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The Belmont Hotel


The Belmont Hotel
Hotel class 3 of 5
De Montfort Street, Leicester LE1 7GR, England
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Traveler Reviews

63% Recommend
4.0 of 5 stars 39 reviews
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By trip type
All (39)
[ Date ] [ Rating ]
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3 of 5 stars
SurreyDaytripper 2 contributions
Surrey
Jul 9, 2009 | Trip type: Business, Solo travel New

Charming hotel, in a lovely setting, with a lot of potential. However, lack of airconditioning means this is not a hotel to stay in in hot weather. Offered an attic room wth one window that opens about one inch! Like a sweat box,so was relocated to a first floor room. It was still hot, and and opening window at night... more

Management response from
BelmontHotel, Customer Service manager

Dear Guest Thank you for your comments regarding your stay at the hotel, we accept all feedback positively as we feel it drives service standards forward. To your points: Firstly your hot room, as you may be able to imagine there are certain planning restrictions that apply to a building built in the 1860s and sitting in a conservation area....

Great staff
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5 of 5 stars
mimosayellow 3 contributions
UK
Jun 27, 2009 | Trip type: Business, Solo travel

The hotel is well placed next the lovely New Walk. My room was stunning. The staff are great- incredibly helpful without being servile. more

Management response from
BelmontHotel, Customer Service manager

Dear Guest Many thanks for your very positive review of the hotel. The team here work hard to deliver consistent and welcoming service time and again, and they were very pleased to receive your comments. We look forward to welcoming you back.

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4 of 5 stars
Ladypig 2 contributions
Herefordshire
Jun 23, 2009 | Trip type: Couples

We have stayed at the Belmont many times over the last ten years. It is elegant, the rooms are a good size, the beds comfortable, and the staff mostly friendly and helpful. We love the selection of fruit, home made rolls and cold meats at breakfast; however, as a 'sausage addict' and something of a connoisseur, I am very disappointed... more

Management response from
BelmontHotel, Customer Service manager

Dear guest, many thanks for your review of the hotel. The team and I are very glad you enjoyed your stay, and that your meal was "excellent". I will certainly pass your comments regarding our sausages to the Chef, who I know works hard to deliver great quality dining throughout the hotel. We look forward to welcoming you on your...

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5 of 5 stars
scottpatterson 1 contribution
london
Jun 13, 2009 | Trip type: Couples

Attended a wedding at the Belmont on the 4th June 2009. Every aspect of the hotel was wonderful. I have stayed in many hotels all over the world, and The Belmont ranks amongst the best. The location is second to none; if you happen to stay on a sunny day, take advantage of the outside seating area. It overlooks a... more

Management response from
BelmontHotel, Customer Service manager

Dear Scott Many thanks indeed for your review of the hotel. The team are chuffed to bits with your comments. We look forward to welcoming you to the hotel agiain in the future.

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3 of 5 stars
palewriter 11 contributions
Newcastle
May 29, 2009 | Trip type: Business, Solo travel

I had stay over in Leicester for work purposes, and the Belmont was recommended as being in a good location. This was absolutely true - it's just 5-10mins walk from the railway station and right next to the New Walk, which takes you into the city centre in 10-15mins. The area around the hotel is very attractive, with period houses... more

Management response from
BelmontHotel, Customer Service manager

Dear Guest Many thanks for sharing your feedback about the hotel, we receive all feedback positively as we feel it helps drive standards forward. If I may address some of the points you raised, firstly thank you for pointing out what a lovely location the hotel is in, it is a beautiful spot. With regards to refurbishment, we have always...

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4 of 5 stars
atholebrose 3 contributions
Perthshire
Mar 20, 2009 | Trip type: Friends getaway

Travelled to this part of the country for a bit of R & R and to catch up with family. Hotel is in great location just a five minute walk along 'The Walk' to the city centre attractions. The Belmont has a very nice frontage with a lovely conservatory the full length of the building. Contact for booking was excellent,... more

Management response from
BelmontHotel, Customer Service manager

Dear Guest Many thanks indeed for your very positive review of the Hotel. We're very pleased you enjoyed you stay and your room, and yes we agree it's a great location for a city hotel. I will pass your comments regarding breakfast directly to our food and beverage manager who regularly reviews our breakfast service. We hope to welcome you...

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5 of 5 stars
inntheknow 20 contributions
Doncaster
Mar 17, 2009 | Trip type: Business, Solo travel

If you are visiting Leicester then you must stay here. Firstly the hotel is in the town centre and has a free car park. The staff are friendly and efficient and nothing is too much trouble. They had a special offer on of 10% off if you ate in the restaurant from the fixed price 2 or 3 course menu... more

Management response from
BelmontHotel, Customer Service manager

Dear Guest Thank you for your very positive review of the hotel. I have shared your comments with the management team who are delighted. We look forward to welcoming you to the hotel again soon.

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2 of 5 stars
SELBYLOU 187 contributions
SELBY, NORTH YORKSHIRE
Jan 22, 2009 | Trip type: Business, Solo travel

I spent 2 nights at the Belmont as I was attending a course in Leicester. I picked this hotel as felt it was the best available in the area where I needed to be. There is a car park to the rear of the hotel with plenty of spaces, although if you return after about 6pm you may think the... more

Management response from
SKW99, General Manager

Thank you for your review highlighting some good and bad things about the hotel. The room which was allocated was sold at a discounted rate through an agent and is one of the rooms which we have identified as our next room to refurbish. The hotel is a family owned property (75 years this year)and we are unable to refurbish...

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5 of 5 stars
TheFoxBrain 7 contributions
Leicester
Jan 21, 2009 | Trip type: Business

We stayed at the Belmont after a friends party and was very pleased with the hotel all round. We decided to stay over to make the most of the evening, late bar and full breakfast Living in Leicester i knew the hotel to be one of more the more up market places but found the cost to be reasonable and... more

Management response from
BelmontHotel, Customer Service manager

Dear Sir Madam I would just like to thank you for your review, I have forwarded your response to the team who take great pride in the Hotel and in delivering good service to our guests. All feedback to the Hotel is received positively as we want to offer the best service we can and we regularly adjust systems within...

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5 of 5 stars
mark2664 1 contribution
uk
Jan 19, 2009

A nice hotel, they said that's it's currently being renovated and taken away from best western. the room we stayed in had been updated and renovated and was great, good tv, nice lighting and comfy bed, just what was needed. Nice bar that was open late, good access to Tigers ground/centre/trainstation more

Management response from
BelmontHotel, Project manager

Many thanks for your very positive review, I have passed your comments onto the team. We accept all feedback, and regularly adjust systems within the hotel based on guest comments. We are very glad you enjoyed your stay and look forward to welcoming you to the hotel again soon.

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The Belmont Hotel Also Known As

Address: De Montfort Street, Leicester LE1 7GR, England
Leicester Hotels The Belmont Hotel
4.0/5.0
39