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All 42 Leicester hotels

BEST WESTERN Leicester Stage Hotel

3.0 of 5 Hotel   |   299 Leicester Road | Wigston Fields, Leicester LE18 1JW, England
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44%
Ranked #31 of 42 hotels in Leicester
A recent review
4 of 5 stars reviewed 2 weeks ago
Rob C Leek, United Kingdom
  • Overview
  • Reviews (213)
  • Photos (53)
  • Amenities
  • Room tips (41)
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213 people have reviewed this hotel

Traveler rating
    27
    61
    59
    31
    35
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36
35
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86
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Leicester, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed here last weekend for a wedding event for a friend. The venue hall itself is lovely nice and spacious and very accommodating However bathroom Faculties for guests are poor... Limited and not clean The rooms are stuffy and very dated in decor. We had our windows open all Night but no breeze and no air con in any... More

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Leek, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Not yet a Grade 1 listed building, but surely in another 50 years this is exactly the sort of place the heritage buffs will be lamenting the loss of. From the fine examples of eighties tiling in the health centre, through the Autobahn service area inspired front decking, to the ill matching white seat and olive toilet in our bathroom,... More

Was this review helpful? Yes 1
dam0h, General Manager at BEST WESTERN Leicester Stage Hotel, responded to this review

Hi I am glad that you had a good time with us and am happy that you took the time to write your review. I do hope that you will stay with us again in the near future. Sincerely D Greenwood General Manager More

Worcestershire
2 reviews
4 of 5 stars Reviewed 2 weeks ago

After reading the reviews I was dreading staying at this hotel. I have never left a review before but feel they need some good feedback after all these negative ones. I really think these people must have stayed at a different hotel as did not have any complaints. 9 of us stayed for Leicester Ladies Day and had the dinner... More

Was this review helpful? Yes
dam0h, General Manager at BEST WESTERN Leicester Stage Hotel, responded to this review

Hi Many thanks for taking the time to write your review. I am happy that you had an enjoyable stay and do hope to welcome you back in the future Sincerely D Greenwood General Manager More

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed here for one night on a business trip (the hotel was booked by company, so not chosen by me). It was a dinner bed and breakfast booking. I only ever leave reviews on trip advisor if I've had an excellent experience of terrible experience and this one was terrible. In fairness, the room itself was fine, i.e. clean,... More

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dam0h, General Manager at BEST WESTERN Leicester Stage Hotel, responded to this review

Hi Thanks for taking the time to write your review. In relation to the food issue. I have spoken to my Deputy General Manager whom i believe you discussed the issue with on the night. He has informed me that we haven't charged for the meal you received and he also has investigated why you received the poor meal to... More

Newcastle upon Tyne, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

When we arrived at this hotel i was shocked to see before me a run-down dive, we got off the coach and entered the run down building into the reception which looked very dated; we were allocated a room and given a key card. After making our way to our rooms our key card did not work, this problem was... More

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dam0h, General Manager at BEST WESTERN Leicester Stage Hotel, responded to this review

Hi Many thanks for taking the time to review your recent stay. I am most disappointed in the mirror issue. This has been immediately sorted and i can only offer my apologies for this. As far as the Wi-Fi issues go, without going into detail there has been a delay which has been beyond our control which has severely pushed... More

Gateshead, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Arrived at this hotel which looked run down and dirty on the outside, reception staff were helpful when we couldn't get into our rooms. Once in the room you were aware of a nasty mould type smell. The mattresses were very lumpy and dipped to the point where you could feel the base of the bed when you sat on... More

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dam0h, General Manager at BEST WESTERN Leicester Stage Hotel, responded to this review

Hi I would like to take the opportunity to express my unhappiness at your stay. I am somewhat bewildered that you are the only person who has complained regarding your stay however in saying that i would like to address your points. Our Wi-Fi issue is something that we are waiting on the provider. We in the hotel are ready... More

Newcastle upon Tyne, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I don't know Leicester and punted for a Best Western thinking it should be ok. Maybe not the best idea of the day. Arrived and my eyes saw the window after window with net curtains. But it was booked so I went in. Two Eastern European girls were on reception. They were helpful but not the cheeriest receptionists I have... More

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dam0h, General Manager at BEST WESTERN Leicester Stage Hotel, responded to this review

Hi Many thanks for taking the time to write your review. I am sorry for the disappointment you had during your stay. We are currently undergoing extensive refurbishment which does include new internet for customers. We have already performed a lot of upgrades. I do hope that you come again in the future and see the improvements we have made.... More

Cork, Ireland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 18, 2014

Hoping to God, that my stay next week will be better than the last two. Not hopeful, as despite leaving two phone messages for the General Manager, he hasn't had the courtesy of calling me back. Only reason for staying there at the moment, is that it is close to the premises that I visit in relation to an organisation... More

Was this review helpful? Yes 1
dam0h, General Manager at BEST WESTERN Leicester Stage Hotel, responded to this review

Hi Please accept my apologies for your recent stay and the experience you had. We are currently having new Wi-Fi installed and i am hopeful that this will add to the customers satisfaction. I do hope that you come again and see the improvements that we are currently making. Sincerely Damian Hemsley Deputy General Manager More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed June 5, 2014

Slightly dated hotel, could do with being dragged into the 21st century, but overall comfortable, with good service and reasonable food. Not the worst Best Western I've stayed in Breakfast is similar to all buffet styles, my only gripe is the coffee could be stronger. Stay throughout the year when visiting my employees Head Office

Was this review helpful? Yes
dam0h, General Manager at BEST WESTERN Leicester Stage Hotel, responded to this review

Many thanks for taking the time to write your review. I am sorry that you had a disappointment using our Wi-Fi but i can assure you that we are currently undergoing extensive rewiring of the hotel which incorporates a better quality connection. I do hope that you give us another stay to show you the improvements made. Sincerely Mr D... More

aberdeen
Top Contributor
98 reviews 98 reviews
50 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 2, 2014

Stayed here during business, hotel clean and staff helpful. Breakfasts are well laid out and food good, only minor downside is that the free Internet Wi-Fi is practically unuseable. Although I did manage to get it for a short spell at 5pm and 6am, the rest of the time I couldn't get online. I would stay here again, as room... More

Was this review helpful? Yes
dam0h, General Manager at BEST WESTERN Leicester Stage Hotel, responded to this review

Many thanks for writing your review. We are currently undergoing extensive work on our W-Fi which will enhance the user experience. I do hope that you will use us again in the future Sincerely Mr D Greenwood General Manager More

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Additional Information about BEST WESTERN Leicester Stage Hotel

Address: 299 Leicester Road | Wigston Fields, Leicester LE18 1JW, England
Phone Number:
Location: United Kingdom > England > Leicestershire > Leicester
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Leicester Stage Hotel 3*
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Also Known As:
Best Western Leicester
Leicester Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
75

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