From start to finish, the staff at reception, waiting tables and cleaners were incredibly hospitable and always had a smile on their faces (which is rare in this age of moodiness and callousness).
The food was ok, not overly wowing, but I enjoyed it all the same. Due to dietary requirements, the friendly and professional GM, David, ensured a tasty,...
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Thanks for your review and so pleased you enjoyed your stay. As you say 2 weeks in a hotel is a long time and your need a friendly hotel to make this length of time bearable and pleased the team at Leicester Stage were just that!
And of course we have now reopened the leisure Club which makes staying even...
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Only stopped one night but had an evening meal we all enjoyed it (party of three) it's not a 5 star hotel.
Staff seemed friendly we arrived at about 12:30pm to see if out room was ready it was, It was a Saturday so the hotel was very quiet. If you have trouble with climbing stairs you must ask for...
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Thanks for your review and although the hotel has no lift, we have bags of ground floor bedrooms with easy access and our Leisure Club is accessible without climbing any stairs!
Hope we see you again.
Kind regards
David
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Poor restaurant service, took for ever, to arrive & it was awful when it did. Staff didn't seam that bothered.
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Thanks for your review and I have discussed your stay at length with the team at the hotel as I was disappointed that we appear to have been so inept.
Your view, is your view and I am sorry we did not meet the standard you required, however our other guests seem to have been more than happy and I...
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Stayed at the BEST WESTERN Leicester Stage Hotel
Its like going back in time, the decor is dated and my room smelt slightly?
Good points: Biscuits with tea and coffe facilities
Power shower
Free WiFi
Free Parking
Staff Polite
Bad Points: Wifi extremely slow, virtually non existent
Food average, lacks flair
some of the tables in the bar area, were...
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Thanks for your review and I don't remember the 70s in obviously the same way you do!!!! And I was there....and the 60's.
We continue to spend money on the hotel having refurbished over half the bedrooms and bathrooms entirely in the past few years and have now reopened the Leisure Club and Swimming Pool, Sauna and Steam Room which...
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10 of my family decided to go the restaurant for lunch on Friday 18th February 2012. We were greeted to a beautifully laid table and a high chair as requested. A gentleman came to take drinks orders and then food. The food was lovley, hot and presented beautifully and we were all served together. We spent just undfer 3 hours...
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Glad you had a great family day at the Best Western Leicester Stage. We introduced a new menu and dining concept a few weeks ago and it seems to be going down a storm. So pleased you enjoyed it as it makes all the hard work by the team so worthwhile when they get feedback like this.
Thanks for posting...
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The hotel pulled out all the stops to make this a day to remember for all of us, fantastic. Wedding decor was lovely, white drapes and lights made civil ceremony room look brill as did the white asle to walk down against the beautiful floral arrangements of orange roses. Staff were cheerful and couldn't help enough - food hot and...
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Thanks for your review and so pleased that we ensured your daughters special day was just that.....special!!!
Kindest regards
David
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It is quite hard to review a hotel like this because there is not a lot that distinguishes it for good or ill from so many hotels in this price bracket. The food is a little better than most but the rooms feel tired. Mine had a somewhat damp smell, which seemed to be drifting in from the corridor where...
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Thank you for your feedback and I am sorry the team werent more proactive about the wifi. Yes it is free, but obviously it has to work and I am sorry that on this occassion circumstances beyond our control prevented this.
We have been going through a major spring clean at the hotel and I am sorry that the cleaning...
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I was impressed with the hotel. It is very much a budget hotel and it is excellent value for money.
The food choice for dinner is good and they regularly have specials all at reasonable prices. Breakfast was also good with a wide choice
The Hotel is situated on a main road so try to get a room at the...
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Thank you for your review which is really appreciated by all the team and so pleased that you feel we offer very good value for money.
Look forward to welcoming you back.
Kind regards
David
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The hotel itself is ok. Clean tidy and the staff are friendly the rooms are as you would expect in these type of hotels. Ideal for a couple of nights. The ceiling in the bathroom did look like it was about to come down though if it had one more leak from room above. One thing could not fault was...
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Thank you for posting a review and the leisure area is due to re-open in a few weeks time under new ownership after they revamp it.......we are just tying up a few loose ends and then they will relaunch and hotel guests will get a free pass during their stay..
Pleased you enjoyed the meals.
Thanks and kind regards
David
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Booked a 2 night stay as we were attending a Tigers game. Check in was easy and room was OK. We had been told to go out and try a Leicester curry but thought we would try the hotel restaurant as we had been travelling for a while. The starter was fine (if you like fridge cold plum sauce with...
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Thanks for your review and glad you enjoyed your stay. We have spoken to chef about your comments regarding food and hope you wil accept our apologies. Other Trip Advisor guests stayed at the same time as you and wnjoyed their meals and I am so sorry we let you down.
Our housekeepoing is contracted out to a separate company...
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