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All 41 Leicester hotels

Hilton Leicester

4.0 of 5 Hotel   |   21 Junction Approach, Leicester LE19 1WQ, England
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Ranked #15 of 41 hotels in Leicester
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Kathleen M Leicester, United Kingdom
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509 people have reviewed this hotel

Traveler rating
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    101
    48
    21
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147
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145
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
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  • Any
English first
Leicester, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Why choose anywhere else? Super Beds,Lovely Food, Always Polite Staff, Pool+ Pool Towels just what you need. Location good for visitor attraction in area. Finding hotel for first time a bit scary even for a seasoned driver.

Review collected in partnership with Hilton Hotels & Resorts

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. I was delighted to hear that you and your grandchildren had enjoyed their stay with us. I hope we will have the opporutnity to welcome you back to our hotel in the future. More

Glasgow, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

The first impression of the room was that of a welcoming, large, and comfortable atmosphere. The beds were excellent and provided a great nights sleep. The bathroom had a few issues mainly the fact that there were stains on the toilet itself and a shower that was rather on the small side. The desk with flip-up mirror and included hair-dryer... More

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I was pleased to hear that you enjoyed the majority of your stay, but was sorry to hear that you had difficulties with our gym area. We have strict policies over the use of our gym equipment, and our policy clearly states that... More

leeds, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago NEW

apart from the showers being below standard the accommodation was above average. won't stay there again. the showers are more important than a decent bed.the breakfast was good and the location was good.

Review collected in partnership with Hilton Hotels & Resorts

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. I was sorry to hear that you experienced issues with our shower provision within the room. Your feedback has been shared with our maintenance manager to review and resolve. I am pleased to hear that the rest of your stay met your expectations. Thank you for your... More

Senior Contributor
21 reviews 21 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Our stay at the Hilton in Leicester was pretty spontaneous as my partner had a business meeting within proximity which was lengthier than scheduled! The rating of "average" is purely based on the hotel room, in particular the bathroom which is very outdated and I avoided using during our overnight stay! Furthermore, with a party of hormonal teenagers residing within... More

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I was sorry to hear that your expectations were not met on this occasion, and apologise for the service shortfall. Your feedback has been shared with our team to further review and address the issues raised. Thank you for bringing your comments to... More

Norwich, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Hotel room was lovely. Dinner menu was restricted - not very inspiring and would not eat there again. Heinz soup offered on the children's menu. Breakfast was excellent though. Pool was nice but a real jobsworth policing it who wouldn't let flip flops in the area and confiscated an inflatable ball even though it was causing no trouble. We did... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I have shared your feedback with our team so that we may learn from your experience. Thank you for your feedback. More

Durham, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

The design and layout of this Hilton is not as guest friendly as more recent builds particularly in terms of soundproofing and absence of areas such as an executive lounge. The corridor traffic is noisy too. Someone's tv was blaring away until nearly 1 am and there were sounds like elephants traipsing around until 2 am.(Sorry elephants) There were other... More

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. I was sorry to hear that your expectations were not met on this occasion, and apologise for the obvious service shortfall. Your feedback has been shared with the relevant departments to address the issues you have raised and to ensure we learn from your experience. Thank you... More

holmfirth
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Ok this is a reasonable value hotel with a big but. The room I had 145 is a deluxe, so room ok, the goody basket, being gold card member also good, the dinner also good. Would I stay in this room again? no chance. The adjoining door made it silly loud, no really, if I want someone else's tv program... More

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. I was sorry to hear that your expectations were not met on this occasion. Your feedback has been shared with our team, so that we may learn from your experience. Thank you again for your comments. More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We stayed one night, the rooms were ok but tired. There is no executive lounge and the parking costs £5 even though there are only limited public transport nearby. The staff were good, however the breakfast was very poor. I would try the Marriott nearby next time, it looked newer. However it was convenient from the motorway (M1)

Was this review helpful? Yes 2
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. I was sorry to hear that your stay did not meet your expectations on this occasion and your feedback has been shared with our team to learn from your experience. Thank you again for your comments. More

Edinburgh, United Kingdom
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although I wasn't told when checking-in, there is now an upgrade package that includes wi-fi, parking, water and wine which I discovered on the following morning. After stripping back some of the previous plusses such as shortbread in your room and if you are a silver member, daily water as well as cushions and bed cover in the bedrooms it... More

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. I was delighted to hear that you welcome the new addition of our business upgrade, to the arrange of facilties we are able to offer and provide for our guests. It is proofing to be very popular and offers great value to our business guest. I was... More

Chiurce
Top Contributor
54 reviews 54 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for one night on a business trip. It looks old. Rooms are very dated. No frills. Has everything I would expect from a budget hotel. No water in room. No WIFI, unless you pay £15 per night! Food in the restaurant was poor enough. Asked for a medium rib eye steak, got a sirloin, was changed to rib... More

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I was sorry to hear that your expectations were not met on this occasion and apologise for the service shortfall. Your feedback has been shared with the relevant departments so that we may learn from your experience. Thank you again for your feedback. More

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Additional Information about Hilton Leicester

Also Known As:
Hilton Leicester Hotel
Hilton Leicester Hotel Leicester
Hilton International Leicester
Leicester Hilton International
Leicester Hilton
Address: 21 Junction Approach, Leicester LE19 1WQ, England
Phone Number:
Location: United Kingdom > England > Leicestershire > Leicester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Leicester
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Leicester 4*
Official Description (provided by the hotel):
Stay at the Hilton Leicester hotel, 3 miles from the city center, just off junction 21 of the M1. Unwind in the gym, pool, restaurant and bar. Do business in one of 10 meeting rooms for 2-150. The hotel is 25 minutes' drive from Nottingham East Midlands Airport. Indulge in traditional cuisine at Flavours restaurant, a light lunch and cool drink in the Hilton Leicester hotel's Court Bar and coffee and sandwiches in Caffe Cino. Unwind in the LivingWell Health Club, swim in the indoor pool, work out in the gym and relax in the sauna. ... more   less 
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