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Hilton Leicester

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21 Junction Approach, Leicester LE19 1WQ, England
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Hilton Leicester
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815 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
3 of 5 stars Reviewed yesterday NEW

Check in was quick and straight forward. Bar service during dinner was a bit slow on day one, but absolutely incapable on day 2 to execute drinks orders with several groups around the bar. Watch out to bring a 1 GBP coin along if you want to use the lockers at the gym and pool. Even against a pawn the... More 

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Essex, United Kingdom
Top Contributor
184 reviews 184 reviews
8 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here 2 nights ago for 1 night on business as my company was hosting a group of customers in the meeting rooms yesterday. First of all check in was painless and quick something to be admired by many other hotels. I was quickly directed to my room 188 which I would say is a little trek away from... More 

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GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Tom J, Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I was pleased to hear that your expectations were met on this cocasion and that you enjoyed your stay with ourselves. Your kind feedback has been shared with our team. I hope we will have the opportunity to welcome you... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I took my family here as part of the stay play and explore package for the Hilton. What makes this place is the staff are fully aware about potential objections about the venue and they will go above and beyond to accommodate you. The rooms are outdated but clean The menus are outdated but the chef clearly puts so much... More 

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GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Jet_setter_loves, Thank you for sharing your views after your recent stay. It is great to hear that you enjoyed your stay due to the exceptional service our team provides. I have also noted your feedback regarding the fabric of the building and your suggestions for areas of improvement. We are grateful for your feedback and look forward to welcoming... More 

salisbury, u.k.
Top Contributor
62 reviews 62 reviews
38 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed 1 night on route to the north. Used my Hilton points. Room was clean and comfortable. Hotel is tired looking and could do with updating. Bar food was nice. All staff friendly. Easy to find and park. Don't know why you have to pay to park! Breakfast was nice.

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GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Babe199, Thank you for sharing your experience after your recent stay with us, here at Hilton Leicester. It was great to hear that you enjoyed your stay with us and found our staff to be very friendly. I hope we will have the opportunity to welcome you back to our hotel in the future. Yours sincerely John Dixon General... More 

England
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for one night only. Really easy to find, quick check in and good facilities. The food and service in the restaurant was excellent and not badly priced. The only issue I had was that my room was very noisy being located right off the bar and between 2 corridors. I contacted reception and was instantly allocated a different room... More 

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GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear EnglandMamsita, Thank you for taking the time to share your experience after your recent stay. I was pleased to hear that you enjoyed your stay with ourselves and were able to enjoy our facilities. I was sorry to hear that the first room alloated was too noisy, but grateful that our team were able to quickly resolve this for... More 

Camberley, United Kingdom
Top Contributor
191 reviews 191 reviews
43 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

first time at this Hilton but HH Diamond so have seen a few in my time :-). Location was good as just off the M1/M69 which suited my purposes. Staff friendly and helpful and room was good and bed very comfortable. Buffet breakfast (although in line with a lot of other Hilton hotels with what they offer) was above standard... More 

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GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear TrevB56, Thank you for taking the time to share your experience after your recent stay. It was great to hear that you enjoyed your stay with ourselves, and that your expectations were met on this occasion. I was however dissapointed to hear that the stay was marred by the noise of other inconsiderate guests, and apologise for this disturbance.... More 

Huntingdon, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I booked this hotel along with 25 friends and we were all extremely impressed with the overall quality of service and high standard of cleanliness and decor. The pool was lovely, the breakfast was delicious and the bar staff were fantastic. We will definately return.

Review collected in partnership with Hilton Hotels & Resorts

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GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Emma A, Thank you for sharing your wonderful weekend on Trip Advisor. It sounds as if you and your group had a great weekend fully utilising our facilties and amenities. I hope we will have the opportunity to welcome you back to our hotel in the future. Yours sincerely John Dixon General Manager. More 

Lincoln, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Great gym and well presented room. Staff were very friendly and helpful. Food was well priced and presented. The only negative is the bathroom tiles, fixtures and fittings are not to the quality I would expect from a Hilton Hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Simon B, Thank you for posting your feedback on Trip Advisor after your recent stay. I was sorry to hear that the bathroom on this occasion did not meet your expectations and apologise for the disappointment this caused. Your feedback has been shared with our Head Housekeeper and Maintenance manager. for further review. We appreciate your feedback and hope... More 

Marske-by-the-Sea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Having stayed numerous time at this hotel, I know what to expect. I was very happy to note that the food has significantly improved and now is more continuously a hit rather than a miss. The new Hilton app, allows check in the day before which allows you to select the room you require which is a significant bonus. My... More 

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GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Martin J, Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I was pleased to hear that you enjoy your stays with ourselves. We look forward to welcoming you back to the hotel in the future. Yours sincerely John Dixon General Manager. More 

Eastbourne, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This was my tenth year staying at this hotel and once again I wasn't disappointed. Easy to find from the M1 with a large car park. The rooms are well equipped and spacious. The leisure facilities are better than the average hotels and the restaurant offers a good variety of food at a reasonable price. Breakfast is of the usual... More 

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GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Ian P, Thank you for taking the time to share your experience after your recent stay. I was thrilled to hear this was your tenth year with ourselves, and that our staff ensure that you receive excellent service during your stay. We look forward to welcoming you to our hotel for the next ten or more years! Yours Sincerely... More 

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