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All 43 Leicester hotels »

Hilton Leicester

4.0 of 5
21 Junction Approach, Leicester LE19 1WQ, England
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Hilton Leicester
Ranked #13 of 43 hotels in Leicester
4.0 of 5 stars 173 Reviews
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173 reviews from our community

What travelers say about this hotel
  • Very good(10)
  • Reception staff(7)
  • Red wine(3)
  • Nice touch(3)
  • Double room(3)
Traveler rating
    52
    63
    30
    18
    10
Only show reviews for Family (50) | Couples (38) | Business (40)
Date Rating
Scotland
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2012 NEW

We stayed here for 2 nights over the holiday weekend and overall had a lovely stay. We were at a wedding so we didn't spend that much time in the hotel. I would stay here again but would not have dinner or drinks. The positives are the room, it was very clean, 2 queens size beds, big bathroom the tv... More

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Windsor, United Kingdom
1 review
3 of 5 stars Reviewed May 23, 2012 NEW

Check in was good and room was large. Sink unit outside bathroom which is fine for 1 person but not for sharers. Big room with useful desk but sofa was dirty & I would not sit on it. Woken by housekeeping at 08.45 - not great when check out isnt until midday - surely reception can tell housekeeping whether or... More

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review
May 24, 2012

Thank you for taking the time to post your comments on Trip Advisor. Your comments have been shared with the relevant Heads of Department to review and take corrective action so that we can improve our service and menu choice. Thank you again for your feedback. More

UK
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 21, 2012 NEW

Stayed on the Any Weekend Anywhere package which is very good value. Our room was very nice although being right next to the entrance to the leisure centre and the stairs to the first floor we could hear people going passed the doors regularly. The living room area also had a door through to the adjoining room which I dislike... More

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review
May 22, 2012

Thank you for taking the time to comment on Trip Advisor. Your feedback has been shared with our management team to take action and to be aware of when allocating rooms to guests. I am delighted to hear that you enjoyed your meals at the hotel - breakfast certainly can be a wonderful feast with alot of choice accommodating for... More

northampton
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 20, 2012 NEW
1
person found this review helpful

Stayed in room 110. First time at a Hilton hotel. First the positives, Amazing breakfast, lots of choice and lovely restaurant area, staff in the restaurant work very hard and were polite. The Leisure facilities were very clean and modern and open 6am - 10pm, pool was nice and warm too. All public areas of the hotel were clean. The... More

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review
May 22, 2012

Thank you for taking the time to post your feedback on Trip Advisor. I am sorry to hear that your stay did not live up to your expectations. Your feedback has been shared with the relevant Heads of Department to review and act upon. Our pricing policy is set by Head Office, and all feedback is passed to them for... More

Edinburgh
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 20, 2012 NEW

Not terrible, but no wow! factor. Bedroom was clean and spacious - two king size beds. TV reception seemed poor, or TV needs replacing (room 211). Bathoom very dated - desperately in need of upgrading. No safe in room - not good enough. Restaurant for breakfast - tables extremely close together creating very busy atmosphere that was not relaxing. On... More

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review
May 22, 2012

Thank you for taking the time to complete your posting on Trip Advisor after your recent stay. Your comments and feedback have been shared with our management team to be reviewed. We welcome your feedback as it assists us with future refurbishment planning. Thank you again for taking the time to comment. More

London
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 11, 2012
1
person found this review helpful

Once upon a time it was such an aspirational brand but Hilton has now succumbed to equal parity with a decent travel lodge. This Hilton is tired in places and rough around many of its aged edges. The room was clean enough on the surface but furnishings poor and decrepit. Be that draw knobs missing or a cheap multiplug socket... More

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review
May 14, 2012

Thank you for taking the time to post your comments on Trip Advisor. Your feedback has been shared with the relevant Heads of Department to review and ensure there is no repetition. Your comments regarding our television service have been noted and will also be reviewed. Again, thank you for your feedback. More

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
Reviews in 31 cities Reviews in 31 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed April 29, 2012
1
person found this review helpful

We stayed over a weekend and had two interconnecting rooms. The hotel is off J21 of the M1. It reminds me of an old Forte Posthouse in that it is low rise and spread over a large campus with plenty of car parking around the hotel. First thing you notice as you drive in is the incredible amount of signage... More

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review
May 1, 2012

Thank you for taking the time to complete your feedback on Trip Advisor. We welcome all feedback, and appreciate your comments regarding our facilities, which have been shared with the relevant departmental managers to review. I am pleased to hear that our breakfast did not fail to deliver and that our staff were appreciated for their hard work and effort.... More

1 review
3 of 5 stars Reviewed April 23, 2012

I stayed at hilton with my husband for the night for my friends wedding 21st April 2012 and when we arrived we were asked for a card for authorization I asked her if any money will b taken from my account several times as I was paying cash on check out she assured me that no money at all would... More

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York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 13, 2012
1
person found this review helpful

We are just back from our three night stay at the Hilton. We had a great few daysand could not fault the hotel. Our room was nice, clean and comfortable. The swimming pool was good and the gym looked great but as we were staying with our children did not get the opportunity to use it. The breakfasts were great... More

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review
April 16, 2012

Thank you for adding your feedback to Trip Advisor. It is great to hear that you and your family enjoyed your stay as part of the Play, Stay and Explore package. It is great that you were able to use the hotels facilities including the pool during your stay as well as visit local attractions too. We look forward to... More

Manchester, UK
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 12, 2012
2
people found this review helpful

THE GOOD - great breakfast - large rooms - complimentary toiletries - big tv and lots of channels - nice tea & coffee facilities - iron and ironing board in room THE BAD - rooms are starting to look a bit tired - bed isn't very comfortable (my opinion) - a bit cheeky to charge extra for the car park... More

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review
April 16, 2012

Thank you for submitting your feedback on Trip Advisor. It is invaluable to get feedback from our guests as it assists us in planning future projects to develop our property. Your comments have been shared and discussed with the relevant managers . We look forward to welcoming you back to the property in the future. More

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Additional Information about Hilton Leicester

  • Hilton International Leicester
  • Leicester Hilton International
  • Leicester Hilton
Address: 21 Junction Approach, Leicester LE19 1WQ, England
Price Range: $

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