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All 42 Leicester hotels

Hilton Leicester

4.0 of 5 Hotel   |   21 Junction Approach, Leicester LE19 1WQ, England
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Ranked #17 of 42 hotels in Leicester
A recent review
4 of 5 stars reviewed yesterday
Sarah A London, United Kingdom
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603 people have reviewed this hotel

Traveler rating
    170
    231
    114
    62
    26
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185
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165
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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English first
London, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have stayed here several times and to be honest despite the dated appearance and slightly tired rooms the service and food makes up the difference. I have dietary requirements which were swiftly followed and even with room service the food was good and meet my needs. The gym is good and the beds comfy. Good business hotel but with... More

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I was pleased to hear that you enjoy your stays with us and that we are able to cater for your dietary needs. We look forward to welcoming you back to our hotel in the future. More

Cheshunt, United Kingdom
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed there as part of the Stay and play deal. Couldn't fault it. It was perfect. We went swimming and also ate at the restaurant. Food was great, only downside was the Kids meals were not nice. Have read about the beds etc, but we couldn't fault them. They were great, the kids loved the place.

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I was delighted to hear that you enjoyed your stay but was sorry that the children's meal did not meet your expectations. I have shared your feedback with our Head Chef, so that it can be reviewed with hie team. Thank you again... More

Stevenage, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel this last weekend, 30th Aug, with 3 friends and a baby of 6 months old. We were staying as one of our party was competing in a body building competition. We had some special requests and the team in the hotel were so very helpful. I initially called to book the two rooms. I wanted... More

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for posting your feedback on Trip advisor. I was thrilled to hear that you had had an enjoyable stay with us here at Hilton Leicester and that all your requests were met by our team to ensure a successful stay. It was a shame your friend did not win, but was glad we could assist with the preparation... More

Sunderland, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Busy bank holiday weekend, but staff were all very friendly and courteous. Only fault was bed was rock hard and sofa bed was at a downhill angle. Rooms very clean and recently refurbished. Good pool and gym facilities.

Was this review helpful? Yes 1
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I was pleased to hear that you had had an enjoyable stay. Your feedback regarding our beds has been shared with our Head Housekeeper to investigate further and take remedial action. Thank you again for your comments. More

Doncaster, United Kingdom
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Not sure what price recent reviewers paid for their stays , but whatever it was most of them should learn to spell if they are going to be so scathing.......! Im not sure what people want from a hilton ? I paid less than £60.00, and, although I am a diamond member and stay weekly in hiltons all over the... More

Was this review helpful? Yes 1
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for tkaing the time to post your feeback and comments on Trip Advisor. It is great to hear that you enjoy your stays with ourselves and intend to stay with us whenever staying in Leicester. We are grateful for your comments and look forward to welcoming you back to our hotel in the future. More

Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Me and my Boyfriend stayed here in the end of July for 2 nights. The hotel is situated right on a main road proving a difficulty in finding the entrance. We also had to pay to park (£5 a night)! We were checked in quiet fast, however the room was very disappointing. I had informed them that it was meant... More

Was this review helpful? Yes 1
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I was sorry to hear that your stay did not meet your expectations on this occasion and apologise for the disappointment this caused. I have shared your feedback with our management team to review and address your comments with their team. Thank you... More

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

A very nice stay, good selection for breakfast and nice pool. Only one problem, broken remote in room, this was changed in minutes. Normally stay at Premier Inn, this Hilton, in respect of service was a significant step up!! Stayed using the Stay, Play and Explore deal, very good value.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. I was delighted to hear that you enjoyed your stay with ourselves. May I apologise for the maintenance oversight in relation to the broken remote control. I was pleased to hear that this was resolved quickly for you. I hope we will have the opportunity to welcome... More

Ipswich, United Kingdom
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

We last stayed here in Nov 2011 and gave a positive review, my how things have gone down hill ! The check in process wasnt great I wanted to upgrade my room, upgraded rooms were available on the website however reception were uninterested. The deluxe room was set up as a business room with a desk area dominating the room,... More

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. I was sorry to hear that your expectations were not fully met on this occason, and apologise for the standards shortfall. I have shared your feedback with our management team to further review with their teams. Thank you again for your feedback. More

2 reviews
2 of 5 stars Reviewed 1 week ago

Over priced with poor facilities, Completely not what was expected. Would not recommend for any one to waste money here when we have stayed in much nicer hotels. They guy on reception couldn't even give us the correct direction to our room, breakfast service was infuriating having staff hover around you waiting for you to finish and rush you out... More

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. I was sorry to hear that your expectaions were not met on this occasion and apologise for the standards shortfall. Please be assured this is not our usual standard. I have shared your feedback with the relevant managers to investigate further and review with their teams. Thank... More

Ashford, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

We choose Hilton out of the four hotels on offer purely due to the past pleasant experiences but was bitterly disappointed. Our journey to Leicester was supposed to take 3hours on 22nd Aug but instead it took 7 hours due to road incidents and I walked into the reception just before midnight. My husband asked me to check us in... More

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. I was sorry to hear that your expectations were not met on this occasion and apologise for the standards shortfall. I have shared your feedback with the relevant managers to investigate further and take remedial action through our internal processes and procedures. Please be assure this is... More

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Additional Information about Hilton Leicester

Address: 21 Junction Approach, Leicester LE19 1WQ, England
Phone Number:
Location: United Kingdom > England > Leicestershire > Leicester
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Leicester 4*
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Also Known As:
Hilton Leicester Hotel Leicester
Hilton International Leicester
Leicester Hilton International

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Leicester #5 Family Hotel in Leicester
Hotel Class
Official Description (provided by the hotel)
Stay at the Hilton Leicester hotel, 3 miles from the city center, just off junction 21 of the M1. Unwind in the gym, pool, restaurant and bar. Do business in one of 10 meeting rooms for 2-150. The hotel is 25 minutes' drive from Nottingham East Midlands Airport. Indulge in traditional cuisine at Flavours restaurant, a light lunch and cool drink in the Hilton Leicester hotel's Court Bar and coffee and sandwiches in Caffe Cino. Unwind in the LivingWell Health Club, swim in the indoor pool, work out in the gym and relax in the sauna. ... more   less 
Number of rooms
179

Questions & Answers

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16 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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