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Hilton Leicester

4.0 of 5 21 Junction Approach, Leicester LE19 1WQ, England
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Hilton Leicester
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Hilton Leicester
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708 reviews from our community

Traveler rating
    198
    267
    142
    71
    30
See reviews for
230
146
29
200
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Poor quality of service and terrible rooms, book at your own risk, I wish we booked the Marriot across the road. Firstly we were checked in to a room that was not ready at 6.30pm with the cleaners still working on the suite, secondly these cleaners were far from helpful but rather rude and quite obstructive. We were then provided... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I was disapointed to hear of your grievance and apologise for the obvious lack of standards and customer service shown to yourself. Your feedback has been shared with our Head Housekeeper to investigate further and to discuss with her team. Thank you again... More 

Leicester
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stopped at the Leicester Hilton last weekend for a wedding [not ours]. The Hotel had been chosen for its central location and speedy access from both the M1 and M69, and it is a fairly short drive [10 mins] from the City centre. So all in all - it is in a good position. Check-in staff... More 

Was this review helpful? Yes 1
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. I was thrilled to hear that you and your wife had a very enjoyable weekend with us, enjoying all that the hotel has to offer. your feedback has been shared with our team. I hope we will have the opportunity to welcome you back to our hotel... More 

Buckinghamshire, United Kingdom
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stay here to break up a journey when travelling up north. Stayed herd a few times now and the hotel and its facilities never fail to impress. The food is great and the breakfast is well worth the money.

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor after your recent stays. It is great to hear that you enjoy your stays with ourselves and I hope we will have the opportunity to welcome you back to our hotel in the future. More 

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely room - very comfortable beds - only down-side was that I then found it too difficult to try out the spa and pool! Next time maybe. One hint: get to breakfast as early as possible as on my trip they had run out of croissants - just had to enjoy an excellent full English instead - liked the way... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. It is great to hear that you enjoyed your stay with ourselves, especially our Hilton Breakfast. I hope we will have the opportunity to welcome you back to our hotel in the future. More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice hotel, with a pool (only one family changing room which you may have to wait for). Food is very good, we had dinner and breakfast during our stay, the food was delivered very fast, and a large array of foods for breakfast.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip advisor after you recent stay. It was great to hear that you enjoyed your stay with us especially our Hilton Breakfast. I hope we will have the opportunity to welcome you back to our hotel in the future. More 

Newport, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As it was my Birthday we thought that we would stay at the Hilton for the nightrather than make the 300 mile round trip in the same day- we found the Hotel to be upto the expected standard with everything we required- staff were really pleasant and helpful- only negative comments were drinks were very expensive in the bar- and... More 

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I am glad you enjoyed your stay with us, and your feedback regarding your evening meal experience have been noted and shared with the Food and Beverage Team. Thank you again for your comments. More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here on 31st December to celebrate New Years Eve. We paid £95 each for a four course meal, disco, overnight stay, brunch on New Years Day and parking - absolute bargain! This was my first time staying at a Hilton and had high expectations from such a prestigious brand. Upon on arrival, we were greeted quickly, given all... More 

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I was sorry to hear that you were dissappointed with your evening due to the age of our other guests, an area which we are unable to influence nor advise, as every year the clientelle varies. Your feedback regarding our breakfast provision, has... More 

Wellingborough, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We booked a non-refundable deluxe stay for 3 adults as we were attending a Christmas bash nearby. Got a good price during the 'summer sale'. Excellent service - the room was immaculate and made up as requested (inc sofa bed). The only criticism I would have is that the lead for the kettle is far too short for where it... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I have shared your comments with our Head Housekeeper and Maintenance Manager to review the set up of our kettles in our rooms, as this has not raised as an issue previously. We are grateful for your feedback and hope we will have... More 

Ringwood, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 1 night rooms very good a very nice hotel but drinks very expensive £11 for a glass of red wine a pint of beer was about standard price for a good hotel £3.20 ish we ate in the bar as a wedding reception was being held so main dining room was not available bar food very... More 

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. Your comments have been shared with our team so that we may learn from your experience. I hope we will have the opportunity to welcome you back to our hotel in the future. More 

Al Khobar, Saudi Arabia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is the 3rd Hilton we've stayed in recently, and another disappointment. I've come to the conclusion that the Hilton name no longer stands for above average, but more like 'needs a wake up call'. The hotel staff were very good and polite. My laundry was lost and subsequently I had to return a few days after departure to recover... More 

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. I was sorry to hear that your expectations were not met on this occasion and apologise for the service shortfall. Your feedback has been shared with our team so that we may learn from your experience. Thank you again for your feedback. More 

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Additional Information about Hilton Leicester

Address: 21 Junction Approach, Leicester LE19 1WQ, England
Phone Number:
Location: United Kingdom > England > Leicestershire > Leicester
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Leicester 4*
Number of rooms: 179
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton EMEA, Expedia, Despegar.com, Travelocity, Agoda, Priceline, Odigeo, TripOnline SA and Tingo so you can book your Hilton Leicester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Leicester Hotel Leicester
Hilton International Leicester
Leicester Hilton International
Hotel Style:
#3 Luxury Hotel in Leicester
#5 Family Hotel in Leicester

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