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All 42 Leicester hotels

Hilton Leicester

4.0 of 5 Hotel   |   21 Junction Approach, Leicester LE19 1WQ, England
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67%
Ranked #16 of 42 hotels in Leicester
A recent review
4 of 5 stars reviewed 3 days ago
sanj59 London, United Kingdom
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  • Reviews (569)
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  • Room tips (109)
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569 people have reviewed this hotel

Traveler rating
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    110
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
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English first
London, United Kingdom
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

So it's a Hilton and you think it's going to mean that given the fact you've paid a premium to stay there, you'd think you'd get better time than a budget hotel? Sadly not.. in all, it's a bit of a rip off. Ridiculous room service charges A small bowl of generic very bland tomato soup and a tub of... More

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. I have shared your feedback with our management team to review and address the issues raised. Thank you again for your comments. More

London, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Recently stayed at this hotel for 2 nights in a superior room. Reception good Room ok no air con Bar good Bar food standard Hilton fare needs updating Car park annoyed had to pay General decor a little tired Would come back here again

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. We are grateful for your feedback and will include it in future reviews of our services and products. Thank you again. More

Paphos
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here once again last week, having visited several times before. Have to say that considering this is a chain hotel, it certainly does not have the chain hotel feel. There is a real family run feel to this place. All of the staff seem lovely, very polite and friendly, and we have learnt that many have been with... More

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor, after your recent stay. It is great to hear that you enjoy your stays with us and look forward to welcoming you back to our hotel in the near future. Thank you again for your feedback. More

Senior Contributor
41 reviews 41 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Found the hotel generaly good and clean,the facilities were really good,I found the staff all good.enjoyed a drink at the bar,paying £5 for the carpark was a bit of a shock,but I would stay again,the room was clean and spacious,the pool,gym,steamroom etc great fun

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for posting you feedback on trip advisor. It was great to hear that you enjoyed your stay with us, making the most of our facilities. I hope we will have the opportunity to welcome you back in the future. More

Brussels, Belgium
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Hilton used to be a gold standard, a trusted brand where quality and service of a high order could be practically guaranteed. I realise now that the strategy has changed, and that Hilton are competing with Premier Inn and Holiday Inn for business. Hence the charging for so called "extras" such as car parking and wifi, and the whopping charges... More

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for tkaing the time to post your feedback on Trip Advisor after your recent stay. I was sorry to hear that your expectations were not fully met on this occasion and apologise for the service shortfall. Your feedback has been shared with our management team to further review and consider. Thank you again for your comments More

El Paso, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I was very disappointed with this hotel; stayed here at the end of May 2014 for 4 nights to attend a weekend wedding. On the face of things the hotel is very presentable, rooms are clean and well serviced etc. It is the little things that really let this hotel down in a big way and over 4 days became... More

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GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. I was sorry to hear that your expectations were not met on this occassion and apologise for the service shortfall. I have shared your feedback with our management team to investigate further and identify how we can improve our facilities for our guests. We are grateful for... More

1 review
5 of 5 stars Reviewed 1 week ago

Just returned from a couple of nights stay with my wife and two young children. This is an excellent family hotel. Stayed here for four nights last year and both stays have been very pleasing. Hotel is very modern and staff are extremely friendly and welcoming

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. It was great to hear that you and your family had an enjoyable stay. We look forward to welcoming you back in the near future. More

United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel was just off the M1 motorway but once you entered the reception area you feel as if your in the countryside, There is a seating area just outside the main reception and an area to the rear were you can relax and have a coffee, food or just listen to the water feature and chill in the peice... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for tkaing the time to post your feedback on Trip Advisor after your recent stay. I was delighted to hear that you and your partner were able to relax and de-stress during your stay. I hope we will have the opportunity to welcome you back in the future. More

Leicester, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

A well appointed Hotel, well sign-posted on leaving the motorway. The lounge areas were clean but when meeting as a small social group of people with disabilities, it was difficult to manoeuvre and position seats. The rooms were clean and well-appointed but there are some Access issues for the disabled guest. The restaurant is comfortable with good food and service.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your comments on Trip Advisor. We are constantly reviewing our provision for our less abled guests and appreciate your feedback. Thank you again for your comments. More

Normanton, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We travelled with our son and his wife and two children on a Go Leicester deal. We occupied two family rooms with the opportunity to upgrade one of the rooms for a small fee. Rooms were quite spacious and very clean and comfortable. The cost of each room included entry to three attractions in the Leicester area. We chose Twycross... More

Was this review helpful? Yes
GM_HiltonLeicester, Guest Relations Manager at Hilton Leicester, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. It was great to hear that you enjoyed your stay with us. I hope we may have the opportunity to welcome you back to our hotel in the future. More

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Additional Information about Hilton Leicester

Address: 21 Junction Approach, Leicester LE19 1WQ, England
Phone Number:
Location: United Kingdom > England > Leicestershire > Leicester
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Leicester 4*
Reservation Options:
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Also Known As:
Hilton Leicester Hotel Leicester
Hilton International Leicester
Leicester Hilton International

73 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Leicester #5 Family Hotel in Leicester
Hotel Class
Official Description (provided by the hotel)
Stay at the Hilton Leicester hotel, 3 miles from the city center, just off junction 21 of the M1. Unwind in the gym, pool, restaurant and bar. Do business in one of 10 meeting rooms for 2-150. The hotel is 25 minutes' drive from Nottingham East Midlands Airport. Indulge in traditional cuisine at Flavours restaurant, a light lunch and cool drink in the Hilton Leicester hotel's Court Bar and coffee and sandwiches in Caffe Cino. Unwind in the LivingWell Health Club, swim in the indoor pool, work out in the gym and relax in the sauna. ... more   less 
Number of rooms
179

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