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Hilton Leicester

Hotel website
21 Junction Approach, Leicester LE19 1WQ, England
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Hilton Leicester
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Hilton Leicester
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783 reviews from our community

Traveler rating
    224
    293
    161
    71
    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
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  • German first
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  • Spanish first
  • Any
English first
  • All months
    (783)
  • Mar-May only
    (195)
  • Jun-Aug only
    (215)
  • Sep-Nov only
    (203)
  • Dec-Feb only
    (170)
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MANCHESTER
Top Contributor
80 reviews 80 reviews
39 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here at the weekend it was ok but needs updating, corridors and stairwell very distressed, paintwork dreadful. Rooms basic bathrooms very dated and beds not very comfy. Breakfast very hectic not enough staff on, bu I must say the food itself was quite good.

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GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear BECMATTManchester Thank you for your feedback after your recent stay. I was sorry to hear that your expectations were not fully met on this occasion and your feedback regarding our decor and overal ambiance has been shared with our Maintenance Manager for further review and discussion. I have also shared your breakfast feedback with our F&B manager to discuss... More 

Carmarthen, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is situated near an extremely busy road and rather complicated to find the entrance. Once having reached the hotel there was some delay getting our room keys and one of our members had not been allocated a room, but this was soon remedied. The room was very spacious with all the amenities and very clean. I could hear... More 

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GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear honey2buzz, Thank you for your feedback from your recent group tour. I was sorry to hear that your expectations were not fully met on this occassion. Your feedback has been shared with our Food and Beverage Manager so that we may learn from your experience and ensure no future repetition. I have also shared your feedback with regards to... More 

Leeds, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for a weekend with our two children on the Stay Play Explore package. We thought this was a lovely hotel that met our needs perfectly. My children were welcomed and the staff were great with them. The pool was really good and I enjoyed the steam room and sauna. The accommodation was lovely- a large room with a proper... More 

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GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Secretmom, Thank you sharing your recent experience after your recent family stay. It is great to hear that you and your family were well cared for and looked after during the stay. I am pleased to hear that you were able to make full use of our leisure facilities and had fun as a family. Our Hilton breakfast certainly... More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here after a function in Leicester. It took us 15-20 minutes to drive from town afterwards and is very convenient for getting straight onto the M1 in the morning. Check-in was very quick at 12am. Our room was ok, but it faced the road so you could hear the traffic, even with the windows and curtains closed. We... More 

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GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear SteBunting, Thank you for sharing your experience after your recent stay with us here at Hilton Leicester. We are grateful for your feedback and appreciate your comments. I was however sorry to hear that your breakfast was disturbed by unauthorised piano playing and the kitchen door. I have shared this feedback with our Management Team so that we can... More 

Canterbury
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I booked this hotel through play and stay and have to say I am so glad I did. Although about an hours drive to alton towers it's well worth it. The staff were helpful, friendly and couldn't do enough for you. The room was large and spotless. The breakfast buffet was outstanding too and the pool and gym facilities were... More 

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GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear helenCanterbury, Thank you for posting your feedback after your recent family break. It is great to hear that our customer service was appreciated by you and your family, and that you were able to make full use of our faciltities. As with regard to our parking charge, when we first introduced charges we wished to show transparency to our... More 

Corby, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have visited this hotel on a few occasions. Every time I visit I always enjoy my stay. The hotel is always clean and when I have food it has always been good standard. The outside area is also a bonus as there is some lovely areas to sit outside in.

Was this review helpful? Yes
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Tariq A, Thank you for posting your feedback after your recent stay. It is great to hear that you enjoy your stays with ourselves especially our outside seating, ideal for a relaxing drink after a long day!! I hope we will have the oppportuniyty to welcome you back to the hotel in the future. Yours sincerely John Dixon General... More 

Poole, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

Ideally situated next to the M1. Only downside is its quite a way out of the City Centre (£12 taxi fare each way). Although it is within walking distance of Fosse Retail park. It's clean. tidy and comfortable with excellent on site facities. Breakfast was excellent value great choice of foods and.

Review collected in partnership with Hilton Hotels & Resorts

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GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Jeanette C, Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. It is great to hear that you enjoyed your stay with ourselves and were able to make full use of our facilities. I hope we will have the opportunity to welcome you back to our hotel soon. Yours sincerely John... More 

Exeter, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Massive room, clean and lovely decor, great for a business trip because there is a large and comfortable desk in the room, but NO FREE Wi-Fi!! Had to pay an extra £15 per day for this. Wasn't informed about breakfast or what was included in the room/extra room service cost so missed on on these.

Was this review helpful? Yes
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear GreatKate1, Thank you for posting your comments on Trip Advisor after your recent stay. it is great to hear that you enjoyed your stay and liked our large working desks in our rooms. Wi-fi although chargeable in the guests room is available complimentary in all of our public areas, including the bar, restaurant and lounge for the convenience of... More 

Downham Market, United Kingdom
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms with two double beds are well furnished and spacious, but why are the bathrooms so poor. If you travel first class in an areoplane the toilets are still the same size as ecconomy and so it seems to go with hotels. I recently stayed in a Premier Inn with a walk in shower and a waterfall head. In... More 

Was this review helpful? Yes
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Philip P, Thank you for posting your feedback on Trip Advisor after your recent stay. It is great to receive feedback and am grateful for your comments. I have shared your feedback with our Maintenance team for further review and consideration for improvements we can make in the future. Likewise your feedback regarding our bar meal has been shared... More 

Leicester, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Staff very friendly and helpful, rooms of good quality and well priced. Amenities were all very clean and bright. Sufficient car parking and gym easily accessible. Bar is well stocked, and has friendly staff, restaurant, is large and airy, with very helpful staff also.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Brian B Thank you for posting your feedback on Trip Advisor. It is great to hear that you enjoyed your stay with ourselves, and that you found our staff very friendly and helpful. I have shared your kind feedback with our team so that they may know they are appreciated. I hope we will be able to welcome you... More 

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