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The New Promenade Hotel

229 Central Promenade, Blackpool FY1 5DL, England
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The New Promenade Hotel
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The New Promenade Hotel
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204 reviews from our community

Traveler rating
    89
    47
    13
    13
    42
See reviews for
62
47
6
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (35)
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    (74)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This hotel Is really nice the owner is a very kind and helpful person I would really encourage people stay here you would not be disappointed its really close to the beach and local shops a very nice hotel indeed.

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Nelson, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed for 2 nights 24th and 25th May in room 32, and we are so pleased we found this hotel when looking for a last minute booking. The management were very welcoming and friendly and the room was clean and tidy. The bar was really nice with lovely sofas to relax on after a hectic day in Blackpool, the bar... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Stayed for 3 nights top class would definitely recommend to stay here stayed as family 2 adults 2 children nothing to much trouble nice breakfast and bar in the evening plus pool table will be returning later on in the year many thanks my friend

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Really pleasant stay and staff and management really good.central for all amenities,clean comfy bedroom,breakfast a good starter for the day.mine host Ralph is first class and really helpful.beer good at right price.

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Birmingham, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

this weekend( 3rd may 2015) was a birthday treat off my daughter. as far as the hotel goes what a let down dirty bed linen had to be changed ,rooms where old and worn ,nothing like the pictures on the net . i would advise people to check this hotel out before booking with them

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Birmingham, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 weeks ago

we used this hotel 3rd th may 15 .the sheets had blood on them in one room ,and yellow stains in the other ,the shower room had 2 steps up into ,the steps moved,the shower tray was discusting ,the smell is atrocious ,we purchased air freshner.we moved rooms was no better ,holes in bathroom doors,smoke alarms are covered up with... More 

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Raouf E, General Manager at The New Promenade Hotel, responded to this review

Dear Ellis, You have commented on several issues and I was most concerned. I can assure you that I have fully investigated the matter and have found it to be completely erroneous and unfounded. Whilst you were within the Hotel I personally oversaw any issues that you mentioned to me and you were satisfied. Regards Raouf More 

1 review
5 of 5 stars Reviewed April 13, 2015 via mobile

We had a Great stay at the new promenade hotel last month, the staff very friendly and helpful with any of our needs, the breakfast was lovely, we would highly recommend a stay here!! Can't wait to return in September

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your review. I am pleased you enjoyed your stay with us, and that you enjoyed our food and facilities. We will be delighted to welcome you back in September. Regards Raouf More 

1 review
5 of 5 stars Reviewed April 10, 2015 via mobile

This Hotel has recently been refurbished and is a really lovely comfortable place to stay.Handy for all the amenities Blackpool offers..near Central Pier..great value for money and a fantastic friendly host!

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Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your review. I am glad you enjoyed your stay and like our refurbishments. we hope to see you again soon. Regards Raouf More 

Falkirk, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 9, 2015

Traveled with friends just for an over night stay. Rooms were very clean , spotless bathroom and lovely white towels and bedding. We had no issues with the room what so ever. Was made to feel very welcome, friendly atmosphere in the hotel. great location everything was in walking distance. Breakfast was great could not fault it at all. Would... More 

Was this review helpful? Yes 1
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your kind review. I am happy you found our facilities to a good standard, as it is our aim to ensure this for our guests. We would be delighted to see you again. Regards Raouf More 

Blackburn, United Kingdom
1 review
5 of 5 stars Reviewed April 6, 2015

First visit for us but would recommend it. Greeted by the manager Raoul who showed us to our room. We had a minor issue with it which was sorted immediately which is the best service you can get. Nothing was too much trouble. The staff were warm and friendly too. We liked it that much that we payed to stay... More 

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your nice review. I am pleased you enjoyed your stay at the Hotel. My staff and myself do aim to give our guests full hospitality, as nothing is too much trouble for us. We would be delighted to see you again. Regards Raouf More 

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