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The New Promenade Hotel

229 Central Promenade, Blackpool FY1 5DL, England
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The New Promenade Hotel
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The New Promenade Hotel
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199 reviews from our community

Traveler rating
    85
    47
    13
    14
    40
See reviews for
59
46
6
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
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English first
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    (199)
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    (30)
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    (74)
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    (74)
  • Dec-Feb only
    (21)
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Contributor
18 reviews 18 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Stayed here a few years ago when it was known as antoinios beach spa. We payed 80 for 2 nights for both of us. The room was dirty...stained carpets..curtains hanging off poles....dirty windows...wires hanging down in shower very dangerous! The best thing was the breakfast! Ive seen that the name as now changed so hopfully the rooms have been changed.... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a Great stay at the new promenade hotel last month, the staff very friendly and helpful with any of our needs, the breakfast was lovely, we would highly recommend a stay here!! Can't wait to return in September

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your review. I am pleased you enjoyed your stay with us, and that you enjoyed our food and facilities. We will be delighted to welcome you back in September. Regards Raouf More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This Hotel has recently been refurbished and is a really lovely comfortable place to stay.Handy for all the amenities Blackpool offers..near Central Pier..great value for money and a fantastic friendly host!

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your review. I am glad you enjoyed your stay and like our refurbishments. we hope to see you again soon. Regards Raouf More 

Falkirk, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Traveled with friends just for an over night stay. Rooms were very clean , spotless bathroom and lovely white towels and bedding. We had no issues with the room what so ever. Was made to feel very welcome, friendly atmosphere in the hotel. great location everything was in walking distance. Breakfast was great could not fault it at all. Would... More 

Was this review helpful? Yes 1
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your kind review. I am happy you found our facilities to a good standard, as it is our aim to ensure this for our guests. We would be delighted to see you again. Regards Raouf More 

Blackburn, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

First visit for us but would recommend it. Greeted by the manager Raoul who showed us to our room. We had a minor issue with it which was sorted immediately which is the best service you can get. Nothing was too much trouble. The staff were warm and friendly too. We liked it that much that we payed to stay... More 

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your nice review. I am pleased you enjoyed your stay at the Hotel. My staff and myself do aim to give our guests full hospitality, as nothing is too much trouble for us. We would be delighted to see you again. Regards Raouf More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2015

Wow! This hotel has undergone an amazing refurbishment, the bar area is modern and contemporary, and the balcony that overlooks the sea is a dream, great for a glass of wine and if you like to people watch, there's no place in Blackpool quite like it. The manager Raouf we've met before and he's accommodating and nothing is too much... More 

Was this review helpful? Yes 2
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your kind comments about our refurbishments at the Hotel. We are glad to see that you enjoyed your stay with us, and will be delighted to see you again in May. Kind Regards Raouf Elnaggar More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 15, 2015

The manager seemed nice didnt get chance to talk to him realy has a foul.mouthed other guest seemed to monopolise him also rooms need modernising small cans of larger 2 50a can photos i saw dont match tvs in rooms no.remotes beds were clean carnt comment on breakfast didnt stay for it but know one should us dinning room anyway... More 

Was this review helpful? Yes 2
Raouf E, General Manager at The New Promenade Hotel, responded to this review

I am sorry you felt you had problems during your stay with us. At the time of your stay, we were still undertaking some refurbishment, which is now finished, and would be glad to welcome you back now these are done. It is our policy to ensure our guests have an enjoyable stay with us. Kind Regards Raouf Elnaggar More 

Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

Stayed at hotel for New Year, 5th time staying at hotel and it has always been great. New manager Raouf was very accommodating as were all the staff, really friendly atmosphere in the hotel. Food was superb, both breakfast and evening meals. Looking forward to returning to the hotel again this year.

Was this review helpful? Yes 1
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your review of our Hotel. I am delighted that you enjoyed your stay with us. My staff and myself do aim to help our guests enjoy their stay with us. As we are now in the process of our refurbishment, we would b pleased to see you again this year to enjoy our new facilities. My staff... More 

Glasgow, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 9, 2015

Bus party from glasgow 21. Of us had a great time at New Year 5 th time at this hotel and will defo be back next year ,especially with the new manager Raouf and all his staff as the hospitality was 2nd to none,food excellent all round atmosphere fantastic counting down the days until we return.

Was this review helpful? Yes 5
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your kind review. I am pleased you enjoyed your stay with us .It is our policy to ensure our guests enjoy their stay with us, and I am pleased that you found the food and hospitality to be of a good standard. We are now in the process of refurbishing the Hotel, and would be delighted to... More 

Daventry, England, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 15, 2014

Walked into The New Promenade Hotel, Was made to feel at home. Me and My Friend Walked in and they was welcoming and gave us a good deal on the room for a few nights, We was quite picky and couldn't really make up our mind on weather we was staying here one night or more, They was totally accommodating.... More 

Was this review helpful? Yes 3
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your nice review. I am pleased you enjoyed your stay with us, and found us very accommodating. We are now in the process of refurbishing the Hotel, and would be delighted to see you again this year. My staff and myself would like to wish you a Happy New Year. More 

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