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The New Promenade Hotel

229 Central Promenade, Blackpool FY1 5DL, England
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The New Promenade Hotel
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207 Reviews from our TripAdvisor Community

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Traveler rating
    92
    47
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
  • All months
    (207)
  • Mar-May only
    (35)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (21)
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Margate, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a great place to stay in Blackpool right on the sea front. The bar area looks really fresh and is equipped with a pool table. The rooms are clean, simple and have everything you need for your stay. The owner was friendly and welcoming and you should be sure to sample the breakfast!

Was this review helpful? Yes 1
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your review. We are pleased you find our Hotel a great place to stay, and that you enjoyed the facilities we have on offer. The bar area has undergone refurbishment, and we are glad to note that you enjoyed it as part of your stay. We hope to see you again soon Regards Raouf More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here as we were on a night out with the girls. It is close to all things bright and beautiful in blackpool managerment are curtious and are willing to help and advise where needed I have used a few hotels in blackpool and this tops the lot fantastic service clean and tidy (unlike a lot of the others)... More 

Was this review helpful? Yes 1
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your nice review of our Hotel. We are very happy that you enjoyed your stay with us. We have always aimed to ensure our guests are well looked after, and myself and staff are pleased you found this from us. We hope to see you again very soon. Regards Raouf More 

Birmingham, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Well i have stayed with my friends for a weekend the owner was really friendly,kind and helpful with a very modern bar area and very comfortable sofa's the breakfast was amazing plus as a vegetarian the owner did the extra mile and prepared a veggie breakfast for me which i find really nice all the staff was extremely helpful and... More 

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your kind review. We are so pleased you enjoyed our new bar facilities and also our breakfasts. We do aim to ensure our guests enjoy their stay with us, and look forward to seeing you again soon. Regards Raouf More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel Is really nice the owner is a very kind and helpful person I would really encourage people stay here you would not be disappointed its really close to the beach and local shops a very nice hotel indeed.

Was this review helpful? Yes 1
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your nice review. I am delighted to hear you enjoyed your stay. We do aim to ensure our guests have a nice time, and that you found myself and staff helpful. we hope to see you again soon. Regards Raouf Elnaggar More 

Nelson, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed May 26, 2015

Stayed for 2 nights 24th and 25th May in room 32, and we are so pleased we found this hotel when looking for a last minute booking. The management were very welcoming and friendly and the room was clean and tidy. The bar was really nice with lovely sofas to relax on after a hectic day in Blackpool, the bar... More 

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for taking the time to write this nice review of our Hotel. I am delighted you enjoyed your stay and found everything to your liking. We are pleased with the refurbishment of our bar area, and are pleased that you enjoyed our bar area also. We look forward to seeing you again soon. Regards Raouf Elnaggar More 

1 review
5 of 5 stars Reviewed May 25, 2015

Stayed for 3 nights top class would definitely recommend to stay here stayed as family 2 adults 2 children nothing to much trouble nice breakfast and bar in the evening plus pool table will be returning later on in the year many thanks my friend

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your nice review. I am delighted to hear you and your family enjoyed your stay with us. We do try to ensure our guests have a good stay at the Hotel and look forward to seeing you and your family again soon. Regards Raouf Elnaggar More 

1 review
5 of 5 stars Reviewed May 24, 2015 via mobile

Really pleasant stay and staff and management really good.central for all amenities,clean comfy bedroom,breakfast a good starter for the day.mine host Ralph is first class and really helpful.beer good at right price.

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your kind review. I am pleased you enjoyed your stay with us, and found the room comfortable. We shall be delighted to see you again. Regards Raouf Elnaggar More 

Birmingham, United Kingdom
1 review
1 of 5 stars Reviewed May 12, 2015

this weekend( 3rd may 2015) was a birthday treat off my daughter. as far as the hotel goes what a let down dirty bed linen had to be changed ,rooms where old and worn ,nothing like the pictures on the net . i would advise people to check this hotel out before booking with them

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Birmingham, United Kingdom
2 reviews
1 of 5 stars Reviewed May 5, 2015

we used this hotel 3rd th may 15 .the sheets had blood on them in one room ,and yellow stains in the other ,the shower room had 2 steps up into ,the steps moved,the shower tray was discusting ,the smell is atrocious ,we purchased air freshner.we moved rooms was no better ,holes in bathroom doors,smoke alarms are covered up with... More 

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Dear Ellis, You have commented on several issues and I was most concerned. I can assure you that I have fully investigated the matter and have found it to be completely erroneous and unfounded. Whilst you were within the Hotel I personally oversaw any issues that you mentioned to me and you were satisfied. Regards Raouf More 

1 review
5 of 5 stars Reviewed April 13, 2015 via mobile

We had a Great stay at the new promenade hotel last month, the staff very friendly and helpful with any of our needs, the breakfast was lovely, we would highly recommend a stay here!! Can't wait to return in September

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your review. I am pleased you enjoyed your stay with us, and that you enjoyed our food and facilities. We will be delighted to welcome you back in September. Regards Raouf More 

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