We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The New Promenade Hotel

3.0 of 5 229 Central Promenade, Blackpool FY1 5DL, England
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
The New Promenade Hotel
Professional photos View all
Browse nearby
The New Promenade Hotel
Write a Review

188 reviews from our community

Traveler rating
    77
    47
    13
    12
    39
See reviews for
57
43
6
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
  • All months
    (188)
  • Mar-May only
    (25)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (15)
All months
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

New owner was very polite and accommodating Refurbishment in progress but will always book a room if available. Nothing was too much trouble.right on sea front. The full English breakfast was good.tea and coffee facilities in room brill.

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your kind review of our Hotel. I am pleased you enjoyed your stay and our facilities. We hope to see you again to enjoy our refurbishments, which are now in progress. Regards Raouf Elnaggar More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My first private bus trip to Blackpool , everyone who got off the bus asked about going back next year , cannot praise Raouf and Hayley and the rest of the staff , so friendly , my mother in law summed it up when she said the place just had that calm and nice feeling when.you were inside , look... More

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your nice review. We are delighted that you chose our Hotel, and that you enjoyed your stay with us. We always aim to ensure our guests find us warm and welcoming. and am pleased you found that with us. we hope to see you again soon. Regards Raouf Elnaggar More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Had 2 nites here great location for lights. rooms are been modernised after the season but all clean white bedding,tea/coffee facilities, shower and tv what more do you want if you want 5 star go and pay for it!!!!! They were very pleasant and couldn't do enough and breakfast. We will stay again. Pool table and bar was clean and... More

Was this review helpful? Yes 1
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your nice review. We always strive to ensure our guests have a pleasurable stay at our Hotel. It is our policy to help guests enjoy their time here, and I am happy you experienced this. We hope to see you again very soon. Regards Raouf Elnaggar More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fantastic value for money considering this hotel is in the middle of all attractions. Friendly staff and brilliant management. Housekeeping come round everyday to make sure all your tea making facilities are replenished and all your towels are replaced if used. You couldn't ask for a better breakfast both continental and full English always plenty to choose from the staff... More

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you very much for your review. It is always nice for my staff and myself to know that our guests have enjoyed their stay at the Hotel. We do aim to ensure that all facilities at the hotel are to a high standard, and are pleased that you found this. We would be delighted to see you again soon.... More

Conwy N Wales
Contributor
14 reviews 14 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 20, 2014

We stayed at this hotel for the weekend fri to sun there where 39 on the coach I don't know why people are knocking this hotel we have been going to Blackpool for years and this hotel is one of the cleanest hotels we have stayed in yes the rooms are small but you only need a place to get... More

Was this review helpful? Yes 1
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Dear Tony, Thank you for your nice review of the Hotel, and we are pleased you enjoyed your stay with us. It is our aim to ensure all our guests have a nice time, and pleased u felt that nothing is too much trouble for myself or my staff. We are also delighted you enjoyed the food on offer. We... More

Herefordshire, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2014

This is the third that we have stayed at The New Promenade Hotel...and each time we have been in the past we have been very impressed with it...this time was no exception to that, even though this is the third time that there has been a change of ownership of the Hotel. Raouf, the Manager, was extremely helpful and friendly... More

Was this review helpful? Yes 2
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your nice review, it has been gratefully appreciated. I am delighted to hear that once again you enjoyed your stay with us. it is our policy to help guests enjoy their stay with us, and am glad you found that, and also that you found us helpful and friendly. I will be delighted to welcome you both... More

Fife
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 7, 2014

Stayed here at the weekend. Won't stay again. Hotel was very dated. Rooms had holes in walls, damp, stinking of cigarettes!! All my clothes were reeking! Whenever guests walked about upstairs my room shook. Receptionist was great, very friendly. Breakfast was not bad. Location was fine. Paid a good price but ideally wished I'd paid more & had better!

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

I was sorry to hear you did not enjoy your stay with us. The HOTEL has only been taken over a few months ago. I am aware of a few problems, but be assured these will be dealt with when the hotel is renovated in the quiet season. Regards Raouf More

1 review
2 of 5 stars Reviewed October 5, 2014 via mobile

Stayed here for the weekend. Receptionist was fantastic, she couldn't have done enough for us. Rooms are small, very dated. Rooms stink of damp. Hotels stinks of cigarettes. Breakfast was good. Ideal location.

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your comments regarding our staff, which are really appreciated. We do pride ourselves in good service to all our guests. We are aware of some problems regarding some facilities at the hotel and wish to reassure you that they will be taken care of when the hotel is refurbished in the next few months. Regards Raouf More

1 review
4 of 5 stars Reviewed September 30, 2014 via mobile

Stayed at this hotel with my son and my parents in two rooms. Brilliant location , surrounded by everything you need nearby. Rooms were clean and spaciouswith good tea and coffee making facilities. Staff were friendly and helpful, nice bar area with entertainment. Room had a tv in and nice sea view. All in all had a lovely stay.would deffo... More

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your comments. My staff and I are pleased you enjoyed your stay with us, and pride ourselves in helping guests enjoy their stay. We would be delighted to welcome you back, and hope you will continue to enjoy staying at our hotel. Regards Raouf More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 21, 2014

We took two adults and three children. Stayed In a family room on the top floor. We were met with a helpful welcome and showed around. Are room was very clean all bedding clean and bathroom was clean and plenty of hot water. Good quality tea making facilities. Large wardrobe space for all bags. Are breakfast was lovely. The hotel... More

Was this review helpful? Yes 1
Raouf E, Manager at The New Promenade Hotel, responded to this review

Dear Cherry C Thank you for taking the time to share your experience of the New Promenade on tripadvisor, your comments are greatly appreciated and we hope you return to visit us again very soon. Regards Raouf More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The New Promenade Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The New Promenade Hotel

Address: 229 Central Promenade, Blackpool FY1 5DL, England
Location: United Kingdom > England > Lancashire > Blackpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — The New Promenade Hotel 3*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Venere and Tingo so you can book your The New Promenade Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (3)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Room/suite (7)
Viewed
Family/play areas (2)
Viewed
Dining (2)
Viewed
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay