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All 890 Blackpool B&Bs / inns

The New Promenade Hotel

3.0 of 5 Small Hotel   |   229 Central Promenade, Blackpool FY1 5DL, England
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67%
Ranked #563 of 890 Blackpool B&B and Inns
A recent review
5 of 5 stars reviewed 3 days ago
tinangracie
  • Reviews (173)
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173 people have reviewed this hotel

Traveler rating
    69
    45
    13
    8
    38
See reviews for
55
41
6
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed here 2 weeks ago for 4 nights,in the family room, we had an excellent break, room was clean and just what we needed,staff where amazing, breakfast great, new management is fantastic hes a lovely man and made our stay even better, nothing was to much trouble, will definitely be visiting again 😃 tina x

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

me wife and daughter had a fantastic stay.we could not fault it in anyway and i would highly reccomend this hotel we are going back in two weeks thankyou steve lynda and sophie the manager needs some practice at pool ha ha

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Manchester, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here with partner and 2 children on Friday, not long taken over and still as friendly as ever, feels like a home from home. Was put into room 1 which is a family room on 3rd floor which was very spacious and clean, but were upgraded to room 33 on 1st floor which was massive and had a lovely... More

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Derby, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed for two nights. Excellent location. Our reception was warm & welcoming! The rooms were very clean & tidy. The staff were amazing, very helpful & courteous. Breakfast & service was very good. Overall very good value for money.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Just back from a 4 night stay with my 2 girls, too look at the outside, it's not much to look at but inside was absolutely fine, check in easy, maid service and clean towels everyday, even gave us extra tea n coffee for our room, breakfast consisted of cereal, toast and full English breakfast which was amazing, the staff... More

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Raouf E, General Manager at The New Promenade Hotel, responded to this review

Dear Suzanne L Thank you for taking the time to write a review. It is lovely to read that you and your girls enjoyed your stay. We are looking forward very much to the renovation plans and look forward to seeing you all again. Regards Raouf General Manager More

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights friday and Saturday. The hotel is old and is currently being improved. Our family room was on the top floor and was small, however we werent here to live in our room. The shower room was fine also for a quick shower. The room was clean as where the towels and bed linen. The... More

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Raouf E, General Manager at The New Promenade Hotel, responded to this review

Dear Mabelle223 Thank you so much for your kind review. I am overjoyed that you enjoyed your stay with us. We are very excited about the planned renovations. I look forward to welcoming you back to the New Promenade Hotel in the future. Regards Raouf General Manager More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Me my wife and 3 kids stayed for 1 night in the so called family room the room was so small I thought it was a joke at first the double bed was so small it didnt fit both of us in it!! The bump beds for the kids were falling to pieces there were wires hanging down everywere the... More

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Raouf E, Manager at The New Promenade Hotel, responded to this review

"Dear Guest I am very sorry that you experienced issues during your stay. Please rest assured that your comments are not being ignored, this is being taken very seriously and a full reply is being prepared and sent to you privately. Regards" More

Watford, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed here for 3 nights and it was grim! The towels, sheets smelt so bad of stake smoke that it was embedded onto my clothe. Dirty carpets and hair over the floors. Never again!! Staff were good and friendly. Breakfast was average which was a greasy fry up! Do not stay here!!! Be warned

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shrops
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was in a party of 20 something on a stag and hen weekend. We stayed in room 18 which is extremely basic no wardrobe, just a chest of draws. Shower was a joke! No hot water, no matter how you turned the temperature dial?? Breakfast consisted of basic rashons!! 1 egg, beans,1 rasher of bacon, 1sausge and toast! So... More

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Raouf E, General Manager at The New Promenade Hotel, responded to this review

Dear Guest Your review is important to us and I thank you for your feedback. I am sorry that you experienced problems with the water, I had not been made aware of any issues. With regard to wardrobes , all of the rooms have either a standard wardrobe or a walk in one, as was the case with the room... More

West Midlands, United Kingdom
1 review
5 of 5 stars Reviewed July 19, 2014

stopped a night with my partner. on arriving we were very surprised on the room it was a lovely sea view he staff were very friendly and helpfull the breakfast was also very nice. i understand its under new ownership and going to have a full refurb i will look forward to coming back and seeing that.

Was this review helpful? Yes
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review. I am happy that you enjoyed your stay with us. the Hotel has just been taken over and will be undergoing some refurbishment very soon. I do hope that we will have the pleasure of welcoming you back in the future. Kind regards Raouf General Manager More

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Additional Information about The New Promenade Hotel

Address: 229 Central Promenade, Blackpool FY1 5DL, England
Location: United Kingdom > England > Lancashire > Blackpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — The New Promenade Hotel 3*
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