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All 892 Blackpool B&Bs / inns

The New Promenade Hotel

3.0 of 5 Small Hotel   |   229 Central Promenade, Blackpool FY1 5DL, England
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67%
Ranked #571 of 892 Blackpool B&B and Inns
A recent review
5 of 5 stars reviewed 2 days ago
cherry c
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179 reviews from our community

Traveler rating
    72
    45
    13
    10
    39
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56
42
6
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

We took two adults and three children. Stayed In a family room on the top floor. We were met with a helpful welcome and showed around. Are room was very clean all bedding clean and bathroom was clean and plenty of hot water. Good quality tea making facilities. Large wardrobe space for all bags. Are breakfast was lovely. The hotel... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Overall its a hotel I would recommend to anyone. The service the staff could not be faulted.The food was excellent well served and presented.plenty hot water available and nothing is too much trouble for the owner who greets you and makes you feel comfortable.Children are welcome

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Bridgwater, England, United Kingdom
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 1 week ago

Poor at present but owner and staff very friendly. Breakfast very good but no choice, bedding clean, strong smell of smoke in the building. Appreciated that you accepted our disappointment when we arrived and did everything to put it right. You should not have to call housekeepers back to do basics, sack her she lets you down. When returning to... More

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2 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was by far the worst I have stayed at in Blackpool. Firstly the pictures online are nothing compare to actual hotel very deceiving, in need of serious refurbishment, location terrible, very noisy, no parking available, staff not friendly at all, rooms small and uncomfortable beds what can I the list goes on and on. Please DO NOT waste... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Always use this hotel when visiting Blackpool with friends & family. lovely staff very helpful, great location on the front right by central pier with free parking, brilliant price nice bar and breakfast! would 100% recommend to anyone

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1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel is at present about to undertake new refurbishment. I just feel people need to be very honest. The pictures advertised on the website is not in the hotel. It is smoky, extremely small and not clean at all. Once you arrive outside hotel, the sign is on the floor, this in itself is a bad sign. Windows are... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here 2 weeks ago for 4 nights,in the family room, we had an excellent break, room was clean and just what we needed,staff where amazing, breakfast great, new management is fantastic hes a lovely man and made our stay even better, nothing was to much trouble, will definitely be visiting again 😃 tina x

Was this review helpful? Yes 1
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Dear tinangracie Thank you so much. It made my day to read your comments. Looking forward to welcoming you back to the New Promenade soon. Regards Raouf More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

me wife and daughter had a fantastic stay.we could not fault it in anyway and i would highly reccomend this hotel we are going back in two weeks thankyou steve lynda and sophie the manager needs some practice at pool ha ha

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Raouf E, General Manager at The New Promenade Hotel, responded to this review

Dear Sis 1m Thank you for your kind words. I am looking forward to seeing you, will brush up on Pool skills in the meantime . Regards Raouf More

Manchester, United Kingdom
Contributor
17 reviews 17 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here with partner and 2 children on Friday, not long taken over and still as friendly as ever, feels like a home from home. Was put into room 1 which is a family room on 3rd floor which was very spacious and clean, but were upgraded to room 33 on 1st floor which was massive and had a lovely... More

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Raouf E, General Manager at The New Promenade Hotel, responded to this review

Dear Craig K Thank you for your review. I am very happy that you had a great time here at the New Promenade. I look forward to seeing you again soon. Regards Raouf More

Derby, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed for two nights. Excellent location. Our reception was warm & welcoming! The rooms were very clean & tidy. The staff were amazing, very helpful & courteous. Breakfast & service was very good. Overall very good value for money.

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Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you so much for taking the time to review your stay. Our exciting refurbishment will be going ahead soon. We hope to see you again. Regards Raouf More

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Additional Information about The New Promenade Hotel

Address: 229 Central Promenade, Blackpool FY1 5DL, England
Location: United Kingdom > England > Lancashire > Blackpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — The New Promenade Hotel 3*
Number of rooms: 30
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