We arrived at Sorrento house to the warmest of welcomes and the friendliest couple you could wish to meet. They told us in the course of our stay that they had not long bought the guest house and had been revamping the rooms. Well, all I can say is if this is what Davey and Agnes can achieve in a... More

Hi I must say how disgusted I am that the Sorrento cancelled our booking last Monday when 8 of us ladies were arriving on the Friday night. Lucky we managed to get somewhere else which was cosy with 4 of us to a room but we didn't spend much time in the room. I know they have changed owners but... More

I have been going to Blackpool twice a year for at least 16 years with my daughters who dance, this is the first time I have ever had to complain. When I booked a few months ago I requested a triple room and a twin room, as I was travelling with my 2 daughters, my elderly mother and mother in... More

Firstly let me start by saying what a great time we had in Blackpool but this was inhanced by the stay at the Sorrento House, The owners (Carl & Brian) where very pleasant and really welcoming in every way possible, and the staff where fun and talkative and as a team really work well together to run a VERY nice,... More

just spent a couple of nights at the sorrento. on arrival got greeted by the owner carl who helped us with our bags and showed us the car park. the room was nice and clean with tea and coffee , flat screen tv, also was en-suite .bed nice and comfy with nice plump pillows. hosts carl and brian were friendly... More

Where do i start,absolutely disgrace ,owner deliberately took our tv remotes from both rooms and accused os of takin them and coz of that and a towel got coffee on it,he charged us extra 200 in which he wrongly took it out of my mates bank account because they had his bank card details.how does that add up?rooms were very... More

thank you for letting us stay in your hotel over the new year it was a great experience to get to know the new owner and his new workers and we enjoyed it so much we are coming back in june 2012. Brian & Carl were fantastic people to get on with so were the others to workers there which... More

Hi just back from a weekend in Blackpool. Stayed in the hotel, new owners Brian & Carl were fantastic hosts. Nothing was to much bother. Very friendly, was on hand 24hours, Made a fantastic breakfast. Hotel nice and clean and very cosy in cold December. Would highly recommended. See you both In June. Heather & Mel Ross Ps only thing... More

We have just stayed at the sorento with the new owners Carl and Brian. They make you extremely welcome on arrival and nothing is to much trouble for them, If you have any requests you only have to say and they will go out of their way to accomodate you. The food and cleanliness of the rooms/hotel are excellent, hospitality... More