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Hotel Sheraton

54 - 62 Queens Promenade, Blackpool FY2 9RP, England
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Hotel Sheraton
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Ranked #58 of 74 Hotels in Blackpool
A recent review
5 of 5 stars reviewed 1 week ago
Christine M
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524 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ayr, United Kingdom
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Having stayed here a number of times over the last 15 years we thought we knew what to expect. The front facade still proudly boasts "Blackpool Hotel of the Year 2003", and it truly deserved it back then, but no longer. The building, both the exterior and interior are looking very tired, in need of a bit of a refurbishment,... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel for past 5yrs visiting 4 or 5 times a year. Feels like part of a big happy family. We usually stay in a superior room on bed and breakfast basis. Our room was 346 but noticed a leak from the ceiling when we arrived. Reported it to reception and within 10mins maintenance arrived and... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

50 years my family and I have been going to the Sheraton! Years gone by, beautiful food, well looked after by staff, last year 13 out of 22 of us went down with a tummy bug! Reported it to the hotel, never heard a thing back off them. Benefit of the doubt given, returned this year for weekend - lights... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 1 week ago via mobile

we have been staying in this hotel for over 40 years every April. It's something me and my family look forward to each year. We have just returned and sorry to say it was probably our worst visit. There has over the years been around 40 of us. This year we were told we couldn't stay on our usual weekend... More 

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Manchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

lovely hotel , very friendly staff and so helpful , in a nice part of blackpool ,will be staying again !..................................................................................................................

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North Lanarkshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is friendly always receive a warm welcome, clean, tidy znd comfortable catters for all ages with in the hotel in regards to entertainment. Excellent staff very helpful excellent meals provided to your needs.

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UK
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel last weekend. It was dreadful. Only good point bedding was clean. Carpets held together with tape. Paint peeling of the windows and skirting boards. Curtains were falling down and very dirty. Windows were so dirty you couldn't see out if them. Shower was cold but bathroom very hot and stank of bleach. Floor was sticky.... More 

Was this review helpful? Yes 2
Scotland
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The best hotel we have stayed in yet!! Table service in the restaurant with excellent staff and the food was great too. The rooms are clean and spacious with clean beds and towels, rooms were cosy and warm (a wee bit too warm sometimes). Entertainment every night. Fab stay - thank you Hotel Sheraton...

Was this review helpful? Yes 2
Glasgow, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Me my wife and daughter arrived on Friday 3rd for 3 days, once again the welcome was warm and friendly, got to our room lovely clean and spacious, went for a swim had great fun, dinner and breakie was lovely every time with plenty of choice. Great entertainment for the kids each night, and the kids loved the easter egg... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

We were so looking forward to getting away over easter. We didn't expect much being a 2 star, and we weren't wrong. However, the hotel failed to advise us upon booking in that there had been a sick bug going round the hotel. Both my kids fell ill then myself, they missed out on everything we'd booked sea life tickets... More 

Was this review helpful? Yes 1
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