I stayed at this hotel in October 2008 with my fiancé and two friends I found the staff to be extremly helpfull (I.e. Called taxis for us and advice where to go ) the hotel was very clean and the bar area was very modern. I felt very sorry for the owners of this hotel because some idiot had gone...
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30 Dads and sons stayed here for annual football tournament - great location but absolutely rubbish "hotel" ! All weekend we had no service at reception, no service at bar, no service in restaurant, no soundproofing in rooms (especially mine which was above disco). No hot water in any room, two 14 year-olds on their first (and last!) day were...
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We have many teams stay with us for the young football tournament; we frequently get requests from teams asking to stay with us year after year and occasionally request that teams are not placed at our hotel again
The bar has had soundproofing and all entertainment has finished by 12.00pm
The hotel was fully staffed, at the reception, restaurant and...
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I have come to Blackpool for the Easter Weekend for the past five years and I have stayed in various different 2 star hotels and B&B's.This year we stayed in the Albany Hotel and to say I was dissapointed would be a massive understatement. Infact I would go as far as saying not only was the Albany Hotel the worst...
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We stayed in Blackpool for 2 night but after 1 night we had to move to anotehr hotel. The room was generally unclean and very dusty and the carpet was stained! There was no hot water in the showers and the service we received from reception was terrible - not teh sort of service you would expect to receive as...
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Your friends have reviewed the hotel and a valid response was given.
We were fully booked when you requested to stay the second night.
No complaints were made to the hotel and a fully English is standard unless a request is made, these requests usually are honoured.
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we stayed in the albany hotel paid 60.00 for 1 night ,the doors were banging all the time,the fire alarms went of all night ,at 4am people were shouting fire get out ,we went down stairs to be rudely spoken to ,there was no fire,no body had a clue to what to do, god help if there would of been...
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The fire alarm was triggered at 4:30am due to guests smoking in a non-smoking bedroom. Evacuation was the correct proceedure as this was not a fire drill and initially the hotel staff were unaware of the reason that the fire alarm was initiated. There were three members of fully trained staff directing guests to their closest fire exit and one...
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We have been going to Blackpool for our annual football tournament for the last 4 years and this is the best hotel we have stayed at. Friendly and helpful staff, clean and tidy rooms and very kid friendly. Looking forward to visiting again next year.
Many thanks from Roach Dynamos U`11s
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7 of us stayed at the albany hotel on 2/4 clifton drive,a warm welcome awaited us and a drink on arrival was much appreciated,having been taking the family to blackpool for many ayear we have stayed in loads of hotels but this has to be the best yet,the staff were very helpful and really friendly,they really made us feel welcome,the...
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Thank you for your review. We look forward to welcoming you back, Michael Chris & all the team.
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6 of us stayed in this hotel for 3 nights B & B, but wanted to move elsewhere as soon as we saw our rooms. My friends room was unclean and the shower didn't work properly or the t.v....our tv didn't work properly either, and there was a big damp patch on the ceiling. The decor was horrible, it looked...
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It was unfortunate that these guests did not bring to our attention at the time that they were unsatisfied with their rooms, there is every opportunity for guests to request an ‘upgrade’ bedroom, however there do hold a higher price.
Whilst there are decorations and renovations taking place (ongoing since 2006) none of our rooms represent the 70’s and our...
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14 of us stayed at the albany hotel on the 19th jan, the rooms were small but clean, the bar was nice and big, there was only 1 person on reception and serving drinks in the bar maybe they have more staff in the summer months it was ok and wasn't a disaster unlike some previous reviews.
bad bit -...
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Like all businesses our staffing levels are reflected by the number of guests residing at the hotel during any period. We operate a full on Restaurant and not a buffet style bar, therefore there is no need for guests to help themselves. In light of the comments regarding breakfast we have reviewed our menu and service procedures.
We are always...
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My boyfriend and i planned a two nights in blackpool as a getaway. We arrived at the hotel at 2 o clock in the afternoon, and was told by the receptionist that the room wouldnt be ready for another two hours. We didnt really mind at the time as we time isnt really hard to kill when youre in blackpool,...
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We attempt to always have all of our bedrooms ready for the designated times, however unfortunately there are certain circumstances where bedrooms may require more attention than normal. Despite our desire to release bedrooms at 2:00pm we will not lower our standards for any of our guests. On the occasions that this has occurs not only are the guests apologised...
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