I find it funny to think that people expect the "Ritz" at "Colditz" prices. 8 of us went there last year to watch the darts in blackpool and had a brilliant time. Josef the bar man was comedy genuis as was DJ Maurice and the bingo/diso that had us in stitches. If you take the place seriously and your looking... more

Previous comments have called this the dirtiest hotel in England. I would definately agree. Our room (allegedly their best one!) wasn't ready on our arrival at 4.30pm although you can book in after 3pm and our coach driver had phoned ahead to inform the hotel of the exact time of arrival. Had to wait over an hour just to get... more

This Hotel is not what it seems from the outside or photos shown online.When my wife and I arrived our hears sank when we where inside,the receptionist was old and crabby and was not very welcoming specially after we had come from Brighton,she was more interested in getting the remainder of the balance we owed.. in cash!,we were not shown... more

dont know if you stayed at the right Grosvenor Hotel we were on Albert Road and had a great time we have stayed before and enjoyed so back we went to find we were in a newly refurbished room very nice food is great and the staff are really good the barman is very nice and makes you feel very... more

We have just returned home two days early due to the fact that we could not tollerate this hotel any longer than the one night that we had to. As stated in previous rewiews, I could also have cried when I seen the hotel. Firstly, our keys were given to us with no directions to the rooms or bar/dining rooms.... more

Very disappointing compared to pictures on website and small brochure they send. On arrival could have cried, hotel very old fashioned inside, has a very dodgy excuse for a 'lift' built into the wall, only holds three people and broke down whilst we were there. The rooms are tiny, the bathroom door opens into the foot of the bed! The... more

I stayed at this hotel for my hen weekend last august and I found the reception staff quite rude. The rooms were very small, so small in fact that in some of the rooms, when you opened the door it hit the bed straightaway. The rooms with just a shower had incredibly small bathrooms and they weren't anything spectacular. However,... more