Second time at Hacketts and still the same great service and food. Bedrooms can be small, but at the end of the day it's there for a sleep and a wash. Very clean and nothing is a problem to the staff. New owners took over in november and upgrades are ongoing but at no inconveniance to the customer. Will have... more

i am just back from this hotel and you can believe all they say about it .the rooms are very small. i didnt even have to leave my bed to go to the toilet it was that close to me .the food was ok just standard .just across the road from beach and tram service which is ok .if you... more

Just came back from the Hackets hotel and we thought that it was a brilliant,clean hotel with basic rooms which were small but you were able to sleep in them, get ready and get washed. We arrived at the hotel at 1pm and we were in our rooms and unpacked by 2pm. Our room was on the small side but... more

I think the hotel is excellent value for money. The rooms can be on the small side and are very hot. The water for showers and baths is always hot. The food is absolutely excellent. Breakfast consists of fruit juice / cereal, followed by a choice of cooked breakfast, tea / coffee and toast with jam, etc. The evening meal... more

having just spent 5 nights at this hotel I felt that it is right to give a thumbs up for the service and the quality of the food, every meal was and in our opinion quite enough to eat, the catering staff were fantastic,even when the hotel was full they all worked together to make sure every one was served... more

Yeah stoped there recently no probs room small but plenty of room for me everything cool beautiful waitress staff(women). No Probs straight in straight out good value........... What do you if you want Hilton style stay in the Hilton more

Well, where do I start? ( Friend's Party) OK, obviously I should start with the first point of call - the RECEPTIONIST! My Husband described her as Hostile and he's a very nice man! She just did not really care who we were and showed no interest in us - the GUESTS!!!!! When we finally got to our room, after... more

MyHusband and Myself made the terrible mistake of booking this Hotel for St Valentines weekend. If I hade bothered to check the reviews before I booked I would never Have gone.The reviews for this hotel were so poor that I tried to cancel,having told the Hotel my concerns after reading the reviews,only to be assured that we would be given... more

Stayed for one night and thankfully no more Room was small and wallpaper hanging from walls Ceiling had large damp patches and was of polystyrene tiles like in an office block Various areas had never been dusted, tops of bedside lights, the extractor fan in the toilet was caked in dust, very old fashioned and worn carpets, Bathroom was about... more