Very frindly and helpful staff. Nice clean rooms. Excellent breakfast in large dining room. Located right next to the Winter Gardens and Tower, ideal for the convention I attended. more
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Very frindly and helpful staff. Nice clean rooms. Excellent breakfast in large dining room. Located right next to the Winter Gardens and Tower, ideal for the convention I attended. more
Dear guest, We are extremely pleased that you had a wonderful stay. We hope that you have an equally excellent stay during your next convention at the Winter Gardens. Kind regards, The New Osterley Hotel
Excellent accomodation, clean & comfortable Delicious food with first class service We highly recommend this Hotel D. &J Duncan, Inverness. more
Our sincere thanks for your positive review and your thank you card to our hotel! We continously strive for excellency in every aspect and are glad that you had a wonderful stay. We look forward to your next visit. Best of luck with your Dance school! Kind regards, The New Osterley Hotel
Never having stayed in a B&B before (I wouldn't really call this a hotel) I was a little disappointed with the room decor. Very old fashioned with broken furniture. Damp patches on the wall, the ceiling looked like it was about to collapse and I couldn't close my curtains because the rail was broken too, which was a problem because... more
Dear guest, Thank you for your review of our hotel. We apologise for any inconviences you felt during your stay. Most buildings in Blackpool are extremely old but since we have taken over the New Osterley hotel over two and half years ago, we have continuously refurbished the place and continue to do so. Although major works were done during...
I stayed here for three nights whilst attending a conference. Good points * The hotel is basic but a reasonable price and represents good value for money. * The one member of staff I met during my stay was friendly and welcoming. * The location is very convenient - just outside the Winter Gardens and only a 5 minute walk... more
Thank you for your positive review of our hotel - we are pleased that you had a satisfactory stay during the Conference. I would also like to note that we changed breakfast times from 8.15 to 9.30am to accommodate all delegates, which we wrote on our board to notify guests, and most guests were informed of. I apologise if you...
The first thing to amaze me as we walked up to the property,was that a hotel of this size advertised a swimming pool outside, unfortunately this was closed when we were staying. The gent on the desk who i assume was the owner was friendly & polite when he welcomed us & checked us in.I,m not keen on paying in... more
I stayed here with 13 of my friends for my 30th Birthday. We were welcomed by a lovely family who showed us all to our rooms and got the bar open! The rooms were clean, the beds comfortable and the room size was fine. there was a TV in the room though the signal wasn't good.... but then who's watching... more


