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The Residence Hotel

99-101 Hornby Road, Blackpool FY1 4QP, England
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The Residence Hotel
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The Residence Hotel
The Residence Hotel
The Residence Hotel
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54 reviews from our community

Traveler rating
    9
    9
    7
    4
    25
See reviews for
3
7
1
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (10)
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    (18)
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Solihull, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 1 week ago

i did not stop in march 2015 but have just been notified of the managers response from october 2013 and in response we did complain to the management about the state of the 2 rooms when we viewed them! We also stated that the 1 room was not fit to keep a dog in it let alone sleep in it!... More 

Was this review helpful? Yes
Wrexham, Wales, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

rooms were in need of a refurb but the beds were clean , bathroom was clean , breakfast was good cheap and cheerful , better than the last place i stayed in blackpool by far i would stay in this one again

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 15, 2015

Breakfast was lovely but easily got put off when a man started going round picking up left overs and putting them in a plastic carrier bag even the owner was helping him do this it put me right off my food

Was this review helpful? Yes 3
1 review
1 of 5 stars Reviewed October 12, 2014

Service is not too bad the rooms are scruffy and stinks like would never stay there if it was the last place in Blackpool couldn't eat breakfast had to just get out of there we stayed there for a birthday with friends the location is great but all of them are try somewhere different not here

Was this review helpful? Yes
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

We do not understand the complaint. No complaint was received during their stay and the comments made are non specific. Please let us know what we can do to improve and we will do our best to comply. More 

Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 5, 2014

Good points ; nice hosts. Nice breakfast. Some parking outside. Nice bar area---- bad points ; rooms need a good clean. Slug/ snail trails all over the carpet under our breakfast table.................

Was this review helpful? Yes 1
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

We are sorry that there was a slug trail in the dining room. This was a one off incident, and we don't know where the slug came from. No further problems seen since. We do hope that you will return in the future. More 

Wrexham
1 review
5 of 5 stars Reviewed July 28, 2014

6 girls went for a 30th and the manager the man is so friendly! Great prices on the bar downstairs! The breakfast was also great to! Thanks to a wonderful stay from the girls who loved your dogs! See you soon for another stay! Xxx

Was this review helpful? Yes
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

We are please you enjoyed your stay and look forward to seeing you again in the near future. More 

Lowestoft, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 11, 2013

we stayed for 3 nights, the owner, Mike and his wife were lovely, very helpful too. the room was not huge but when we booked it said it was a small double, and it was perfectly adequate for our needs, so close to all the major attractions. Breakfast was great, all public areas nice and comfy. our bed was so... More 

Was this review helpful? Yes
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

We are please you enjoyed your stay with us and look forward to seeing you again in the near future. More 

Solihull, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed October 27, 2013

We arrived at the front door to be greeted by the owner and to tell us we had booked it wrongly and if there was indeed 2 of us in each double room (instead of 1) the price is £50 per night instead of £35!. (My mistake). We then asked to cancel he said he would charge us anyway as... More 

Was this review helpful? Yes 7
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

We are sorry that these guests were unhappy with their rooms, however NO complaints were made during their stay, and the first we know about complaints made are when we saw the Trip Advisor review. The guests were unhappy when they arrived about the price, however it did clearly state on the booking form the price for a double room.... More 

Shevington, England, United Kingdom
1 review
2 of 5 stars Reviewed September 16, 2013

Helpful owner/Manager. Breakfast was good, plenty of choice, hot and well cooked. The UHT milk in the room fell into my cup of tea in one great lump, no idea how long it had been there. Great location. Hotel itself - Grim. Delapidated and run down, definitely in need of modernisation and a good clean. Very small room and not... More 

Was this review helpful? Yes
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

Thank you for your review. The UHT milk you refer to was well in date, but during the recent hot weather, some has been going off long before the use by date. We have now changed the product we use and the new 'milk sachets' we use do not seem to have this problem. We are in the process of... More 

Deganwy, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 9, 2013

We arrived at the hotel to find the front entrance door locked. After pressing the door bell for 2 or 3 minutes the manager unlocked the door and we confirmed our booking with him and asked to directions to the nearest secure car park as the hotels car parking spaces were full. As we walked back to the hotel after... More 

Was this review helpful? Yes 1
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

We are sorry that these guests were not entirely happy with there stay, however yet again no complaint was made at the time of their stay, except to stay that one of the hinges on the wardrobe door had come off. This was only reported upon handing the key back at the end of their stay. We are in the... More 

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