staff friendly & helpfull fresh towels and bathroom cleaned daily, plus daily top up of tea and coffee making facilities. must admit found this visit better than last, hotel is working hard updating and replacing where nessesary, eg, matresses,new kettles. where it falls down is the food very low standerd to when i first started going. as i am disabled... More

our twin room was very grubby and dated,badly in need of aclean,the beds where vile and had badly fitted grubby dirty quilt covers which were afoot shorter than the quilt,they had no protectors on the pillows.the carpets where badly stained the windows were whistling because of the wind and it was cold.this was my upgraded premium room,the breakfast was horrid... More

What a shame ! Beautiful building, with stunning features, yet shabby, dated and in urgent need of a facelift, Luckily we only paid £40 for the night on LateRooms, but full price was £100+ or so it stated. Our room was a basement room, advantage..very quiet, but a pokey, dated room with grimy windows that where broke, a tv from... More

well what a lovely building, outside great parking lovely view from the car park, great location, good start, staff at reception need a little training, slightly amused, but hey were here, beautiful building, as you remove yourself from reception,and stroll to your room, you wonder what your doing in a place like this, open the door to your room and... More

I went to this hotel for one night with my husband and two kids on a bank holiday weekend. THe location is amazing. Literally a minute from North Pier, couldnt ask for more. The room was excellent, big and clean. Well now for the bad bit, the food was awful. We went down to the restaurant for our evening meal... More

On arrival the staff were somewhat stand offish, room was on the small side on the road side of the hotel which made it very noisy with traffic and bars and clubs open until the early hours. When we enquired about a sea view room which we had requested on booking we were told that it would be ten pounds... More

Upgraded room was lovely with sea view and spa bath though at £20 per night extra thought it a tad expensive. The food was mediocre and not much choice. My main complaint was the receptionist. She was very abrupt and miserable. On the up side our waitress in the Worrell restaurant was very pleasant. More

Terrible room. Dirty plates left in corridor. Flea in my breakfast! More

the room was small but very clean and had a lovely view of the sea.The Hotel was a little tired in places but staff friendly and helpful,Lovely breakfast.Would go back again . More