Went there Friday afternoon for a 2 night stay. Cost £160.00 for a double room, which I payed for upon arrival, and was promptly charged an additional £2.00 for using my credit card! Went to the room dropped our bags and one look at the pillow slips immediately demanded a more detailed examination of the bed. The bedsheets were clean,... More

long wait on arrival for key but when i entered my room, with trepidation, after some comments i have read, i was in for an extremely pleasant surprise. The room must have been refurbished as everything was new. Bed very comfortable. room large. bathroom large with very powerful shower... no probs with hot water. Food (self service) was more than... More

my wife and i staid at the metropole from the 23 to 27 january2012.. we travelled there by national holidays, on arrival after getting of the coach we found it a long way to take the luggage from the coach park at the rear of the hotel round to the front, were they were then taken to your room by... More

We have stayed at this hotel before. On arrival this time we were given our room keys which were on the lower ground floor and one hadnt been cleaned. We went back to reception where we were given new rooms which were very good. The spa bathrooms were spacious and clean and the rooms were also well presented. The food... More

I must admit I was a little bit nervous about booking a room in such a large hotel with a lower star rating, especially as I was in Blackpool on business but I was very pleasantly surprised. Although the decor is a little dated, the hotel is very clean and tidy and the staff on reception were very welcoming (even... More

we have just returned from a long weekend at this hotel. In the metropole we had a memorable time. The staff were courteous rooms spotless and lovely and warm food fantastic with plenty of choice. we have already rebooked for another trip earning us 15% of our next stay. Thank you for a very enjoyable stay and congratulations to both... More

Lovely Hotel! Food was wonderful. Staff were excellent. Great value for money. Can't wait to go back. More

Just a very BIG WARNING!!!! of The Grand Metrohole Blackpool. We got a cheap room on a sunday night in September 2011. The parking was a nightmare but did eventually find a space next to blue barriers in front of some scaffolding onto the hotel. We had a great time in Blackpool in itself and the room was ok as... More

Went to this hotel as part of a two night break in a very blustery and wet September 2011 with husband and elderly mother on a coach trip can't fault the stay, the rooms we had, the food very good, the entertainment was great. I have two niggles one is just that herding of people as we arrived and not... More