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Grand Metropole Hotel

Princess Parade, Blackpool FY1 1RQ, England
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Grand Metropole Hotel
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Ranked #70 of 74 Hotels in Blackpool
A recent review
5 of 5 stars reviewed yesterday
kaz1009 Doncaster, United Kingdom
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2,391 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (900)
Date | Rating
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  • French first
  • German first
  • Spanish first
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English first
  • All months
    (2391)
  • Mar-May only
    (587)
  • Jun-Aug only
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Doncaster, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

very nice hotel, clean and comfortable it was very hot when we were there and the room wasn't that cool but it was cooler than outside which was a bonus. hotel staff pleasant, friendly and helpful. we didn't eat in the hotel but the aromas coming from the restaurant were very tempting. there was entertainment on every night we went... More 

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Newcastle upon Tyne, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

we book a family room as in previous years the twin room we were given on arrival had dirty sheets and was small. We were given a room in the basement which lead onto the domestic rooms. However once you got passed the 'cleaners rooms and the smell of cooking the room was really nice. Spacious and clean. The hotel... More 

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Sheffield, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We where a party of 6 so booked 3 rooms. On arrival we were given our room key and sent on our way to find our room on the 3rd floor only to find we had been given a smoking room when we had booked non smoking so off we went back down to reception to ask for another room... More 

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Sheffield
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We were travelling to Blackpool to stay one night as had arranged to go out with friends. As we had two vehicles with us one of the main reasons we booked the hotel was as it said it had a car park with no restrictions. This was not the full case, the hotel did have a car park but it... More 

Was this review helpful? Yes 2
Southport, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

booked 2 nights staff on reception very friendly and polite booked in straight away no hassle , room was ok apart from gaps in windows also clean but otherwise cant find fault for amount we paid , breakfast and dinner were fine and the staff in dining room all very helpfull . location of hotel was great will stay again

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Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

loved everything about our stay, if your looking for 5star for 2star prices then this hotel is not for you. We found the staff very friendly and very willing to make our stay as pleasant as possible, it is a little bit dated but very clean and comfortable,and the Entertainment at night was very enjoyable we had intended looking for... More 

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Bradford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

My husband, myself, my daughter and her partner stayed here on Saturday 27 June for 1 night. The rooms (ground floor 8 & 9) were very small we had to navigate the wardrobe to get to the bathroom! if only that was the problem. We were awoken at 5am by a group of people arguing in the corridor screaming profanities... More 

Was this review helpful? Yes 1
liverpool
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked a 1 night stay as seeing a show.hotel is in need of a serious update.the room I stayed in,seemed ok at first glance,but couldn't see sea view because of dirty windows.the bathroom is dark even with light on,has holes around toilet,stained ceiling,scuffed bath panel.main room has areas in need of a coat of paint,i.e.room door and pipes on view... More 

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Gateshead, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived at hotel staff at reception did not say hi or anything just asked for payment then gave keys to rooms. On entering the rooms one had no towels in and the other had no toilet roll. Very dated furniture wallpaper was peeling off walls one of the doors looked like it had been forced open and repaired. Remote did... More 

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joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, As you know when it was alleged that your bag had gone missing a number of staff searched the entire Hotel looking for it. It is also untrue to say there is CCTV only in Ballroom and reception. Other areas of the hotel are covered also. A Duty manager also spent several hours looking at CCTV footage to... More 

Thornaby on Tees, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

we travelled via national holidays,myself ,my wife and daughter,on arrival we were instructed to leave our luggage in ballroom and that it would be taken to our room,when we returned our luggage had been lost/stolen the staff were unhelpful and could only assist if they had time among there other dutys, no luggage for the full holiday and no compensation.rooms... More 

Was this review helpful? Yes 1
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

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