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All 74 Blackpool hotels

Grand Metropole Hotel

2.0 of 5 Hotel   |   Princess Parade, Blackpool FY1 1RQ, England
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Grand Metropole Hotel
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Ranked #67 of 74 Hotels in Blackpool
A recent review
4 of 5 stars reviewed 4 days ago
jilly166 Middlesbrough, United Kingdom
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2,180 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Salford
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed today NEW

After travelling across America twice and staying in budget motels and hotels for $20 a night how can a hotel change like brittainia offer up this dump to customers the norbreck castle was bad this place is worse. No customer service to speak of room smelt like an ashtray did I mention the customer service there isn't any might as... More 

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Middlesbrough, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

stayed with my husband on 5 day stay with national read reviews and came with open mind ok hotel dated but staff food bedroom comfort and good position of hotel plus good entertainment it was really good value would stay here again

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joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was pleased to read that you... More 

Manchester, United Kingdom
Contributor
20 reviews 20 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Metropole is a great looking hotel and perfectly located for exploring Blackpool. It does seem to be catered towards the elderly and seems to be deteriorating. Our room was pretty terrible with the wallpaper peeling off the ceiling and cobwebs all over the place. The carpet wasn't pleasant to stand on. Bizarrely the bathroom was lovely and had clearly... More 

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joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

Bolton, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed here on the 23rd of January. And Share many of the views of the review posted by ndnhrdy. (Bemusing place to Stay) The food was shocking especially in the evening Overcooked Dried Up and inedible it was for this reason we decided to have Salad. Until we saw what was on offer which was pretty much nothing. We asked... More 

Was this review helpful? Yes 1
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

England
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I like to read between the lines and judge for myself. We booked our stay on the 8th of Jan, for the 23rd of Jan two nights, standard double, no smoking on DBB. Managed to park the car fine, 1st place was disabled so we moved, unlike a mini bus and another car. Initial thoughts are it was once a... More 

Was this review helpful? Yes
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

hyde
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed sat 24th Jan in room 356. Nice spacious room, quiet, clean and warm. Quite a trek from the lift and signage is poor so took a while to get there. Didnt take meals in the hotel but had a drink in the bar, barman was more interested in what time his shift ended, on his defence it was quiet.... More 

Was this review helpful? Yes
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was pleased to read that you... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Having just returned from a five day break at your hotel I would just like to commend you on your hotel everything was wonderful and I will be returning on my next visit to Blackpool . Anne Bowtell former Hotel Manager.

Was this review helpful? Yes
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was pleased to read that you... More 

Lichfield, England, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Recently had a last minute break, we took a break at this hotel,it was very affordable and easy to find,email updates were precise on directions and our requests made were accommodated. The hotel is using an older building which is full of features if people take time to notice. The staff were more than supportive, a good sized room with... More 

Was this review helpful? Yes
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was pleased to read that you... More 

Sunderland, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

In the hotel my room that i was in had an excellent view, it was very spacious,clean, and warm. I was was there in January for 5 days and all of the staff were brilliant and helpful. The meals were out of this world! I had a fantastic stay. The receptionists were very helpful and the entertainment was fantastic every... More 

Was this review helpful? Yes
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was pleased to read that you... More 

Lanzarote, Spain
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed 1 week ago

i have to admit alarm bells rang when searching tripadvisor and seeing the managers responses were confined to 3 set templates according to reviews,good bad and ugly..surely he could write something new for every differing review either good or bad? the hotel looks imposing and you get a real sense of former glories that,for me,overrides the tired decor.meals were poor... More 

Was this review helpful? Yes 1
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

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Additional Information about Grand Metropole Hotel

Address: Princess Parade, Blackpool FY1 1RQ, England
Location: United Kingdom > England > Lancashire > Blackpool
Price Range (Based on Average Rates): $
Hotel Class:2 star — Grand Metropole Hotel 2*
Number of rooms: 209
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Also Known As:
Grand Metropole Blackpool
Hotel Grand Metropole

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