We stayed at this hotel in March, during a cold spell on our first visit to Blackpool. I wished I'd spent more and stayed somewhere nicer! Staff a reception were mostly rude or unhelpful , but that appeared to be due to a shortage of staff and no management about to deal with complaints. The building interior is grubby and... More

I am writing this review after giving the management at the Grand Metropole Hotel, Blackpool several chances to redeem themselves after this experience, but as you did not, I am now leaving this review to warn others of what to expect from this hotel. I would like to let everyone know of the terrible experience we had staying at the... More

We stayed in the Metropole a few years ago in 2010 and found it to be excellent with a bright, clean and tidy room and an excellent breakfast thrown in. On the strength of this we thought we would stay again for a two night break. But wished we hadn't. When we got here we checked in at reception and... More

we have just got back from a 4 night stay. When we got to our room the room was dirty & the shower door was hanging off! We went down to reception reported it, i was honest with her & said this was my 7th visit to the metropole & its the worst room i have stayed in there was... More

We stayed in this hotel two weeks ago and it was disgusting. Smelly, cobwebs hanging from the bedroom ceiling, bathroom tiles dirty, windows dirty, dirty cups, breakfast inedible, stains on the bedding, stains on the walls, public toilets smelled of urine. Dont see where the millions have been spent.

One of the oldest Hotels in Blackpool right on north pier...prime location yet hotel decor is lacking any style or grace. Was at hotel for 4 days...staff were lovely and entertainment is apt for people over 40.Staff can only bring so much return custom room 157 is a mini disaster. Toilet roll holder hanging off the wall. Filled in holes... More

stayed 2 nights bed and breakfast,room was large ,twin bed and single bed,just as requested,very clean and tidy.£3.00 a day to park your car ,brilliant,it was also the weekend for the young farmers annual outing,there may have been some who said they were noisy and disruptive,i disagree,young people having a good time ,breakfast was good and enjoyed the whole stay... More

Stayed one night , in a single room, £30.00 inc breakfast The building still shows glimpses of it's former grandeur A bit like Blackpool it's self The room was adaquate The bed was uncomfortable And the bedding was basic Only one hard pillow. However the breakfast was buffet style and very good. A cheap room in an ideal location. Bar... More

This wonderful old worldly Hotel is in a fabulous location with lots of atmosphere, it exudes a quite laid back feeling nevertheless full of character, which I like. The twin room was fantastic value for the money and so clean. Parking my car for £3.00 was superb value. Yes some of the staff were lovely, others rather grumpy, but overall... More