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Grand Metropole Hotel

Princess Parade, Blackpool FY1 1RQ, England
Hotel amenities
Grand Metropole Hotel
Best prices for: 1 room 1 guest
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Ranked #66 of 72 Hotels in Blackpool
A recent review
3 of 5 stars reviewed yesterday
Susy0151
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2,256 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Visited on 27 th March 2015 Hotel cheap so very basic but clean , asked for an iron at 2.00 had to re ask 3 times got one at 5.00 , for price of room cudnt complain it's in a prime location my only complaint is they need to have a word with the very unfriendly reception staff who really... More 

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merseyside
Top Contributor
51 reviews 51 reviews
21 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed for 3 days at the beginning of March,the hotel has a few refurbishment issues but that is far out weighed by the positives ,the staff are friendly and efficient,special mention to Michael one of the management team who sorted our power problem in our room and moved us to a great sea view room all done in less than... More 

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Sheffield
Contributor
11 reviews 11 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Having just returned from spending 3 day's at this hotel i have mixed feelings for the place We arrived early on Sunday morning, asked at reception if would be able to check in, but as expected was told no, not until 12 noon We then returned at said time and was then told we wasn't able to check in till... More 

Was this review helpful? Yes 2
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

Colchester, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

We had a very enjoyable weekend at the Metropole nice friendly staff and polite manager Grand hotel right on the sea front and in Center of Town would fully Reccomen stay here and would return for nother visit

Was this review helpful? Yes 1
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was pleased to read that you... More 

Manchester
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just spent two nights at the Metropole, Saturday and Sunday. Overall I thought the hotel was better than some of the recent reviews. The breakfast was good but we ate out the rest of the time. The public areas were in reasonable condition and the location is perfect. We were fortunate to have good weather considering the time of year... More 

Was this review helpful? Yes 1
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Your comments about our Food quality is wholly... More 

Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Excellent check in service. Staff extremely helpful and polite. Very happy with my room, lovely and clean, excellent sea view. Manager very helpful, I was treated like royalty. Well done to to all staff. Very happy and have booked for a week in September. Cant wait to return.

Was this review helpful? Yes 2
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was pleased to read that you... More 

Bradford, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

My wife and I went for a Billy Fury Tribute weekend Friday to Sunday. We met up with another couple as arranged. Everything was well organised from reception onwards. Good large room near lift, sea view ,large whirl bath/shower, many drawer units , decent sized wardrobe and all other facilities. The hotel staff and event organisers were pleasant and helpful.... More 

Was this review helpful? Yes 1
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was pleased to read that you... More 

2 reviews
4 of 5 stars Reviewed 1 week ago NEW

in its hey day this would have been great I guess like Blackpool ! needs a lot of tlc. very pleasant and efficient reception. Comfortable bed I asked for extra duvet which they provided shower worked well lots of hot water as I said needs tlc and rooms could to with re painting. Good breakfast and friendly attentive staff. Exceptional... More 

Was this review helpful? Yes 1
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was pleased to read that you... More 

Salford, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

recently returned from another visit to the metropole 6 th march to the 9 march had a lovely room 168 with sea view food very good well cooked and hot restaurant staff and cook very attentive and afficient reception staff very helpful and polite as were the cleaners café staff were very good and food excellent at very comettive prices... More 

Was this review helpful? Yes 1
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was pleased to read that you... More 

Sunderland, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 1 week ago

After spending 3 days in Liverpool we decided to drive to Blackpool at the last minute and ended up booking in to the "GRAND" metropol. We have to say that it is an awful place, the room we were in, G006 was as small as they come, we couldn't put our case on the floor anywhere in the room as... More 

Was this review helpful? Yes
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

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