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Grand Metropole Hotel

Princess Parade, Blackpool FY1 1RQ, England
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2,751 Reviews from our TripAdvisor Community

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Shropshire, United Kingdom
2 reviews
1 of 5 stars Reviewed yesterday NEW

As you do not have a direct email address for contact this is the only way you can be contacted To whom it may concern, This weekend my wife and I unfortunately booked to stay at one of your hotels the Grand Metropole in Blackpool, Booking ref = 208710423. Having worked in hotels for 35 years I feel the need... More 

Helpful?
Thank ken p
Liverpool, England, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Me and my boyfriend booked this hotel through booking.com. had a fab weekend staff were very helpful and friendly. Room double standard not a bad size and clean bed really comfy. Needed an iron and board went to reception within minutes it was delivered to our room great service. Overall had a great weekend and would return to this hotel... More 

Helpful?
Thank Jackief1969
manchester
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Came here on a national holiday tour was a bit worried after looking at reviews . But was pleasantly surprised .first all staff very attentive. And lovely .room clean bright and a lovely sea view . Food good home cooking and plentifully . We were more than pleased with everything in the hotel plus it was very warm and cosy... More 

Helpful?
Thank scarlet31
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, I was pleased to read that overall you had a good experience when visiting the Hotel recently. I was pleased to read that you appreciated the attention from pat, mark and Lisa. Your comments have been passed on and are very much appreciated. We look forward to welcoming you back at some time in the future. Regards, Francis,... More 

Level Contributor
22 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

This hotel is in a great location, very close to the centre of Blackpool, basically over the road to the nearest bar, and the beach is just on the other side of the car park! Outdated reception and seating area in the foyer, however the rooms are a little higher standard.

Helpful?
Thank Rachel S
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, I was pleased to read that overall you had a good experience when visiting the Hotel recently. I was pleased to read that you found our location to be convenient. We look forward to welcoming you back at some time in the future. Regards, Francis, General Manager. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

Bedroom very small and badly furnished, very old fashioned. Bathroom freezing, no heat at all,shower OK. Had to ask for more coffee and milk, and towels etc. Arrived 12ish couldn't get into room till 3. The whole Hotel was freezing, and people sat at breakfast and evening meal with overcoats and hats on to eat their food. The meals and... More 

Helpful?
1 Thank Andy S

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Alnwick, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My partner and I and our two friends booked a 4 day three night stay in this hotel via National holidays. for £99 per person, bargain price so expectations were cautious. On arrival we dropped our luggage off but had to wait nearly 2 hours (3p.m) before we could gain access to the room. The room, at best was adequate.Bed... More 

Helpful?
Thank ronbee63
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, I was pleased to read that overall you had a good experience when visiting the Hotel recently. I was pleased to read that you appreciated the evening Shows. We look forward to welcoming you back at some time in the future. Regards, Francis, General Manager. More 

Halifax, United Kingdom
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a trip through national holidays for £99 for 5 days so honestly wasn't expecting much. When we got there we got a smoking room (as requested) with a sea view! Was very happy about this and when i got into the room i found we had a Jacuzzi bath which was fantastic. I asked the reception for more pillows... More 

Helpful?
2 Thank KNJ2013
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, I was pleased to read that overall you had a good experience when visiting the Hotel recently. I was pleased to read that you appreciated all aspects of your stay and found it value for money. We look forward to welcoming you back at some time in the future. Regards, Francis, General Manager. More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a night! Jesus when you walk through the door your stepping back in time a good 20/30 years! This hotel has had absolutely no work run down falling to bits! Place is freezing don't know what's up with the heating? People sitting having a drink spilling it everywhere as they were shivering that much! Now the room!... More 

Helpful?
3 Thank billyni
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

Nottinghamshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Thought the outside look of the hotel was nice but the inside was a massive let down. Our room was downstairs for my nan who can't climb stairs but it was so far towards the back of the hotel my nana might as well of climbed the stairs, she was out of breath straight away. When we got into the... More 

Helpful?
3 Thank Emily W
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

Stonehouse, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

OMG it is dire with no standards at all. Dining room grubby. Breakfast inedible. Dangerous carpets reeved up and stained. Bedroom was meant to be executive but was just adequate. Towels in bathroom like using sandpaper. Oldest TV I've seen for years!! Staff in reception were obviously unhappy in their work. Best part was parking at £6 for two days.... More 

Helpful?
3 Thank Tracey1809
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

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