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Grand Metropole Hotel

Princess Parade, Blackpool FY1 1RQ, England
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Grand Metropole Hotel
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Ranked #70 of 74 Hotels in Blackpool
A recent review
4 of 5 stars reviewed 4 days ago
seaboy1 Marske-by-the-Sea, United Kingdom
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2,436 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (919)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
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    (2436)
  • Mar-May only
    (587)
  • Jun-Aug only
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Marske-by-the-Sea, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed 1 night 26th july easy check in,if comming by car 3 pound a day parking charge.Free wifi in public areas good signal.Room clean and warm and good view of the sea from windows.Had meals in the promenade Restaurant Sunday roast cooked very nice and breakfast was great value.Staff work hard but take time to talk and are polite.Entertainment in... More 

Was this review helpful? Yes
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was so pleased to read that... More 

London, United Kingdom
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Its a complete timewarp hotel but not by any means in a quirky amusing way, an hour to check in due to one lady behind the desk, eventually got to the room through the most dated worn out corridors and hallways, alas the room itself was dated worn out and worst of all stale airless and just dirty, the usual... More 

Was this review helpful? Yes 2
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Basic hotel with basic facilities. In need of refurbishment. The decoration was shabby, and my room had damp patches on ceiling. No wifi in rooms. Positive is it is in an excellent central location. Alao reasonable price and staff very pleasant

Was this review helpful? Yes
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. http://www.tripadvisor.co.uk/ShowUserReviews-g186332-d489138-r290653801-Grand_Metropole_Hotel-Blackpool_Lancashire_England.html# More 

Level Contributor
3 reviews
1 of 5 stars Reviewed 6 days ago NEW

We paid over £120 for 2 nights as well as £3 per night for parking in the car park that belong to the hotel. This is stated on the website however the fact you have a 50p charge if you use a debit card to pay for anything within the hotel is not on the website. We were put in... More 

Was this review helpful? Yes
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I had high expectations of this place. But it's old and dirty inside and the staff aren't the most pleasant. Breakfast is a nightmare being sat and dirty table. And they even charge for parking in their own hotel. Won't be back that's for sure.

Was this review helpful? Yes 2
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. http://www.tripadvisor.co.uk/ShowUserReviews-g186332-d489138-r290653801-Grand_Metropole_Hotel-Blackpool_Lancashire_England.html# More 

Huddersfield, United Kingdom
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Just got back from blackpool after staying at the grand metropole hotel, it is in great location with good parking facilities was in a standard room with no sea view not a great room however had an issue with the room and was moved to a fantastic room great sea view and a great jacuzzi bath. Hotel is trying to... More 

Was this review helpful? Yes
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was so pleased you found the... More 

blackburn
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel has had its better days, saying that I have stopped in worse place in Blackpool... Location is good, breakfast not bad, rooms and the rest of the hotel do need a major renovation but for a budget stay its ok...

Was this review helpful? Yes 1
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters. Sometimes one has to experience the Hotel for them selves rather than rely on dubious inaccurate reports. I was so pleased that the location... More 

Warrington, United Kingdom
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I have stayed here previously so knew what to expect Superb looking hotel part of the Blackpool landscape however like all of Brittania's hotels they need considerable investment to bring them up to standard that a modern traveller expects, however the price would likely be double if that was the case The whole interior is tired including the rooms, breakfast... More 

Was this review helpful? Yes
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

Greenock, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago

What a disappointment. Booked five days for Mum,s 85th birthday. Food just awful. Had to go out for breakfast and dinner. Five rooms later, we got a clean safe room. Staff unhelpful. Dining room not really clean. Can't describe food. Fish raw in the middle. Plastic meat in buffet. Breakfast inedible. Can't wait to go home.

Was this review helpful? Yes 2
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

Cumbria, United Kingdom
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed here July 2015, never again. It was always a childhood dream to stay here, and oh my word, what a complete let down, the staff were not helpful at all, and as for the female chef, well words fail me, they didn't fail her though, using the F word, in the "restaurant" loud enough for most to hear.... More 

Was this review helpful? Yes 3
joepiper, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

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