We slept in room 121 (supposedly most suitable for wheelchairs). Could not fit in lift without doing many manouvers and bathroom was a little on small side so had to use downstairs disabled toilet. That aside everything else was good. Staff very helpful and obliging, food excellent, parking could be better. would recommend as value for money more

The hotel staff were friendly and helpful, the room was well layed out and the view was lovely. Parking wasn't great as just outside the hotel and very narrow - but atleast it was free and not miles away. We only ate breakfast - self service but plenty of choice and more if needed. We have stayed in a couple... more

Good: Very friendly and helpful staff. Clean, shower fine, quiet enough, free internet. Medium: room size. Parking can be a problem - but free. Bad: our double bed (queen size) had an old and battered mattress which springs were retaliating at one through the night. .... When reported to reception, there was no expression of surprise, and gradual replacement of... more

This hotel was very clean and efficiently run the staff were very friendy the food was presented very nicely ! when we went to a show at the north pier the staff allowed us to have our meal 30 mins earlier which was great !! the only minor downside to this hotel was that the dining room was smallish which... more

room and batroom dirty. hair in shower drain, dust and hair behind doors.tiolet unclean.room needed good dust and vacum. room service dishes returned by myself following day at 6pm. staff in dining room with elbows on reception area blocking guest access. towel rail above tiolet out of reach to any one under 7 feet tall. glad i did not pay... more

returned last week from carousel. what a lovely hotel, food was great, buffet style breakfast all you can eat in the morning! recommend the evening meal, gourmet three course every evening! and it was superb! worth every penny. staff were friendly, a special mention to the night porters, especially Phil, who were very accomodating. Location was fairly quiet, which suited... more

brilliant hotel, fantastic service, polite friendly staff, and the gourmet food was just fantastic, and the service in the dinning room was faultless all thanks to Gemma who seemed to be in complete control, and even though we had a late deal we would be more than happy to return and pay full price it was a WONDERFUL EXPERIENCE (well... more

throughly enjojed our stay. with my wife being disabled the staff were brill more

Wonderful hotel, excellent stay, wicked breakfast :p, staffs including nights to days... very helpful n soft, they'll let you squeeze your car in there car park if they have space, very recommmended. more