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All 73 Blackpool hotels

The Imperial Hotel

4.0 of 5 Hotel   |   North Promenade, Blackpool FY1 2HB, England
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Ranked #45 of 73 Hotels in Blackpool
A recent review
3 of 5 stars reviewed 3 days ago
Greg_OC1985 Durham, United Kingdom
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1,644 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Durham, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had a weekend break to Blackpool last weekend which was great fun. We stayed in the Imperial Hotel as it was classified as a 4 star hotel. The place was not bad, this is not a review in which I'm going to trash the place! The venue was a 3-star at best. The rooms were clean, the staff were... More

Was this review helpful? Yes 1
Alison G, General Manager at The Imperial Hotel, responded to this review

Dear Guest Thank you for taking the time to leave your comments. Please accept my apologies that you found some aspects of your stay disappointing. I have to agree that some of our bathrooms can be a little on the "snug" side, but all of our rooms are of differing shape and size which is a characteristic a lot of... More

Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed here 2 nights and booked a standard double room, on arrival decided to upgrade to a family room as the bathroom was tiny and view was non existent. The family room was nice, very spacious, however on moving the bed to pick up my wallet found old sweets, wrappers, a sock and a childs slipper under the bed,... More

Was this review helpful? Yes 2
Alison G, General Manager at The Imperial Hotel, responded to this review

Dear Guest Thank you for taking the time to leave your review. Please accept my sincere apologies that you found some aspects of our stay disappointing. I have taken the liberty of replying to you direct. With kind regards Alison More

North Ayrshire
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is the second time my husband and I returned to the Imperial Hotel in 2014. It is a lovely hotel is a good location. It is outwith the busyness of Blackpool, and its main attractions, but within walking distance or a short tram ride. The rooms are very clean, nicely decorated and of a good size with all necessities... More

Was this review helpful? Yes 1
Alison G, General Manager at The Imperial Hotel, responded to this review

Dear Guest I was delighted that once again we were able to make your stay a memorable one for you, and I am pleased that the team looked after you well. I am proud to be surrounded by them and I believe they genuinely care about our guest's comfort and enjoyment. I hope to have the pleasure of welcoming you... More

Blackpool
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Visited the Imperial for my first time stay in Blackpool. From booking to check out i can not fault it. Really appriciated the treat left in our room from the staff. Paul the booking agent was so helpful in finding us the best deal, check in was straight forward with really polite, friendly and efficiant staff. The room was fabulous... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Alison G, General Manager at The Imperial Hotel, responded to this review

Dear Guest It is always a pleasure to receive such a glowing report. I am delighted that we were able to make your first trip to Blackpool a memorable one, and I hope that you were able to sample some of the many attractions our town has to offer. I look forward to welcoming you back. With kind regards Alison More

Swansea, United Kingdom
Top Contributor
104 reviews 104 reviews
7 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A very large think its 5 star hotel overlooking the seafront. The tram stops outside, very convenient location, you can walk to all the main attractions easily. The pool and facilities are great, they provide nice fluffy towels for the pool. I would book all beauty and therapies before your trip as the therapist were off on leave when we... More

Was this review helpful? Yes 1
Alison G, General Manager at The Imperial Hotel, responded to this review

Dear Guest I was delighted to read that you enjoyed your time with us, and that my team looked after you well. I am a proud Hotel Manager and consider myself very fortunate to be surrounded by a team who, I believe, genuinely care about our guest's comfort and enjoyment. I look forward to welcoming you back when you are... More

Coventry, United Kingdom
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had a lovely couple of days break at the imperial , all staff from checking in to leaving were really helpful and friendly. Twin room with sea view was excellent and very well serviced by housekeeping. Special thank you to Alison,hope to return soon. Thank you Patricia & Marie .

Was this review helpful? Yes 1
Cambridge, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed there in August with a Saga group on a dancing holiday. I have stayed in worse,and was comparatively happy with my comfortable room and clean bathroom, with a view only of a rear well, but everyone in the group had a gripe. Most of our rooms looked out onto a rear well with vents from the kitchens. Pigeons... More

Was this review helpful? Yes 2
Alison G, General Manager at The Imperial Hotel, responded to this review

Dear Guest Thank you for taking the time to leave your comments. I was pleased that overall you had an enjoyable stay with us, and I hope to have the pleasure of welcoming you back when you are next planning to visit the area. With kind regards Alison More

Manchester, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were lucky enough to have a lovely sea view slightly impaired by the scaffolding. All the staff were very friendly and helpful. the room was clean and comfortable although the bed was a little firm for our taste. The hotel does charge for parking £3.50 per night which we didn't find out until we got there. Would of thought... More

Was this review helpful? Yes
Alison G, General Manager at The Imperial Hotel, responded to this review

Dear Guest Thank you for your lovely review. I was delighted that my team looked after you well. We look forward to welcoming you back when you are next in the area. With kind regards Alison More

Durham
Contributor
14 reviews 14 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just stayed at this hotel on fri/ sat 12th/13th sept and it was very welcoming and the staff were very helpful. We were in a premium room which was lovely. The only downside was that we booked through booking .com and they did not tell you there was renovations to the exterior until you had booked and paid,... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Alison G, General Manager at The Imperial Hotel, responded to this review

Dear Guest I was delighted to read that you enjoyed your stay with us, and that my team looked after you well. I am sorry that you were not advised about the scaffolding, all of our booking agents were informed earlier in the year, and this should have been passed on to you. I hope to have the pleasure of... More

Manchester
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights with a gentleman I was supporting in 2 premium deluxe sea view rooms, 123, and 124 on 10 th -12 th Sept.Check in warm and friendly and good rapport with staff and the gentleman I was accompanying- they included him and made him feel very welcome on this his 2 nd. visit. Rooms were as requested,... More

Was this review helpful? Yes 2
Alison G, General Manager at The Imperial Hotel, responded to this review

Dear Guest Thank you for taking the time to write your review. I was delighted that you enjoyed your time with us, and that you appreciated the grandeur of the building. I was pleased that the team looked after you, I am proud to be surrounded by them as I believe they genuinely care about our guest's comfort and enjoyment.... More

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Additional Information about The Imperial Hotel

Address: North Promenade, Blackpool FY1 2HB, England
Location: United Kingdom > England > Lancashire > Blackpool
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Imperial Hotel 4*
Number of rooms: 180
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Also Known As:
Imperial Hotel Blackpool
Barcelo Blackpool

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