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Hilton Blackpool Hotel

4.0 of 5
North Promenade Sea Front, Blackpool FY1 2JQ, England
Hotel amenities
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Hilton Blackpool Hotel
Ranked #42 of 82 hotels in Blackpool
3.5 of 5 stars 595 Reviews
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595 reviews from our community

What travelers say about this hotel
  • Sea view(23)
  • Car park(22)
  • Family room(15)
  • Very good(12)
  • Swimming pool(11)
  • Friendly and helpful(10)
  • First nights(10)
  • Reception staff(9)
  • Pleasure beach(3)
  • Leisure facilities(3)
Traveler rating
    147
    192
    132
    71
    53
Only show reviews for Family (162) | Couples (211) | Business (99)
Date Rating
Blackpool
1 review
5 of 5 stars Reviewed May 30, 2012 NEW

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Birmingham
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2012 NEW
1
person found this review helpful

This hotel provides some of the best variety of foods for both breakfast and dinner,always plenty too choose from,and ample if your feeling a bit hungry.

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See 2 more reviews by MikePBirmingham for Blackpool
Maidenhead, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 23, 2012
2
people found this review helpful

We stayed her for one night for a mixture of business and visiting relatives. The room was on the small side and a little tired, but not bad and had great views. Staff were friendly and helpful. Carvery was good and good value for money. A good base for a short trip.

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PA_HiltonBlackpool, Guest Relations Manager at Hilton Blackpool Hotel, responded to this review
May 24, 2012

We were pleased to hear you enjoyed your stay, and the staff provided a good friendly service for you. We look forward to welcoming you back on a future occasion More

Gisburn, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 21, 2012
1
person found this review helpful

We booked for a much needed treat weekend, but ended up glad to get out of the place. We specifically asked for a sea view, but got a view of extractors and pipework. The room was clean but VERY dated and worn - more like a 70's reject. The other guests (if you can call them that - lager louts... More

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See 2 more reviews by Jude270865 for Blackpool
PA_HiltonBlackpool, Guest Relations Manager at Hilton Blackpool Hotel, responded to this review
May 24, 2012

Sorry to hear you did not enjoy your stay and you were disturbed by other guests. We do expect all of our guests to be courteous and respect each other and this has clearly not happened on this occasion. We do have a full night management and security team to deal with any issues that might occur. The rooms are... More

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Wakefield
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 21, 2012
3
people found this review helpful

Negatives First:- 1) On arrival pulled up to outside of hotel, and spotted car park barrier, so moved up to it and saw that it was padlocked. Abandoned car and went in to reception, who told me you should press the button, take a ticket and the barrier will rise….what she didn’t tell me was that THE car park barrier... More

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See 3 more reviews by GlobbyWakefield for Blackpool
PA_HiltonBlackpool, Guest Relations Manager at Hilton Blackpool Hotel, responded to this review
May 25, 2012

We were pleased to see you enjoyed some of the hotel services and facilities we have to offer and you found the staff helpful and the breakfast to die for. It is our usual procedure to advise of credit facilties at check in process if you wish to charge to your room. Apologies for the poor communication regarding the correct... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 20, 2012
1
person found this review helpful

We stopped for a Saturday night in June, could not believe the poor service and disgusting room. The room we had, had two dirty and heavily stained chairs, gloss paint dripped on the table, a window so dirty you could nt see out if it, peeling wallpaper, damp wood panels in the bathroom, a centre bed console obviously no longer... More

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PA_HiltonBlackpool, Guest Relations Manager at Hilton Blackpool Hotel, responded to this review
May 25, 2012

Sorry to hear you were so disappointed with your stay. Reception is usually manned at all times unless the staff are dealing with queries at back of house however we also have a duty manger on duty at all times. I am sorry for the poor service you have received and no one assisted you. Please rest assured all of... More

Essex
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 16, 2012
3
people found this review helpful

I have recently been on business to Blackpool I stayed at the Hilton on my first visit and was very happy with the choice I made. Not only was KAI an excellent receptIonist he actually showed an interest into where I had travelled from and was very patience and informative. Lovely smile and a warm welcome after a 5 hour... More

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PA_HiltonBlackpool, Guest Relations Manager at Hilton Blackpool Hotel, responded to this review
May 25, 2012

We were pleased to see you enjoyed your stay and the staff provided a good and friendly service for you. Thank you for your feedback this is most important to us. More

Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 14, 2012
2
people found this review helpful

you don't get a second chance to make a first impression. their manager sally -- is in need of retraining and needs to look at herself in the mirror . family of 4 : 1 night BB £ 110 Hilton gave us a room that was one bed and a sofa bed for two kids then asked us for £50... More

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See 3 more reviews by beafrrespirit for Blackpool
PA_HiltonBlackpool, Guest Relations Manager at Hilton Blackpool Hotel, responded to this review
May 25, 2012

Apologies for the poor communication on our part regarding the room type, the hotel was completely full at the time of your stay and no alternative rooms were available. We were pleased to see that this was sorted out for you, and you will return in the future. Once again I am sorry you felt let down. Thank you for... More

Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 13, 2012 via mobile
3
people found this review helpful

The staff in this hotel are superb they really go the extra mile to give good customer service. The hotel is large,rooms fine with all mod cons and breakfast and dinner superb-even the fussiest of eaters will be catered for well done Hilton blackpool

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See 3 more reviews by Luckykins for Blackpool
Carlisle, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 13, 2012
3
people found this review helpful

We stayed at the Hilton Blackpool for our Honeymoon and loved it so much that we stayed an extra night. The staff are brilliant and the food is to die for!

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Additional Information about Hilton Blackpool Hotel

  • Hilton International Blackpool
  • Blackpool Hilton Hotel
  • Hilton Blackpool
  • Blackpool Hilton
Address: North Promenade Sea Front, Blackpool FY1 2JQ, England
Price Range: PLN: $

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