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Hilton Blackpool Hotel

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North Promenade Sea Front, Blackpool FY1 2JQ, England
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Hilton Blackpool Hotel
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Hilton Blackpool Hotel
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2,253 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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glasgow
1 review
1 of 5 stars Reviewed today NEW via mobile

I stayed at the Hilton Blackpool from 3 nights from 30th Jun 2015 and to say I was disappointed is an understatement. I checked in and made my way to our room 502 only to find on inspection a half eaten sandwich between the desk and TV unit, soiled bed covers and a very dated room in need of a... More 

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Glasgow
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed yesterday NEW

The good points are £5 parking, free wifi, spotless, big rooms, nice bathrooms, proper room service, flat screen tv with a good selection of channels and sound proofed rooms. The negative point is everything is tired and the hotel needs a refurbishment. That does not mean look for an other hotel but maybe accept that we don't always need glitz... More 

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Warwickshire, United Kingdom
5 of 5 stars Reviewed yesterday NEW

Have only great things to say about this place! The reception staff are very accommodating and on every occasion have managed to upgrade my room (Hilton gold card has great perks). Many times I have had complimentary bottles of wine, water and sweets waiting for me in my room as well as being given drinks vouchers for redemption at the... More 

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Stoke-on-Trent, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

I have stayed at this particular Hilton several times now and I must say I am never disappointed. The rooms are lovely, clean, comfortable and we had a sea view. There were fluffy bath robes and slippers to relax in, and there was a good choice of well cooked food. I also like the fact that it has a massive... More 

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Llanelli, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Booked for 11 days this time as both my wife and I both enjoyed so much, she is already asking me to book few days extra and we still have one week left. Everyone is very very friendly here but also professional, they will bend over backwards to help you with anything such as my wife needed needles for her... More 

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Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My wife recently broke her arm causing us to cancel a cycling holiday in Germany so as compensation we thought we would take a coastal break in a good class hotel. As we stayed in the Hilton at Blackpool 10 years ago we thought we would go back for a visit. The reception staff were pleasant and efficient and there... More 

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Nottingham, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Having stopped at other Hiltons was disappointed with room which whilst functional was somewhat both drab and uninspiring. I also object that when you have a hotel,which is because of location to attractions etc,only going to be used by hotel patrons,that Hilton feel they have to charge you for parking. Ok only £5 a day,but with lots of off street... More 

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HiltonBlackpool1, General Manager at Hilton Blackpool Hotel, responded to this review

Dear David H Thank you for your recent response on Trip Advisor following your stay at Hilton Blackpool.. It was nice to hear you found the public areas, reception and bars very attractive. We are hoping to update our bedrooms and bathrooms in the near future. The car park is charged at £5 for 24 hours and the car park... More 

Manchester, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The position on the promenade is ideal. Public transport on the doorstep. The staff can not be faulted about anything. Courteous and very helpfull. The lift problem is not fault of the Hilton. When will people ever learn that you press the button that YOU want to travel in and not the way you want the lift go. Hence slow... More 

Was this review helpful? Yes 1
HiltonBlackpool1, General Manager at Hilton Blackpool Hotel, responded to this review

Dear Jab 759 Thank you for your recent response on Trip Advisor following your stay at Hilton Blackpool. It was nice to hear you enjoyed your stay and the hotel services and facilities we have to offer, and your found the location on the Promenade ideal for you. Thank you also for your kind comments to the staff, I shall... More 

Stafford, United Kingdom
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed 2 nights in a family room. Room was ok but ,as always, expect more from Hilton. Swimming pool very tired. On the plus side, an excellent breakfast with courteous staff. As other posts have said, unsure why guests are forced to pay for parking. Should be included. Hardly prime parking location.

Was this review helpful? Yes 1
HiltonBlackpool1, General Manager at Hilton Blackpool Hotel, responded to this review

Dear STLG Newman Thank you for your recent review on Trip Advisor following your stay at Hilton Blackpool. It was nice to hear you enjoyed the breakfast and the staff were courteous. Parking is charged at £5 for 24 hours and our large car parks benefits from CCTV. The swimming pool is older however is usually most popular with our... More 

Leek, United Kingdom
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the Hilton for a seminar there was about seventy of us and I must say the service is fantastic . The food is excellent with great staff . The room was clean and very comfortable although the lifts are a bit slow . Great facilities in the hotel and right on the sea front

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HiltonBlackpool1, General Manager at Hilton Blackpool Hotel, responded to this review

Dear Martin T Thank you for sharing your recent stay on Trip Advisor. It was pleasing to hear you enjoyed the hotel services and facilities we have to offer, and the staff provided a great service for you. Thank you for your kind comments that I shall certainly pass onto them. We look forward to welcoming you back on a... More 

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