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Norbreck Castle Hotel

Queens Promenade, Blackpool FY2 9AA, England
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Norbreck Castle Hotel
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Norbreck Castle Hotel
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3,666 reviews from our community

Traveler rating
    255
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    1,517
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1,198
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Birmingham, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Not been to Blackpool for years so we booked here as it looked nice on the picture! Don't believe pictures. The place is obviously owned by pontins as all the bed linen is stamped with their name so you do n t steal it. As if! I wouldn't even use it for dishcloths Carpets in the public areas was sticky... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Norbeck around valentines day, and we was put into a room which was just a basic room which did not bother me but when the people came back to their room next door we could hear every word they was saying as there was a very thin door connecting our room to theirs, we went down... More 

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Stayed here for the weekend of March 27 2015. Rooms out dated, bathroom dirty and a TV off Noah's ark. On the Saturday evening at 11 pm we discovered water pouring in through window. With having a 4 month old baby we asked to be moved straight away. We did get moved after about half an hour next to a... More 

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1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

For what you get, the price I paid was way to much, I only paid it as it was a last minute thing, we had to wait over 10 minutes to check in, but there was several staff on, the room was run down, the bath had all black stains and holes in it, the toilet plusher and taps were... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Hotel is cheap and not so cheerful needs updating / renovating dirty/rundown rooms we stayed for 3 nights but we could not really moan YOU GET WHAT YOR PAY FOR breakfast time was long queues with a good food selection but didn't taste great cheap sausages.....won't stay there again staff didn't really seem to fussed cleaners all need sacking and... More 

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Before I start I must say I did only pay £39 for one night including breakfast. The hotel is very dated and had a musty smell. The staff were friendly enough but that's the only good point. This place needs a major overhaul. My room was not good, curtains were torn, tv was old and buzzed (not even flat screen)... More 

Was this review helpful? Yes 3
Barnsley, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

What an experience!, dirty carpets (?organic stains on bedroom carpet), peeling wallpaper, cobwebs, sewerage smell on lower floor, people sat with coats on in the conservatory 'entertainment' area because it was so cold!. Spa facilities out of action (thankgoodness!!) Windows so dirty you could hardly see out of in bedrooms. I had a view of a flat roof with a... More 

Was this review helpful? Yes 2
Ayrshire, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

Hote was very noisy all night never sleept food was discustin staff we're not helpful to busy chatting to one another place in need of total clean and update of decor defo not stay again tryed to complain but staff was not interested

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West Hartlepool, null, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is about three miles from Blackpool centre and that's why the coach companies use it as I doubt that there was anyone there who wasn't on a coach trip due to the distance from the centre. The bus and tram stop directly outside so it's easy enough to get into the centre for £2 a journey each way.... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I have to say I wasn't expecting much looking at the reviews and when we arrived there was a Crime Scene Investigation van outside and police walking through the lobby, I was not impressed. The hotel could do with a lick of paint and the decor needs an update. You get what you pay for. The only good thing is... More 

Was this review helpful? Yes 3
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