We stayed here Grand National Weekend, April 2012 along with hundreds of other visitors from Scotland via Blackpool Promotions. I wouldn't take a family to this hotel or my girlfriend, it is very poor and run down. For what we paid it was ok; it was a bed and the fact the bar was 24 hours has moved it up... More

We booked this trip as a late deal for our 1st wedding anniversary at a very competitive price £90 for 3 days with breakfast. Chambermaid staff were helpful and attentive but unfortunately I could not say the same for some of the front of house staff. Noami in reception was rude and snarled at us and other guests. One of... More

I recently stayed here with my family for a long weekend. upon arrival the staff where ok but not informative we did not get told about times for breakfast or where to come, only short directions to locate our rooms, we also requested that one of the rooms be a smoking welcome room this was ignored. The bedrooms where dirty... More

Stayed overnight at what can only be described as terrible. The whole feel of the place is unclean untidy and uninviteing. Had I not prepaid I would have been looking for an alternative hotel without doubt. Breakfast was buffet style and was inedible. The best advice I can give is to avoid this place.

Rooms are clean beds are really comfortable the hotel is clean and staff friendly the hotel could do with updating but perfect for that night away would stay again

total ripoff this hotel.... like being in a care home.......rooms a disgrace.....not clean.....meals like a canteen..... staff ok......never again......total disappointment!.

Just come back from a night at norbreck castle hotel with my husband , 8 yr old and 3 yr old. All I can say that it's the worst hotel we have ever been to! The room looked about 100 years old. Went to look at bathroom and found poo in the toilet! The bedding hadnt been changed as there... More

Need a revamp on the hotel! pay for what you get i say! quite a lot of deals on . wouldnt stay if it wan't with a deal. fire alarm went off during evening meal when i went and they re cooked all the food! most places would just re heat so i thought this was great service! The staff... More

Myself and my boyfriend stayed here for just one night while we were enjoying a weekend in Blackpool. Thank god we didn't book any more! We paid 59 quid for the room inc breakfast the next day. As a travel agent myself I thought that this would be a nice hotel and as its looks lovely we would be getting... More