rooms were basic but very clean. The food was very good and the waitresses although polish were very good and spoke good english. The drinks were 99p for most drinks as per the promotion. The entertainment was excellent. The only down side if there is one was you could hear people banging doors but that is not the faultof the... more

The Foyer looks inviting but the bedrooms were in a state of poor repair. The food was not good was not cooked right and the portions were very small. The staff were not very helpful or friendly more

Our party have recently returned from a stay at the Royal Carlton Hotel. When we arrived the hotel foyer looks inviting and modern however the bedrooms tell a different story. They are very tired and in a state of poor repair. The food and entertainment is excellent . The staff overall are good although the lady manager was very rude... more

We stayed in this hotel after booking through blackpool promotions. We were told there was a free bar on monday night but bar staff said they did not know anything about it. We had no heating in the room for two days and no hot water for one. Room was tiny and tatty and food was ok but quite small... more

Exellent location, yes did stay in a back room but what does it matter - you are out most of the time! Exellent hotel, friendly staff, definitely regular choice hotel now. more

I have stayed at this hotel for many years (even when it was the previous owner's, I go with a coach party) Since Vaughan took over the standard rose to a very high standard and it has never dropped. I always feel so welcome and relaxed when I am there. the entertainment which is put on for us is good... more

we were given the old owners room with magnificent views of the bins and alley way. all the windows had frosted glass to obscure the view. very little natural light, only two square windows to open for air, complete with views of a brick wall.it was like being in a dungeon. the children were very upset at not being able... more

Booking system did not ask for a deposit but I was phoned later to get £25 per head deposit. Not a problem but would have been better if the booking system had advised that would be the case. Arrival OK, entrance hall and public areas in good condition, reservation was in order. Bedroom was ok but a bit cramped and... more

When we stayed at the Royal Carlton - we found the service to be fantastic - the food was excellent and the service was beyond what anyone would expect. Above all - was the excellent welcome on arrival - with an efficient reservations team - who had no problem whatsoever in taking, allocating, and making us feel like we were... more