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Village Urban Resort Blackpool

4.0 of 5 East Park Drive, Blackpool FY3 8LL, England (Formerly De Vere Herons Reach)
#56 of 72 hotels in Blackpool
955 Reviews 3.5 of 5 stars
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Village Urban Resort Blackpool
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Village Urban Resort Blackpool
  • Overview
  • Reviews (955)
  • Photos (94)
  • Similar Hotels
  • Amenities
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  • Room tips (247)
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955 people have reviewed this hotel

Traveler rating
    243
    264
    254
    119
    75
See reviews for
237
313
16
96
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed yesterday NEW

We stayed for two nights with two separate rooms Total Bill for rooms only over £600. They do not allow you to check in until 3pm,the first room they put us in had a real bad smell in the bathroom like the sewer !! They changed one of our room on the second day after I had complained but we... More

Was this review helpful? Yes
Deeside, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Stayed Friday night 10 lads on a stag night and for 2 rounds of golf. Thr golf course was very good, very demanding with a lot of water hazards, the greens were excellent. The hotel _for the price paid it worked out quite expensive for what you got, the room was no better than a travel lodge room , the... More

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misstazangel
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

12 of us stayed here for my friends hen party. We had prebooked a package which included spa treatments and dinner. When we tried to check in at 2pm (our first spa treatment being booked for 3pm) the rooms were not ready. However, after approx half an hour wait the rooms were ready and we made it in time for... More

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Bolton
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for one night in late August. Reception staff were excellent and we were able to check in immediately even although we arrived earlier than the official check in time of 3pm. We booked an upper deck room and first impressions were very good. The room was comfortable and very clean however the bathroom was tiny, the smallest bathroom... More

Was this review helpful? Yes 1
jwhur, Guest Relations Manager at Village Urban Resort Blackpool, responded to this review

Hi "TravellerBolton", Thank you for your recent review of Village Urban Resort Blackpool. We would like to apologise that you were disappointed with the room you were allocated during your overnight stay. Please can you contact me direct if you would like to return to the hotel in the near future as I would be more than happy to allocate... More

Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We got too urban village resort and looked good from the outside. Once inside we attempted too check in but was told our room wasnt ready but we thought ok was half hour early so we sat and had a coffee whilst we waited then 3 pm came asked again and still room not ready so we thought wed go... More

Was this review helpful? Yes 1
jwhur, Guest Relations Manager at Village Urban Resort Blackpool, responded to this review

Hi "tabbyb78", Thank you for your recent review of Village Urban Resort Blackpool. We would like to apologise for the disappointment you and your family did experience with regards to being allocated the incorrect room. I will ensure that the Reception team are aware of your comments. If you would like to discuss your issues further then please do not... More

Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stopped at the Heron's Reach hotel for 3 nights over the August bank holiday weekend with my 12 year old nephew. Having never stopped at a Village hotel before I was unsure of what to expect. First the pro's - The hotel is in a great location, 30mins walk from the main hustle and bustle. The hotel had great... More

Was this review helpful? Yes
jwhur, Guest Relations Manager at Village Urban Resort Blackpool, responded to this review

Hi "Victoria499", Thank you for your recent review of Village Urban Resort Blackpool. We are pleased that you did enjoy your stay with us and enjoyed using the outdoor pool. I will also pass on your feedback to our Leisure Manager with regards to the opening times of the outdoor pool. We do hope that you will return and see... More

Leicestershire, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Stayed 17.8.14 with my children, and we were all pleasantly surprised by the hotel. Plenty of parking on arrival, and a friendly welcome at reception, where I was given all the information I needed re checkout, breakfast and wifi. Breakfast was absolutely fab, brilliant choice at both the continental, and the hot buffet. Loved having our hot drinks bought to... More

Was this review helpful? Yes 1
jwhur, Guest Relations Manager at Village Urban Resort Blackpool, responded to this review

Hi "LilCoco2014", Thank you for your recent review of Village Urban Resort Blackpool. We are pleased that you and your family had a great stay and it sounds like you are already planning a return trip to see us? We look forward to welcoming you all back when you do return. Kind Regards, Janine Whur More

Southampton, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed here with my young son 14-15 Aug 14. I booked a twin room. We arrived a little early hoping that we our room might be ready however by his was not possible so we sat and waited until 3pm, when we suddenly found ourselves at the end of a long queue to check in. We finally checked in... More

Was this review helpful? Yes 2
jwhur, Guest Relations Manager at Village Urban Resort Blackpool, responded to this review

Hi "Lucacsp", Thank you for your recent review of Village Urban Resort Blackpool. We are pleased that you did enjoy your overall stay and enjoyed your room with a view although we would like to apologise that your initial room was not set up as required. We are also pleased that you did enjoy utilising both of the pools. We... More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

By far the worst trip we have had to Blackpool. Food in the hotel was inedible. Service was very slow and very poor. We were next to smokers in a room (even though the hotel admitted it was not a smoking floor they could not move us as it was full!) and the room stank - as did all of... More

Was this review helpful? Yes 1
jwhur, Guest Relations Manager at Village Urban Resort Blackpool, responded to this review

Hi "ecuk55", Thank you for your recent review of Village Urban Resort Blackpool. We would like to apologise that you did have a disappointing experience. Unfortunately, we are a busy hotel and do try to cater for all. We are also a non-smoking hotel so guests should not be smoking in the rooms and this is not tolerated, this was... More

Oxfordshire
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is built solidly, clean and well appointed. After popping into The Big Blue hotel I was pleased to be staying here as the hotel near the theme park appeared less impressive and full of teenagers, The Village is ideal for families and gym seekers. I was very pleased with the great leisure facilities including and extensive gym and... More

Was this review helpful? Yes
jwhur, Guest Relations Manager at Village Urban Resort Blackpool, responded to this review

Hi "Cockyhenlow", Thank you for your recent review of Village Urban Resort Blackpool. We are pleased that you and your family did enjoy your overall stay with us but would like to apologise for your disappointing experience within our main restaurant. Your feedback will be relayed to both the Restaurant Manager and Executive Chef. We do hope that if you... More

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Hotel Summarization (Beta)

What travelers say

  • Italian restaurant(55)
  • Golf course(40)
  • Leisure facilities(22)
  • De Vere(21)
  • Very good(13)
  • Victory bar(13)
  • Swimming pool(10)
  • Very small(9)
  • Evening meals(6)
  • Stanley Park(3)

Additional Information about Village Urban Resort Blackpool

Address: East Park Drive, Blackpool FY3 8LL, England (Formerly De Vere Herons Reach)
Location: United Kingdom > England > Lancashire > Blackpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Village Urban Resort Blackpool 4*
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Also Known As:
Village Herons Reach Hotel Blackpool
Herons Reach Blackpool
Herons Reach Hotel Blackpool
Blackpool De Hotel Vere

94 photos of this hotel

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Hotel & grounds (10)
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Pool/beach area (4)
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View from room (1)
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Management photos: Courtesy of the property manager

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Amenities

Hotel Style
#6 Luxury Hotel in
Hotel Class
Official Description (provided by the hotel)
Village Urban Resort Blackpool is set in 236 acres of Fylde coast countryside, the hotel is the perfect base for a relaxing leisure break with the splendour of the Trough of Bowland and the Lake District only an hours drive. There's all the fun of the Pleasure Beach, piers and Golden Mile just minutes away offering something for everyone. Village Urban Resort Blackpool has 174 stylish bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, an Urban Spa, state-of-the-art Health and Fitness Club, 3 Squash Courts, 3 Tennis Courts, Indoor and Outdoor Swimming Pools, Championship Golf Course, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free wi-fi throughout the hotel and free parking. ... more   less 
Number of rooms
174

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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