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Village Urban Resort Blackpool

4.0 of 5 East Park Drive, Blackpool FY3 8LL, England (Formerly De Vere Herons Reach)
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Village Urban Resort Blackpool
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Village Urban Resort Blackpool
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1,021 reviews from our community

Traveler rating
    257
    288
    265
    134
    77
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258
329
17
100
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (1021)
  • Mar-May only
    (228)
  • Jun-Aug only
    (296)
  • Sep-Nov only
    (303)
  • Dec-Feb only
    (194)
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Northwich, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Myself and three friends enjoyed and overnight spa break on 23rd November 2014. Reception was efficient,the rooms were clean and warm with all we expected. We had lovely treatments with the friendly staff in the spa and then a three course evening meal in the Beppo di Buca eatery where the food,service and staff were first class. The eating experience... More

Was this review helpful? Yes 1
North West England
Contributor
15 reviews 15 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for one night 22.11.14. We found the reception staff very helpful and friendly. Breakfast was very nice and the staff at breakfast were efficient and kept the buffet topped up. We ate lunch in the "Village Pub" which we found quite pricey for food and drinks. Had a lovely stay.

Was this review helpful? Yes
Solihull, England
Contributor
18 reviews 18 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed post illuminations and although the hotel was busy I found the service quite good. Reception was quick , efficient and polite and I was soon in my room which was number 107. The hotel covers a lot of ground so if you have a lot of luggage this part of the hotel may be a bit of a... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed in quite a few hotels in blackpool and you definitely get what you pay for. The rooms were comfortable and clean and the coffee shop was fantastic. We had pub food in the bar before we went into town and the food was lovely. The hotel is right next to the hospital and 10 mins in a... More

Was this review helpful? Yes
Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

A nice hotel with dreadful staff. I now refer to this experience as the 'Before' in a story of customer service training course, as in 'before and after'. It may be worth pointing out that I am a self-employed Hospitality trainer with 20 Years’ experience of front line customer service and now travel the UK improving businesses... Where to begin... More

Was this review helpful? Yes 1
VILLBLACK, General Manager at Village Urban Resort Blackpool, responded to this review

Hi "Les B", Thank you for your recent review of Village Blackpool. I am aware that you have now been in contact with Janine Whur direct who has responded to you with regards to your stay. If you do wish to discuss your issues direct with me then please do not hesitate to get in touch at Martin.jorgensen@village-hotels.com Many Thanks,... More

Liverpool, United Kingdom
Contributor
19 reviews 19 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel Bar area great A Starbucks in reception is nice if you fancy a take away leaving BUT this is your room service option along with the pizzas and pasta dishes from the restaurant i tried. Breakfast is self service and reasonable Room was a good size and bathroom spotless The gym facilities are the best part of the... More

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VILLBLACK, General Manager at Village Urban Resort Blackpool, responded to this review

Hi "McHugh 1962", Thank you for your recent review of Village Blackpool. I am pleased that you enjoyed your two night stay with us and enjoyed the facilities we have to offer. I do hope you will return and see us again and have the opportunity to play golf? Many Thanks, Martin Jorgensen - General Manager More

Blackpool, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

In May this year, my husband and I were married at the Devere. The service was impeccable. Food was complimented by all guests. Price for event was reasonable. All staff were very attentive ensuring all guests were cared for. Hotel was a beautiful setting for our perfect day.

Was this review helpful? Yes
VILLBLACK, General Manager at Village Urban Resort Blackpool, responded to this review

Hi "Antonio C", Thank you for your recent review of Village Blackpool. Congratulations to both you and your husband on your wedding earlier this year. Thank you for your great comments and I am thrilled that you had such a great time celebrating your wedding with us. Please come and see us again soon. Many Thanks, Martin Jorgensen - General... More

Whitehaven, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I've stayed at this hotel many of times so decided to use it for a pamper weekend for my sisters 30th birthday for 9 people. Joanna Archer one of the sales co-ordinators organised everything for me. From the initial enquiry to finalising details she was very helpful and efficient throughout. We decided on a package which included x2 30 minute... More

Was this review helpful? Yes
VILLBLACK, General Manager at Village Urban Resort Blackpool, responded to this review

Hi "Helen M", Thank you for your recent review of Village Blackpool. Its great to hear that you and your friends thoroughly enjoyed your escape to Blackpool and had some pampering during your stay. I will pass on your lovely comments to the team and especially Jo who oversaw your booking. Please come and see us again soon as we... More

Leeds, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is about a 10 min drive away from the town centre and public transport not so close so reliant on the car for trips in and around Blackpool . On arrival the hotel is an impressive building with plenty of free parking on site. The reception staff provided a warm, friendly,relaxed but extremely efficient service. The room was... More

Was this review helpful? Yes 1
VILLBLACK, General Manager at Village Urban Resort Blackpool, responded to this review

Hi "Anoop K", Thank you for your recent review of Village Blackpool. We are pleased that you enjoyed your recent stay with us and had the opportunity to utilise the facilties. I do hope that you will stay with us again soon. Many Thanks, Martin Jorgensen - General Manager More

Manchester, United Kingdom
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice break, quite a way from the centre of Blackpool. Swimming pool great for kids, great golf course, we upgraded to upper deck and had gorgeous room overlooking 18th. Free wifi always a bonus :) Breakfast was very nice. Would definitely return, hubby would bring his clubs.

Was this review helpful? Yes 1
VILLBLACK, General Manager at Village Urban Resort Blackpool, responded to this review

Hi "Livelovelifelaugh", Thank you for your recent review of Village Blackpool. I am pleased that both you and your husband had a great stay with us and enjoyed your room with a view of our golf course. Please do return and see us again soon as we will look forward to welcoming you both back. Many Thanks, Martin Jorgensen -... More

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Hotel Summarization (Beta)

What travelers say

  • Italian restaurant(44)
  • Golf course(40)
  • Leisure facilities(22)
  • De Vere(21)
  • Victory bar(13)
  • Very good(13)
  • Swimming pool(10)
  • Very small(9)
  • Evening meals(6)
  • Stanley Park(3)

Additional Information about Village Urban Resort Blackpool

Address: East Park Drive, Blackpool FY3 8LL, England (Formerly De Vere Herons Reach)
Location: United Kingdom > England > Lancashire > Blackpool
Price Range (Based on Average Rates): $
Hotel Class:4 star — Village Urban Resort Blackpool 4*
Number of rooms: 174
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Also Known As:
Village Herons Reach Hotel Blackpool
Herons Reach Blackpool
Herons Reach Hotel Blackpool
Blackpool De Hotel Vere

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