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All 72 Blackpool hotels

Village Urban Resort Blackpool

4.0 of 5 Hotel   |   East Park Drive, Blackpool FY3 8LL, England (Formerly De Vere Herons Reach)
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Village Urban Resort Blackpool
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53%
Ranked #56 of 72 hotels in Blackpool
A recent review
3 of 5 stars reviewed yesterday
tammyb78 Leicester, United Kingdom
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951 people have reviewed this hotel

Traveler rating
    243
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236
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

We got too urban village resort and looked good from the outside. Once inside we attempted too check in but was told our room wasnt ready but we thought ok was half hour early so we sat and had a coffee whilst we waited then 3 pm came asked again and still room not ready so we thought wed go... More

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Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stopped at the Heron's Reach hotel for 3 nights over the August bank holiday weekend with my 12 year old nephew. Having never stopped at a Village hotel before I was unsure of what to expect. First the pro's - The hotel is in a great location, 30mins walk from the main hustle and bustle. The hotel had great... More

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Leicestershire, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed 17.8.14 with my children, and we were all pleasantly surprised by the hotel. Plenty of parking on arrival, and a friendly welcome at reception, where I was given all the information I needed re checkout, breakfast and wifi. Breakfast was absolutely fab, brilliant choice at both the continental, and the hot buffet. Loved having our hot drinks bought to... More

Was this review helpful? Yes 1
Southampton, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed here with my young son 14-15 Aug 14. I booked a twin room. We arrived a little early hoping that we our room might be ready however by his was not possible so we sat and waited until 3pm, when we suddenly found ourselves at the end of a long queue to check in. We finally checked in... More

Was this review helpful? Yes 1
jwhur, Guest Relations Manager at Village Urban Resort Blackpool, responded to this review

Hi "Lucacsp", Thank you for your recent review of Village Urban Resort Blackpool. We are pleased that you did enjoy your overall stay and enjoyed your room with a view although we would like to apologise that your initial room was not set up as required. We are also pleased that you did enjoy utilising both of the pools. We... More

1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

By far the worst trip we have had to Blackpool. Food in the hotel was inedible. Service was very slow and very poor. We were next to smokers in a room (even though the hotel admitted it was not a smoking floor they could not move us as it was full!) and the room stank - as did all of... More

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jwhur, Guest Relations Manager at Village Urban Resort Blackpool, responded to this review

Hi "ecuk55", Thank you for your recent review of Village Urban Resort Blackpool. We would like to apologise that you did have a disappointing experience. Unfortunately, we are a busy hotel and do try to cater for all. We are also a non-smoking hotel so guests should not be smoking in the rooms and this is not tolerated, this was... More

Oxfordshire
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is built solidly, clean and well appointed. After popping into The Big Blue hotel I was pleased to be staying here as the hotel near the theme park appeared less impressive and full of teenagers, The Village is ideal for families and gym seekers. I was very pleased with the great leisure facilities including and extensive gym and... More

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jwhur, Guest Relations Manager at Village Urban Resort Blackpool, responded to this review

Hi "Cockyhenlow", Thank you for your recent review of Village Urban Resort Blackpool. We are pleased that you and your family did enjoy your overall stay with us but would like to apologise for your disappointing experience within our main restaurant. Your feedback will be relayed to both the Restaurant Manager and Executive Chef. We do hope that if you... More

England
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I don't tend to write bad reviews so will try and keep it constructive for people looking to stay. I personally wouldn't stay again and would advise against it if you have children. Location: good - out of town but that's a positive when it all gets a bit much. We found the location tranquil with great groups and next... More

Was this review helpful? Yes
jwhur, Guest Relations Manager at Village Urban Resort Blackpool, responded to this review

Hi "NWDEngland", Thank you for your recent review of Village Urban Resort Blackpool. We would like to apologise for the disappointing stay you recently had. Please be assured all feedback is appreciated and I will ensure that the team on site are aware of the issues you did experience. If you would like to discuss your issues further then please... More

Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

We are just returning from a 2 night stay here, the hotel is very average rooms are very standard beds are poor on the plus side the hotel pool/spa faculties are very good outside pool was the better of the pools. The worst thing about the hotel was the very very poor service we revived in the buca Italian restaurant... More

Was this review helpful? Yes
jwhur, Guest Relations Manager at Village Urban Resort Blackpool, responded to this review

Hi "lee m", Thank you for your recent review of Village Urban Resort Blackpool. We would like to apologise for your poor experience within our main restaurant and I do hope this has now been rectified directly with you? Please be assured your feedback will be relayed to our restaurant team and we do appreciate all feedback we do receive.... More

1 review
1 of 5 stars Reviewed 6 days ago NEW

booked into this hotel after deciding to stay while at a boxing match my friend was fighting in nightmare from start to finish an hour before the boxing started asked my partner if she wanted to have dinner went into the restaurant 3 staff running round like headless chickens after 45 mins walked out of the restaurant telling the young... More

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bournemouth
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed here for 2 nights and were slightly apprehensive after reading some of the reviews. On arrival check-in was swift and efficient and the receptionist was professional and friendly. Another reviewer mentioned that information was not offered regarding the Wi-Fi code but there was a notice on the reception desk when we arrived which prominently displayed the code.... More

Was this review helpful? Yes
jwhur, Guest Relations Manager at Village Urban Resort Blackpool, responded to this review

Hi "dorsetchristine", Thank you for your recent review of Village Urban Resort Blackpool. We are pleased that you both enjoyed your stay with us and I will ensure that the team are aware of your great feedback along with the constructive comments you have made. I do hope you will come back and see us again soon and have the... More

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Hotel Summarization (Beta)

What travelers say

  • Italian restaurant(55)
  • Golf course(40)
  • Leisure facilities(22)
  • De Vere(21)
  • Very good(13)
  • Victory bar(13)
  • Swimming pool(10)
  • Very small(9)
  • Evening meals(6)
  • Friendly and helpful(3)

Additional Information about Village Urban Resort Blackpool

Address: East Park Drive, Blackpool FY3 8LL, England (Formerly De Vere Herons Reach)
Location: United Kingdom > England > Lancashire > Blackpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Village Urban Resort Blackpool 4*
Reservation Options:
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Also Known As:
Village Herons Reach Hotel Blackpool
Herons Reach Blackpool
Herons Reach Hotel Blackpool
Blackpool De Hotel Vere

94 photos of this hotel

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Pool/beach area (4)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Luxury Hotel in Blackpool
Hotel Class
Official Description (provided by the hotel)
Village Urban Resort Blackpool is set in 236 acres of Fylde coast countryside, the hotel is the perfect base for a relaxing leisure break with the splendour of the Trough of Bowland and the Lake District only an hours drive. There's all the fun of the Pleasure Beach, piers and Golden Mile just minutes away offering something for everyone. Village Urban Resort Blackpool has 174 stylish bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, an Urban Spa, state-of-the-art Health and Fitness Club, 3 Squash Courts, 3 Tennis Courts, Indoor and Outdoor Swimming Pools, Championship Golf Course, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free wi-fi throughout the hotel and free parking. ... more   less 
Number of rooms
174

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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