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All 12 Penrith hotels

North Lakes Hotel & Spa

4.0 of 5 Hotel   |   Ullswater Road, Penrith CA11 8QT, England
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North Lakes Hotel & Spa
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Ranked #8 of 12 hotels in Penrith
A recent review
4 of 5 stars reviewed 4 days ago
Frieda M
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  • Reviews (456)
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456 people have reviewed this hotel

Traveler rating
    170
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    63
    30
    9
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124
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75
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Bristol, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

Do not pay extra and book a suite.As a member of Shire Hotel Spa in Bristol, we thought we would take advantage of the members free night and discount and stay for 4 nights and upgrade to a suite, described as follows on their website " For those looking for that extra luxury our suites are ideal. Designed to offer... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Upon arrival the reception staff were very pleasant. Lovely hunting lodge style feel to the lobby. Our room was nice with a huge kingside bed and a chocolate cookie personalised with our sons name was waiting for us along with fluffy robes and a snack basket. We had dinner in the restaurant where our sons meal was served first, nice... More

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Leeds, United Kingdom
Top Contributor
51 reviews 51 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Weekend night away, one of the benefits of being a member in leeds! A bit disappointed when we arrived the spa is no where near as good as the one in Leeds. The bedrooms beige n cream ( although clean) look tired. The restaurant was clean but had a smell of boiled cabbage ? Why when this was not on... More

Was this review helpful? Yes
Antony_Penny, Manager at North Lakes Hotel & Spa, responded to this review

Thank you very much you review. Sorry to hear that you were disappointed with some elements of your stay. There is currently an ongoing refurbishment plan in place. It was great to here that the staff really looked after you. We hope to see you again soon. Kind Regards More

Blackpool
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed the weekend and really loved it. The staff were all extremely friendly polite and attentive, and could not do enough for you! The place was extremely clean and the rooms serviced well. The food was excellent especially the breakfasts. We did not have tome to use the pool or spa facilities but they looked good. The only grouse... More

Was this review helpful? Yes
Antony_Penny, Manager at North Lakes Hotel & Spa, responded to this review

Thank you for such a great review and taking the time to review the hotel. We hope to see you again soon. Kind Regards More

London, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Lovely staff, very comfortable beds, excellent facilities, good age restrictions, fast service; just a very good hotel. There is no air conditioning in the room which was disappointing, especially as the rooms get very hot over night. Another thing is that food is very expensive, so be prepared to wonder off to find other food places. All in all very... More

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Antony_Penny, Manager at North Lakes Hotel & Spa, responded to this review

Thank you for taking the time to review the hotel. It is great to hear that you enjoyed the hotel. With regards to the hot rooms I hope you mentioned it to a member of the team and we could have allocated you a fan. We hope to see you again in the future. Kind Regards More

Blackpool, United Kingdom
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed with my partner and 5yr old few months ago was lovely stay. Stayin again in a matter of days. We re booked as soon as we had our last stay. We found the pool amazing and my little swimmer loved the splash pool. Overall great experience . Looking forward to stay on my birthday in afew days. Great if... More

Was this review helpful? Yes
Antony_Penny, Manager at North Lakes Hotel & Spa, responded to this review

Thank you so much for your great review. Great to hear that you and your family enjoyed the hotel. We look forward to welcoming you when you return. Kind Regards More

Huddersfield, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for two nights whilst my fiancé did the total warrior challenge. Lovely hotel, our daughter loved the pool facilities. Room was nice and clean. Staff are friendly and helpful. My only negative is the food is very expensive breakfast cost us £20 for continental and we each had a bowl of cereals and some toast. Then £30 the second... More

Was this review helpful? Yes
Antony_Penny, Manager at North Lakes Hotel & Spa, responded to this review

Thank you very much for your review, pleased to here that your family enjoyed the facilities. Sorry to hear that you felt breakfast was expensive. With regards to the hot buffet you are more than welcome to return for more items this is not a problem at all. We hope that you will consider staying again and look forward to... More

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We broke up a journey to Glasgow from Leeds, here, at North LakeS. Stayed two nights with dinner, bed and breakfast. Lovely experience, the staff were very helpful and friendly, nothing was too much trouble, delicious food, very nice room. Will definitely return and would highly recommend.

Was this review helpful? Yes
Antony_Penny, Manager at North Lakes Hotel & Spa, responded to this review

Thank you for such great comments about the hotel and especially the team. We look forward to welcoming you back soon. Kind Regards More

Edinburgh, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel a few times now and it is consistently good. The facilities on site such as the pool, kids games room, bar and lounge area are all excellent. Rooms are well appointed, spacious and nicely decorated, even the family rooms. The extras for the kids like a special bathrobe with "V I little P" on the back... More

Was this review helpful? Yes 2
Antony_Penny, Manager at North Lakes Hotel & Spa, responded to this review

Thank you for the brilliant feedback. It is great to hear that the children enjoyed it especially all the small details. We hope you visit us again soon. Kind Regards More

Aberdeen, Scotland, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great place and well worth a visit! I've been here for meetings before but this is the first time I've stayed. The rooms are bright, spacious and have everything you need! The staff are lovely - very helpful and nothing is a trouble for them. Free wifi which is always a bonus. Not used the spa but... More

Was this review helpful? Yes
Antony_Penny, Manager at North Lakes Hotel & Spa, responded to this review

Wow what a great review! Really pleased you enjoyed your stay in the Lakes make sure you come and visit us again soon. Kind Regards More

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Additional Information about North Lakes Hotel & Spa

Address: Ullswater Road, Penrith CA11 8QT, England
Location: United Kingdom > England > Cumbria > Lake District > Penrith
Price Range (Based on Average Rates): $$
Hotel Class:4 star — North Lakes Hotel & Spa 4*
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Also Known As:
North Lakes Hotel And Spa
North Lakes Penrith
North Lakes Hotel & Spa Penrith, UK - Lake District

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Penrith
Hotel Class
Official Description (provided by the hotel)
The traditional hunting lodge style of the North Lakes Hotel & Spa, Penrith reflects the rugged beauty of the Lake District. Local stone, natural wood and open log fires create a genuine 'away from it all' environment in this exclusive 4 star resort hotel. ... more   less 
Number of rooms
84

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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