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All 15 Penrith hotels »

North Lakes Hotel & Spa

4.0 of 5
Ullswater Road, CA11 8QT, England
Hotel amenities
Ranked #6 of 15 hotels in Penrith
4.0 of 5 stars 146 Reviews
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146 reviews from our community

What travelers say about this hotel
  • Very good(6)
  • Staff were friendly(4)
  • Swimming pool(4)
  • Bunk bed(4)
  • Family room(4)
  • Leisure facilities(3)
  • Really nice(3)
  • Big fire(3)
Traveler rating
    62
    57
    16
    9
    2
Only show reviews for Family (40) | Couples (50) | Business (25)
Date Rating
joejohn0505
Doncaster
1 review
5 of 5 stars Reviewed February 13, 2012 NEW

Well what can I say. The whole place runs like clockwork, the staff are smart and tidy, the restaurant offers a wide range of locally sourced traditional English cuisine, the surrounding area is beautiful and the beds are really comfortable. However. I am fourteen years of age and when I visit I always end up getting the sofa bed. Now,... More

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finisterre72
Thornhill, United Kingdom
Contributor
18 reviews
10 helpful votes
4 of 5 stars Reviewed February 13, 2012 NEW

It is always good to re-visit a hotel and find that its standards have not declined overall. This is one such establishment. Over the years it has been a favourite haunt of our family and we recently spent a very brief stay there at half term. We were not disappointed. The room was spacious enough (even with bunk beds in... More

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makeupjenny
Krakow, Poland
1 review
5 of 5 stars Reviewed February 12, 2012 NEW

Booked here for valentines break with husband and upon arriving was worried I'd made a bad choice as the exterior of the hotel looked shockingly old fashioned and shabby.However any fears were quickly dissipated as soon as we entered, it seemed like a different hotel! Beautiful wooden floors and decor, warm, inviting open fires and comfy spacious seating areas, where... More

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noisepatrol
London
Senior Reviewer
7 reviews
1 helpful vote
3 of 5 stars Reviewed February 11, 2012 NEW

The communal spaces in this hotel are superb, with big open fires everywhere and comfy sofas. Every staff member unfailingly friendly and courteous It is perfect for families as parents can enjoy the spa facilities while the children are entertained. Food in the restaurant was superb, really good and service was top notch. Again, a request for a room in... More

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lassie29
Motherwell, United Kingdom
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed February 8, 2012 NEW

my partner and I stayed at this hotel during the summer last year and had a terrible experience, however I am very happy to report that this time this wasn't the case. We stayed at the hotel for 2 nights in January. The staff again were a complete credit to the hotel and I can't express enough how helpful and... More

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fountaincottage21
Haslemere, United Kingdom
Senior Reviewer
8 reviews
3 helpful votes
5 of 5 stars Reviewed January 22, 2012

We stayed for the three night new years break. Two years ago we did the break between Christmas and New year. Again it was excellent. We felt so well cared for by rene and all the staff, nothing was too much trouble. The food was delicious, the swimming pool clean and the new years party was a fun family occasion.... More

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Shire Hotels, Antony Penny - General Manager at North Lakes Hotel & Spa, responded to this review
February 1, 2012

Thank you for your lovely review! You are more than welcome, and we will look forward to welcoming you back in the near future. Kind Regards Antony Penny - General Manager More

helen186328
Penrith, United Kingdom
2 reviews
4 of 5 stars Reviewed January 21, 2012

Absolutely excellent Hotel, didnt have dinner as it is a bit on the pricey side, checked in by lovely receptionist, found our room no problem, had everything we needed, was lovely and warm, spotless and clean, would have liked jst instant coffee instead if those stupid bag filters, never mind. Excellent choice for breakfast and lovely service, was lovely cooked.... More

Was this review helpful? Yes
Shire Hotels, Antony Penny - General Manager at North Lakes Hotel & Spa, responded to this review
February 1, 2012

Thank you very much for the feedback you have given us. We are glad you enjoyed your overnight stay and we will look forward to welcoming you back in the future for a longer experience! Why not come try our Bar Supper menu next time? Kind Regards Antony Penny - General Manager More

caroline k
Cambridge, United Kingdom
1 review
4 of 5 stars Reviewed January 21, 2012

We travelled all day from East Anglia to stay here for one night as a family, starting a weeks break in the Lake District (for the first ever visit).We had had to rearrange following a family crisis and the hotel accomodated this with hardly any problem, which we thank them for. The hotel was very welcoming, and other than a... More

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Shire Hotels, Antony Penny - General Manager at North Lakes Hotel & Spa, responded to this review
February 1, 2012

Thank you for the great review, we are glad that we got your break in the lakes off to a good start, and we hope to see you again in the summer! Kind Regards Antony Penny - General Manager More

JHB94
Skipton
2 reviews
4 of 5 stars Reviewed January 20, 2012

Hotel and staff very welcoming. Room was comfortable and warm in the depths of winter. Breakfast was good and was served in very pleasant surroundings with roaring log fires in all Public Rooms. More

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Shire Hotels, Antony Penny - General Manager at North Lakes Hotel & Spa, responded to this review
February 1, 2012

Thank you very much for the lovely review you have given us, we are glad you enjoyed your stay, and we hope to see you again very soon! Kind Regards Antony Penny - General Manager More

worldholidays
newcastle england
Senior Reviewer
8 reviews
3 helpful votes
2 of 5 stars Reviewed January 19, 2012

The hotel is very noisy the bedroom door handles do not turn from the outside so the doors slam shut all night. The rooms are hot or cold. I stayed for two nights and placed my towels in the bath so I would get new towels only to find them back on the towel rail, the bed had not been... More

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Shire Hotels, Antony Penny - General Manager at North Lakes Hotel & Spa, responded to this review
January 24, 2012

I am sorry that we scored a couple of own goals with housekeeping during your stay, and that our efforts to put things right for you during your stay were unsuccessful. I would very much like to extend a personal apology to you and, as we don’t seem to have a record of your phone number here, I have written... More

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North Lakes Hotel & Spa Also Known As

  • North Lakes Penrith
  • North Lakes Hotel
Address: Ullswater Road, CA11 8QT, England

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North Lakes Hotel & Spa
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