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All 12 Penrith hotels

North Lakes Hotel & Spa

4.0 of 5 Hotel   |   Ullswater Road, Penrith CA11 8QT, England
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North Lakes Hotel & Spa
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78%
Ranked #8 of 12 hotels in Penrith
A recent review
4 of 5 stars reviewed 2 days ago
Paul F Leicester, United Kingdom
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445 people have reviewed this hotel

Traveler rating
    167
    179
    61
    29
    9
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120
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
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English first
Leicester, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We chose this Hotel as we where going to the Commonwealth games The hotel was a good standard and just of the M6. Rooms are a good size and the swimming pool was nice after a long drive. Breakfast again was good

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Clitheroe
Top Contributor
111 reviews 111 reviews
17 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Organised a conference here and found the whole team at the Hotel great to work with.Nothing was too much trouble and looking after all our requirements,no mean feat was done really well.Conference over two days with over 60 people all of whom left well impressed was a real achievement.Food ,service and attention to detail can only be complimented.

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Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Many thanks for taking the time to review Peter, your group was a pleasure to look after. We very much look forward to welcoming you back. Kind regards More

Penrith, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I went to the North Lakes for the Penrith Chamber of Commerce dinner back in June. I had booked a vegan meal. This usually results in some sort of sad salad and a few nuts - but the chef at North Lakes had clearly gone out of his/her way and the meal (roast aubergine in a spicy sauce) was delicious.

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Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

So glad you enjoyed it. Doug (our Head Chef) will be delighted with your feedback, and we hope to see you at next years event! Kind regards More

Skelmersdale, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff of the North Lakes hotel are all very welcoming and helpful, however.......the hotel rooms are very basic, not worth the price charged. The decor is very dated and the bathrooms are in desperate need of an overhaul. The shower curtains are awful, the sealant on the bath and around the shower was coming away, the whole bathroom appeared... More

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Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

I am so sorry that you left feeling this way, and do hope that you made us aware at the time which affords us the opportunity to put things right. If you do decide to give us another try, then please contact me personally to handle your booking, and I will ensure that you are looked after superbly. Kind regards More

Llandudno, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

As a family of five, we were made to feel very welcome at this hotel. The spa facilities are excellent. The restaurant is great both in it's offerings and it's service. The room for five was slightly cramped, but we expected that to be honest. It was however, very clean and well presented. The staff were excellent without exception.

Was this review helpful? Yes 1
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thanks for the lovely feedback, and glad you enjoyed your family break. Come back soon! Kind regards More

Stockton-on-Tees, United Kingdom
2 reviews
2 of 5 stars Reviewed 2 weeks ago

We were returning guests and booked last minute (same day) at a cost of £120, no breakfast (shockingly expensive, Mcdonalds is down the road!) Yes, the interior is lovely and has lots of charm, but the room this time was shocking. It was a boardroom during the day and converted to a bedroom at night - horrible and not cosy... More

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Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

I am dreadfully sorry that you had such a poor nights rest and, having stayed several times previously, that this one-off experience would prevent you form returning in the future. If you were to change your mind (and I very much hope you do) then please make your booking via myself and I will organise a complimentary room upgrade, and... More

mansfield
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice restaurant with good food and service Rooms dated and in need of investment, bed linen stained, tatty paperwork, no shower gel, pillows poor, no Air Con so window had to be opened and then road noise disturbed Staff informed at reception, no offer made There are better hotels for less

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Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thank you for your review, and I am sorry that you were disappointed with your accommodation. Without knowing which room you were allocated, it is difficult for me to comment, although had you made us aware at the time, it goes without saying, we would have done our utmost to send you away satisfied. I very much hope that you... More

Heppenheim
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited this house twice - end of May and mid-June. You mustn't worry, when arriving and seeing the house for the first time in one of the strangest shades of blue! We were looked after very well and the room was simple but clean. Next time it was even rather better! The first breakfast-experience was pretty bad. No proper... More

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Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thanks for taking the time to post a review and for your lovely comments about Rene! Hope to welcome you back soon. Kind regards More

Kingston-upon-Hull, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Within easy reach of the M6 motorway and simple to locate. Warm welcome, friendly and efficient staff. Clean and comfortable room with all the usual facilities. Good bar and restaurant and a very good choice for breakfast. The swimming pool looked very popular although I did not it myself. The only thing against the hotel was that everywhere inside the... More

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Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thank you so much for your comments, and we hope it's not too long before you return. Kind regards More

Top Contributor
59 reviews 59 reviews
40 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The North Lakes was an ideal venue to mix business and pleasure during a recent trip to the Lake District. Handily placed just off the M6, the hotel is only five miles from Ullswater. After a day spent with clients, it was great to relax with an evening walk along the lake shore. Our room was on the small side,... More

Was this review helpful? Yes
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thanks for your review, and glad that you found time to venture down to the lake. Ullswater is my favourite lake and really is just a stones throw away! Hope to welcome you back soon. Kind regards More

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Additional Information about North Lakes Hotel & Spa

Address: Ullswater Road, Penrith CA11 8QT, England
Location: United Kingdom > England > Cumbria > Lake District > Penrith
Price Range (Based on Average Rates): $$
Hotel Class:4 star — North Lakes Hotel & Spa 4*
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Also Known As:
North Lakes Hotel And Spa
North Lakes Penrith
North Lakes Hotel & Spa Penrith, UK - Lake District

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Penrith
Hotel Class
Official Description (provided by the hotel)
The traditional hunting lodge style of the North Lakes Hotel & Spa, Penrith reflects the rugged beauty of the Lake District. Local stone, natural wood and open log fires create a genuine 'away from it all' environment in this exclusive 4 star resort hotel. ... more   less 
Number of rooms
84

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