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All 12 Penrith hotels

North Lakes Hotel & Spa

4.0 of 5 Hotel   |   Ullswater Road, Penrith CA11 8QT, England
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North Lakes Hotel & Spa
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78%
Ranked #8 of 12 hotels in Penrith
A recent review
5 of 5 stars reviewed yesterday
Libby T Bodmin, United Kingdom
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461 people have reviewed this hotel

Traveler rating
    173
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    63
    30
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126
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Bodmin, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Excellent! We visited with our family, our rooms were very comfortable, clean and well maintained daily. All the staff without exception were friendly and helpful. Facilities were lovely, a beautiful pool and wonderful spa on site. The food was tasty and plentiful with lots of choice. It is within easy access of The Lakes with a handy computer and printer... More

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Widnes, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Excellent 3 night stay, used as a base for days out around lakes and beyond. The hotel has all amenities required for a relaxing stay, the breakfast menu is excellent sets you up of the day trip. As this was not our first time we stayed, we had a nice surprise in a room upgrade to a spacious room which... More

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Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Delighted you enjoyed your stay so much & thanks for letting us know. We look forward to welcoming you back! Kind regards More

Lerwick, United Kingdom
Top Contributor
93 reviews 93 reviews
45 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this at the last minute because of the location: it's handy for the motoway, and for Penrith. The hotel is modern, and our room was spacious, quiet and comfortable. Espa brand toiletries were in the bathroom, along with big fluffy towels and also robes to use when visiting the spa/pool area. Good tea and coffee in the room,... More

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Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Many thanks for the lovely review, we hope you return too! Kind regards, More

York, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

I recently spent three nights here with my five year old daughter and my partner as a birthday present. We all thoroughly enjoyed our stay. My daughter in particular loved the pool, which we used everyday. All the staff were lovely, whether on reception, in the spa and in the bar. We didn't eat in the restaurant as we were... More

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Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

I'm glad that we helped you to enjoy your birthday, and thanks for taking the time to post your comments. Kind regards, More

Penrith, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We spent one night on our family vacation at the North Lakes Hotel. We had a very comfortable night, a great dinner and very good breakfast.The hotel is close to the M6 but a little tricky to find the way into the parking lot. once in the reception is inviting and staff welcoming. The rooms are very clean, comfortable and... More

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Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thanks for your review, and especially your kind comments about the team and our food, glad you enjoyed it! Kind regards, More

Bristol, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Do not pay extra and book a suite.As a member of Shire Hotel Spa in Bristol, we thought we would take advantage of the members free night and discount and stay for 4 nights and upgrade to a suite, described as follows on their website " For those looking for that extra luxury our suites are ideal. Designed to offer... More

Was this review helpful? Yes 2
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Many thanks for taking the time to post your comments following your recent stay. I am sincerely sorry that you continue to be disappointed, as you rightly point out, we did offer to move you to a different suite at the rear of the hotel, which would not have faced the car park, you declined this offer. We will always... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Upon arrival the reception staff were very pleasant. Lovely hunting lodge style feel to the lobby. Our room was nice with a huge kingside bed and a chocolate cookie personalised with our sons name was waiting for us along with fluffy robes and a snack basket. We had dinner in the restaurant where our sons meal was served first, nice... More

Was this review helpful? Yes
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thanks for the super review, and we look forward to welcoming you back. Kind regards More

Leeds, United Kingdom
Top Contributor
51 reviews 51 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Weekend night away, one of the benefits of being a member in leeds! A bit disappointed when we arrived the spa is no where near as good as the one in Leeds. The bedrooms beige n cream ( although clean) look tired. The restaurant was clean but had a smell of boiled cabbage ? Why when this was not on... More

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Antony_Penny, Manager at North Lakes Hotel & Spa, responded to this review

Thank you very much you review. Sorry to hear that you were disappointed with some elements of your stay. There is currently an ongoing refurbishment plan in place. It was great to here that the staff really looked after you. We hope to see you again soon. Kind Regards More

Blackpool
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed the weekend and really loved it. The staff were all extremely friendly polite and attentive, and could not do enough for you! The place was extremely clean and the rooms serviced well. The food was excellent especially the breakfasts. We did not have tome to use the pool or spa facilities but they looked good. The only grouse... More

Was this review helpful? Yes
Antony_Penny, Manager at North Lakes Hotel & Spa, responded to this review

Thank you for such a great review and taking the time to review the hotel. We hope to see you again soon. Kind Regards More

London, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Lovely staff, very comfortable beds, excellent facilities, good age restrictions, fast service; just a very good hotel. There is no air conditioning in the room which was disappointing, especially as the rooms get very hot over night. Another thing is that food is very expensive, so be prepared to wonder off to find other food places. All in all very... More

Was this review helpful? Yes
Antony_Penny, Manager at North Lakes Hotel & Spa, responded to this review

Thank you for taking the time to review the hotel. It is great to hear that you enjoyed the hotel. With regards to the hot rooms I hope you mentioned it to a member of the team and we could have allocated you a fan. We hope to see you again in the future. Kind Regards More

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Additional Information about North Lakes Hotel & Spa

Address: Ullswater Road, Penrith CA11 8QT, England
Location: United Kingdom > England > Cumbria > Lake District > Penrith
Price Range (Based on Average Rates): $$
Hotel Class:4 star — North Lakes Hotel & Spa 4*
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Also Known As:
North Lakes Hotel And Spa
North Lakes Penrith
North Lakes Hotel & Spa Penrith, UK - Lake District

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Penrith
Hotel Class
Official Description (provided by the hotel)
The traditional hunting lodge style of the North Lakes Hotel & Spa, Penrith reflects the rugged beauty of the Lake District. Local stone, natural wood and open log fires create a genuine 'away from it all' environment in this exclusive 4 star resort hotel. ... more   less 
Number of rooms
84

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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