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All 12 Penrith hotels

North Lakes Hotel & Spa

4.0 of 5 Hotel   |   Ullswater Road, Penrith CA11 8QT, England
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North Lakes Hotel & Spa
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78%
Ranked #8 of 12 hotels in Penrith
A recent review
5 of 5 stars reviewed 3 days ago
Lyna123456 London, United Kingdom
  • Reviews (437)
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437 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had 2 nights dinner bed and breakfast at the North Lakes hotel. We upgraded to a suite and couldn't have chosen better for our well deserved break. Room was fantastic. Lots of little thoughtful extras. Bathrobes. Stocked fridge. Biscuits. Coffee maker. Bose sound system. Bed so comfy it was hard to get up in the mornings. Spa and pool... More

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Scotland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night whilst on a journey to London. It's just off the motorway and very easy to find. Family room was clean and spacious. Swimming pool was lovely and spa staff/treatments excellent. Restaurant is beautiful. Good portion sizes and food was delicious. Children's menu was lovely not just the usual nuggets and chips. Breakfast had a huge... More

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Manchester, United Kingdom
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I booked this trip for my sister in Laws birthday. Any excuse for a treat. I booked the escape package. The reason I picked this hotel was I had stayed at The Cottons in Knutsford on numerous occasions which is great and saw this hotel from the same chain. I suppose therefore I could not help comparing it and the... More

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East yorks
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for three nights on business having stayed on a previous occasion a few years ago. I was disappointed to find that the hotel was quite tired, the carpets, decoration and such like are really ready for replacement. My room, a double on the second floor was similarly tired with marks on the walls and carpets. That is... More

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Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thank you for your review, and delighted that you enjoyed your stay. We do have a regular programme in place for refurbishment, which will address some of the areas you mentioned. Hopefully this will be evident next time you visit. Kind regards More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a hotel we have been to many times, it is a friendly place with nice rooms. The gym is small but great for a quick workout, the swimming pool is a great addition. We find the bar welcoming and the restaurant food is very nice. On special occasions I have a spa treatment which is always worth the... More

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Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Great review, thanks ever so much. We look forward to welcoming you back soon. Kind regards More

Stoke-on-Trent, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Having booked this hotel for over 120 pounds we expected a lot for our one nights stay and I must say from the outside the hotel looks very BLUE, however once inside the interior is beautiful and the rooms very nice with a nice basket of treats as a gift inside the room. The spa and pool area is a... More

Was this review helpful? Yes 2
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thank you for your review. Clearly we have let you down in terms of your restaurant experience, for which I apologise most sincerely. If you would care to give me a call, I would like to restore a little faith, and offer you some reassurances, especially about serving alcohol to minors. Kind regards More

Sunderland, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 night to celebrate our 1st anniversary, and we loved it. The "summer treat " deal is the one to go for, dinner, bed & breakfast ! Food is outstanding, staff are very attentive, spa is immaculate but treatments are expensive so we only used the steam room & jacuzzi / pool. Drinks are a little... More

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Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thank you so much, and we look forward to your next visit! Kind regards More

Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 1 week ago

We had a family weekend along with two grandchildren aged 2 and 3yrs. The hotel does not enjoy the views that exist in area but is a good to explore the Lakes and surrounding area. It is comfortable with a pleasant bar area, comfortable dining room and terrace. The staff were very welcoming, helpful and attentive and deserve a special... More

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Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thank you for your comments, especially about the team, much appreciated! Kind regards More

Thurso, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night. The room was basic but clean and tidy very similar to a premier inn standard. Nothing really to complain about as the stay was ok. My room had a door which was locked to the adjoining room, unfortunately this didn't block the noise of my neighbours snoring... The pool and spa are excellent and... More

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Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thank you for your review, and we look forward to welcoming you back. Kind regards More

Newcastle, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Booked this hotel as a last minute break to escape and all said it was that. We arrived at the hotel to find it set back off the roadside not exactly a great location but ok. When checking in we learnt of a large wedding party which was going on in the hotel. We did all the necessary and went... More

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Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thank you for taking the time to post a review. I am genuinely sorry about the issues you experienced with room service, which I promise to follow up with the team. I am also sorry that you found the hotel uncomfortable in the warm weather, sadly not always the case in Cumbria, I can assure you! Hope to welcome you... More

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Additional Information about North Lakes Hotel & Spa

Address: Ullswater Road, Penrith CA11 8QT, England
Location: United Kingdom > England > Cumbria > Lake District > Penrith
Price Range (Based on Average Rates): $$
Hotel Class:4 star — North Lakes Hotel & Spa 4*
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Also Known As:
North Lakes Hotel And Spa
North Lakes Penrith
North Lakes Hotel & Spa Penrith, UK - Lake District

89 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Penrith #3 Luxury Hotel in Penrith
Hotel Class
Official Description (provided by the hotel)
The traditional hunting lodge style of the North Lakes Hotel & Spa, Penrith reflects the rugged beauty of the Lake District. Local stone, natural wood and open log fires create a genuine 'away from it all' environment in this exclusive 4 star resort hotel. ... more   less 
Number of rooms
84

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