We are reasonably regular visitors now, and have spent 4 out of the last 5 Christmases in Glenridding, including 2011. We have also visited at other times of the year. We have always found the welcome to be warm and the service to be excellent. They are flexible and helpful, and make every effort to cater for my husband's food... More

Highlights are excellent Best Western breakfast in a charming dining room overlooking Ullswater. A stream dashes past with water direct from the peaks of Helvellyn. Wonderful, friendly full service from the multinational staff. Ratchers Bar underneath has a welcoming open fire, 5-star food and the fastest bar staff I've ever seen anywhere in the world - even surpassing the souped-up... More

May I take this opportunity to write a few words about our wonderful winter break at the Glenridding Hotel. My husband and I (accompanied with our dog) enjoyed a wonderful stay! We have visited the hotel previously and thought nothing better than to end the year by a glorious stay in the Lake District. Our stay was nothing short of... More

We have used this hotel before (2010) for a Summer break and were quite pleased with everything apart from being kept awake by the noise of late night revellers finishing their drinks in the Beer Garden below - you have to accept this if you want a lakeview room. So, quite happily, we went for a 3 night festive break... More

Sadly I didn't get to stay at this hotel (so can't comment on anything other than the customer service). I had booked two rooms via booking.com but sadly had to cancel late due to an illness. I just wanted to say thankyou to the hotel for understanding and allowing a full cancellation despite being outside of the cancellation policy (booking.com... More

We were travelling from West Wales to East Scotland and chose The Glenridding for an overnight stop so as not to arrive at our destination shattered after a 10 hour drive. We have had some experience of Best Western hotels and felt confident that we would be well looked after. Another important factor in making our choice was that the... More

Booked a 1 night stay in a so called individually designed superior bedroom!! what a laugh More like a bedsit with horrible old fashioned furniture. The beds were 2 singles pushed together. The bathroom was modern and very clean. We ordered room service of soup and a toasted ham sandwich, the soup was tasteless and the roll was warm and... More

we stayed here for three nights intending to do some walking .From arrival to departure the staff were friendly, helpful and polite. We had a lakeside view, the room was much larger than lots we have stayed in around the lake district and a very reasonable price compared to many in that area. My husband loved the swimming pool and... More

Stayed 2 nights for our anniversary. Was pleased with our room, it was clean and comfortable but had the added bonus of great view of the lake . The staff were all friendly. It was nice to go for a swim and sauna after a long day walking. Food in both Ratchers bar and in restaurant was OK (nothing to... More