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All 17 Kendal hotels

Riverside Hotel

3.0 of 5 Hotel   |   Beezon Road | Stramongate Bridge, Kendal LA9 6EL, England
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Riverside Hotel
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Ranked #6 of 17 hotels in Kendal
A recent review
4 of 5 stars reviewed 1 week ago
Mick E Cardiff, United Kingdom
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490 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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English first
Cardiff, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy to find right on the side of the river parked outside 1 hour no return. Gated hotel car park next door. Easy check in room on 3 rd floor all going well. Lift not working oops,got to room large and spacious overlooking the river, no 3 pin sockets working back to reception,( fixed within 15 minutes) set up laptop... More

Was this review helpful? Yes
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for your review and for staying with us. We're happy you enjoyed the atmosphere in the bar and restaurant. Thanks also for mentioning our staff as well. We are sorry the WiFi was temperamental whilst you stayed, but we're working on getting a whole new system installed in the near future. Thanks again. More

Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent three nights here hotel fine and handy for all , no major problems but needs a bit of a makeover to give it a lift room had great river views shame the double gazed windows had condensation trapped between panels. Pool gym sauna great and local pubs all just a short distance away enjoyed it.

Was this review helpful? Yes 1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for your review and we appreciate your visit. We always work hard to keep the hotel a great place to visit and refurbishment/painting is going on now. We hope if you do visit us again you'll see the differences. Thanks again. More

Glasgow, United Kingdom
Top Contributor
54 reviews 54 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent weekend here recently and given the previous reviews was really looking forward to it. However from the initial welcome (or not) at reception. Allocated the wrong room not a good start. Hotel and rooms are tired. Staff very lethargic, receptions don't raise their heads as you come in, postage stamp swimming pool which when we got in no one... More

Was this review helpful? Yes 1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

We are very sorry to read this review, not least because our staff are such a credit to the hotel. We are sorry that you did not experience the service we are known for. The hotel and rooms are not tired as we keep them up to date with repainting and maintenance. We do value your feedback and thank you... More

Durham
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a deal with Wowcher for £149 for two nights bed & breakfast and dinner on one night. We had to pay £15 per night supplement for a weekend stay so total cost was £179. Overall we got good value for money, it's a nice hotel internally, room was smart and done out nicely and clean. Location was good... More

Was this review helpful? Yes 5
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks so much for your review and stay. We couldn't be happier that you enjoyed your stay and found us to be such good value. We are also very pleased you enjoyed your meals with us. Regarding the exterior of the hotel; it is in our short-term plan to have this updated and painted. Given the hotels position directly on... More

Bolton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Riverside again recently , the hotel is still great value for money , fantastic location , and the staff are extremely helpful , friendly and cant do enough for you,the food is brill , we cant fault the hotel or room was big ,clean plenty towels / tea/coffee/milk etc in the room and if you want more... More

Was this review helpful? Yes 8
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

We really appreciate you visiting us again and for posting this 5-star review. We also thank you for your kind words about our staff who are certainly worth their weight in gold! Thanks again and we hope to see you soon. More

Grimsby, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A lovely place to stay which is right on the riverside, with full use of the sauna, steam room and spa etc during your stay and the pool although a little small is great for a dip before dinner. The food was great and the bar is very relaxed. All the staff are very helpful and friendly. The Hotel is... More

Was this review helpful? Yes 8
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for visiting us and for your lovely review (especially the bit about our staff!). We are pleased you enjoyed the delightfully bustling town of Kendal. We do suggest that the lightest of sleepers may want to avoid the 2 rooms on the road side (although with excellent views towards the ruins of Kendal Castle!), but you are right... More

Hamilton, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Went for romantic time and found hotel lacking in atmosphere. When we got into our room,paint work was badly marked, bath had black mildew growing round it and in the bedroom there had been an obv leak from above and it had just been painted over. Resturant is in need of painting and not enough staff. Management need to spend... More

Was this review helpful? Yes 8
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for your review and wonderful comments about our staff. You are quite right about the painting, which is why we are busy painting the entire hotel, with less than half to go. Thanks again. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed mid March and were not disappointed with our choice. The location was great and staff were friendly on arrival. Wifi worked perfectly. Rooms clean and spacious. Breakfast had a range of choices to suit all. The Tannery was nice to eat in during the evenings and the bar staff were helpful and polite. The gym was good and... More

Was this review helpful? Yes 7
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for staying and posting this wonderful review. We really appreciate the 5-star rating too. We are glad you enjoyed your meals in The Tannery as well as our leisure facilities. Hopefully we see you again in the future. Thanks again. More

Edinburgh, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Managed to get a special deal for two nights at this hotel. The hotel is listed as a three star. In fact the hotel has far better facilities than a lot of four and five star hotels I have stayed at. If you get the chance of a deal at this hotel, take it. Very clean with friendly and helpful... More

Was this review helpful? Yes 7
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Wonderful, 5-star review thank you. We particularly enjoyed reading about how our facilities stack up well with 4 and 5 star hotels you have stayed at. We are pleased you enjoyed the offer and hope to see you again. More

Glasgow, United Kingdom
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 14, 2014

Just returned from the Riverside Hotel and what should have been a 2 night stay but we ended up staying 4 nights. Hotel lovely, staff dog friendly which is very important to us. The weather was fab and we enjoyed some lovely afternoons sitting in the hotel's beer garden/balcony overlooking the river Kent - bliss. Kendal is also very beautiful... More

Was this review helpful? Yes 9
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

What a lovely review thank you. We appreciate the 5-star rating as well. The balcony overlooking the river can be quite a sun trap, which is always nice; we're pleased you enjoyed it. We look forward to welcoming you back in the future. Thanks again. More

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Additional Information about Riverside Hotel

Also Known As:
Riverside Hotel Kendal, Lake District
Address: Beezon Road | Stramongate Bridge, Kendal LA9 6EL, England
Location: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 17 hotels in Kendal
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Riverside Hotel 3*
Official Description (provided by the hotel):
The Riverside Hotel is situated on the banks of the River Kent in Kendal only a short walk from the famous Lake District market town centre. The hotel is conveniently situated for all the Lake District attractions and is only a ten- minute drive from Lake Windermere.The hotel has 48 en-suite bedrooms plus two suites one of which has a four poster bed. All the bedrooms have river view and include hospitality tray, freeview television, free wifi, direct dial telephone, hairdryer and ironing facilities. Free parking is available to residents. ... more   less 
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