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Riverside Hotel

#4 of 17 Hotels in Kendal
Certificate of Excellence
Beezon Road | Stramongate Bridge, Kendal LA9 6EL, England
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718 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
50 reviews 50 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

As aplace to lay our heads the hotel was accpetable in all respects. Breakfast was conventional but effective. We were too late for an evening meal in the restaurant but the bar menu was more than adequate and very reasonable.

Was this review helpful? Yes
Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great location, with easy walking distance into town. Had a room with a gorgeous view of the river. Bed was very comfortable, and room was really quiet. It was very hot in the room, though, and the rooms could do with air-conditioning! Breakfast was included in the room rate, and was lovely! Definitely good value, and I would certainly stay... More 

Was this review helpful? Yes 1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for your review and stay. We really appreciate your comments on our great value break, location and accommodation overlooking the river. Thank you as well for mentioning the delicious breakfast you received with us as well! Sorry the room was so hot, when the sun is out, the building seems to soak up the rays quite a bit. We... More 

Stafford
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I visited this hotel on business last week 17th June. I can honestly say for the rate I paid for the hotel and what was included and how I was treated was second to none. I have spent triple on hotels that weren't as good. It was everything I expect from a hotel, very friendly staff, very clean and a... More 

Was this review helpful? Yes 2
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for choosing to stay with us for your business trip. Business trip reviewers are very important to us and your lovely comments about the value you have experienced as well as our staff is much appreciated. We used to serve black pudding at breakfast and maybe it is time to reintroduce it. Thanks again! More 

Manchester, United Kingdom
Top Contributor
75 reviews 75 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked with a Groupon at a few weeks notice, 2 nights b&b, 1 evening meal and lake cruise. This riverside hotel was fantastic, rooms were clean & comfortable, good central location in Kendal, all facilities were great (spa & pool access aswell). The evening meal was limited choice but the starter and main were superb, breakfast was buffet style and... More 

Was this review helpful? Yes 3
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks very much for visiting and posting your review. Coming from such a frequent tripadvisor reviewer such as yourself means a great deal. Your 5* rating of our service and food is also much appreciated. Thank you for recommending us to others and we hope to see you once again as well. Thank you. More 

Leeds, United Kingdom
Top Contributor
102 reviews 102 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband had been ill so we wanted a short break to recuperate.We were very clear when booking we had to have wheelchair accessible rooms.although we booked through Hotels.com the hotel called to say their disabled room was booked but that they had a ground floor room.We were very clear about needing wheelchair access ability. Whenwe arrived we found once... More 

Was this review helpful? Yes 1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

It is a shame to read this review. It was obviously not our intention to ruin anyone's break and we apologise that the guest left feeling the way they did. The guest did indeed book through an online agent and requested a wheelchair accessible room. We rang the guest as soon as we received the reservation request and informed them... More 

Senior Contributor
33 reviews 33 reviews
6 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Value for money, very reasonable for what you pay for. Room was clean, spacious, quiet and comfortable with daily room cleaning service provided. Location-wise, it is very close to all the shops in Kendal. Kendal itself is a great base for exploring the Lake district. It is also picturesquely situated by the river - which provides lovely views if your... More 

Was this review helpful? Yes 1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for visiting and posting your nice 5* review. We appreciate all of your comments about the cleanliness and location of the hotel. We're pleased you found us to be good value for money and hope we'll see you again. Thank you. More 

Ottawa
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the second visit by my wife and I of the Riverside hotel in Kendal. In our first visit to the hotel, we found a good place to stay, clean, up to date, and quiet with capable friendly staff, a good restaurant and a nice bar. In essence, a tranquil hotel in a beautiful location in the bustling market... More 

Was this review helpful? Yes 2
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks very much for visiting us again and posting your delightful, 5* review. We could not be happier with your comments regarding our location, staff and amenities. Do not worry about that key; it happens! We're pleased that you visited us again and hope you'll do so more in the future. Thank you. More 

Derby, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

This is a mid range hotel with good points, but let down a bit by attention to detail and maintenance issues. Good points: booking was easy, staff were friendly, room (ground floor facing river) was quiet, bed was comfortable and parking was easy. But it is let down a bit by a lack of tlc. For instance, bulbs out in... More 

Was this review helpful? Yes 1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for visiting and posting your review. We appreciate your comments on our friendly staff, your accommodation with us and location. We also thank you for bringing to our attention the areas in your room where things can improve. Those have been easily sorted. Thanks again. More 

Coventry, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights last week. Excellent location. Rooms were lovely - spacious & clean, and powerful showers. Breakfast was also lovely - makes a change from the normal "pub grub!". Staff were all very friendly and helped us a lot with whatever we needed. Only down point was whenever we went for a swim (tried four times over... More 

Was this review helpful? Yes 2
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for visiting and posting your nice review. We are very happy to read your comments about our accommodation, food and our staff. We do apologise that the pool was so busy for your stay. It isn't always hosting swimming lessons, but it sounds like plain bad luck meant they were on each time you tried! Again, we are sorry... More 

Preston, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Situated a short walk from Kendal Town Centre. The staff were courteous, cheerful and helpful throughout. Although we ate Evening Meals out, the breakfasts were very pleasant and plentiful. I will have no hesitation in returning.

Was this review helpful? Yes 2
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you so much for staying with us and for your delightful, 5* review. Everyone is so pleased that you've enjoyed your visit to Kendal. We also thank you for mentioning our hard working staff and delicious breakfasts. We hope you will return and will look forward to it. Thank you. More 

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