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Riverside Hotel

3.0 of 5 Beezon Road | Stramongate Bridge, Kendal LA9 6EL, England
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Riverside Hotel
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Riverside Hotel
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605 reviews from our community

Traveler rating
    169
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    114
    49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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thornton cleveleys
Contributor
13 reviews 13 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

Lovely hotel , we had a 2 night break .Massive room overlooking the river , clean and very comfortable .All the staff were lovely and very pleasant . Had the 3 course meal the first night it was excellent , ate in the bar the second night reasonable very tasty food .Breakfast was all you could ask and more .Would... More 

Was this review helpful? Yes
Derbyshire, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

This is a lovely hotel, we booked it at the last minute for visiting a friend in Kendal, comfy beds and good breakfast!! Oh and a massive TV if your going to be spending much time in the room! The staff were really pleasant and helpful. The bar is good with a large variety of drinks, ciders, real ales and... More 

Was this review helpful? Yes
Frizington, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We can thoroughly recommend the Riverside: lovely setting, nice spacious room, beautifully clean (especially the bathroom), comfy (enormous) bed and welcoming staff. The food was good (rather than excellent) and there was plenty of it. We went in January, wet and cold weather, and it was a lovely, warm and welcoming place to go into. The under-cover car park next... More 

Was this review helpful? Yes 1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you so much for your excellent review and stay. Your comments on your accommodation, our staff and food will certainly be helpful for others looking to book a hotel in the Kendal area. On those rainy days it is important that there is a sheltered space to load and unload and our car park ticks that box! A lovely,... More 

South Shields, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Have just come back from a two night stay at this hotel. The location is great for walking into Kendal to walk round the shops and do some sight seeing. The room was well equipped and large and was immaculate, the food was excellent, abd the leisure facilities were also very good. I would stay at this hotel again.

Was this review helpful? Yes 1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for visiting and posting your lovely, 5-star review! We couldn't be happier with your comments, particularly about your accommodation, food and leisure facilities. Thank you for saying you would visit us again and we hope you do. Thanks. More 

Chichester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Good location near town centre/bus station/ rail. Pleasant view on riverside Understaffed. Polite staff but not friendly staff. Needs refurbishment Food adequate. Very little fruit save prunes grapefruit or gigantic orange Room not cleaned properly or hoovered- jug left/ empty tissue box left not replaced Final insult a charge of £10 levied for anything past 11 am checkout - in... More 

Was this review helpful? Yes
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for your review and comments on how we can improve. We appreciate your mention of our location and apologise for the issues faced during your stay. We will ensure they are rectified immediately. The 11am check-out time is clearly written on the confirmation upon booking and it is our policy that a £10 charge is incurred for late check-outs.... More 

Glasgow, Scotland, United Kingdom
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for a lovely, cold weekend in December. Had got a deal on Groupon for 2 nights bed and breakfast with a 3 course meal on the first night. Hotel was in a lovely location, right on the river itself, as the name would suggest. Very close to kendal and its shops, bars and restaurants. The hotel bar was... More 

Was this review helpful? Yes
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for visiting and posting your helpful comments on here. We do appreciate your comments about our staff, your breakfast with us and our location. We always appreciate constructive comments as well and yours will certainly be helpful. Thanks again. More 

Crowborough, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed for one night due to a business trip. Very pleasant, excellently located fo Kendal visit. The room was large, well equipped and v clean. The staff were very welcoming and helpful. Bar food very good and well priced. I would happily stay here again

Was this review helpful? Yes 2
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

We're pleased your business travels brought you to us here at the Riverside Hotel and we are delighted with the comments in your review. We certainly try to offer excellent value breaks that offer 5-star staff, delicious food and comfortable accommodation. We'll hope to welcome you back again the next time your in the area of business or visiting the... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner booked this via Groupon for a last minute birthday booking for me. On arrival the receptionist was very helpful, gave us our room key to the third floor, and directed us to the stairs and lift (if needed). She also informed us that any towels etc we need will be provided at the reception if we were to... More 

Was this review helpful? Yes 2
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

We thank you for your lovely review and 5-star rating of your stay with us. Everyone is very pleased with all of your comprehensive comments and we think they will be very helpful for those interested in booking a stay with us. We thank you for recommending us to others and we hope to welcome you back again soon too.... More 

Lancashire, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just had another great stay at the Riverside Hotel. Staff are always friendly, helpful & love our little dog. Rooms were clean and warm. Breakfast was as tasty as ever. Did eat in the bar one night as the dog can go in with us. The food was lovely had the burger and the Gammon, both really nice. Overall a... More 

Was this review helpful? Yes 1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for visiting again and posting your nice 5-star review. Your comments about our staff, food and accommodation are very appreciated. We will continue to work hard to keep the hotel a place you can visit again and again. Thank you. More 

High Wycombe, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

I stayed in this hotel for a weekend groupon break - Room 01. If hotel full very noisy room as corridor doors right outside. As I checked in the receptionist in a disapproving manner said quite out loud you are on a groupon. When I arrived after a long journey I was allocated a room on the ground floor very... More 

Was this review helpful? Yes
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

We are very disappointed to read this review. We are terribly sorry if for whatever reason you felt our staff were in any way rude. We pride ourselves on excellent customer service from our friendly staff and I cannot believe anyone would have acted in a less than cordial manner as described in the review. As people will be able... More 

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Additional Information about Riverside Hotel

Address: Beezon Road | Stramongate Bridge, Kendal LA9 6EL, England
Location: United Kingdom > England > Cumbria > Lake District > Kendal
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Riverside Hotel 3*
Number of rooms: 47
Reservation Options:
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Also Known As:
Riverside Hotel Kendal, Lake District
Hotel Style:
#3 Business Hotel in Kendal
#4 Romantic Hotel in Kendal

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