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All 17 Kendal hotels

Riverside Hotel

3.0 of 5 Hotel   |   Beezon Road | Stramongate Bridge, Kendal LA9 6EL, England
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69%
Ranked #6 of 17 hotels in Kendal
A recent review
5 of 5 stars reviewed yesterday
Denise T Armagh, United Kingdom
  • Reviews (539)
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539 people have reviewed this hotel

Traveler rating
    138
    224
    106
    47
    24
See reviews for
83
297
14
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
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English first
Armagh, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed in this hotel for 5 nights with my two daughters. Found the staff to be really friendly and helpful. Room was clean and food was good. Leisure facilities made the holiday even better for my kids. Good view from window and convenient parking. Good location as close to lakes.

Was this review helpful? Yes
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for your 5-star review and stay. We're glad to have been a part of your break with your kids. Thanks for your comments about our leisure facilities, staff and accommodation. We'll hopefully see you again. Thanks. More

Twyford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stopped over at this Hotel to break a journey to the Scottish Highlands. The location was good, being a few minutes walk from the centre of Kendal and the rooms all overlook the river. The hotel had plenty of underground parking which was a bonus as often parking is at a premium in older towns. The staff, especially on... More

Was this review helpful? Yes
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for your nice review and comments about our hotel. We're delighted to have been your stopover on the way to and from Scotland. We have some pretty nice scenery in our area too, so maybe we can persuade you to stop longer next time. Thanks again. More

Birmingham, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Im not one for unnecessarily being harsh, but we were really disappointed with almost every aspect of our stay here. Although recently painted in some places, the hotel really does need some tlc. The bar is quite nice but is spoiled by tables and chairs stacked up against the wall, there was bird mess on the outside table tops, which... More

Was this review helpful? Yes
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

We are very disappointed that this reviewer was disappoint with their stay. There are certainly areas where we can improve on the back of these comments which, as always, we will do. We have an ongoing programme to remove the spiders and their webs from the hotel. It is built into our everyday duties. Being directly on the river during... More

London
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Strong points: The hotel is in a good position, nearby lakes and absolutely awesome places. We could drive easily to Windermere, Grasmere, Keswick and other marvellous places. The rooms are nice and big and with a very nice view. The breakfast is ok, very good English breakfast and variety of cereals. There are gym and swimming pool available. Weak points:... More

Was this review helpful? Yes 2
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for your review. The good points are helpful, but so are the areas where we can improve. Obviously cleanliness is very important and we will work to ensure the issues do not occur again. We do have an overflow car park near to the hotel with plenty of parking, which we did mention when you couldn't find a spot.... More

Warrington, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

All round excellence. Spotlessly clean and great location for shopping and railway station. Reasonably priced bar for a hotel. Lovely to sit on balcony outside with a pint watching the river flow by. Polite and courteous staff. Special mention to a Geordie lad, Richard behind the bar. Apparently, he's been there a few years. I can't believe he's not been... More

Was this review helpful? Yes 1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Nice review thank you and we appreciate your 5-star rating. Richard thanks you for the comments as well. We'll look forward to seeing you again later this year. Thanks. More

Irvine, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have just got back from a weeks stay at this hotel,the hotel is very clean,the staff were very helpful,the breakfast was excellent as was all the meals we had,very good value for money,we would recommend this hotel to anyone looking for a nice getaway as the surrounding area of the lakes are lovely,the only thing we would say is... More

Was this review helpful? Yes 2
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for your nice review and for your recent stay. We are quite lucky to have the staff we have and also be located in such a beautiful part of the world. We hope to welcome you back again. Thanks. More

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for 1 night on business with my company. The staff were well mannered and couldn't do enough for you and the service was excellent. The room was very spacious and had a good view of the river and bridge. Only problem I found was that from my room I could hear everything outside on the main road so... More

Was this review helpful? Yes
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for your business stay. We appreciate your comments about our staff and accommodation. Kendal is a surprisingly bustling town and we're sorry about the traffic noise. There are only a couple of rooms that face the road and bridge. They have lovely views as you say, but light sleepers may do better in a different section of the building.... More

Accrington, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My mother and I enjoyed a wonderful two day 'Summer Sizzler' break. It was excellent value for money with a delicious 3 course meal in the restaurant on the first night and a cruise on Lake Windermere included in the overall price. The staff were extremely courteous and very helpful. It is our second visit to this hotel and we... More

Was this review helpful? Yes 3
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

It was lovely for you to visit us a second time and we are pleased to have continued to offer the same great service you expect of us. We will look forward to welcoming you back again sometime. Thanks. More

Bolton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently stayed at the Riverside again, but this time with a group of friends , as always was well looked after by all the staff there , food was up to the usual high standard , nothing seemed to much trouble for any of the staff even the very young ones , the pool got well used by us all... More

Was this review helpful? Yes 3
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Wonderful review thank you. Your 5-star rating was well-received too! We really appreciate your comments about our staff, food and amenities. We love that you came back with a group of friends and family and that you all enjoyed yourselves. We do throw some pretty good Christmas parties and we hope to see you at one this year. Thanks. More

Rome, Italy
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and I stayed in this hotel for one night. We didn't bother looking at the room as the place looked fine downstairs and, for that price (120 £), we expected something gorgeous! When we went back to the room, we realised there were huge black spiders inside and, out of the window, the place was literally infested by... More

Was this review helpful? Yes
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

What a shame to read this review. Being on the river, we are constantly removing spiders but we are able to stay on top of it quite well. Obviously not in this case, which we are sorry about. We are quite competitively priced for the area and a fair bit cheaper than other similar hotels. The car park is your... More

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Additional Information about Riverside Hotel

Address: Beezon Road | Stramongate Bridge, Kendal LA9 6EL, England
Location: United Kingdom > England > Cumbria > Lake District > Kendal
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Riverside Hotel 3*
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Also Known As:
Riverside Hotel Kendal, Lake District

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Riverside Hotel is situated on the banks of the River Kent in Kendal only a short walk from the famous Lake District market town centre. The hotel is conveniently situated for all the Lake District attractions and is only a ten- minute drive from Lake Windermere.The hotel has 48 en-suite bedrooms plus two suites one of which has a four poster bed. All the bedrooms have river view and include hospitality tray, freeview television, free wifi, direct dial telephone, hairdryer and ironing facilities. Free parking is available to residents. ... more   less 
Number of rooms
47

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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