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Riverside Hotel

#6 of 18 Hotels in Kendal
Certificate of Excellence
Beezon Road | Stramongate Bridge, Kendal LA9 6EL, England
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Riverside Hotel
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738 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (738)
  • Mar-May only
    (235)
  • Jun-Aug only
    (201)
  • Sep-Nov only
    (130)
  • Dec-Feb only
    (172)
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mancs
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the riverside Saturday 1st august for one night, The check in was quick efficient with a cheerful receptionist and within minutes we headed to our room which was very clean and fresh.We didn't eat in the restaurant we did decide to try the chunky chips later in the evening in the bar and the chips tasted great... More 

Was this review helpful? Yes 1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

We appreciate your review and stay. We thank you for your kind comments about our staff as well. Is there anything better than a good beer and some chunky chips?! Well, maybe, but we're pleased you enjoyed them anyway! Thanks again. More 

North Yorkshire, United Kingdom
Level Contributor
13 reviews
3 of 5 stars Reviewed 2 days ago NEW

The hotel is located perfectly as it's a 5/10 minute walk away from town centre and has decent car parking which was the best asset. The room we stayed in was nice and the beds were comfy. I wouldn't stay here if you are after a luxurious stay. We wanted somewhere comfy to sleep in, with nice clean bathrooms with... More 

Was this review helpful? Yes 2
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for visiting and posting your review. We're pleased you would choose to stay with us again, even though there were a few hiccups with your stay. We do apologise for the issues you've raised. For light sleepers, the other side of the hotel is quieter, not being so close to the road and all. We really appreciate your... More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed for 2 nights - breakfast was superb .dining area fantastic. Room had a great view ,very clean curtains were little dark. Staff cheerful and friendly. Very close to train station and lots of shops and shopping centre, little cafes near, . within short walking distance . Quiet at night and got a great sleep - Some great walks nearby... More 

Was this review helpful? Yes 3
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

We cannot thank you enough for choosing to stay with us here and for posting your lovely, 5* review. You highlight some of our best attributes, namely our quality accommodation, terrific location and friendly staff, among others. Thanks again and we do hope to welcome you back. Thank you. More 

Maidstone, United Kingdom
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Location was by the river Kent. Room okay nothing special but see river from window . Found a lovely bistro restaurant up the road very popular and lovely food. The leisure centre was okay but busy with classes in the pool and quite small. Buffet breakfast adequate, toast took forever.

Was this review helpful? Yes 1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for visiting us on your travels North. We are happy you enjoyed our location and were able to find a nice little spot in town to eat. Your feedback is much appreciated, thanks again. More 

Maidstone, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Used hotel as a stopover on way to Aberdeen. Great location and we found a lovely Thai restaurant nearby. But for the price didn't think we got value for money. Bathroom needed a little attention and breakfast wasn't great. Enjoyed a couple of pints in the bar.

Was this review helpful? Yes 1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for stopping in on your way North. We are pleased you enjoyed our location and bar. We always strive to offer excellent value for money and apologise that you did not find this to be the case. We thank you for the feedback and will use it to improve. Thank you. More 

Warwick, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just got back from a lovely weekend here. Staff all very helpful and friendly. Food delicious! Definitely recommended. Situation was good being close to town and yet beautiful views of the river. Hotel tired but very clean. My only grumbles were 1) the bed in room 4 was very uncomfortable and 2) the pool area was not very relaxing. I... More 

Was this review helpful? Yes 4
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for visiting and posting your nice review. We cannot thank you enough for your comments about our staff and food. We're also happy you enjoyed our location. We will definitely look into the bed in your room as well. Thanks again and we hope to welcome you back. More 

Manchester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Last week we enjoyed a short break with friends of ours to celebrate ours and their anniversary. Our room was excellent. We were in the Kendal Castle Suite. It was very comfortable and clean. We have stayed in many hotels and this room was one of the nicest we have been in. The staff were really friendly and helpful. I... More 

Was this review helpful? Yes 3
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

What a lovely, 5* review; thank you for posting it and for visiting us. We are delighted to have played our small role in making your stay memorable and we appreciate your comments about our staff, accommodation, and service. We are pleased you will visit us again in the future. Thank you. More 

Paisley, United Kingdom
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just had weekend break here, room comfortable clean, comfy bed, tea coffee biscuits, on tap, pool ok, loved steam room and sauna, bar was far to bright needs some mood lighting, a TV to watch world go bye, thanks guys good stay would return, cheers paul

Was this review helpful? Yes 3
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for visiting and posting your nice review. We're very happy you were able to relax in our comfortable, well-appointed rooms. We thank you for your tips on improving the bar area as well; always helpful. We hope to see again. Thank you. More 

Milton, Dunscore, Dumfriesshire
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a great location for a short break. The rooms were a very good size and staff were very friendly. A very extensive choice for breakfast. Only downside were rooms were overly hot. Not sure if the winter heating was still on in April! Would come again - maybe even go by train as it was so close to... More 

Was this review helpful? Yes 4
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for visiting and posting your nice review. We appreciate your comments about your accommodation with us, as well as breakfast and our staff. The hotel, when warm out, can heat up quickly sitting as it is on the banks of the river, reflecting the sun and with lots of windows! Thanks again and we hope to welcome you back.... More 

Liverpool, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

this hotel looked lovely on the pictures, when we arrived it was very different. it is old in need of refurbishment, paint peeling, carpet warn that type of thing. the staff were friendly this is the only good thing I can say. the food was like pub grub and not well cooked or presented. i wont be staying here again.

Was this review helpful? Yes 4
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

We do apologise that this reviewer did not enjoy their stay with us, although we appreciate their nice comments on our staff. Contrary to the review, the hotel is constantly kept in good working order, refurbished when necessary, etc. It is a large job to keep the hotel in great condition and the vast majority of our guests give us... More 

Hotel Review Summarization

What travelers say

  • Leisure facilities(8)
  • Evening meals(7)
  • Buffet style(3)
  • Great location(3)
Questions? Get answers from hotel staff and past guests. Ask a question

107 photos of this hotel

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Hotel & grounds (23)
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Room/suite (22)
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Dining (10)
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Bathroom (4)
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Pool/beach area (1)
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Hotel & grounds (2)
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Bathroom (1)
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