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Riverside Hotel

3.0 of 5 Beezon Road | Stramongate Bridge, Kendal LA9 6EL, England
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Riverside Hotel
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Riverside Hotel
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583 reviews from our community

Traveler rating
    157
    241
    112
    49
    24
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90
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Second time here and enjoyed it very much,. The hotel is in a good position to easily explore Kendal on foot. The hotel is clean warm and the rooms we had on both occasions were huge . You get free use of the gym sauna and pool which was good for us as the weather was dire so we didn't... More 

Was this review helpful? Yes 1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

What an enjoyable review to read, thanks for posting it and for staying for a second time. Kendal is sometimes overlooked as a good base for exploring the Lakes, but we're pleased you are in on the secret! We'll look forward to welcoming you back, thank you. More 

UK
Top Contributor
53 reviews 53 reviews
41 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is an interesting place full of so many contradictions. Having searched the various hotel web site I booked this hotel direct and got a better deal than those offered on the web. The hotel is not all that easy to find in the dark and if you miss the turning into the hotel you're left in the oneway system... More 

Was this review helpful? Yes
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for your review and stay. Thank you for all of your kind comments and also for the constructive comments on where we can improve. Rest assured, management (and all staff) are quite concerned with guest satisfaction and I apologise that you did not get that feeling. As always, your comments will help us improve. Thank you. More 

Lancashire
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We have stayed twice now at the Riverside and really enjoyed it. Would recommend and certainly go again. Thank you to all the staff for a great stay. Best bits - value, location, cleanliness, breakfast fantastic. Room for improvement - jacuzzi is cold. This is a very picky bit because overall fantastic.

Was this review helpful? Yes
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for coming to visit us a second time and for posting your nice 5-star review. We're delighted you've enjoyed your stay and will ensure for that third visit the Jacuzzi is back up to its proper temperature. Thank you for recommending us to others and we hope to see you again soon. More 

Harrogate, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Excellent stay for two nights in December. Friendly and helpful staff, really nice room, a good size with two double beds. Clean, comfortable, quiet. Breakfast was excellent, good selection, nicely cooked and hot. All staff were consistently cheerful and went out of their way to make us feel welcome. I left my phone charger and they tracked it down and... More 

Was this review helpful? Yes
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for posting your review and for rating us 5-stars. We work very hard and your review lets us know we are doing a good job. We couldn't be more pleased with your comments about our staff, food and accommodation. Thanks for recommending us to others and we hope you'll visit again in the future. More 

Darwen, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel twice and cannot fault it. The hotel is really clean, the food is great and the staff are so friendly you don't want to leave. Even our dogs had a great time. It is really good value for money and we will definitely stay there again.

Was this review helpful? Yes
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for staying with us again and for bringing your dogs along. We're all delighted with your comments and 5-star rating. We will look forward to welcoming you back again. Thank you. More 

1 review
4 of 5 stars Reviewed 1 week ago

the hotel staff were very friendly and helpful. it was well situated near the town centre and railway station the breakfast was VERY good - decent sausages and bacon plus lots of other things Spa area small but good and clean

Was this review helpful? Yes
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for your short and sweet review. Everyone appreciates your lovely comments about staff, food and location. We will hopefully welcome you back again. Thank you. More 

Cumbria, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good location for shops and bars , great value .for money Don't expect to much from the "spa" Clean , friendly and free parking Overall a good hotel Breakfast was as expected but good value staff friendly .

Was this review helpful? Yes 1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for staying with us and posting your nice review. We're delighted you found us to be good value for money. With a sauna, steam room, jacuzzi, pool and well-equipped gym we think our leisure amenities are excellent and judging by how busy they tend to be, others are inclined to agree. Thanks for mentioning our friendly staff in... More 

Leicester UK
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Modern room, river view (although nothing appears to happen on the river), wifi works well, excellent up to date bathroom, adequate breakfast. What more can you ask for? Would certainly stay here again

Was this review helpful? Yes 3
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for posting your review and choosing to stay with us. This time of year it is not unheard of to see Santa kayaking down the river, and at other times there are otters swimming by. Mostly, as you say, it is a gentle flowing river. Thank you for saying you would stay again and we hope you do. More 

newcastle
Contributor
18 reviews 18 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed Friday to Sunday at this hotel with our elderly parents the staff were great ,friendly and helpful.Location is central for the town.Rooms were spotless with tea and coffee making facilities hairdryer and safe.Their was a small stairlift for my mothers room(3) and a lift up to the restaurant but no stairlift down the stairs leading into it.But she managed... More 

Was this review helpful? Yes 1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Lovely review thank you. We are pleased you chose to visit with your parents and that everyone had an enjoyable time. Thank you for your comments about our staff, breakfast and location as well. We hope to see you again. Thank you. More 

Spalding, United Kingdom
Top Contributor
128 reviews 128 reviews
22 hotel reviews
95 helpful votes 95 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Two night B&B for two was £180 over a November weekend. Positives were - large well furnished double (disabled) room (3). No fridge or safe. Lovely kind and friendly staff throughout. Secure parking under cover with barriers. Negatives - average buffet breakfast. Average bar meals - no frills and pale chips and gammon - served with mushy peas for some... More 

Was this review helpful? Yes 1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

We are disappointed to read this review, although we thank you for your nice comments about our accommodation and staff. We apologise that you did not enjoy your meals with us. We usually receive such great feedback on our food and we will work to keep this so. We're also a bit surprised at categorising our bar and lounge as... More 

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Additional Information about Riverside Hotel

Address: Beezon Road | Stramongate Bridge, Kendal LA9 6EL, England
Location: United Kingdom > England > Cumbria > Lake District > Kendal
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riverside Hotel 3*
Number of rooms: 47
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Also Known As:
Riverside Hotel Kendal, Lake District
Hotel Style:
#4 Romantic Hotel in Kendal

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