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Stonecross Manor Hotel


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Reviews you can trust

72% Recommend
3.5 of 5 stars 52 reviews
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By trip type
All (52)
[ Date ] [ Rating ]
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5 of 5 stars
catninja   16 contributions
Ireland
Nov 15, 2009 | Trip type: Business, Solo travel

I stayed here for a conference, was really comfortable and clean. My room was clean and comfortable and the bed was really super. The staff really looked after you, all without exception were friendly and accommodating, and the food was great. Unfortunately I didn't get a chance to go in the pool, but I have heard that it was nice... more

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4 of 5 stars
FlipflopsYork   3 contributions
York
Oct 25, 2009 | Trip type: Couples

We have just returned from two nights at the Stonecross Manor Hotel. It was a last minute decision to have a weekend away, and one which we did not regret. I do agree with some of the comments regarding the ongoing programme of redecoration, as our room would have benefited from a little attention. The room itself was quite small... more

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4 of 5 stars
tiddlepom   1 contribution
Watford
Oct 5, 2009 | Trip type: Friends getaway

We used Stonecross as a base for exploring the Lake District. The staff are all very friendly and helpful, The food was lovely with a good vegetarian dish every night. It's worth booking dinner in the hotel as Kendal seems to have only Indian or Chinese restaurants. The room was clean and the bed was very big and comfortable. We... more

Management response from
StonecrossManor, Director

Dear Tiddlepom Thank you for taking the time to post your recent review of Stonecross Manor Hotel on Trip Advisor. Your feedback is really appreciated. I am so pleased to read that you enjoyed your stay with us and that you found the staff to be helpful and friendly. I will pass on your comments to all those involved and...

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4 of 5 stars
Rachel1738   1 contribution
West Midlands
Sep 9, 2009 | Trip type: Family

This hotel was booked at the last minute and on a budget for bank holday weekend so expectations weren't high. However, from the minute we walked into the warm ,welcoming and classy reception we knew we wouldn't be disappointed. I was particularly impressed they had an indoor swimming pool - although it was a little cold for my two year... more

Management response from
StonecrossManor, Director

Dear Rachel1738 Thank you so much for your lovely review and I am so glad that you enjoyed your stay with us. I have passed on your comments to the team who I know will appreciate them. It is particularly pleasing to read that the team made your two year old feel so welcome and I will ensure the pool...

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5 of 5 stars
Fojo01   5 contributions
Edinburgh, United Kingdom
Sep 8, 2009 | Trip type: Couples

Stayed here with husband. Cannot comment on the rest of the rooms having paid a bit extra for the King sized 4 poster room! Friendly staff when we arrived, made to feel very welcome. Our room was fantastic and added luxury of jacuzzi bath. Ate in the restaurant, food was good value, waiting staff all very friendly. Facilities in the... more

Management response from
StonecrossManor, Director

Dear Fojo01 Lovely to read that you enjoyed your stay with us and thank you for taking the time to post your review on TripAdvisor. It is most appreciated. I am pleased that you were able to enjoy our facilities and that you enjoyed the food and service and hope we can welcome you back again in the future. Kind...

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4 of 5 stars
ObanTraveller   24 contributions
Scotland
Sep 7, 2009

I stayed for only one night with my elderly mother as we were meeting some Australian friends and it was a suitable meeting point. We arrived early to be told that the room would not be ready til 2 pm. I accept this but most hotels would say that they although check was not til 2 they would see what... more

Management response from
StonecrossManor, Director

Dear ObanTraveller Thank you for taking the time to submit your review on TripAdvisor. I am pleased to read that all in all you enjoyed your stay with us and that you would stay with us again. I have taken a note of the points you refer to in regard to check in and bank holiday times for breakfast and...

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2 of 5 stars
uMickey   8 contributions
Cheshire UK
Sep 6, 2009 | Trip type: Friends getaway

Stayed with friends for Friday & Saturday night. Agree with all comments about very poor state of decor - non smoking 4-poster bedroom smelt of stale cigarette smoke - it was not very clean and there were lots of signs of damp/mould on the walls, and the windows hadn't been cleaned for a very long time. PLEASE spend some money... more

Management response from
StonecrossManor, Director

Dear uMickey Thank you for taking the time to post your review on Trip Advisor and needless to say it is regretful that you were disappointed with your stay. I have reviewed your comments regarding the smell of stale cigarettes and cleanliness of your room with housekeeping. We do follow a strict non smoking policy in line with legislation and...

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5 of 5 stars
TheJoinersUK   5 contributions
UK
Aug 30, 2009 | Trip type: Couples

Great location, easy to find, even in the dark :-) Arrived very late, not a problem at all. Room was lovely, 4 poster bed and a flat screen TV, and all you need for a weekend away. My one little moan. Mould in the bathroom, not very attractive. Breakfast was superb, all you could want to eat, hot and cold.... more

Management response from
StonecrossManor, Director

Dear JoinersUK Thank you so much for taking the time to post your comments regarding your stay with us on Trip Advisor. I am very pleased to read that you enjoyed your stay with us and while we strive to offer the highest level of standards and service it is only through comments such as yours that we can truly...

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5 of 5 stars
Hooper68   2 contributions
Southport
Aug 30, 2009 | Trip type: Family

My wife and I enjoyed a really enjoyable stay in May,in fact we enjoyed it so much we again to stay in August but this time with two of our children. This stay was even better and I can't praise the staff highly enough for their running of the hotel,everything was A1 from the standard and cleanliness of the rooms... more

Management response from
StonecrossManor, Director

Dear Hooper68 Lovely to read that you enjoyed your stay with us once again and that your children enjoyed the pool so much. Thank you for once again posting your review on tripadvisor and everyone is looking forward to welcoming you back again next year. Kindest Regards Ann

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3 of 5 stars
span474   5 contributions
birmingham
Aug 13, 2009 | Trip type: Couples

We stayed here for one night on the way to Windermere as we couldn't find a room for just a saturday night in Windermere itself. On arrival, we were treated more as an inconvenience than a guest as we'd arrived at 10am and the person on reception seemed to assume this mean't we wanted to check in. All we wanted... more

Management response from
StonecrossManor, Director

Dear span474 What a disappointment to read that so many things went wrong with your stay! Please be assured that this is not our normal standard of service and I have addressed the issues that you pointed out with the appropriate staff. We do normally receive many compliments for the efficiency and friendliness of the team which is why it...

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Stonecross Manor Hotel Also Known As

  • Stonecross Manor Kendal
  • Hotel Stonecross Manor
Address: Milnthorpe Road, Kendal LA95HP, England