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Heidi's Grasmere Lodge

Certificate of Excellence
Red Lion Square, Grasmere LA22 9SP, England (Formerly The Harwood Hotel)
Hotel amenities
Heidi's Grasmere Lodge
Best prices for: 1 room 1 guest
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Ranked #7 of 20 Grasmere B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Sparkey_10 Hampshire UK
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372 reviews from our community

Traveler rating
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13
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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    (105)
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    (102)
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Hampshire UK
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We loved Heidi's, we had room 6 which is on two levels with a lovely balcony overlooking Grasmere. The room had everything we needed, the bathroom was a great size with separate double sized shower and a good sized bath with television set in the tiles! We loved the way the place was decorated, and the feel of it. Breakfast... More 

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Derby, United Kingdom
Top Contributor
71 reviews 71 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I stayed for three nights at Heidi's and found it wholly satisfactory, but not stand out. I think it probably falls somewhere between 'average' and 'very good' and if there was a 'good' rating I would have rated it that. The room and bathroom were well appointed, but the room (room 3) was a little on the... More 

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London
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights over Easter and really liked this cosy B&B. We were a group of 6 and all the rooms and bathrooms looked like they had recently been re-done and were really relaxing and elegantly decorated. The B&B is right in the centre of Grasmere which is really convenient for getting around the Lakes. Breakfast was... More 

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Durham, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The staff at Heidi's are first rate and take real pride in their work; the attention to detail and caring attitude was very evident at every level. We have already re-booked. And what is more, they even organised beautiful weather and half an inch of fresh snow to greet us in the morning. Fantastic.

Was this review helpful? Yes 1
theharwoodgrasmere, Owner at Heidi's Grasmere Lodge, responded to this review

I am delighted you have had a great time. We pride ourselves on our quality and service and your comments are appreciated by the whole team x More 

Cheshire
Top Contributor
69 reviews 69 reviews
44 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed March 18, 2015

Although very warm, cute and pretty with the rarity of a guaranteed parking spot, it lacked any personal touch whatsoever. The aim seems to be maximum functionality with least staff – during our stay anyway. Although there is a list of numbers to ring on the noticeboard, the responsibility for managing guests fell to the adjoining café staff, which may... More 

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2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 15, 2015

Nice enough place and the room was lovely and the en suite was lovely. We stayed in the top room and I kept banging my head on the beams. Can't really blame Heidis for this as I knew before I went I was getting a room with low ceilings. But the bed!!!! One of the most uncomfortable beds I have... More 

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Grasmere, United Kingdom
Contributor
20 reviews 20 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 13, 2015

I have started using Heidi's café as I was getting fed up with the one across the road . Heidi's is a nice café and have great staff .they always make you fell welcome and the food and drink are 2nd to none .im glad I changed to this little gem . Lisa has always time for a chat while... More 

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HeidiGrasmere, Owner at Heidi's Grasmere Lodge, responded to this review

Thankyou for your lovely comments. We always try to make time for a chat with our customers and hope you will pop in again soon x More 

1 review
5 of 5 stars Reviewed February 8, 2015

Just returned from a lovely weekend at Heidi's. We have often eaten in the cafe and as the kids were with the grandparents ( no kids can stay) we decided to stay. We arrived early so we're able to have a peek in most of the rooms and I can assure you all are beautiful , quirky and different so... More 

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HeidiGrasmere, Owner at Heidi's Grasmere Lodge, responded to this review

Thankyou for your positive feedback. We pride ourselves on our customer service and quality of products used and it's great to hear you thoroughly enjoyed your stay. We hope to see you again soon x More 

Annan, United Kingdom
Top Contributor
67 reviews 67 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 29, 2015

Heidi"s is a great place to stay even inJanuary .We felt a home right away and our room which was number 1 was brilliant just redecorated to perfection.All the staff and owners are very friendly and helpful nothing is to much trouble.We will book again next time we are in the lakes.

Was this review helpful? Yes 1
HeidiGrasmere, Owner at Heidi's Grasmere Lodge, responded to this review

Thankyou for your lovely comments. It was a pleasure having you to stay and I'm delighted you will take fond memories of your visit back to the States! x More 

Minneapolis, MN
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 19, 2014

Our stay at Heidi's was extremely pleasant. The service was excellent and as the other reviewers will have noted, the premises is pristine. Yes, you do have to take your shoes off - but it's fine since others have too and really gives it a "homey" feel. We had a fuse blow while we were there but one phone call... More 

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theharwoodgrasmere, Owner at Heidi's Grasmere Lodge, responded to this review

Thankyou for your lovely comments. It was a pleasure having you to stay and I'm delighted you will take fond memories of your visit back to the States! x More 

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