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Macdonald Swan Hotel

Certificate of Excellence
Keswick Rd, Grasmere LA22 9RF, England
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Macdonald Swan Hotel
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Macdonald Swan Hotel
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625 reviews from our community

Traveler rating
    243
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    90
    38
    14
See reviews for
62
457
9
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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    (145)
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I cannot praise this hotel enough, we arrived and the really helpful Rosa helped with our room she was so considerate and kind such a lovely manner. our room was spacious immaculate and had everything you could ask for, the attention to detail was refreshing. Lighting was kind to anyone reading also gave a lovely ambiance to the room. Comfy... More 

Was this review helpful? Yes 1
Alderley Edge
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed on April 15th and had a lovely time. Everything was as we requested; we had a number of specific issues about our accommodation, such as easy access and a room that allowed a dog and all were ready when we arrived.We have stayed many times and will do so again.

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West Midlands
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff were lovely, I could not fault them at all. the room was fine, view not so good, but that's the luck of the draw. I was not impressed with the food, the bar menu could do with having a larger choice. Having chosen the steak I was not impressed with the size of the meal.Tiny piece of steak,... More 

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Warwick
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Having recently stayed at the Swan with my wife and two boys I have to say that the staff were delightful and could not be more accommodating. Food was excellent and service to match. Beds were comfortable and bathroom was nice and clean. Some of the mirrors and lamps could do with dusting but that's a minor point. We will... More 

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Was this review helpful? Yes 1
Cockermouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Having stayed at Macdonald hotels before and been very happy with both accomodation and food we decided to have lunch at the Swan Grasmere. It was a pity that the dinning room is not open for lunch however we found a comfortable table in the bar lounge. The menu choice was sparse, we ordered 3 fish and fries and 1... More 

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Glasgow
1 review
4 of 5 stars Reviewed 1 week ago

I was given a lovely room, which was ready before the check in time, and the staff were very communicative and helpful.Would prefer £10 off the bill, than £10 to spend at the hotel during my visit, as I just wanted bed and breakfast, which was great quality, but at the top of what I could afford. Lovely atmosphere, and... More 

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Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Just one night this time and our vehicle had broken down! The staff helped us through our trouble. Thank you. We arrived in 20 degree sunshine on Friday, and awoke to cold and rain on the Saturday with snow high on the fells. We found the welcome just as warm as usual. The hotel has changed slowly over the 20... More 

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Winsford, United Kingdom
Contributor
15 reviews 15 reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Although I know Grasmere very well, I’d never before stayed at the Swan. There were a lot of positives: the room was clean, spacious, well laid out and very comfortable with a nice view over the gardens. The lounge and restaurant were comfortable and clean too. I found that the service was very good: from leaving my bag early on... More 

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Ellesmere Port
1 review
5 of 5 stars Reviewed 2 weeks ago

lovely hotel and the room we had was fantastic the bar and restaurant were great and we had the evening meal deal which was excellent it is also only a very short walk into the village of grassmere which had some lovely bars and restaurants . we would definetly stay at this hotel again

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Broxburn
1 review
4 of 5 stars Reviewed 2 weeks ago

Excellent location, lovely friendly staff, be prepared to have a slow leisurely dinner service, though menu choice very good!! over all enjoyable stay and would stay again. room upgrade a very nice touch thank you.

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