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All 12 Grasmere hotels

Macdonald Swan Hotel

3.0 of 5 Hotel   |   Keswick Rd, Grasmere LA22 9RF, England
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Macdonald Swan Hotel
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79%
Ranked #8 of 12 Hotels in Grasmere
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
valgilbert
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441 reviews from our community

Traveler rating
    182
    161
    59
    27
    12
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45
311
4
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just come back after spending 5 days at the Swan. Driven past it on many occasions always thought it looked a bit outdated. Once inside it's a lovely warm and friendly hotel. Very welcoming on arrival. We had been upgraded to an executive room with views across to Helm Crag and the gardens. The bed was massive with the comfiest... More

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Cheshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Amazing view from our bedroom although the furthest back in the hote,l it was worth the walk. Big, classic king size bed that was so comfy. The meals were fantastic, nicely presented and delivered by staff who were attentive to needs. The position of the hotel is great in regards to the village and the lakes, parking isn't a problem,... More

Review collected in partnership with this hotel

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gmswangrasmere, Manager at Macdonald Swan Hotel, responded to this review

Good Afternoon Brian O Thank you for taking the time to post your review. I was happy your enjoyed your stay and I do agree the classic rooms some of them do have stunning views over our gardens to Helm Crag and Dunmail Raise, also with Grasmere random weather the view is always changing. I have passed your comments on... More

Cranleigh
1 review
4 of 5 stars Reviewed 3 days ago NEW

We first visited Swan hotel on our honeymoon 25 years ago this year, very welcoming on arrival, excellent room with bubbles on arrival, food good, very relaxing time. Need to return before another 25 years have passed.

Review collected in partnership with this hotel

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gmswangrasmere, Manager at Macdonald Swan Hotel, responded to this review

Good Afternoon Philip T Thank you very much for your review. I have forward this on to all the team. I am glad we could make this special trip just as memorable and relaxing as the last time you were here. I look forward to welcoming you back in the very near future Kind Regards Scott Davies More

Wirral
1 review
2 of 5 stars Reviewed 3 days ago NEW

Staff need training in dealing with complaints and general courtesy. Manager needs to respond to complaints made as was never available to talk to. Hotel is run down drab and depressing with no atmosphere or ambiance. Music played in restaurant was 30 years old and depressing. Shower was either hot or cold. Room was cold and damp. Milk was off.... More

Review collected in partnership with this hotel

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gmswangrasmere, Manager at Macdonald Swan Hotel, responded to this review

Good Afternoon Maria W Thank you for taking the time to post your review I was disappointed to see you found the hotel run down and drab. We are currently in the process of updating the public areas including the restaurant which will prevent it looking so dark in the future. I have passed your comments onto the chef and... More

2 reviews
3 of 5 stars Reviewed 1 week ago

My friend bought me the stay here for my birthday present and for a MacDonald hotel, whose reputation is good quality we are so far very disappointed. It is not located in the village, only a 1 min drive, unsure of walking distance, will do tonight but will have to take our flat shoes aswell as heels. We were told... More

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gmswangrasmere, General Manager at Macdonald Swan Hotel, responded to this review

Good Morning Janheto, Thank you for taking the time to post your review of your currant stay at the hotel, we appreciate all our reviews whether they are constructive or positive and we share them with the whole of the team on a regular basis. I am disappointed to learn that you are so far not happy with your stay,... More

Bolton, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel , friendly staff and comfortable rooms. The beds are so comfortable, you don't want to get out of them! The food is first rate, all locally sourced produce, and cooked to perfection. Can't fault the place at all, would definately recommend this hotel to anyone thinking of visiting Grasmere or the surrounding districts. Locals beers to drink as... More

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gmswangrasmere, General Manager at Macdonald Swan Hotel, responded to this review

Good Evening Glynis K, Thank you for taking the time to post your review regarding your recent stay at the hotel, we here at the hotel appreciate all our reviews whether they are constructive or positive and share them with the whole of the team on a regular basis. We are so pleased to hear that you enjoyed your overnight... More

Mytholmroyd, United Kingdom
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked a three night stay with breakfast. Room 37? was a little on the small side but was well furnished. Bathroom similar with a very tight fit with little elbow room! Other than that we had a very comfortable stay. Breakfast was plentiful with continental and traditional English options. One small hiccup with a still frozen veggie sausage was rapidly... More

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gmswangrasmere, General Manager at Macdonald Swan Hotel, responded to this review

Good Afternoon Rockhopperz, Thank you for taking the time ton post your reviews regarding your recent stay at the Macdonald Swan Hotel, Grasmere. We here at the hotel appreciate all our reviews whether they are positive or constructive and we share them with the whole of the team on a regular basis. Really pleased to hear that you had a... More

solihull
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in a newly refurbished Executive Double rooms which was very nice and quiet. Stayed for 2 nights on "Walking Break" Package, sandwiches ok but maps given are not totally accurate but very useful. Dinner in the restaurant was very good but breakfast was disappointing. We had a coach party staying the first night so restaurant was very busy and... More

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gmswangrasmere, General Manager at Macdonald Swan Hotel, responded to this review

Good Afternoon Simon W, Thank you for taking the time to post your review regarding your stay at the Macdonald Swan Hotel, Grasmere. We here at the hotel appreciate all our reviews whether they are constructive or positive, we also share them with the whole of the team on a regular basis. Glad to hear that you enjoyed your walking... More

Redditch, United Kingdom
Top Contributor
50 reviews 50 reviews
47 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for two nights; part business, part pleasure. Nice location and within easy walking distance of the village of Grasmere. Room was nicely fitted with great view from the window. We ate in the restaurant one evening and the food and service were good (though quite expensive). Breakfast was fine and served quickly. Would stay again.

Was this review helpful? Yes 1
gmswangrasmere, General Manager at Macdonald Swan Hotel, responded to this review

Good Afternoon Mr TR4, Thank you for taking the time to post your review regarding your recent stay at the Macdonald Swan Hotel, Grasmere, we here at the hotel appreciate all our reviews whether they are positive or constructive and share them with the whole of the team on a regular basis. Glad to hear that you enjoyed you 2... More

Hartlepool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We searched for a hotel during the peak season and in the end we settled on the swan, the reception managed to squeeze us in a familly room. When arriving the view is stunning and i was greeted in a warm and friendly mannor The room was excellent and the ground breathtaking. The Breakfast was great with a good selection... More

Was this review helpful? Yes
gmswangrasmere, General Manager at Macdonald Swan Hotel, responded to this review

Good Afternoon Julie T, Thank you for taking the time to post your review regarding your recent stay at the Macdonald Swan Hotel, Grasmere. We here at the hotel appreciate all our reviews whether they are constructive or positive and we share them with the whole of the team on a regular basis. We are so please to know that... More

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Additional Information about Macdonald Swan Hotel

Address: Keswick Rd, Grasmere LA22 9RF, England
Location: United Kingdom > England > Cumbria > Lake District > Grasmere
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Macdonald Swan Hotel 3*
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Also Known As:
Hotel Macdonald Swan
Macdonald Swan Grasmere

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