My Husband and I spent the weekend here for our 10th Wedding Anniversary. It was such a lovely hotel. The food was excellent and the staff were helpful and friendly. The Hotel was perfectly positioned for many beautiful walks which meant that we could park the car on arrival and not have to drive again until we left. Perfect, just... more

The hotel itself was lovely, but didnt warrent £110 per night. When we have stayed in 4 star hotels before we have experienced a bit of luxury. The staff did not smile, they were quite miserable and did not speak very good english. When we checked out this morning we were not even asked if we enjoyed our stay. They... more

We stayed at the hotel for two nights during October. First the positves: - good location for Grasmere and plenty of parking - hotel lobby and bar have been renovated to a good standard with a nice modern feel - check in was very efficient - bedroom and bathroom very clean and decorated nicely Next, the not so good bits:... more

This was a very expensive stay for what we got - we booked a "larger" room which was still fairly small, at £190 per night, B & B. The staff were polite enough but the only persons who smiled at us during our entire stay were the chambermaid whom we met on the landing and the young girl who delivered... more

This is a high quality hotel where customer satisfaction is the expressed goal of their staff. I spent five well looked after days here with my wife on our anniversary and enjoyed the very splendid fare and friendly efficient service. The hotel has some excellent links with an excellent spa resort nearby which was all part of the deal. At... more

We had stayed in The Rothay Garden a few times before their major rebuild and refurbishment but this was the first time since and wow what a difference. It was just lovely. A fabulous room with a little balcony overlooking the river, beautiful decor and lots of space. The bathroom was a little cramped and not as well finished as... more

Booked Stone Arthur Loft suite last Friday night as a special birthday treat for my husband - expensive but well worth it - fabulous room with uniquely designed feature bath, luxury touches of handmade chocs, ground coffee and cafetiere ( not instant sachets ) , baskets of lovely towels and bathrobes . Stunning views from our room , hotel in... more

We arrived very late after a long day of traveling and couldn't have asked for a more welcoming reception. This was exceptional service, greatly appreciated. The woman who was on duty during the night of 6 August 2009 should be commended. more

Pros - stylish and clean rooms in an excellent location. Cons - terrible Reception staff, over keen for you to have an overpriced meal in the hotel restaurant, no atmosphere in the bar. Warning bells started when trying to book this hotel. Lastminute.com had the hotel priced at £89 for a standard room. When I rang the hotel to see... more