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Grand at Grasmere

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Red Bank Road, Grasmere LA22 9PU, England (Formerly Gold Rill Country House)
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Grand at Grasmere
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243 Reviews from our TripAdvisor Community

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Liverpool, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Having stayed at many country house hotels, this isn't, in our opinion, in the style of a country house as advertised on the sign outside. However, if you are looking for a stylish, contemporary hotel, with bistro style cuisine, then this is the place for you. The hotel is undergoing a massive refurbishment programme. We stayed for one night in... More 

Helpful?
2 Thank Lakelovers9245
Bolton
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Let me start by reviewing this breakfast fiasco. So we waited some 20 minutes before anyone came to take our breakfast order which considering the hotel was not full was a bit much.When he arrived he came with his I Pad and took our orders. Very high tech! Almost an 45 minutes later he came back with these wonderful words."The... More 

Helpful?
1 Thank topgun1953
Lytham9, Manager at Grand at Grasmere, responded to this review

Dear Topgun 1953, Thank you for your recent stay with us at the Grand At Grasmere. We appreciate your feedback, especially regarding the issues you experienced during breakfast. After looking into the misplaced breakfast order, it appears that there was a simple user error when inputing your order into the iPad, which resulted in your order not being printed in... More 

Wigan, United Kingdom
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hotel good, short walk into centre of village. The bad part was the breakfast, down for 9/15am, took our order and then the wait, wait, wait, yawn, wait. At 10/15am no breakfast, they then came to tell us that they never put in the order, after waiting so long one of our party decided not to bother, we ordered again,... More 

Helpful?
3 Thank phillsue
Richard W, Owner at Grand at Grasmere, responded to this review

Thank you for your review! I believe the team did reply by email. And did try to answer your problem with an apology! It was a simple error that was made , and this created a delay for your cooked breakfasts! If the order wasn't placed, then no one knew! I do apologise again, and hopefully you will try us... More 

Leicestershire
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited for 2 day break this week From arrival to departure we were looked after extremely well Courtyard room was good size and very quiet Breakfast and Dinner were excellent All staff superb and knowledgable regarding the wine and food Young lady on reception was also very good

Helpful?
Thank CastleEdenboy50
Richard W, Owner at Grand at Grasmere, responded to this review

Many Thanks for your review! We look forward to seeing you again soon! More 

Lytham St Anne's, United Kingdom
Level Contributor
149 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for the one night, checking in went easy...hospitable and friendly staff. Bar and restaurant areas relaxed and impressive. Stayed in a room which obviously hadn't been refitted yet....the room was dated but comfortable bed and bedding. The bathroom wasn't that clean with bath panel loose and soap from previous residents hanging around.

Helpful?
2 Thank Richard C
Richard W, Owner at Grand at Grasmere, responded to this review

Many thanks for your comments! Much appreciated. We are working hard on improving the rooms and housekeeping! Its our main priority at the moment. We are refurbishing 4 rooms currently and they will be ready from mid February. Improvements to the the housekeeping systems are being implemented! Thank You again for your help! We hope you will come and try... More 

Blackburn, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Grand for a Birthday celebration and enjoyed a fantastic meal in the Restaurant with great service. We both had great filet steaks and our friends had the lamb which they thought was outstanding. The service was very attentive and friendly. Our friends stayed in the lodge which was very comfortable and they even had their own... More 

Helpful?
3 Thank Graeme T
Richard W, Owner at Grand at Grasmere, responded to this review

Very pleased you enjoyed the steak and the rooms! 4 more rooms being upgraded during February! Breakfast is an important meal when spending the day on the fells! We continue to develop the choice and offering. Thank You! Hope you visit again soon. More 

England, United Kingdom
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was the first time we have visited this hotel as we heard it was being refurbished and was the sister hotel of the Grand in Lytham. Owned by the same family. With more rooms to be completed this year 5 rooms already upgraded and all public areas finished off to a high standard. New restaurant, bar, lounge and reception... More 

Helpful?
Thank NATBET
Richard W, Owner at Grand at Grasmere, responded to this review

Very pleased you enjoyed your stay! 4 more rooms to be upgraded during February! And Summer prices are reasonable, especially if booked well in advance on the website. See the special Midweek Madness Offer! New "Boot Room" also to be completed in February to hang up walking gear and dry overnight! We look forward to you visiting again soon!. More 

Blackpool, UK
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Absolutely fab time staying over at Grand at Grasmere. The hotel is located near the lake and the village which are great for strolls. The staff are lovely and attentive, special mention for manager Lorraine. The food is nothing short of amazing and had one of the best steaks ever ( try the Chimmichurri sauce). The newly refurbished bedrooms are... More 

Helpful?
Thank darrenjwhiteside
Richard W, Owner at Grand at Grasmere, responded to this review

Darren Thank you for your review! Very pleased indeed that you enjoyed your stay, and the Steak! We look forward to you visiting again soon! More 

Preston
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had one night in this lovely hotel and I am struggling to find a fault. We stayed in a standard room (yet to be refurbished). The room was slightly tired decor wise (hence a reduced price) but perfectly clean and comfortable. We had a lovely view from the ground floor, a very comfortable bed with crisp (I suspect new?) cotton... More 

Helpful?
Thank Katellen
Lorraine T, Guest Relations Manager at Grand at Grasmere, responded to this review

Dear kateallen, Thank you for taking the time to review our hotel following your recent stay. We are delighted that you enjoyed your stay, It is always nice to receive a lovely positive review such as your's and for you to be struggling to find fault is the ultimate compliment, so thank you. We look forward to welcoming you back... More 

Blackburn, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

a group of 12 pensioners stayed for 3 days this week. We were pleasantly surprised by the renovations. The rooms were very clean, the bed really comfy. Not too keen on the open kitchen, BUT the food was excellent. We were impressed by the staff too. My husband did not like the music playing in background.

Helpful?
2 Thank Linda W
Lorraine T, Guest Relations Manager at Grand at Grasmere, responded to this review

Dear Linda W, Thank you for taking the time to review our hotel following your recent stay. The open kitchen isn't for everyone but thank you for your kind comments regarding the excellent food, clean bedrooms, comfy beds and our team. We hope to welcome you and your party back at a future date. Kind regards Lorraine More 

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