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309 - 323 Hedon Road, Kingston-upon-Hull HU9 1NU, England
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Trinity Hotel
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40%
Ranked #15 of 20 hotels in Kingston-upon-Hull
A recent review
5 of 5 stars reviewed 3 days ago
gemmatozer
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  • Reviews (69)
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69 people have reviewed this hotel

Traveler rating
    22
    6
    12
    11
    18
See reviews for
9
12
6
16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Well we're do I start me and my husband got married here on 12th July 2014. After reading some bad reviews I must admit I was a little nervous and did go into trinity a few times to speak with Brian who put my mind at ease each time. The day finally arrived and omg I was speechless the room... More

Was this review helpful? Yes
England
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband & 2 colleagues were unfortunate enough to be booked into this hotel for 2 nights this week whilst working in Hull, but will not be returning!! The rooms - No duvet cover on one bed, another bed bottom sheet creased (looked as though it had been slept in and not changed Duvet messy, creased no pillowcase - bed... More

Was this review helpful? Yes
Trinity T, Manager at Trinity Hotel, responded to this review

Thank you for your review. The manager formerly apologises to the 3 men who stayed with us for them 2 nights. Had the food not been up to the high standard that we work by, and then men had stated it wasn't up to their expectations we would of offered a free meal the second night, or a complimentary drink.... More

Driffield, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

Stopped here for 1 night for a girls night out. Hotel looked fine from the outside. Inside reception area and bar/restaurant looked good. Check in was quick, staff friendly. We eventually found our room as it was like a maze. On entering our room we noticed that we had no curtains on one of the windows. The wall lights didn't... More

Was this review helpful? Yes
Trinity T, Manager at Trinity Hotel, responded to this review

Thank you for your review. Full apologies where given to you with regards to the room. Had we had any spare twin rooms, without a doubt we would of swapped you as soon as possible, however with it being a busy Saturday night, this wasn't possible. With regards to the curtain, yes a free drink was offered, which should of... More

Kingston-upon-Hull, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 9, 2014

I f i was completely honest i booked this venue for my 30th birthday and was really nervous after reading some of the reviews but i am so glad i did!! We reserved the date earlier in the year so when we came to finalise some details the person i was dealing with had changed and so did some prices.... More

Was this review helpful? Yes 5
Trinity T, Manager at Trinity Hotel, responded to this review

Many thanks for your lovely review Jenna. Was a complete pleasure working this night, helping set up, and planning everything with you. We hope your 30th birthday was one to remember!! Many happy regards, Management. More

Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 11, 2014

Ooo where do we start? we booked here for our wedding which was on the 25th April this year, paid for the room only and discussed certain things which they agreed upon. We kept in contact with them as they were not that switched on at their end. We arranged an evening to meet with Brian the manager only to... More

Was this review helpful? Yes 4
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 27, 2014

We stopped here for 1 night for a friends wedding. We were warmly welcomed by the staff when we arrived. And this hotel looks so much better inside. We eventually found our room it was like a maze. It was very warm and the bedding clean. But I don't think the sheets have ever seen an iron, my wife went... More

Was this review helpful? Yes
Trinity T, Manager at Trinity Hotel, responded to this review

Hi Helen, thank you for your review. All comments have been taken on board, and we personal thank you for your lovely comments. Your comments about the room have been passed on to our house keeping team, and we're glad that the towel situation was resolved fast. Each member of staff who worked that night thoroughly enjoyed themselves and we're... More

Hull
1 review
5 of 5 stars Reviewed April 22, 2014 via mobile

Me and my friend had a great stay, we stayed in room 212. The staff was excellent. My only problem was the faulty alarm going off early hours in the morning but still really enjoyed our stay will be Deffinetly coming back. Jasmin x

Was this review helpful? Yes
Trinity T, Manager at Trinity Hotel, responded to this review

Hi Jasmin, Thank you for your lovely review, your comments will be passed onto all the members of staff! We're glad you enjoyed your stay with us, and we do apologise about the alarm, which has now been resolved. We look forward to seeing you again in the future. Kind regards, Lauren. More

1 review
1 of 5 stars Reviewed April 20, 2014 via mobile

Stayed here for three days Not very clean no towel in bathroom no tea or coffee in room no milk for breakfast cereals key card didn't work in the doors fire alarm keeps going off no heating Hotel very cold

Was this review helpful? Yes
UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 20, 2014

If you don't mind cord carpet, unironed bed sheets and heatingless rooms then you might be ok here. Add to that a shower which sprays water from everywhere but the head and doesn't fit into the holder making it impossible to use and you'll get a good impression of my stay. It explained why there were no towels in the... More

Was this review helpful? Yes
Trinity T, Manager at Trinity Hotel, responded to this review

Hi, all of our rooms and cleaned at a high quality standard, ensuring that every guest has a clean and pleasant stay at Trinity. We do apologise for the shower head, we're aware that they're a few minor tweaks to be made here and there and any problems are undergo in getting fixed and upgraded. Our reception staff and cleaners... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 12, 2014

Here this weekend and considering the past negative reviews I am pleasantly surprised. Rooms are basic but clean, beds a little noisy but overly bad. Free wifi and plenty of sockets in the room, shower is nice and hot. The Tv could do with being a little bigger but overall I think it's perfect for what I need. Went down... More

Was this review helpful? Yes 1
Trinity T, Manager at Trinity Hotel, responded to this review

Hello Lee, firstly we would like to thank you for your lovely and kind review. As you may be aware, we're in the middle of upgrading our rooms one by one, so any problems like a squeaky bed, will be resolved in the near future! We're glad you enjoyed breakfast, I will pass your comments on to Scott. We look... More

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Additional Information about Trinity Hotel

Address: 309 - 323 Hedon Road, Kingston-upon-Hull HU9 1NU, England
Location: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull
Price Range (Based on Average Rates): $
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Amenities

Bar / Lounge Free Parking Restaurant Room Service
Official Description (provided by the hotel)
We embody all the traditional values of hotel keeping, whilst keeping up to date with the requirements for the business and leisure travellers. Our 30 en-suite bedrooms are modern, well equipped and fully fitted with trouser presser, tea and coffee facilities, TV, telephones and hairdryers. A recent addition has been the Executive Suite which is furnished in warm welcoming modern colours and luxurious fabrics. Other facilities also include Free Wireless Broadband Internet access and Free Car Parking for our residents on site. Overall, we aim to provide you with the standard of occasion you so obviously deserve and yet, at the same time, achieve a surprising level of affordability and value. We're the perfect choice for those looking for hotel in Hull. Client satisfaction is paramount and is the ethos of the hotel together with the training and welfare of all its management and staff. I hope you will enjoy our hotel - see and appreciate the quality of our product and the friendliness of our management and staff and always make Hotel Trinity your first choice when visiting Kingston Upon Hull. ... more   less 
Number of rooms
32

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