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2.0 of 5 Hotel   |   Osbourne Street | Ferensway, Kingston-upon-Hull HU1 2NL, England
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A recent review
3 of 5 stars reviewed 1 week ago
Pie5 Manchester, United Kingdom
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346 people have reviewed this hotel

Traveler rating
    94
    138
    70
    27
    17
See reviews for
63
94
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71
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Contributor
18 reviews 18 reviews
4 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Arrived late on Saturday night, about 10:00 ish , bit crowded around the entrance door, people smoking and they were,nt for moving ..... checked in, staff were very pleasant and helpful. The hotel is in a great location, cheap and clean, we were in hull for the football, we were picking a coach up at the K.C. stadium early the... More

Was this review helpful? Yes 1
IbisHullManager, General Manager at Ibis Hull, responded to this review

I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please contact me on 01482 387500 or Philip.woods@accor.com Kind Regards Phil Woods General Manager More

Manchester, United Kingdom
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I have visited this hotel a few times over the past 10 or so years and I always found it pretty good. However this time I was a little disappointed. Firstly, there is no car parking on site. You can park in the nearby Princess Quay shopping centre car park, but they will charge. We were also stung on the... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
IbisHullManager, General Manager at Ibis Hull, responded to this review

I am sorry that on this occasion that you where dissapointed with your stay. I treat all feedback with utmost seriuosness and I am currently investigating this matter. Kind Regards Phil Woods General Manager More

London
Top Contributor
98 reviews 98 reviews
64 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 1 week ago

The ibis in Hull is a budget hotel and you get what you pay for (we pay £33/night for the room). Staff are friendly and the lobby is nice. The room is small and basic, same with the bathroom. Bring your own toilet paper as it's like cardboard. TV is small and has only terrestial channels (one annoyance is the... More

Was this review helpful? Yes 1
IbisHullManager, General Manager at Ibis Hull, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your stay and we haven noted your comments regarding the cleanliness of your room which I am addressing and I would also like to point out that we are getting bigger televisions by the end of May. Kind Regards Phil Woods General Manager More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This is my third stay on business at the Hull City Centre Ibis. Great value for money and well located for the railway station. Colette on front of house always adds a warm and friendly welcome. Ask Colette to guess what you do for a job. Always a good crack!

Was this review helpful? Yes
IbisHullManager, General Manager at Ibis Hull, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that Collette and my team will be delighted you enjoyed your stay. I look forward to welcomimg you back again very soon. Kind Regards Phil Woods General Manager More

Tamworth, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Collette and Colleen were fantastic. Their hospitality was second to none. made me feel so welcome. Not slept so well in a long time. Clean, warm room. Bathroom was brilliant, no tiles in sight but so clean. loved having a shower when i finished work. Bedsheets and towels changed everyday without fail. Meals were good too. Collette thank you for... More

Was this review helpful? Yes
IbisHullManager, General Manager at Ibis Hull, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that Collette and Colleen will be dielghted to hear that you enjoyed your stay. I look forward to welcoming you back again soon. Kind Regards Phil Woods General Manager More

Barton-upon-humber, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel the night before as a last minute night away and found the hotel excellent. The staff were friendly and the room was clean and tidy. Will be staying again in the future. Location is great too

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
IbisHullManager, General Manager at Ibis Hull, responded to this review

Thanks for your review. I am glad you had a good stay with us. See you again on your next trip hopefully! Kind Regards Phil Woods General Manager More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

My colleges and I stayed at the Ibis Hull last week and found not only is it central to the city, but it is clean, spacious and welcoming. We ate in the bar area and the food was quickly presented with the professionalism of a well established resturant. The free 24 hour wi-fi is a bonus and we were surprised... More

Was this review helpful? Yes
IbisHullManager, General Manager at Ibis Hull, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in near future. Kind Regards Phil Woods General Manager More

Doncaster, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed in the Ibis Hull many times and have always found the staff to be very friendly and extremely helpful. I have just got back from my latest stay at the Ibis and would like to remark on the wonderful refurbishment that has just been completed. The smart and chic reception area is a very welcoming sight. I... More

Was this review helpful? Yes
IbisHullManager, General Manager at Ibis Hull, responded to this review

Thank you for your kind comments and compliments- I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind Regards Phil Woods General Manager More

Hull
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I paid £33 for a double room 1400 on Sat to 1200 on Sun. The room was clean. The shower great. Main channels on the TV plus a mix of French, Spanish etc. The evening meals were expensive and limited. I was further disappointed that the Caesar salad was not available. However, the food was excellent when it arrived and... More

Was this review helpful? Yes
IbisHullManager, General Manager at Ibis Hull, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again soon. Kind Regards Phil Woods General Manager More

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Additional Information about Ibis Hull

Also Known As:
Ibis Hull Hotel
Ibis Hull Hotel Kingston-Upon-Hull
Ibis Hotel Hull
Ibis Kingston Upon Hull
Address: Osbourne Street | Ferensway, Kingston-upon-Hull HU1 2NL, England
Phone Number:
Location: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull
Amenities:
Restaurant Wheelchair access
Hotel Style:
#6 Business Hotel in Kingston-upon-Hull
#8 Family Hotel in Kingston-upon-Hull
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Hull 2*
Official Description (provided by the hotel):
The Ibis Hull hotel is located 1 km from Hull town centre and Hull Theatre, just 500 m from the railway station, close to Costello Stadium and Queens Gardens. Book one of our 106 ventilation cooled rooms with wireless Internet access (including six adapted for guests with limited mobility) and make the most of the hotel amenitites on offer, the Le Nautique restaurant, a bar offering snacks 24 hours 7 days and public parking. Pets allowed. ... more   less 
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