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Ibis Hull

Osbourne Street | Ferensway, Kingston-upon-Hull HU1 2NL, England
Hotel amenities
Ibis Hull
Best prices for: 1 room 1 guest
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Ranked #14 of 22 Hotels in Kingston-upon-Hull
A recent review
4 of 5 stars reviewed 2 days ago
bigyan Doncaster
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452 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Doncaster
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

met by very friendly staff at reception rooms typical ibis clean and comfortable got the room at a great price so great value for money excellent shower and plenty of room in shower enclosure good central location drinks a bit pricey but bar staff very helpful and friendly didn't have breakfast but got it offered at a good price the... More 

Was this review helpful? Yes
IbisHullManager, General Manager at Ibis Hull, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to welcoming you back again in the near future. Kind Regards Phil Woods General Manager More 

Glasgow
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The heat on the floor was noticeably higher than below and the room was just too stuffy. I had very poor sleep on my first night, even though I had cold air coming in the window. The beds have a foam over mattress. I guess some people like this, but the heat held by it was insufferable to me. I... More 

Was this review helpful? Yes
IbisHullManager, General Manager at Ibis Hull, responded to this review

Thank you for taking the time to write a review about your staff at Ibis Hull. I am sorry that on this occasion you did not enjoy your staff and we have noted your comments regarding the heat in the bedrooms which my maintenance engineer is currently checking all rooms to make sure that the air cooling system works throughout... More 

Kingston-upon-Hull, United Kingdom
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a birthday night out, basic room but you get what you pay for it doesn't claim to be the Hilton hotel. Wasn't blown away but did the job, big shower was good although the actual bathroom itself felt like being in a caravan.

Was this review helpful? Yes
IbisHullManager, General Manager at Ibis Hull, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind Regards Phil Woods General Manager More 

Solihull, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

P, hil Wood and his long term comitted team, do it again ... they make this hotel, and I hope in IBIS they get a reward as THE BEST TEAM .... Well Done Phil. WEll don the team. See you nest year ........ I HOPE... I am 71 and counting, x fingers.

Was this review helpful? Yes
IbisHullManager, General Manager at Ibis Hull, responded to this review

Thank you for your kind comments and compliments- I am delighted that you enjoyed your stay again at Ibis Hull. I look forward to welcoming you back again soon. Kind Regards Phil Woods General Manager More 

London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was visiting someone in Hull for the night and I had booked a room in the Ibis prior to arrival. For a central location close to train station too, which was an added bonus. It cost just £48 for the night, which I thought was quite cheap since Travelodge were going to charge for £60 for the night and... More 

Was this review helpful? Yes
IbisHullManager, General Manager at Ibis Hull, responded to this review

Thank you for taking the time to write a review about your recent stay at Ibis Hull. I am delighted that you enjoyed your stay and we have noted your comments regarding the temperature in the hotel which we are addressing. Kind Regards Phil Woods General Manager More 

Earlestown
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Upon arrival we were told that the lift was out of order, so we had to lug our bags up 4 flights of stairs, no offer of help was forthcoming. The room had a lovely view of a brick wall and the hotel has no parking. When we left the lift was still out of action.

Was this review helpful? Yes 1
IbisHullManager, General Manager at Ibis Hull, responded to this review

I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with utmost seriousness and I can assure you the lift has now been repaired. Next time you stay please mention to my team about your problems with the lift on your previous stay and we will do our very best to get... More 

Burnley, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed over may bank holiday arrived on saturday and in the evening the lift broke we were on the 1st floor and i use crutches so it was hard work using the stairs. When we asked on the sunday when someone was coming to sort it out they said they were unsure but they moved us straight away to the... More 

Was this review helpful? Yes
IbisHullManager, General Manager at Ibis Hull, responded to this review

Thank you for taking the time to write a review about your stay at Ibis Hull. I am delighted that you enjoyed your stay and we have noted your comments about family rooms which we are trying to address. Kind Regards Phil Woods General Manager More 

Newcastle, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

The only good thing about this hotel is the location. The word basic is an understatement, the whole hotel is reminiscent of a bad youth hostel, from the outdated decor to the disposable plastic tea spoons. The rooms are absolutely tiny, dirty and boiling hot. The so called air cooling and heating system didn't even turn on. I rang reception... More 

Was this review helpful? Yes
IbisHullManager, General Manager at Ibis Hull, responded to this review

I am sorry that on this occasion that you were dissapointed with your stay. I treat all feedback with utmost seriousness and I am currently investigating your comments. Re-training will be given to the team members concerned regarding the air cooling system in the bedrooms and the way they work. I can assure you that my team and I were... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for 4 nights, checked in around tea time on the Saturday the receptionist was so friendly and helpful. The food was well presented and delicious the best meal we've eaten out for a very long time. Brekafast was help yourself buffet which was cooked to perfection, Breakfast staff couldn't of been more helpful. The room was spotless and serviced... More 

Was this review helpful? Yes 1
IbisHullManager, General Manager at Ibis Hull, responded to this review

Thank you for your kind comments and compliments- I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind Regards Phil Woods General Manager More 

Lincolnshire, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here with my girlfriend for a night out and retail therapy. The room was well worth the £45 we paid for the night. Was in a perfect central location to everything. The staff were very friendly. The room was very clean and tidy and the buffet style breakfast was very nice and worth the money. Would stay here again... More 

Was this review helpful? Yes
IbisHullManager, General Manager at Ibis Hull, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind Regards Phil Woods General Manager More 

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