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Holiday Inn Hull Marina

3.0 of 5 Castle Street | North Humberside, Kingston-upon-Hull HU1 2BX, England
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Certificate of Excellence 2014
Holiday Inn Hull Marina
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Holiday Inn Hull Marina
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522 reviews from our community

Traveler rating
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    87
    31
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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chorley, lancashire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars NEW

I stayed for one night on business and was impressed with the rooms and the comfort. It was also a great location for the city centre. The staff were helpful particularly in the restaurant where nothing was too much trouble. The only downside was the old fashioned practice of charging £5 an hour for internet access, in this day and... More 

Was this review helpful? Yes
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Guest, Thank you for taking the time to complete your review, I am really pleased that you enjoyed your stay and thank you for your kind comments with reference to our hotel and staff, we pride ourselves on the service we offer to our guests & always put our guests needs first. I would also like to inform you... More 

Lincoln, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed on the 27Feb15 (rooms 330 and335). Impressed by the pleasant staff and the hotel. Location for the old town and its pubs and restaurants is perfect. Meals very good, breakfast excellent. Must buy one of those pancake makers. Will definitely be back. Thanks for the great stay.

Was this review helpful? Yes
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear BDanson, Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay, so I am pleased you liked your room, our fantastic location here on the Hull Marina, enjoyed your food during your stay with us and found our staff to be pleasant,... More 

2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for one night it's a lovely hotel rooms are nice and clean and the staff are very friendly we've stayed here a few times and we even got married here in September 2013 will go back again

Was this review helpful? Yes
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Mariajane M, Thank you for taking the time to complete your review, I am really pleased that you enjoyed your stay and thank you for your kind comments with reference to our hotel and staff, we pride ourselves on the service we offer to our guests & always put our guests needs first. We look forward to welcoming you... More 

Rochester, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

Recently stayed here for 2 nights with work,and have been staying on and off for the last 3 years and it has to be said,its not getting any better. The menu hasnt had an injection of inspiration EVER The rooms smell stale and are always cold unless you have the heating on full blast,because of the gaps in the windows.... More 

Was this review helpful? Yes
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Inco82, Thank you for taking the time to complete your review, I am really sorry to read that you did not enjoy your stay with us. We would like to discuss this personally with you, so we would really appreciate it if you could contact us directly on; louise.thompson@ihg.com or call 0871 942 9043. Your feedback is very much... More 

Bradford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed one night at hi...the staff were really friendly welcoming. .gave my kids bag of sweets on arrival...the room was lovely amazing views...choice of pillows...iron.little bottles shampoo etc...breakfast fantastic..pancakes too ..so much choice.....staff helpful..friendly. ..from Hotel went for lovely walk down the marine to shoreline...lovely view point.u can get to deep.. Normally stay elsewhere no more love it...view was... More 

Was this review helpful? Yes
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Lynne1066, Thank you for taking the time to complete your review, I am really pleased that you enjoyed your stay and thank you for your kind comments with reference to our hotel and staff, we pride ourselves on the service we offer to our guests & always put our guests needs first. We look forward to welcoming you back... More 

Hull, Massachusetts
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here valentines night. Staff where very helpful and very friendly. I asked for a room with a veiw and that's what I got so was incredibly happy with my marina veiw room, room was very clean and tidy. Couldn't fault it at all. Breakfast was yum too. Great value for money, even used the pool and sauna! Thank you... More 

Was this review helpful? Yes
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Abbi F, Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay, so I am really pleased to hear you liked your room, our fantastic location here on the Hull Marina, enjoyed your breakfast and found our staff to be very helpful... More 

Warrington, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

My Husband and I have just spent a wonderful weekend at the Holiday Inn Hull Marina. Not sure what Pontiddly was listening to that night, as the entertainment from the singer/guitarist was enjoyed by all present. Superb room with view of the Marina. Superb food. Staff could not be more friendly, nothing was too much trouble for them. We usually... More 

Was this review helpful? Yes
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Jackles1, Thank you for taking the time to complete your review, I am really pleased that you enjoyed your stay and thank you for your kind comments with reference to our hotel and staff; we pride ourselves on the service we offer to our guests & always put our guest’s needs first. We are very proud to have converted... More 

Beverley, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent a really enjoyable evening last night in the Holiday Inn restaurant the food and and service were superb and the live entertainment supplied by Arran Mathie was amazing boy can he sing and play a guitair . We would thoroughly recommend you visit .

Was this review helpful? Yes
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Ian L, Thank you for taking the time to review your meal here at the Holiday Inn Hull Marina. I am really pleased to read that you had a great experience dining in our restaurant, we always try our best to ensure we meet our guest’s needs and aim high to deliver a great guest experience so I am... More 

Gloucestershire
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

You really get the impression that this place has gone to great lengths and given great thought to ensuring that you get a warm welcome and have a comfortable nights sleep in a very well equipped room in a good location. Top marks for that. But I also got the impression that they are serving food and drink because they... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hull Marina, responded to this review

Dear Pomtiddly, Thank you for writing a review about your recent stay with us. I am delighted to hear that you liked the convenient hotel location and comfortable rooms. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that... More 

United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had the opportunity to record a wedding video here in the first week of February (We are professional wedding videographers) so I made the obligitory site visit and took some external footage. Lauren - the wedding co-ordinator was truly helpful and showed us the ceremony room which I understood was one of the smaller rooms for more intimate weddings. Slightly... More 

Was this review helpful? Yes 2
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear ChrisNChris, Thank you for taking the time to review your recent visit to our hotel for the research you was needing. Our aim here at the Holiday Inn Hull Marina is to make our guests feel as comfortable as we possibly can and after looking into your feedback it is my understanding that we were asked to turn the... More 

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Additional Information about Holiday Inn Hull Marina

Address: Castle Street | North Humberside, Kingston-upon-Hull HU1 2BX, England
Phone Number:
Location: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hull Marina 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Holiday Inn Hull Marina Hotel Kingston-Upon-Hull
Hull Marina Holiday Inn
Holiday Inn Kingston-Upon-Hull
Kingston-Upon-Hull Holiday Inn
Hotel Style:
#3 Romantic Hotel in Kingston-upon-Hull
#6 Family Hotel in Kingston-upon-Hull

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