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Holiday Inn Hull Marina

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Castle Street | North Humberside, Kingston-upon-Hull HU1 2BX, England
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Holiday Inn Hull Marina
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566 Reviews from our TripAdvisor Community

Traveler rating
    214
    217
    92
    35
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
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All months
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

On Saturday 20th june 2015 we held our wedding at holiday inn. We booked it in 2013 after meeting with ashleigh and we also decided to pay the extras to upgrade to the restaurant as it was bigger. So would be nicer for us and our guests, we was also informed that hotel guest are moved to the Humber suite... More 

Was this review helpful? Yes 6
UK
Contributor
13 reviews 13 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My room was located on the east side on the 3rd floor. A deluxe room, but unusually spacious. Well laid out, comfortable bed and pillows. If you're a business traveller, the desk was also well laid out - a few plugs at desk level and with enough room for a computer + papers. What I particularly liked was the plug... More 

Was this review helpful? Yes
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Stefan & Lorna, Thank you for taking the time to review your recent stay with us. I was pleased to read your kind words with reference to your spacious room, the range at breakfast and our very friendly and professional staff, I will pass on these comments on as I know they will be greatly received, thank you. I... More 

Manchester, United Kingdom
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay in this hotel a lot through work and find it the best holiday inn in the country. Great location on the marina so great views over the boats. But also ideal for going in to the old town or new town just a cross the road. Breakfast is one of the best I have had in holiday inns and... More 

Was this review helpful? Yes
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Paul G, Thank you for your review following your recent stay, I was delighted to read all your lovely comments about your continued stays with us. We always try our best to ensure we meet our guest’s needs and aim high to deliver a great guest experience so I am pleased you are still finding our staff to be... More 

1 review
4 of 5 stars Reviewed 1 week ago

The rooms are nice spacious and clean. There was a party downstairs but we didn't hear anything. The receptionist was kind. One thing I wasn't satisfied with was breakfast crew. We didn't know what to do when we came in because there was nobody. We must have caught one of them later on to ask him for tea. Overall satisfied.

Was this review helpful? Yes
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Guest, Thank you for taking the time to complete your review. Please except my sincere apologies that our usual high standards of service at breakfast were not delivered. I will pass these comments onto my food and beverages manager so that corrective action can take place. I am, however, pleased to read that you found our receptionist to be... More 

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Only spent one night at the hotel on 20/06/15. Room was spacious, comfortable and above all, spotlessly clean as was the bathroom. The evening meal was excellent, well cooked and presented and the buffet breakfast was more than adequate for any persons taste, again well cooked and plentiful. The hotel is situated alongside of the marina and is just minutes... More 

Was this review helpful? Yes
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Gerald P, Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay, so I am really pleased to read all your lovely comments regarding your spacious & clean room, our fantastic location here on the Hull Marina, our friendly & helpful staff... More 

London, United Kingdom
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for one night at the end of our son's first year at the University. Couldn't have been better. Helpful and charming staff made us feel very welcome. Spotless, comfortable room with a view over the Marina. They had phoned us in advance to warn us that there was a wedding reception on at the Hotel the night we... More 

Was this review helpful? Yes
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Henhouse45, Thank you for your review following your recent stay with us, I was delighted to read that you liked the hotel and enjoyed your stay. We always try our best to ensure we meet our guest’s needs and aim high to deliver a great guest experience so I am pleased you found our staff to be very helpful,... More 

Fareham, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

I spent a weekend here while on business in Hull, but took the opportunity of bringing my wife with me. The HI Hull Marina is exceptionally easy to find and is a popular and conveniently located hotel, just off the historic quayside and close to some very nice bars and restaurants. Clean and well run with excellent and very friendly... More 

Was this review helpful? Yes
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear RichGold71, Thank you for your review following your stay with us, I was delighted to read that you liked the hotel and enjoyed your stay. We always try our best to ensure we meet our guest’s needs and aim high to deliver a great guest experience so I am pleased you found our staff to be excellent and friendly,... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

Arrived at the hotel, all looked good. Impressed with the presentation of the reception and the room. Staff were friendly and helpful. Room looked modern and well serviced and the bathroom was clean with shiny porcelain. The bed looked good and there was even a choice of hard or soft pillows... However, where the whole thing fell down was the... More 

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Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Andrew D, Thank you for taking the time to review your recent visit to our hotel. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to the mattress within your room. We strive to give great and impressive service to all of our guests and it is regrettable we fell short of your... More 

Hartlepool, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here before and previously always a pleasant experience. Not this time! 2 night stay. Informed by telephone a few days before that there were weddings on Friday and Saturday and that Saturday the guest restaurant would be in a different part on the hotel (not specified). No mention of the lounge bar being unavailable. Friday evening was fine, able... More 

Was this review helpful? Yes 1
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Busybusy27, Thank you for taking the time to review your recent stay with us. We do host many Weddings here at the hotel and do always take great care of our in-house guests needs as well as having many happy brides & grooms. Unfortunately, as a result of some of the weddings held here we do need to move... More 

Knighton, Wales
Top Contributor
119 reviews 119 reviews
18 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 4 nights at the Holiday Inn Hull Marina in an executive room overlooking the water. The room was comfortable, well laid out and featured a lovely close view of the marina. Wooden shutters (Japanese style) worked very well to keep out light at night (not all rooms feature these). We were allowed a look at a couple of... More 

Was this review helpful? Yes
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear TonyKnighton_Wales, Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay, so I am really pleased to read all your lovely comments regarding your room, our fantastic location here on the Hull Marina, our friendly and efficient staff and the service you... More 

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