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All 20 Kingston-upon-Hull hotels

Holiday Inn Hull Marina

3.0 of 5 Hotel   |   Castle Street | North Humberside, Kingston-upon-Hull HU1 2BX, England
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Holiday Inn Hull Marina
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73%
Certificate of Excellence 2013
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379 people have reviewed this hotel

Traveler rating
    134
    137
    71
    30
    7
See reviews for
58
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
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English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW via mobile

I would have to say the thought of travelling to Hull from Edinburgh did not fill me with glee! I shortly improved my disposition arriving at The Holiday Inn due mainly to the staff. Great hotel and genuinely never met more pleasant people. Congratulations to Jade, Hayley, Maria & Lizzy . Jim Barrowman

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Belfast, United Kingdom
Top Contributor
67 reviews 67 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is in a good location overlooking the marina but that's the only positive. The room was very small, dark and extremely scruffy. There were doors banging all night long and the lift was noisy too. Breakfast finished much earlier than expected - half ten on a Sunday morning- and the receptionist didn't mention this or provide any information... More

Was this review helpful? Yes 1
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Guest, Thank you for taking the time to complete your review, I am really sorry to read that you did not enjoy your stay with us. Please be assured that we have taken on-board the points that you have raised and corrective action is taking place. However we have just under gone a 76 bedroom refurbishment so i am... More

Wideopen
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Another stay another twin room (single beds) with Holiday Inn, they must have it as a preference more me, no matter where I stay with them, Edinburgh, Manchester, London, Hull I always get a twin. And to cap it all my colleague, who checked in after me, gets an executive room despite reception stating rooms are allocated on a first... More

Was this review helpful? Yes 1
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Guest, Thank you for taking the time to complete your review, I am really sorry to read that you did not enjoy your stay with us, we do always alocate bedroom types to which have been booked and always offer an upgarde when it is avaliable, as we do only have a number of each room type to offer... More

SimonOF
Top Contributor
50 reviews 50 reviews
44 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Lucky enough to be upgraded and given a room overlooking the marina. Nice large room that was newly decorated. Shame the bathroom wasn't which had cracked tiles on the floor. The room was freezing and took over an hour to warm up. Food wasn't too bad. There isn't much choice of hotels in Hull so likely to be staying here... More

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Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Guest, Thank you for your review following your stay, I was pleased to read that you enjoyed our lovely views & that you liked our newly refurbished bedrooms. However i am sorry you experienced a cold room, we do still have the heating programmed and have checked the room you stayed in with no reported problems to the system.... More

Halifax, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Had a great stay. The hotel is in a great position overlooking the marina! just cross the road and you are in Hull City centre. The hotel was clean and modern. The staff could not do enough for us and were great! Nice extras as being able to choose firm/soft pillows. Stayed on a mini break and the food was... More

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Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Guest, Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay, and I am glad that you liked our fantastic location, enjoyed your meals and found our staff to be very helpful. We look forward to welcoming you back to the Hotel... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Really excellent stay here last night. Quiet clean rooms. Lovely Evening Meal & Breakfast, very good quality food. Staff were very friendly and accomodating. All the staff could not do enough. The room was spotless, big praise to our cleaner Chris. Marina looked lovely and was nice to walk around in the evening. Shopping center across the road, the town... More

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Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Guest, Thank you for taking the time to complete your review, I am really pleased that you enjoyed your stay and thank you for your kind comments on our hotel, i am really pleased you enjoyed your meals here & found our staff to be very friendly, especially Chris who you personally mentioned, this has been communicated back to... More

Barnsley, United Kingdom
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We are in the holiday inn it is fab.The staff are friendly,polite,helpful.Room 322 is lovely spotlessly clean,modern,has all you need,marina view.We did not use wifi as there was a charge,in my opinion they need to get with the times and it should be free.The breakfast and dinner were both of good standard and well presented.We stayed on a national holidays... More

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Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Guest, I was pleased to read that you had a great stay with us. I would also like to thank you for your kind words about our staff & your room, i am very pleased you had a lovely trip away with us. Our high speed WiFi is charged at £16 for 24 hours, and shorter packages are available.... More

Milton Keynes
Top Contributor
171 reviews 171 reviews
137 hotel reviews
222 helpful votes 222 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A lovely Spring visit to Hull, and another stay at this hotel. It's star points are the excellent staff. Even after a hectic Mothers Day buffet they were friendly . The receptionist was particularly helpful with my room change request. The standard rooms have, I think, been partially refurbished and I liked the sofa and table. I hope they get... More

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Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Guest, Thank you for taking the time to complete your review, I am really pleased that you enjoyed your stay and thank you for your kind comments with reference to our staff, we pride ourselves on the service we offer to our guests so i am delighted you received such a warm welcome & liked your room & enjoyed... More

Isle of Man, United Kingdom
Contributor
18 reviews 18 reviews
14 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

A very good hotel with excellent friendly staff. The breakfast and buffet lunch provided was good again service excellent, friendly without being intrusive. The room was fine, although the furniture was a little tired and the bed not the most comfortable. Massively disappointed that a hotel is still charging for wi-fi and the extortionate rate of £5 per hour, simply... More

Was this review helpful? Yes
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Guest, I was pleased to read that you had a good stay with us. I would also like to thank you for your kind words about our staff and i am pleased to read you enjoyed your breakfast. We have just had 76 bedrooms refurbished but we are still continuing to complete all of the remaining rooms, I am... More

Bracknell, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This hotel is living in the dark ages, £5.00 per hour for wifi, with no 24 hour rate. Room was shabby, toilet roll holder kept falling off. Door did not shut correctly, and only 5 channels on free tv. Would not recommend this hotel in any way.

Was this review helpful? Yes
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Guest, Thank you for taking the time to complete your review, I am really sorry to read that you did not enjoy your stay or like your room, we have corrected the 2 small maintenance issues you notified us of & checked the TV to have all free-view chanels working & avaliable. Also our high speed WiFi is charged... More

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Additional Information about Holiday Inn Hull Marina

Also Known As:
Holiday Inn Hull Marina Hotel
Holiday Inn Hull Marina Hotel Kingston-Upon-Hull
Hull Marina Holiday Inn
Holiday Inn Kingston-Upon-Hull
Holiday Inn Kingston Upon Hull
Kingston-Upon-Hull Holiday Inn
Address: Castle Street | North Humberside, Kingston-upon-Hull HU1 2BX, England
Phone Number:
Location: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Kingston-upon-Hull
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hull Marina 3*
Official Description (provided by the hotel):
WHY NOT CALL AND ASK ABOUT OUR 1000 WEDDING PACKAGE 01482 386382 The Holiday Inn Hull Marina Hotel enjoys an excellent location close to East coast seaside resorts, and is an excellent base for visiting other major cities such as York, Leeds and also local attractions such as The Deep. The hotel combines an excellent range of facilities for both business and leisure travellers, our Executive Marina view rooms, which some boast balconies ideal for evening drinks. Facilities including 100 fully air conditioned bedrooms, High Speed Internet Access. Conference and banqueting facilities for up to 120 people and a Spirit Heath and Leisure Club which includes a swimming pool. Holiday Inn Hull Marina Hotel has 4 meeting rooms that will cater for all requirements from training courses, boardroom meetings and Conferences to Weddings and Dinner Dances. Ample free car parking is provided at the hotel. Hotel restaurant, lounge and bar offer tempting dishes from around the world including the famous Holiday Inn breakfast. Both accessible and family rooms are available at the hotel.The hotel provides an ideal base for visiting local attractions including The Deep, Beverley Race Course, Hull's Museums and the KC Stadium. This hotel offers free car parking plus the kids eat free, and is fully non smoking. ... more   less 
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