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Holiday Inn Hull Marina

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Castle Street | North Humberside, Kingston-upon-Hull HU1 2BX, England
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Holiday Inn Hull Marina
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645 Reviews from our TripAdvisor Community

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Kingston-upon-Hull, United Kingdom
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A nice clean Hotel. Room was large and bright with a Marina view. Location is in a good spot for the Old Town. The Museums are only a 10 min walk. The main Town Center is only a 5 min walk to Princess Quay. A good choice for Breakfast.

Helpful?
Thank Tony B
Liverpool, United Kingdom
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Confusing to get to off a very busy dual carriageway could see it but had to double back. Car park very hectic "interviews" happening at the hotel .... Once in my room pleasantly surprised Very clean well presented nice waterside view through the torrent of rain .... Beautiful salmon attentive happy staff warm and welcoming ....... Amazing apple crumble I... More 

Helpful?
Thank Christine C
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Christine C, Thank you for taking the time to complete your review, I am really pleased that you enjoyed your stay and thank you for your kind comments with reference to our hotel and staff, we pride ourselves on the service we offer to our guests & always put our guest’s needs first. We look forward to welcoming you... More 

1 review
4 of 5 stars Reviewed 1 week ago

Company booking always a risk that they booked on price only, but was surprised that the hotel was above what I expected, large room which was very well laid out, very clean comfy bed clean and the sheets and towels were not worn out as you sometimes get in other hotels, large sofa desk and chair plus small round table... More 

Helpful?
Thank Hugo C
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Hugo C, Thank you for taking the time to complete your review, I am really pleased that you enjoyed your stay and thank you for your kind comments with reference to our staff, we pride ourselves on the service we offer to our guests & always put our guest’s needs first. We look forward to welcoming you back to... More 

Harrogate, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed here a few times and always enjoyed our stay, only on this visit have we been slightly disappointed, I had booked 2 rooms, we were given the room on the second floor next to the lift shaft and found even with the soundproofing we could still hear the lift going up and down which did cause my... More 

Helpful?
Thank Kevin4321
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Kevin321, Thank you for taking the time to review your recent stay with us. I am very sorry to read that you didn’t enjoy your most recent stay with us. We have discussed all your comments at length as a management team and please be assured we have taken action to rectify the comments you have raised. I would... More 

Aberdeen, United Kingdom
Level Contributor
103 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First time at this hotel. Not quite up to the standard of my local Holiday Inn and at a consolidated price or £94, I was disappointed it didn't include breakfast which was a £14 extra. Room was found enough. The heating was via a fan system which was very controllable and easy to operate to get the room just how... More 

Helpful?
Thank Warren1212
IHGService, Guest Relations Manager at Holiday Inn Hull Marina, responded to this review

Dear Warren1212, Thank you for submitting your review. We work hard to make your stay comfortable and pleasant so we are pleased to note that you liked the comfortable bed, lovely staff, bathroom cleanliness and nice shower. I am disappointed that we missed the opportunity to provide an outstanding experience because of numerous let downs. I have taken your comments... More 

Garforth, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Me & my husband stayed here for a very rare child-free night on Saturday. We booked an executive room, which had a lovely view of the marina. Unfortunately there were a few issues with the room which let it down a bit, the main one being that the mini-fridge woke us up at 6am on Sunday morning making a VERY... More 

Helpful?
Thank Frannyd25
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Frannyd25, Thank you for taking the time to review your recent stay with us. I am very sorry you experienced some issues during your stay, I can, however, assure you your comment card was passed to my PA immediately, resulting in Maintenance checking the fridge in question, and although no faults were found it was replaced to prevent further... More 

Nottingham, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Brilliant stay! From the warm and friendly greeting at reception to the great food in the restaurant all in all a great stay! The food in the restaurant is great staff helpfully and friendly and brilliant with our 8 year old daughter! The family room ( 227) very large and comfy! Beds great and very quite! Breakfast was Buffett was... More 

Helpful?
Thank rebecca s
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Rebecca s, Thank you for your review following your stay with us, I was delighted to read that you liked the hotel and enjoyed your stay. We always try our best to ensure we meet our guest’s needs and aim high to deliver a great guest experience so I am pleased you found our staff very friendly & helpful,... More 

Hull
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 3, 2016

A group of us stayed here on New Year's eve on a package. We recieved a very warm welcome at reception when we arrived, we had been up-graded to an executive room which was lovely and looked out onto the marina. We had a fabulous 5 course dinner followed by a disco. Was a very enjoyable evening. In particular would... More 

Helpful?
Thank Catherine P
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Catherine P, Thank you for reviewing your recent stay with us. It pleases me to read the levels of service we offer here are truly appreciated, I will pass this onto the whole team, who I know will be very pleased with your kind words. Thank you for choosing the Holiday Inn Hull Marina and we look forward to... More 

Teba, Spain
Level Contributor
88 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed January 1, 2016 via mobile

I stayed here for a couple of nights between xmas and new year. My room had a great view of the marina, even if the mattress was a little hard for my choice. The restaurant was welcoming, but the choice was limited due to out of stock items (more of that later). The choice of beers was good and service... More 

Helpful?
2 Thank Dave R
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Dave R, Thank you for taking the time to review your recent stay with us. I am very happy to read you enjoyed your stay along with the view from your room of our beautiful Marina. I am also pleased to hear you are grateful for the response from the hotel and appreciated the call from our Head Chef,... More 

Durham, County Durham UK
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 30, 2015

The hotel is what you would expect from this chain. It was comfortable and the rooms adequately equipped. The location on the marina is quite pleasant and is also very convenient for getting into the town centre if, like us, you chose to dine out. The breakfast selection was varied on both the hot and cold self service buffet. We... More 

Helpful?
Thank Threeboysmum24
Sarah W, General Manager at Holiday Inn Hull Marina, responded to this review

Dear Threeboysmum24, Thank you for taking the time to complete your review, I am really pleased that you enjoyed your stay and thank you for your kind comments with reference to our hotel and staff, we pride ourselves on the service we offer to our guests & always put our guest’s needs first. I am, however, sorry for the inconvenience... More 

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