The hotel is in a great location with free parking. It is clean and the staff are very helpful. I don't really have a bad word to say. I'm not sure what the other people that have written reviews are talking about. It is a cheap and cheerful hotel, its not the Ritz but it doesn't pretend to be. more

......is spacious,welcoming and comfortable and has large, grand, winding staircases,also a lovely feature of this hotel. (Elevators are available.) Hotel staff are friendly and welcoming and the Carvery Dinner comes highly recommended in the pleasing restaurant overlooking Paragon Railway Station. This hotel, is without question, the best in Hull. It is not ultra modern, or overly hi-tech, but is relaxing,gracious,comfortable... more

I stayed here for my 18th birthday and ive never been made to feel so unwelcome anywhere before in my life. The hotel staff were very rude to me and spoke to me as an inconvenience to them. To say your 18th birthday is supposed to be a special one, I came home the next day and burst into tears... more

Stayed here for business. This is certainly one of the worst hotels I have stayed at for years! The rooms were supposed to be non-smoking, but you could smell cigarette smoke drifting in from the hallways so there was always a horrible smell. The room was rather shabby and the shower kept falling down. The TV had very limited channels... more

We were booked into this hotel as a late Christmas present as we were going to see a show at Hull City Halls. The hotel looked quite nice and grand from outside and we were pleasently surprised with it's central location. We arrived quite early and were able to check in with no hassle. We took the very old shuddery... more

Stayed in this hotel last night and what a place! Room was more like a dodgey travel lodge, toilet unclean and not flushed from the last client (Thanks for that!!). It felt more like fawlty towers than "Royal". Staff however are very friendly and helpful. I think the whole place needs a cash injection from the chain owners!! Food is... more

For some reason on the evening we wanted, all other Hull hotels seemed to be full. It was with a heavy heart after looking at the reviews that I HAD to book. Well Im glad to say that we were delighted at what we found. The hotel could not be better placed for the town centre and it has parking;... more

Stayed here on business. Took 20 minutes to get reception to answer phone to advise I would be arriving late. Room was dirty, I had to ask for bed linen to be replaced. A colleague answered ther door only to have someone try and force entry into the room, apparently stuff had been stolen from the staff area. At 5AM... more

This is about the worst hotel I've ever stayed in - and I've stayed in quite a few, all over the world. First problem was the reservation - for some reason the booking was made for June 2008 when we called in early June 2007! So when we arrived (3 guests) there were no rooms as the hotel was apparently... more