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All 20 Kingston-upon-Hull hotels

Mercure Hull Royal Hotel

3.0 of 5 Hotel   |   170 Ferensway, Kingston-upon-Hull HU1 3UF, England (Formerly Royal Hotel Hull)
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Ranked #12 of 20 hotels in Kingston-upon-Hull
A recent review
4 of 5 stars reviewed yesterday
Jeffrey P Preston, United Kingdom
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507 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
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  • English first
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English first
Preston, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Our first impression was most encouraging as the hotel has maintained its outward dignified classical 'railway hotel' appearance.The combined reception /lounge has a beautiful ceiling providing a most pleasing ambience whilst the staff were polite,efficient and helpful.Our bedroom was very satisfactory being tastefully decorated and immaculately clean.Although the air conditioning unit was out of service we were immediately provided with... More

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Kingston-upon-Hull, United Kingdom
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

My husband and I got married here on the 15th March 2014. I cannot fault the wedding coordinators attention to detail. Tyler and Nicki are a credit to the hotel. We stayed for a total of two nights with our families booking out lots of the rooms. Everyone was happy with their stay. Breakfast was lovely and we were all... More

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13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked in for a 2 night B&B stay for £107. We entered the Hotel into a large foyer with a bar which we made use of whilst we waited for our room to be made ready. At the rear of the foyer was a door which opens directly into the train station. We took the lift to the3rd floor.... More

Review collected in partnership with Accorhotels.com

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Leicester, England, United Kingdom
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

stayed again here, much better rooms then last time, staff lovely, couldnt fault it, its a credit to hull and all the staff that work there. just one problem, i witnessed the staff in dinning area taking unused bread rolls off the tables and putting them back in the basket to serve to other people, # recycle

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Harrogate, United Kingdom
Top Contributor
95 reviews 95 reviews
14 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Spent two nights here recently. Firstly the positives: The bed was very comfortable, and the room was quiet, in spite of facing the main road, however, the room itself was quite small. The buffet breakfast was one of the very best I have ever tasted, with a selection of fresh and tinned fruit, yogurts, etc., plus the usual fare for... More

Was this review helpful? Yes 1
Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Visiting hull for the night for a family party and got a special offer on 3 double rooms. Hotel foyer and reception is really lovely but the toilets on the ground floor smell damp and are very tired with taps missing etc. My room was clean but had a fusty smell and was really dark. I left the window open... More

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1 review
1 of 5 stars Reviewed 4 days ago NEW

I had the misfortune of booking this hotel to stay at on 16th August. The hotel is adequate, if a little dated and in need of a refresh, however it was badly let down by the customer service. The staff were polite at checkin and no issues. Once in the room we noticed that the toilet was not filling and... More

Was this review helpful? Yes 2
Shrewsbury, United Kingdom
Top Contributor
60 reviews 60 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Dropped in to relax in their lounge for half an hour prior to taking a train. Surprisingly comfortable and relaxing atmosphere. Feels upmarket - perhaps needs just a little panache here and there. Staff were very attentive & friendly and the beer |I ordered had been kept well. I shall visit again and maybe also sample the menu.

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David C, General Manager at Mercure Hull Royal Hotel, responded to this review

Dear Fred Thank you for your review I'm glad you visited our hotel and enjoyed your time here. Many thanks David More

Irvine, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

I had the mis-fortune to stay at the Royal, thankfully it was only for one night. The bedroom was cramped and, my pet hate, there was no iron or ironing board within the room. After a long day, I went down to the restaurant for dinner. To be honest, the food was not too bad but over priced - £18... More

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David C, General Manager at Mercure Hull Royal Hotel, responded to this review

Dear Stuart, I was very dissapointed to read your review and I have replied directly to you. Please do contact me my email address is gm@hotels-hull.co.uk Best wishes David More

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Additional Information about Mercure Hull Royal Hotel

Address: 170 Ferensway, Kingston-upon-Hull HU1 3UF, England (Formerly Royal Hotel Hull)
Phone Number:
Location: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Hull Royal Hotel 3*
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Also Known As:
Quality Inn Kingston Upon Hull
Quality Hotel Kingston Upon Hull

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#7 Romantic Hotel in Kingston-upon-Hull
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Official Description (provided by the hotel)
The Mercure Hull Royal Hotel is ideally located in the City Centre, adjacent to the Railway Station. The Hotel is next to the St Stephens Shopping complex and the Hull Truck Theatre. Close to Hull's historic Old Town Centre and The Deep Aquarium, everything is just a few minutes walk away. The hotel offers free WiFi throughout and free parking. ... more   less 
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  • At what time does the pool open each day?

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