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Mercure Hull Royal Hotel

170 Ferensway, Kingston-upon-Hull HU1 3UF, England (Formerly Royal Hotel Hull)
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1 room 1 guest
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Mercure Hull Royal Hotel
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793 Reviews from our TripAdvisor Community

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Traveler rating
    260
    269
    160
    66
    38
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97
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172
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (793)
  • Mar-May only
    (213)
  • Jun-Aug only
    (262)
  • Sep-Nov only
    (182)
  • Dec-Feb only
    (136)
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Washington, United Kingdom
1 review
4 of 5 stars Reviewed today NEW

We booked this hotel with a bit of trepidation, but had a great weekend away. The staff where ALL very helpful land friendly, meals where great. A special thanks to Paul and Lee who made sure everything was perfect with our meals.

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Doncaster, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

The staff were super helpful and friendly and we got a great deal on the room, my only real complaint is that I didn't sleep a wink as our air conditioning just sort of sighed a cool draft ever 15 mins so the room was so hot. And the bed for me wasn't comfortable. Not saying it wasn't a good... More 

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Stamford, United Kingdom
Level Contributor
74 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great hotel excellent staff and great food. It is always a treat to visit the Royal. Staff always welcome you back. Hotel is central to Hull. The all inclusive deal is fantastic value for money. Can't wait to return in the near future.

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Preston, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

stayed one night at the Royal. Good evening meal and excellent breakfast. Everything piping hot. The breakfast was exceptionally good plenty of choice on both hot and cold menu. Staff all very nice and obliging.

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lancashire
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked this hotel through great little breaks and it was an all inclusive deal. The hotel reception staff were very efficient and we were allocated our rooms quickly. We had lunch and evening meals with drinks. The bar and restaurant staff were friendly and obviously enjoyed doing their job. Nathan the bar man and Paul the restaurant manager were... More 

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Birmingham, United Kingdom
Level Contributor
309 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent 2 nights on a buyagift deal. We had been before and knew what to expect. I think we must have had the noisiest room as we overlooked the dropping off point for the station and also for adjoining nightspots. Our room was comfortable and the breakfast good. Our problem came with the shower. It was fixed on the... More 

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Kingston-upon-Hull, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Our room was small and dark and not too clean. The A/C was not working and the heat in the room was too much. When I rang the desk we were told that the system was out throughout the hotel and we were offered a fan. WE tried to sleep with the windows open but the noise from the wedding... More 

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uk
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked 2 nights ...Special birthday........Do Not Disturb sign on the door as we were happy not to have the bed made etc for the 2 nights we were there. Friend surprised me with flower/Wine/card delivery........was taken back to Reception. We Checked out......only told via Friend re delivery...both her and myself were told we were not seen to check out.....We paid... More 

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Kingston-upon-Hull, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The show was held in 2014 and I have just realised that it is possible to review this. We were in a party of four and we did look forward to seeing this performance Unfortunately the show was very poor professionally with gaps in the performances and considering the ticket prices did not give good value for money spent. Entertainment... More 

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Tamworth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a wonderful few days here, the staff were extremely helpful all round, but we must particularly thank both Paul and Lee for their great service in the restaurant. The hotel is right in town, so we were able to park the car and wander at will, great.

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