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All 18 Kingston-upon-Hull hotels »

Mercure Hull Royal Hotel

3.0 of 5
170 Ferensway, Kingston-upon-Hull HU1 3UF, England (Formerly Royal Hotel Hull)
Hotel amenities
4.0 of 5 stars 239 Reviews
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239 reviews from our community

What travelers say about this hotel
  • Railway station(13)
  • Flat screen TV(10)
  • Very good(8)
  • FREE parking(7)
  • Full english(6)
  • Evening meals(5)
  • Staff were friendly(5)
  • Great value(5)
  • Short break(4)
  • Fully inclusive(4)
Traveler rating
    69
    89
    35
    24
    22
Only show reviews for Family (23) | Couples (107) | Business (55)
Date Rating
dawnj570
Tamworth, United Kingdom
1 review
5 of 5 stars Reviewed February 13, 2012 NEW
1
person found this review helpful

We stopped at this hotel last weekend,it was on an all inclusive basis.We took our mams on a weekend break and they loved it.We were upgraded on our rooms and got 2 rooms next door to each other.The staff were very obliging and everything we asked for we got,with no problem at all.The meals were very good(although my mum thought... More

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neofytos
london
Senior Contributor
23 reviews
8 helpful votes
1 of 5 stars Reviewed February 9, 2012 NEW

This is the REAL Fawlty Towers. The only thing missing was John Cleese and Manuel. The good points: Located right next to the train station. Cons: The food is terrible - greasy and very poor cooking (greasy undercooked chips, over boiled pasta, cheese that’s gone off, etc). The place is stuck in a time-warp with the decor being ghastly and... More

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shirleyriley159
Huddersfield, England, United Kingdom
1 review
5 of 5 stars Reviewed February 6, 2012

I went to this Hotel as a treat for my 50th Birthday from my family and friends - it was on an all inclusive deal. On arrival we were allocated 3 rooms all next to each other so we could visit each others rooms easily. The Staff were so friendly and efficient, the food was well above average and we... More

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NorthumberlandJulieR
Northumberland
Contributor
12 reviews
1 helpful vote
3 of 5 stars Reviewed February 5, 2012
1
person found this review helpful

The positives are worth starting with as they can not always be taken for granted! I parked without any problems under a well lit area. Considering there seemed to be a function with dozens of people in the reception area surprised that got parked so easily. The room was very quiet, even though it looked onto a major road in... More

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john S
Taunton
2 reviews
2 of 5 stars Reviewed February 1, 2012

6th time staying at hotel over 4 months. predominantly stay because of location . rooms are clean but small. Shower difficult to use . good size lounge area. Restaurant let it down badly this time. Breakfast was dreadful - really nothing more than a greasy spoon buffet. at £13.95 i would have preferred a lot better. dinner food was ok... More

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mellymel
england
Senior Contributor
21 reviews
33 helpful votes
4 of 5 stars Reviewed January 29, 2012
1
person found this review helpful

Stayed at hotel on all inclusive break which was excellent value for money. Hotel is right in the city centre next to the train centre. Food was of good quality, had a carvery on the Saturday evening. Hotel was very busy as wedding going on but this didn't stop the quick friendly service from any of the staff. Lots of... More

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johnnyno3
Market Rasen Lincolnshire
Senior Contributor
37 reviews
23 helpful votes
3 of 5 stars Reviewed January 23, 2012
1
person found this review helpful

Stayed two nights on an extremely good value Travel Zoo Deal. Could'nt be any more central, right next to train and Bus Station. Slept very well in a large comfortable bed, with very little noise from outside. Samsung Flatscreen TV with all Freeview channels, plumbing a little antiquated, shower a bit hit and miss. Breakfast was ok, but items do... More

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Posted by an Accorhotels.com traveler
Aberdeen, United Kingdom
4 of 5 stars Reviewed January 17, 2012
1
person found this review helpful

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royalhotelmanager, General Manager at Mercure Hull Royal Hotel, responded to this review
January 20, 2012

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cranjee
Singapore, Singapore
Contributor
16 reviews
7 helpful votes
3 of 5 stars Reviewed January 8, 2012
2
people found this review helpful

The best thing I can say is that you step off the train and into the Hotel. Thats where it all ends. Queen Victoria stayed there and I don't think the room I was in had been vacumed properly since she left. Road noise is not good and the location is only good for the train. It's not at the... More

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royalhotelmanager, General Manager at Mercure Hull Royal Hotel, responded to this review
January 20, 2012

Thank you for your review. I am disapointed to read that you didn't enjoy your stay in our hotel. I am keen to find out a little bit more and would appriciate if you could contact me directly for some more feedback. At the Mercure Royal, we strive to provide a superior service experience for every guest. We clearly failed... More

Posted by an Accorhotels.com traveler
2 reviews
4 of 5 stars Reviewed January 7, 2012

Location of the Royal Hotel in Hull is great within the centre of Hull right next to the train and bus station..! Some members of the staff are wonderfull people, working with great fun and smiles..! The bar & lounge truly have a nice design with very comfortable chairs..! More

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Mercure Hull Royal Hotel Also Known As

  • Quality Inn Kingston Upon Hull
  • Quality Hotel Kingston Upon Hull
Address: 170 Ferensway, Kingston-upon-Hull HU1 3UF, England (Formerly Royal Hotel Hull)

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Mercure Hull Royal Hotel
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