Hotel well placed for seeing city sights on foot. Room clean and beds comfortable. Nice decor. Spa bath, shower and mood lighting in bathroom good fun, however, only hot water available from wash basin tap, so teeth cleaning not so good, but staff happily provided us with a large jug of cold water. Two coffee machines in room, neither of... more

The building, reception area and rooms look really nice and have that boutique feel, but underneath details go wrong for which is does not deserve the 4 stars. Announced at free internet everywhere, it only has wireless in the lobby area. The shower temperature regulation does not work so was piping hot. I had to take a bath which, having... more

I've stayed in this hotel a fair number of times over the last year and have been impressed previously, however the last couple of stays have been very disappointing and I'll not be staying there again. The good 1) The rooms are small, but well decorated and presented. 2) The hotel has free WiFi, some rooms have a Pret-A-Porter (Steam... more

The Staff at the hotel are friendly and welcoming and having spent some time there I felt I got to know Basil, Sybil and the waiter Manuel very well. The rooms are well decorated and have all the mod cons. Instead of a kettle there is a Tassimo machine, very nice you think but takes ages to work, it leaks... more

I asked for a quiet room and we were given one facing the main road. We were kept awake up to 2am with the noise of revellers returning to their homes (3am as the clocks went forward this particular weekend ).Also we were in room 18 if offered ask to change as the Hotels front lights beam into this room... more

This is a great centralised hotel in Hull. Excellent location, room was small but was very impressive with new fittings and lovely bathroom with Jacuzzi bath. Stayed for one night so we ate in the restaurant downstairs. Was a bit pricey but was excellent food and great staff. The room was cold, but turned heating up and the fan on... more

My husband booked this hotel for a Valentines treat which was a nice surprise. The hotel is a beautiful Grade II listed building built in the 1840's. Inside the hotel reception area is very grande with lovely decor. There is a lounge area with nice sofa's where you can relax and have a drink from the hotel bar. The hotels... more

I stayed at the last minute in January 2009. First impressions were good, I had telephoned ahead to check the parking and was advised of free parking in local side streets after 6.30pm. I found a spot a short walk away. On arrival the receptionist had some difficulty with my booking, insisiting on calling me Miss Smith!. After correcting her... more

The Hotel was certainly clean and looked luxurious but we had major problems in trying to heat either the room or the bathroom it was freezing. I would agree with others that the power shower is definitely a misnomer. Coffee machine nothing short of rubbish and when we pointed out to staff that the instructions were incorrect they treated us... more