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Smart and Simple Hotel

54 - 57 London Road, Royal Tunbridge Wells TN1 1DS, England
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Smart and Simple Hotel
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Smart and Simple Hotel
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120 reviews from our community

Traveler rating
    26
    46
    31
    11
    6
See reviews for
17
46
8
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
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    (32)
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    (32)
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Cardiff, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

For £80 per night including a full cooked English breakfast for two, including cold meats and cereals, I thought was excellent value. The room was a decent size, very clean, quiet and comfortable. The staff were very friendly, always with a smile.

Was this review helpful? Yes
Royal Tunbridge Wells, United Kingdom
Contributor
13 reviews 13 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I got married on Sunday 15th February 2015 and we had booked the Bridal Suite room 22 at The Smart and Simple Hotel. As we got married in The Barn, we did not get to book into our room until about 1am after the disco and party had finished but as the desk is manned 24 hours a day, this... More 

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My fiance and I stayed here over Valentines weekend and we had a very enjoyable stay. The staff were friendly, the location central and the room was great. It was perfect for a weekend break and we would definitely stay here again.

Was this review helpful? Yes 1
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For fifty pounds this was great value. Big front facing room with bay windows, very modern bathrooms, well heated, good décor, nice TV though small. Has a bar and restaurant and for ten more pounds use of the spa, I had no swimsuit with me else would have done it. Lovely grounds out back off the restaurant, must be great... More 

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Oxford, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 11, 2015

We booked this hotel as part of a large group of wedding guests. The room was musty with damp patches on the walls. There was only 5 minutes of hot water for a shower at 8am on the Sunday morning. The carpet had been damaged by an iron so on the whole the room was very tatty. The mattress was... More 

Was this review helpful? Yes 2
Tonbridge, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2015

Booked the hotel along with a Spa session at the Royal Retreat. Both very good value for money and provided quality service and relaxing experience. Arrived at the hotel chilled out after the spa. Fortunately the receptionist had explained the parking situation in TW and around hotel and we were directed to the local car park by Morrisons which meant... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 3, 2015

I would say that this is a decent, affordable hotel in Tunbridge Wells. There was a bit of confusion with my request of of an early booking, but it was amended immediately. For the price, I would say it exceeded my expectations. What surpassed it even more was the amazing spa attached to it. Being Mrs SPAnatic, I have tried... More 

Was this review helpful? Yes 1
hockleycolbran, Public Relations Manager at Smart and Simple Hotel, responded to this review

Thank you for takng time to review us. We take pleasure in knowing that we excelled your expectations. Thank you. More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 31, 2014

Lovely hotel for the cost. Staff were so friendly and polite. All areas of hotel were clean and more than adequately decorated and furnished. the restaurant area was small but more than fitted its purpose. the room was really big and everything comfortable and warm despite the freezing temperatures outside. the room was quiet even though facing the road.

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hockleycolbran, Public Relations Manager at Smart and Simple Hotel, responded to this review

Thank you for your kind words. It's good to know that the friendliness of our team has been noted. More 

Brighton, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 30, 2014

Staff welcoming. Check in and out was straight forward and quick. Areas of the room need replacing and a good clean. Blind in bathroom was stained, mouldy and dirty. Good price for this location. I would pay a little extra to stay somewhere else in this location next time. But ok if your on a budget.

Was this review helpful? Yes 1
Birmingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 28, 2014

Fine for a one night stay with a great location. The staff were friendly but quite casual. I may be old fashioned but when you arrive in a strange place it's nice to be shown to your room, rather than wondering the corridors not finding your room because of the poor signage...The room was large, sparsely fitted and very hot... More 

Was this review helpful? Yes
hockleycolbran, Public Relations Manager at Smart and Simple Hotel, responded to this review

Thank you for taking the time to write a review. We take all comments seriously and try to correct any problems. We tend to keep the rooms warm in the knowledge that the heating is adjustable and if you had of brought this to our attention during your stay our one of our team would of been pleased to help.... More 

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Additional Information about Smart and Simple Hotel

Address: 54 - 57 London Road, Royal Tunbridge Wells TN1 1DS, England
Location: United Kingdom > England > Kent > Royal Tunbridge Wells
Price Range (Based on Average Rates): $
Number of rooms: 39
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Also Known As:
Hotel Smart And Simple
Smart And Simple Hotel Royal Tunbridge Wells, Kent

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