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All 13 Royal Tunbridge Wells hotels

Travelodge Tunbridge Wells

Mount Ephraim, Royal Tunbridge Wells TN4 8BU, England (Formerly "The New Wellington Hotel")
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  • Reviews (437)
  • Photos (61)
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437 people have reviewed this hotel

Traveler rating
    16
    83
    88
    101
    149
See reviews for
100
179
26
41
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • Any
English first
Oldham, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Royal Tunbridge Wells deserves a premium hotel and Travelodge fails miserably. The "Wellington Hotel" built in the 1800's is a beautiful building let to go to rack and ruin by the Travelodge company. Creaky floors, sash windows rotting away, no double glazing hence road noise all night. Room cleaners who have no idea what toiletries a lady needs. Soap would... More

Review collected in partnership with Travelodge

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Wolverhampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I chose this hotel for price and location to my work for that day. Parking was an extra £3 which surprised me as I can't remember seeing it on their website description - my fault. Can't see the point of having a pay and display system in a hotel. There is not a lot of space and I had to... More

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TravelodgeUK, Nicolas from Customer Services at Travelodge Tunbridge Wells, responded to this review

We hope our guests have a comfortable stay with us so it is really regrettable to learn that you were dissatisfied with the cleanliness and condition of your room JohnWoottonUK. We expect our staff to follow a strict routine in the cleaning of our rooms and we would expect them to be cleaned to our high standards. We are sorry... More

Oldham
Top Contributor
74 reviews 74 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

After booking a 3 night stay i read the reviews and was very concerned by the comments made. Well, the hotel has seen better days but we quite enjoyed our stay. The staff were very helpful and i found our room to be clean and spacious. The breakfast was very good with staff constantly present to replace food items if... More

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2 reviews
4 of 5 stars Reviewed 6 days ago NEW

The staff were very friendly and helpful going out of their way to assist us. The rooms were clean and comfortable. The breakfast was very good.Overall it was a very pleasant stay. I would recommend this hotel to anyone passing through Kent.

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Ipswich, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

was ok.Comfortable bed,room size ok,window didnt open very wide which was a shame because it was a nice large window.,no fan or aircon.wifi only for 30 mins from first log on,then chargeable.tv on small side.Overall was satisfied enough to return.

Review collected in partnership with Travelodge

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LONDON
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

the staff at this hotel are just amazing really caring and professional BUT the hotel is in a huge need of totally gutting and refurbishment. You have to pay for a parking space and there are not enough of them!! It's a old building which is in keeping with the town but the charm ends there. All the floorboards creek... More

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Travelers are raving about these Royal Tunbridge Wells hotels

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

This is a beautifull building with the most magnificent staircase the whole place is crying out for somone to put it back into its former glory I know it would take some money but for heavens sake its a hotel where the traveller can feel comfortable and relaxed not nervous and uncomfortable about the surroundings. We stayed here as the... More

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Stratford-upon-avon, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

stayed here last weekend as we had theatre tickets booked. We knew that it hadn't been refurbished but didn't realise how badly in need of it, it was. Staff were helpful. Other residents noisy and had no consideration for anyone else Noisy floorboards in room, room very small at the top of the hotel and very airless, needed to have... More

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Duong Dong, Vietnam
Top Contributor
54 reviews 54 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First of all, the staff here are excellent. Every single one of them really looked like they wanted to be there, and there enthusiasm was passed on to the customers. However, for £60 a night, there needs to be a lot of improvements to the standards and facilities of the hotel. Whilst my room was huge, I wouldn't call it... More

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Beauty Point, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

As an older married couple we stayed there one night June 2014. The place is run down and the rooms are very shabby. The double bed was awful and the springs could be felt everywhere. My wife was so uncomfortable she didn't get any sleep at all. Parking cost £3 for overnight even though you are parking on the hotel... More

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TravelodgeUK, Amy from Customer Services at Travelodge Tunbridge Wells, responded to this review

We are sorry for your poor experience Chris B. It is regrettable to learn you found our hotel to be run down with an uncomfortable bed. Our housekeeping team are expect to check our mattresses on a regular basis so we are truly sorry to learn you found the mattress to be poor. We are also pleased to confirm that... More

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Additional Information about Travelodge Tunbridge Wells

Address: Mount Ephraim, Royal Tunbridge Wells TN4 8BU, England (Formerly "The New Wellington Hotel")
Location: United Kingdom > England > Kent > Royal Tunbridge Wells
Price Range (Based on Average Rates): $
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Also Known As:
Travelodge Tunbridge Wells Hotel Royal Tunbridge Wells
Travelodge Hotel Tunbridge Wells
Travelodge Royal Tunbridge Wells
Travel Lodge Royal Tunbridge Wells
Travelodge Tunbridge Wells Royal Tunbridge Wells, Kent

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Amenities

Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Number of rooms
75

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