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Hotel du Vin & Bistro

Certificate of Excellence
Crescent Road, Royal Tunbridge Wells TN1 2LY, England
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1 room 1 adult
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588 Reviews from our TripAdvisor Community

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Leeds, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent two months at this hotel for business. The place is expansive and the rooms quirky - one often has to hunt the square pin plug socket - but the rooms at the back and on the front corners are huge and have enormous bathrooms. The most notable thing is the staff, all of whom have very diverse backgrounds.... More 

Helpful?
Thank Fergus4774
Glasgow, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

From check in which is both friendly and efficient to late night room service everything just works, seamlessly. Front of house staff are professional and make the extra effort to remember names and preferences. Nothing reasonable is too much trouble. Background staff just appear and disappear - awesome. Rooms are large and very comfortable. Kept spotless. Breakfast is way above... More 

Helpful?
Thank Madj0ck
Worcestershire, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

I was a bit worried at first that the hotel wouldn't be worth the money. However, I was very wrong! The room was gorgeous and we even got a free upgrade which made our stay even better. The staff were lovely and remembered us by name, and even went out to get us a replacement toothbrush! The only downside(?) was... More 

Helpful?
Thank KatherineLouvain
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Went there for a mothers day special and the place was great they had a child friendly environment and they had great food. The staff were very friendly and everything worked out extremely well. We even received mothers day prezzies for mom. Great place for the family.

Helpful?
Thank blackpepperzw
Robertsbridge, United Kingdom
Level Contributor
156 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 1 week ago

The bar area and lounge space with open log fire, have a warm and friendly feel as you step,inside. Food lives up to expectations But the ambiance is what makes this place special. Try one of their cocktails and weather permitting stroll round the garden.

Helpful?
Thank JeremyKnott
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Myself & my husband stayed here in September on our wedding night and were looked after so well we decided to return for our joint birthdays. We booked the January special deal which included a night at the hotel, dinner in the bistro & breakfast for £99. On arrival at the hotel we were greeted very warmly by Maria who... More 

Helpful?
Thank Claire C
Oxted, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a wonderful experience of Afternoon Tea here, lovely lounge very comfortable just like sitting at home with all your friends - service was great and food was very fresh and delicious, even left some scones which they then offered to box up so we could take home - would definitely recommend and repeat again

Helpful?
Thank sharon w
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

An intimate ceremony in a gorgeous candlelit winter wonderland. What a stunning reception room. Bubbles and canapés were first class. The event ran so smoothly, a testament to switched on and attentive staff. Thank you for a wonderful afternoon!

Helpful?
Thank Wenadee
Nikki D, General Manager at Hotel du Vin & Bistro, responded to this review

Dear WendyEman, A sincere thank you for your 5 star review of our hotel. I am delighted that you had such a lovely time at Dan and Amy's wedding and I will certainly pass on your thanks to all the staff who helped create the perfect day. I do hope we will have the opportunity to welcome you back on... More 

Aberdeen
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at the Hotel du Vin for one night whilst on a tour of Kent. We parked at the front of the hotel and were checked in by a friendly, efficient lady at the front desk. We were given a room upgrade which was great. The front desk also provided us with a map of the town and a guide... More 

Helpful?
Thank Martin_Doc
Nikki D, General Manager at Hotel du Vin & Bistro, responded to this review

Dear Martin_Doc, Thank you for taking the time to review our hotel and offering. I am of course disappointed that we did not meet your expectations in our bistro and I will address this with our Head Chef and Brand Chef. Our Spring summer menu will soon be available and I do hope you will consider returning to enjoy the... More 

Poole, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We stayed Saturday 2 January 2016 as celebrating my birthday and booked this as a treat. I was able to book using the January offer so splashed out on the junior suite and got a good price. We arrived at about 1.15pm and managed to find a space in the car park outside. We had a walk round the town... More 

Helpful?
1 Thank David C
Nikki D, General Manager at Hotel du Vin & Bistro, responded to this review

Dear David C, Thank you very much for your kind review of our hotel and staff. I am so pleased that you were able to enjoy your birthday weekend with us and that we could offer an upgrade to the suite. I will certainly pass on your feedback to all the team here and hope to welcome you back again... More 

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