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Hotel du Vin & Bistro

Certificate of Excellence
Crescent Road, Royal Tunbridge Wells TN1 2LY, England
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Hotel du Vin & Bistro
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Hotel du Vin & Bistro
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484 reviews from our community

Traveler rating
    225
    149
    68
    38
    4
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62
259
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54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I just wanted to say a big thank you to Hotel Du Vin for making our celebratory Sunday Brunch a great success. We booked the Havana Room for 20 guests which was fantastic. The food was delicious and all of our guests really enjoyed themselves. I also wanted to say a special thank you to our waiter. He was brilliant... More 

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Tonbridge, Kent
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

Visited via Bookatable on Saturday. Very good food and attentive service (even though they had a wedding reception going on!). It was a special deal at £30ish for two. Excellent value and the mouse au chocolat is 'to die for'!! One to be revisited me thinks 🍸🍴🍷

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London
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked the Mouton Rothschilds room for a surprise afternoon tea for 14 people for my mother's birthday. The room was beautiful, the afternoon tea first class (as always at HDV) but what made it so special was the wonderful service we received from Antonio. His kindness and attention to detail really made the occasion.

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Nikki D, Manager at Hotel du Vin & Bistro, responded to this review

Dear SHolton Many thanks for your recent review on trip advisor ,I am delighted that you have enjoyed your afternoon tea Birthday’s celebration with us ,I will certainly pass your comment to Antonio a reliable and hardworking employee who well deserved such a great feedback . We do look forward to welcoming you back here at hotel in the not... More 

Kent
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely fabulous time at hotel du vin with family. Food was excellent. Service first class. We were looked after by staff so well. Thank you to all for making my birthday special. Will go back again - soon!

Was this review helpful? Yes 1
Nikki D, Manager at Hotel du Vin & Bistro, responded to this review

Dear Yezzel Many thanks for your kind words, we are delighted that you had a great time here at hotel du Vin,it is always a pleasure to read such a great review which will be definitely shared with the all team . Looking forward to welcoming you back Kind regards Francesco Deputy General Manager More 

Cheshire
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Called in for drinks with friends on Saturday afternoon & had a lovely catch up sat in the lounge area. Seats were comfy, decor attractive, bathroom clean & bottle of bubbly expensive but worth every penny! Staff were helpful & attentive when we ordered more drinks. Our afternoon at Hotel du Vin was relaxing & a treat for everyone.

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Nikki D, General Manager at Hotel du Vin & Bistro, responded to this review

Dear icecreamCheshire, A very big thank you for taking the trouble to write us a lovely review on trip advisor. Your comments will certainly be passed to the team here as they really deserve recognition for hard work. I am very proud of the staff here and the standard of service they provide. We hope to see you again soon. More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went to to the Bistro for a meal with a colleague and the experience was fantastic - everything from the arrival welcome, drinks service, sommelier & dining recommendations was second to none. The staff were professional and experienced, it was a pleasure chatting to them, and this really enhanced the evening - the setting and decor was equally as... More 

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Nikki D, General Manager at Hotel du Vin & Bistro, responded to this review

Dear Boss D, Many thanks for your very kind words on trip advisor. It is a great pleasure to know when we get things right as we do strive very hard to maintain high standards at all times. The team here will be thrilled with your review and I thank you for taking the time to write. We very much... More 

Banbury, Oxon
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in Sandeman which was a lovely room at the frot of the building. Our daughters and her boyfriend had another superior room (the name of which escapes me). Both had super bathrooms, delightfully sumptuous beds , well stocked minibar and (joy) a coffee machine ! Super touch was the fresh milk available in the minibar. Don't you hate... More 

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Nikki D, General Manager at Hotel du Vin & Bistro, responded to this review

Dear BerryKing, Thank you for taking the time to write your review on trip advisor. I am delighted that overall you enjoyed your stay with us but I must reiterate my apologies that the Duty Manager was not aware of the prior arrangement for your daughter with the bar staff. I do hope this did not cause too much upset,... More 

Wadhurst, United Kingdom
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just had cocktails here with a few friends one evening and they were very good. Lovely bar area and very nice staff. Can't believe I've never been here before! I shall certainly be back. What a hidden gem.

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Nikki D, Manager at Hotel du Vin & Bistro, responded to this review

Dear KateB248 Thank you very much for taking your time to write to us on trip advisor and for your kind words, we are extremely glad that you had an enjoyable experience here at Hotel Du Vin.We pride ourselves on our Cocktails here at Hotel Du Vin and our new range of “signature cocktails” are unique and original drinks that... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

First visit to any of the hotels in this chain and was very impressed, all of the staff were very helpful. We stayed for two nights on a bed and breakfast basis and had one evening meal, all of the food was to a very high standard. Great location in the centre of Tunbridge Wells. We also had a meal... More 

Was this review helpful? Yes 1
Nikki D, Manager at Hotel du Vin & Bistro, responded to this review

Dear dutchhelm, Thank you for finding the time to write to us and for your kind words, we are delighted that you had a lovely stay, it was a pleasure to read such a great review which will definitely shared with the all team. I suggest you try our £50 special offer ,400g Chateaubriand with pomme frites & Bearnaise sauce... More 

Saxmundham, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

A hotel for a century and more, it shows its age (loved the ancient lift!) and although styled nicely by the owners it looks as if it could do with a makeover. This stay was three nights and our second floor room was large and comfortable, with an OK bathroom and good shower (fixed head type). Splendid bed with good... More 

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Nikki D, Manager at Hotel du Vin & Bistro, responded to this review

Dear Patrick S. Thank you very much for taking your time to write to us such an attentive and detailed review, throughout I do believe that you had an enjoyable stay with us but at the same time we do take on board your comments with regards to the updating and upgrading of the hotel features . The bar has... More 

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