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All 13 Royal Tunbridge Wells hotels

Hotel du Vin & Bistro

4.0 of 5 Hotel   |   Crescent Road, Royal Tunbridge Wells TN1 2LY, England
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79%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
StewartCumming Guildford, United Kingdom
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376 reviews from our community

Traveler rating
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    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Guildford, United Kingdom
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here after a wedding and found the whole stay to be excellent, the room was spacious and very well kitted out which is standard for these hotels. The service was excellent and the breakfast the next morning was top notch. To add to this my partner forgot a necklace which they found and put in the post for... More

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Amersham
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A night whilst attending a party in the town. Our room was not ready on our arrival so we had lunch. Our welcome by reception was charming and likewise in the restaurant. Unfortunately not only was a wine glass still bearing the imprints of a previous user, but when a fish main course arrived it had 2 hairs protruding. However,... More

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Rochester, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Lovely spacious rooms, comfy beds (although I didn't like the pillows), really good food and very nice staff! I spent two nights here and got ready for my wedding in the hotel. They were lovely and left us a complimentary champagne to celebrate our marriage. I wish we had our wedding here instead! Fantastic hotel, a little expensive but you... More

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Surrey, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We had an amazing stay great reception staff, lovely chatty girls and very welcoming. The issue we had was the rudeness and aggression of the bistro manager to guests and staff. We did not like hearing him shout at girls on reception on departure and his staff while we were eating. However great stay met some lovely staff, we just... More

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Tonbridge, Kent
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a night here for my wife's 40th and we had a lovely time. It is not the sort of place we can afford to stay very often so we had pretty high expectations and they were pretty much met. The room was large and quiet with a nice view. The staff were very helpful and attentive. The restaurant was... More

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Warrington, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have stayed at this hotel many times and have never been disappointed. On our last visit we were looked after with the highest level of hospitality by Ella and Katy on reception and once again found the room highly comfortable (always have a great sleep in the wonderful beds) the ambience of the hotel very relaxing and the breakfast... More

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Nikki D, General Manager at Hotel du Vin & Bistro, responded to this review

Dear Dave, Thank you so much for such a wonderful review. I have already passed your comments on to Ella and Katy who are thrilled they were able to make your stay a memorable one. I am delighted that you enjoyed your room and breakfast and I cannot thank you enough for mentioning the team. I am very proud of... More

London
1 review
5 of 5 stars Reviewed 1 week ago

We organised a surprise party for our father's 70th birthday in the Ruinart room. Everything was perfect, from start to finish. The Events Co-ordinator was attentive, suggested helpful ideas and accommodated last minute requests (ipod dock, carpark space etc). The room was dressed to a high standard and the service on the night was impeccable. Tasty canapes too. Definitely a... More

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Nikki D, General Manager at Hotel du Vin & Bistro, responded to this review

Dear Katie, Thank you for taking the time to write your feedback on trip advisor regarding your fathers 70th birthday surprise. I am delighted that our Events Coordinator looked after you so well and was able to accommodate the last minute requests. I will certainly pass on your feedback to the team here and I very much appreciate that you... More

Milan
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My young son, me and out two small dogs stayed here at the beginning of August. The hotel front desk staff were great, the hotel looks good and the spaces downstairs are comfortable and look cool. The double room was smallish but furnished well, with wonderful views and the bathroom was good too. We ate at the Hotel in the... More

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Nikki D, General Manager at Hotel du Vin & Bistro, responded to this review

Dear reviewer, Many thanks for taking the time to write a review for us. I apologise that the service was not up to standard when you visited and that you waited over half and hour for a drink. I will ensure that training is scheduled with our Bistro Manager to ensure that this is a disappointing one off. I am... More

Tonbridge, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The date was 30th August 2014 and our daughter Tracy married the love of life, holding the reception for over 100 guests at The Hotel du Vin & Bistro, Royal Tunbridge Wells. This venue is without doubt one of the leading locations, to entertain your wedding guests, in the area. A traditional venue where Queen Victoria visited and stayed on... More

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Nikki D, General Manager at Hotel du Vin & Bistro, responded to this review

Dear Peter and Maureen, Many thanks for your lovely review regarding your daughters wedding. I had the pleasure of helping that day and it was such a beautiful wedding. I had never experienced a blessing in our garden before and I just thought it was stunning. I am delighted that you had such a wonderful time with us and I... More

Dubai, United Arab Emirates
Top Contributor
64 reviews 64 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel du vin change can differ slightly in terms of quality, and I am very happy to report that this is nearly as good as Brighton, my personal favourite. The rooms are possibly better, the food of an equal standing, the location not as desirable than Brighton. But that is splitting hairs. This hotel is well worth a visit.... More

Was this review helpful? Yes 1
Nikki D, General Manager at Hotel du Vin & Bistro, responded to this review

Dear David, Many thanks for your recent review, I am delighted to hear that you are a regular of the Hotel du Vin hotels. Brighton is a beautiful hotel, and their location is stunning being right on the sea front, but I am glad that your enjoyed your stay with us and were able to experience our food and drink... More

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Additional Information about Hotel du Vin & Bistro

Address: Crescent Road, Royal Tunbridge Wells TN1 2LY, England
Location: United Kingdom > England > Kent > Royal Tunbridge Wells
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel du Vin & Bistro 4*
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Also Known As:
Hotel Du Vin And Bistro
Hotel Du Vin & Bistro Royal Tunbridge Wells, Kent

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