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All 13 Royal Tunbridge Wells hotels

Hotel du Vin & Bistro

4.0 of 5 Hotel   |   Crescent Road, Royal Tunbridge Wells TN1 2LY, England
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79%
Certificate of Excellence 2014
A recent review
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  • Reviews (346)
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346 people have reviewed this hotel

Traveler rating
    160
    108
    47
    26
    5
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42
189
2
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
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English first
Kent. UK
Top Contributor
51 reviews 51 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I recently had lunch at this restaurant with 20 friends, we were lucky enough to have good weather and sat outside in the garden which we had to ourselves for most of the late afternoon. The service was very good and attentive as they were lots of orders to take. The good was amazing, but the vegetarian option (roulade goats... More

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Staplehurst, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The most romantic and beautiful meal we have had...ever!!! The service was impeccable and the staff couldn't do enough to make sure it was very special. The food was fantastic and presented beautifully! The setting was spotlessly clean and gorgeous garden and interior! We were utterly spoilt!!!! Would recommend this to everyone I know and beyond!! :)

Was this review helpful? Yes
Philip A, General Manager at Hotel du Vin & Bistro, responded to this review

Thankyou so much for your lovely review! I am so pleased you had such a romantic evening with us. I will certainly pass on your feedback to the team here with whom we are very proud of. We hope to welcome you back very soon! More

Sevenoaks, United Kingdom
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had afternoon tea at the Hotel Du Vin on Sunday. There were 10 of us. Afternoon tea is not normally served on a Sunday but the Hotel very kindly accommodated us in a private side room looking onto the beautiful Lavendar in the garden. It was good value. There were 2 prices with and without a glass of fizz.... More

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Philip A, General Manager at Hotel du Vin & Bistro, responded to this review

Many thanks for your kind words on trip advisor, I am delighted that we were able to assist in offering a private room for your afternoon tea on Sunday. I will certainly pass on your thanks to the staff here. Our gardens are transformed since the new furniture arrived and I am glad you were able to take advantage of... More

Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed here for 2 nights for a friend's wedding and the service was the worst I have experienced. The hotel itself is beautiful - nice decoration and clean, but it appears this is all style and no substance. Very surprised to read of the great service in previous reviews. It was very difficult to get drinks from the bar... More

Was this review helpful? Yes 2
Philip A, General Manager at Hotel du Vin & Bistro, responded to this review

Emma, many thanks for your review on tripadvisor and thank you for your time on the phone. As discussed this was a very disapointing one off for us and the situation has now been rectified with the team. I am delighted that you accepted our offer on checkout and we look forward to welcoming you back in the very near... More

London, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Had an amazing stay at Hotel du Vin in Tunbridge Wells for my birthday. It was a great deal, with a three course meal and breakfast for two included. They made sure we had an incredible room with spectacular views of the park. The service was absolutely impeccable from start to finish. The food was fantastic too!! A lovely way... More

Was this review helpful? Yes 1
Philip A, General Manager at Hotel du Vin & Bistro, responded to this review

Many thanks for your recent review on trip advisor. I am delighted that you enjoyed your birthday with us . I will certainly pass your comments on to all the team here at the hotel and we look forward to welcoming you back in the near future More

London, United Kingdom
Top Contributor
57 reviews 57 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Normally I'd just write a review of the food and the hotel (both good btw) but more importantly we wanted to record an act of kindness and service above and beyond. Sadly, I had to give a eulogy at a funeral of a good friend and former colleague. My home printer wasn't working but I thought put it on a... More

Was this review helpful? Yes 3
Philip A, General Manager at Hotel du Vin & Bistro, responded to this review

Many thanks for taking the time to write a review on tripadvisor. I am so sorry to hear about the experience you received with our recommended taxi company. They are usually very reliable and one with whom we have worked with for many years. Please be assured that I will be looking into what happened personally. I appreciate your kind... More

Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We could not fault this boutique hotel. The hotel is beautiful and full of character. We decided to upgrade one of their Principal Rooms and were not left disappointed - a lot more spacious than the standard rooms. Location,service and ambiance of hotel was fabulous. Breakfast was served in their stunning dinning room at back of property overlooking the hotel's... More

Was this review helpful? Yes 2
Philip A, General Manager at Hotel du Vin & Bistro, responded to this review

Thank you for taking the time to review Hotel du Vin Tunbridge Wells on Trip advisor. I'm delighted that you had such a wonderful stay and we very much look forward to welcoming you back in the near future. More

Royal Tunbridge Wells, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

A big thank you for kindly accommodating my colleagues and I last Friday evening in the Havana room at HdV, Tunbridge Wells. Those that were able to join this celebratory dinner were extremely happy having been given the opportunity to experience dining in one of your private rooms. The food was fantastic and delicious, especially the chocolate fondant and raspberry... More

Was this review helpful? Yes 1
Philip A, General Manager at Hotel du Vin & Bistro, responded to this review

Many thanks for taking the time to write us a review. We were delighted to be able to help with one of our private dining rooms to make it extra special for you, I have to say that the chocolate fondants do seem to be a very big hit by many of our guests who attend private events, I'm glad... More

Cockermouth
Top Contributor
71 reviews 71 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel Du Vin is our favourite hotel chain and Tunbridge Wells did nothing to change that view. Beautifully located, reception was excellent and we were offered an upgrade (at a small charge) which we readily accepted. Upgrade room was lovely. Very good restaurant and bar facilities with excellent service. Not the cheapest place to stay or eat but we think... More

Was this review helpful? Yes
Philip A, General Manager at Hotel du Vin & Bistro, responded to this review

Many thanks for taking the time to write us a review. I am delighted that you enjoyed your stay here at the hotel and thank you for your kind comments regarding our restaurant, bar and service. Parking is not one of our strong points as we do have limited availablity but as you kindly said we are very lucky to... More

Sussex
Senior Reviewer
9 reviews 9 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On Saturday 12th July 2014, my friend and I travelled to tunbridge wells for a wedding at High Rocks nearby. The hotel du vin was an absolutely wonderful experience for both of us, although much too brief, with only one nights stay. The staff were so courteous, accommodating, and nothing was too much trouble. The hotel terraces were beautiful, well... More

Was this review helpful? Yes
Philip A, General Manager at Hotel du Vin & Bistro, responded to this review

Many thanks for taking the time to write a review on trip advisor, I was delighted to read your comments about our grand building, decor and the staff. I am delighted that you had such a wonderful stay if only for a short time. I will certainly pass on your feedback to our staff here. We are very proud of... More

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Additional Information about Hotel du Vin & Bistro

Address: Crescent Road, Royal Tunbridge Wells TN1 2LY, England
Location: United Kingdom > England > Kent > Royal Tunbridge Wells
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel du Vin & Bistro 4*
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Also Known As:
Hotel Du Vin And Bistro
Hotel Du Vin & Bistro Royal Tunbridge Wells, Kent

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hotel du Vin Tunbridge Wells is set in one of the town's architectural landmarks, a Grade II-listed sandstone mansion built as a private residence in 1762. We have retained its authentic detail carefully, adding our unique touch to the 34 bedrooms with antiques and memorabilia. Guests can enjoy a game of boules, dining on the garden terrace with its wonderful views across Calverley Park, or a wander through the hotel's very own vineyard.BEDROOMSHoused within this impressive building are 34 timelessly styled bedrooms and stunning suites, all featuring luxurious handsprung mattresses, fine Egyptian linen, deep baths and powerful drench showers, plasma TVs, DVDs and air conditioningBISTROOpen all week, and under the tutelage of head chef Daniel McGarey, Bistro du Vin is at the heart of our hotel, a classic, French styled, elegant and informal setting for lunch, dinner, to meet, celebrate or simply pass the time. Dine on the finest produce the Kent has to offer from local heroes such as Herbs and seasonal vegetables from local nursery Chef's Herbs, meat from Woodlands Farm and fish from Chapman's of Sevenoaks. These are only a handful of the suppliers included within our Homegrown & Local philosophy. ... more   less 
Number of rooms
34

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