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Hotel du Vin & Bistro

Certificate of Excellence
Crescent Road, Royal Tunbridge Wells TN1 2LY, England
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512 Reviews from our TripAdvisor Community

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Traveler rating
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    73
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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uk
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have stayed here a couple of times recently. Staff are very professional and pleasant. Rooms are authentic but lacking tlc tatty wallpaper in places. Food on the pricey side but good quality. Toiletries not replenished daily even after asking. Plus points fridge is a bonus in the room and good facilities in the room. Could do with some biscuits... More 

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kent
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed yesterday NEW

Spent last night at hotel du vin , numerous problems for the Bride , they gave her room away was just the start ,although planned down to the last thing they still got it wrong ., even to locking the bride in the garden and her having to climb over a fence, Our room was pretty on first look but... More 

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Prague, Czech Republic
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is one of the best hotels I've ever stayed in. The hotel itself is beautiful, rooms are very cosy and pretty and the staff was excellent! Rooms has equipment like Nespresso coffee maker, magazines, beautiful bathroom and all the vanity kits you need. We arrived with a dog and they even prepared a bowl and very comfy and soft... More 

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Honfleur, France
Level Contributor
46 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

All at school over 50 years ago so we wanted somewhere where we would be well looked after! Not disappointed in any way. Plenty of room around us, we could hear each other and were very well fed. The starters were good and the rack of lamb outstanding. Nice puds ante rive smart staff. We will not wait another 50... More 

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Sussex UK
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our second visit to take advantage of the special Chateaubriand offer at £50 for two with wine. On our first visit, to celebrate my birthday, we did the "full Monty" with starters and dessert etc and it had been so good we'd decided to return. Sadly, the same cannot be said for our second experience. Was it because... More 

Was this review helpful? Yes 1
Brighton, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very pleased with our stay here. Great dinner, free upgrade to a larger room, and really friendly staff. The hotel has a long interesting history and is a beautiful building that oozes heritage (Queen Victoria stayed there many times), so worth a visit.

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The Hague, The Netherlands
Level Contributor
87 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

enjoyable experience with a spacious room overlooking the park, nice food and wine, an attentive staff and good breakfast. We enjoyed a few days here and would happily come back; we recommend you go for the sunday brunch, when wanting a nice additional experience. Well organized with several buffet options, good food, fun atmosphere.. Gardens ask for a stroll and... More 

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Nikki D, General Manager at Hotel du Vin & Bistro, responded to this review

Dear tmaria v Many thanks for your recent review on tripadvisor. It is always a pleasure to read such positive feed back regarding the hotel and team and I will certainly be circulating your kind feedback. Our gardens are a hidden gem in Tunbridge Wells, but we are slowly getting word out about dining Al Fresco and making full use... More 

Gerrards Cross, United Kingdom
Level Contributor
147 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our first visit to a Hotel du Vin, although friends had ofered a very positive recommendation. Situated close to the Town Hall and station, the hotel is convenient for local restaurants and shops. Small car park, but a public car park is nearby. The listed building has been perfectly renovated and is full of character. We received a friendly and... More 

Was this review helpful? Yes 1
Nikki D, General Manager at Hotel du Vin & Bistro, responded to this review

Dear PTS99, A heartfelt thank you for taking the time to write a review on tripadvisor. I am delighted to read that your stay with us was a recommended one and was enjoyed by the two of you. I will certainly pass on your feedback to all all the team here of whom I am very proud of. We look... More 

London, England, United Kingdom
Level Contributor
115 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a nice room - overlooking the front which is the main road - but wasn't noisy - even on Saturday night. We didn't eat (although I may have breakfast tomorrow) - so the review is really on room/amenities. The room is big, clean, comfortable. lovely freestanding bath. Separate walk in shower (we had a room upgrade) Check-in was... More 

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Nikki D, General Manager at Hotel du Vin & Bistro, responded to this review

Dear Michael C, Many thanks for taking the time to review our grand building here in Tunbridge Wells. As I am sure you can appreciate the building is in constant need of TLC. The corridors are currently being re-painted and our rooms will receive a full refurbishment in August. Next on the list will be the bistro! I am delighted... More 

Birmingham, United Kingdom
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is perfectly located in the heart of Tunbridge Wells, in a beautiful building with great character. Although our room was small is was very comfortable. We were met by Maria at reception who came out to help us find a parking space, then showed us to our room and made sure we had everything to make our stay... More 

Was this review helpful? Yes 1
Nikki D, General Manager at Hotel du Vin & Bistro, responded to this review

Dear Martina R Many thanks for your recent review, I am sorry that you found the staff unfriendly on check out, I have spoken to the team personally to ensure this is a regrettable one off. I believe a room only rate was booked, however we do offer bed and breakfast packages and offer the i newspaper complimentary. Thank you... More 

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