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2.0 of 5 Hotel   |   80 London Rd, Royal Tunbridge Wells TN1 1DZ, England
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Russell Hotel
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  • Overview
  • Reviews (76)
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76 people have reviewed this hotel

Traveler rating
    6
    17
    20
    15
    18
See reviews for
11
27
14
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Spanish first
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English first
Lancing, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Good points were comfy beds, cotton sheets, large towels, nicely cooked breakfasts and spacious rooms. Less impressive was the state of decor, esp bathrooms, but I knew that from the reviews. If I were the owners I would gradually install new white suites and repaint, also stop using cleaners that smell so strongly of disinfectant. It's a big place so... More

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Lydd, England, United Kingdom
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I agree with some other reviewers that this hotel it a little time-worn. But our room was clean and comfortable and the staff were friendly and very helpful. It's also in a cracking location. Yes, I've stayed in better but I've also paid a lot more and it's been a lot worse.

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Brantford, Canada
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 3 weeks ago

My husband and I live in Ontario, Canada. We used the internet to research possible hotels in this area. Although The Russell Hotel was presented as a clean and tidy establishment, upon arriving, it was anything but. The rooms smelled of urine and mold; the floors were filthy; and the bathroom had not cleaned for quite some time. We did... More

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Travelers are raving about these Royal Tunbridge Wells hotels

1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed in the Russell Hotel two nights, while we visited the south of England. We had a triple en suite room (54). The room was in the last floor and there are a lot of stairs and no elevator. There were three single beds which were clean and comfy. The room was very big and had lots of space.... More

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England
Top Contributor
221 reviews 221 reviews
42 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In some ways, the Russell is more a B & B than an hotel. However, this suited us very well. The interior is a bit dated but our room (47) was large, light (overlooking the Green), high, airy ceiling and very comfortable, larger than average, twin beds. The bathroom was a little narrow but very clean, as was the bedroom.... More

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Cheltenham, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 8, 2014

Stayed in the annex for a friends wedding. Such a big room, large flat screen TV, kitchenette was so cute and I did not expect it. Though the interior was dated, the bed was hard, the bathroom had an old green suite and the hairdryer was one you would find at a swimming pool...I did not use it as pass... More

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Lancing, United Kingdom
Top Contributor
81 reviews 81 reviews
14 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed June 7, 2014

It's in a great location, 2 minute walk from the main shopping of Tunbridge Wells. The hotel itself is a bit dated and tired, but it was warm, dry and the bed was comfy. Had a room right up in the roof, it was big, but sloping ceilings in toilet nade things interesting. I could wee harder than the shower... More

Was this review helpful? Yes 1
Tonbridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

You feel cared for here and it's comfortable. The staff are genuinely nice so they meet your needs. The building is elegant and brilliantly positioned. There's a lot of public space so you don't get that caged in feeling when you're staying for business.

Was this review helpful? Yes 1
Coventry, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed May 20, 2014

A cleanish hotel, large room. However out dated , peeling wallpaper, non flushing toilet, peeling paintwork,,,, etc etc. it just needs some TLC. Room was incredibly warm, no fans and only a small opening window. Staff were friendly enough , breakfast was served to us at different times, table was a bit dirty ie, tcup rings, bread crumbs. Generally felt... More

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South Shields, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2014

Very friendly staff and management, who provided me with an excellent service; nothing was too much trouble and they happily went above and beyond- definitely a service that only comes with a family run hotel. My room was also very spacious and comfortable with an en-suite that had a bath as well as a shower- quite rare in hotels in... More

Was this review helpful? Yes 1
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Additional Information about Russell Hotel

Address: 80 London Rd, Royal Tunbridge Wells TN1 1DZ, England
Location: United Kingdom > England > Kent > Royal Tunbridge Wells
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Russell Hotel 2*
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Also Known As:
Russell Hotel Royal Tunbridge Wells, Kent

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Amenities

Bar / Lounge Free Breakfast Free Parking Wheelchair access
Hotel Class
Official Description (provided by the hotel)
With style and comfort coupled with convenience, this hotel set in the very centre of historic Tunbridge Wells is positioned on the edge of the rural common.The hotel was built as a residence in the Victorian era and became one of the town's leading hotels in the 1920s. Set on the edge of the Tunbridge Wells common, it is only 2 minutes stroll from the shops, restaurants, cafes and theatres. ... more   less 
Number of rooms
25

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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