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Russell Hotel

80 London Rd, Royal Tunbridge Wells TN1 1DZ, England
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Russell Hotel
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Russell Hotel
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90 reviews from our community

Traveler rating
    6
    20
    23
    19
    22
See reviews for
14
34
15
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Chelmsford, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for 1 night on 1st May 2015, had room 53 which is a double ensuite right at the top of the hotel and paid £75 for it. After seeing some of the reviews we were a bit dubious however we were very pleasantly surprised. Agree that the décor is a bit tired but otherwise could not fault it. Friendly... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for one night paid £95 for B&B and were thankful that we did not have to be there for long. The decor is tired and for the price I expected a far higher standard. The room was noisy - my husband resorted to ear plugs, peeling paint had been over painted in the bathroom and this hotel has... More 

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Brighton and Hove, United Kingdom
2 reviews
2 of 5 stars Reviewed 3 weeks ago

If you need somewhere close to the centre in Tunbridge Wells then this place will do. It would however not be our first choice. The place is tired and need of refurbishment. The bathroom looks like something from the 70's don't believe the traveller photos on this review. The shower mind you was very good and the bed was reasonably... More 

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Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 14, 2015

Just crap! It's great if you want to relive the seventies... Other that that the small bathroom the sink in the bedroom the creaky floor, the uncomfy beds, the cracks in the walls, the windows that you can hear everything out off (when there not even open!) and the lack of heating really put me off, there are better places... More 

Was this review helpful? Yes 1
Royal Tunbridge Wells, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 22, 2015

I stayed in this hotel for the night before my wedding day and I had booked into the annexed as I needed a room with an ironing board and iron incase my shirt got creased. The room was clean and spacious but even though it stated on their website that it had an iron and ironing board in the room... More 

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Kent
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 1, 2015

Stayed here for one night as we were going to the theatre and didn't fancy an hour drive home after. Chose an annex room as the description sounded like it was an upgrade to the main building. This was not the case and i wouldn't describe it as an annex. It was actually a house next door to the hotel... More 

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Middlesex
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 15, 2015

I chose the Russell largely on the basis of a special offer of “one room left at this price”. I then looked at Trip Advisor and wondered what I had done. I need not have worried. On arrival I was welcomed by a helpful gentleman at reception who directed me to my room, and to the hotel car park which... More 

Was this review helpful? Yes 1
Ashton-under-Lyne, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 12, 2015

The other reviews range from wildly enthusiastic to downright loathing. The things I think let the place down are: 1. The public spaces badly need decorating. 2. My room had a strong smell of cleaning material that didn't go after I'd left the window open. 3. The shower head was broken. 4. Two lightbulbs were broken. 5. The dining room... More 

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2 reviews
2 of 5 stars Reviewed December 14, 2014

A well located but run down hotel. £95 to stay in a room which was prett dusty and dirty. Breakfast was basic and used cheap ingredients which aren't very nice and end up being wasted rather then eaten. Staff are okay, some friendlier and politer than others but all in all look pretty down trodden and tired with working there.... More 

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Saltash, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 1, 2014

Its a 2 star hotel so I didn't expect a lot and wasn't disappointed. The room was clean and comfortable. Breakfast was ok but let down by the breakfast staff who had no customer skills at all. The friendliest staff were reception. Car park was small as expected but we managed to find a space for our stay. If you... More 

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