We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Spa Hotel

Mount Ephraim, Royal Tunbridge Wells TN4 8XJ, England
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
The Spa Hotel
Professional photos View all
Browse nearby
The Spa Hotel
Write a Review

322 reviews from our community

Traveler rating
    96
    125
    58
    25
    18
See reviews for
54
118
15
57
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (322)
  • Mar-May only
    (85)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (85)
All months
Folkestone, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

The Hotel is decorated to a very high standard, when my partner and I walked in we were really impressed with how it looked. It really is quite amazing. All the front of house staff were excellent, the ladies on the check-in-desk and the man that served us drinks in the Brasserie were superb. A+ !! Our room was very... More 

Was this review helpful? Yes
sussex
Top Contributor
136 reviews 136 reviews
20 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed 1 week ago

Our children have stayed here a couple of times whilst we looked after the children and returned them next day for a sandwich. This time we wanted to meet up from two directions and choose the Brassiere. Menus came but they were both different,had to ask which one,had to ask for children's menu,surely they could see two children?then had to... More 

Was this review helpful? Yes
Portsmouth, United Kingdom
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The gym and associated health facilities are great. it's a lovely well equipped. The staff and management of the gym are a real asset. Knowledgeable, friendly and helpful. If you are looking for a gym in tunbridge wells I cannot recommend this place enough

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Good food comfortable room with individual heaters good service. The spa facilities lacked coherence- you really need waterproof shoes to get from changing room to the pool no opportunity to shower between facilities. The treatment room was cold . Even when I asked for heating the radiator was only turned on to frost protection. The therapist explaining that it gets... More 

Was this review helpful? Yes
Kent, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel for two nights and most of us were based on the 3rd floor and this floor wasn't very noisy. Our room was lovely and big and the shower room and bath were a great size! The bed was huge and very comfy. For the amount of money this Spa costs you would expect these things.... More 

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here with work, The bedroom was very dated although some may call it 'Parisian decor' .. The main lobby and bar areas were very modern and nice. The brochure did state that the hotel was under going full refurbishment including the bedrooms - so maybe I got a room that was awaiting refurbishment. I think once all the... More 

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Spa Hotel recently as part of a wedding party. We were looking forward to a relaxing experience but unfortunately on arrival we realised this was not the case. Firstly our room was tiny, and there was no space for all our things. When we asked if we could move rooms, we were told we couldnt as... More 

Was this review helpful? Yes
London, United Kingdom
Top Contributor
89 reviews 89 reviews
49 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has some nice characteristics but also suffers a bit from delusions of grandeur. With its bibles, and 'dress code', and old style keys handed in at Reception, it is outmoded and might suit a more traditionally minded guest best. There's also a sense of trying to make as much money as possible out of the guests, including adding... More 

Was this review helpful? Yes
bucks
Top Contributor
173 reviews 173 reviews
69 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On the edge of town perfect if you don't mind a nice walk if you don't like to walk you can get a bus into the centre. Nice hotel with a small pool, gym, treatment rooms, plenty of parking and nice bar area. Rooms comfortable ours had a nice bathroom with a large bath. We didn't eat at the hotel... More 

Was this review helpful? Yes 1
Essex
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband booked me a night stay inclluding breakfast and dinner, he paid this in full at the time of booking and the hotel agreed that we could book a date once we had this organised in the New Year. We did book a date which we asked to change which was no problem, unfortunately on the day we then... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (30)
Viewed
Hotel & grounds (6)
Viewed
Dining (3)
Viewed
View from room (2)
Viewed
Pool/beach area (2)
Viewed
Room/suite (11)
Viewed
Bathroom (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (4)
Viewed
Room/suite (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question