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4.0 of 5 Hotel   |   Mount Ephraim, Royal Tunbridge Wells TN4 8XJ, England
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4 of 5 stars reviewed 4 days ago
Dubliner21 London, United Kingdom
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261 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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  • French first
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English first
London, United Kingdom
Top Contributor
82 reviews 82 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff at this delightful hotel did everything to make our stay comfortable and memorable. The receptionists, Rahsina and Sonia greeted us warmly and processed our booking as we would have wished. Heeding the warning of an earlier reviewer we requested a room far removed from discos and wedding celebrations, and our request was met. Room 101 on the first... More

Was this review helpful? Yes
London, United Kingdom
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I recently arranged a spa day with my friends, it included a massage and afternoon tea. The afternoon tea was very good, could have done with more sandwiches but very nice. The cakes were beautiful and there was plenty of tea and coffee. The staff were very attentive. We all had a facial too and I do think that I... More

Was this review helpful? Yes 1
Hertford, United Kingdom
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I would really like to give this hotel a 3.5 rating but as i dont feel its worth a 4 i have given it a 3. My first impressions were it was 'odd' some bits of the hotel are very old fashioned which is fine but in need of a bit of TLC and them some parts are very modern... More

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West Sussex
19 reviews 19 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited with 4 friends for afternoon tea & would recommend it! We chose to have it in the Orangery which was lovely & bright & comfortable. The sandwiches were fresh & very tasty with a good selection, the scones were warm & very light & the selection of little cakes were delicious & just the right size. A good selection... More

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A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

I have just had an amazing Guinot hydrothermie facial which has left me feeling ultra relaxed. My skin feels smooth, hydrated and rejuvenated. A rare feeling for me! I was given the facial by a superb therapist, Kat; she was polite, friendly and extremely skilled when administering the products and using the specialist equipment. I would definitely recommend this treatment.

Was this review helpful? Yes 2
Royal Tunbridge Wells, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

It's like staying in a Old peoples home! Decor is very dated and haggard. No welcome as you checked in! the card machine didn't work & the staff thought that was hilarious - apparently it's been faulty for months. Breakfast £14, quality of breakfast worth £2, walk down the road and get full for £4. Won't be staying again, already... More

Was this review helpful? Yes 1
Old Warden
Top Contributor
101 reviews 101 reviews
21 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Olde Worlde antique charm ... but with contemporary chic spliced in, giving a really unique feel and trans-generational appeal. I'm there now, and feel as if I really got lucky, as I'm going to an event today, and tried without success to find a B&B nearer to the venue. However, I got a last-minute room at The Spa. I think... More

Was this review helpful? Yes 1
Grays Thurrock, United Kingdom
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

amazing hotel and spa. had a fantastic weekend. staff extremely helpful and friendly, really made you feel special and at home. the spa experience was great so relaxing, would recommend to everyone. beautiful settings, excellent luxurious bedrooms, excellent food, fabulous staff and relaxing spa sessions and facilities. stayed overnight as part of a girly weekend, with family and friends. cannot... More

Was this review helpful? Yes
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 24, 2014

My wife and I stopped at the Spa for the one night in July after attending a social event in the area. Parking was convenient and secure, the staff at reception were very efficient and welcoming and even our room - which we hadn't bothered to upgrade - was far better than we would normally expect for a standard room.... More

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South Ockendon, United Kingdom
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 21, 2014

really nice hotel set in gardens with lots of places to sit. Had evening meal in main restaurant and was pleasantly surprised by quality of food . All staff we encountered were very friendly.our 3 rooms were spacious . Spent time in spa had facial and massage which was lovely. there is a pool and gym for residents to use... More

Was this review helpful? Yes 1
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Additional Information about The Spa Hotel

Address: Mount Ephraim, Royal Tunbridge Wells TN4 8XJ, England
Location: United Kingdom > England > Kent > Royal Tunbridge Wells
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Spa Hotel 4*
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Also Known As:
The Hotel Royal Tunbridge Wells
The Spa Hotel Royal Tunbridge Wells, Kent

34 photos of this hotel

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Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
This 18th century mansion is situated within 14 acres of beautiful gardens and grounds, just a short walk from the town centre. Facilities include 70 bedrooms, spa and leisure club, contemporary bar and award winning restaurant, ample free car parking and wifi. The Hotel has undergone significant, sympathetic refurbishment since it was purchased by the Scragg family in 2007 and is now the Hotel of choice in Royal Tunbridge Wells. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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