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The Spa Hotel

4.0 of 5 Mount Ephraim, Royal Tunbridge Wells TN4 8XJ, England
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The Spa Hotel
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266 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Top Contributor
161 reviews 161 reviews
34 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Have also been to several events over the past years, incl balls and weddings here - all done well. Nice surroundings, several areas of parking and the spa/gym isn't too bad either. Good spot, worth looking into.

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Wallington, United Kingdom
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here 2 nights over my wedding weekend and I really appreciated everything the team did to make sure everything was as I wanted - and I didn't even get married at the hotel! Denise was extremely helpful and efficient at helping my block book rooms and despite the many changes they were spot on! The catering team were... More

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London, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was spacious with a lovely lounge area - we were very impressed as we had booked a standard room - there were arm chairs and sofas, the room was light and airy with the sky lights allowing privacy but letting in lots of light and good views of the beautiful night sky. The bed was comfy - the... More

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Southampton, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed September 14, 2014

Stayed two nights on business. Old fashioned room but comfortable with all amenities required, including bath robe and tea and coffee facilities. Much of the hotel dated, but new and modern bar/bistro area. Breakfast in the dining room good with quick and efficient service. Reception good and helpful. Didn't eat here in the evenings so can't comment on the main... More

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London, United Kingdom
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 7, 2014

As maid of honour it fell on me to find the perfect venue for the hen do & host a perfect event! With the help of the spa I was able to do this with ease. I was able to decorate the function room that we had all to ourselves for our afternoon tea making it that little bit more... More

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London, United Kingdom
Top Contributor
80 reviews 80 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 26, 2014

The staff at this delightful hotel did everything to make our stay comfortable and memorable. The receptionists, Rahsina and Sonia greeted us warmly and processed our booking as we would have wished. Heeding the warning of an earlier reviewer we requested a room far removed from discos and wedding celebrations, and our request was met. Room 101 on the first... More

Was this review helpful? Yes 1
London, United Kingdom
13 reviews 13 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 26, 2014

I recently arranged a spa day with my friends, it included a massage and afternoon tea. The afternoon tea was very good, could have done with more sandwiches but very nice. The cakes were beautiful and there was plenty of tea and coffee. The staff were very attentive. We all had a facial too and I do think that I... More

Was this review helpful? Yes 2
Spa2000, General Manager at The Spa Hotel, responded to this review

Thank you for your feedback. We are pleased that you enjoyed your tea and spa treatments, but are sorry to hear that you were disappointed with the pool area and general layout. I am not aware of any other adverse feedback regarding the pool or pool area temperature, however this is now being closely monitored. We appreciate that the spa... More

Hertford, United Kingdom
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 19, 2014

I would really like to give this hotel a 3.5 rating but as i dont feel its worth a 4 i have given it a 3. My first impressions were it was 'odd' some bits of the hotel are very old fashioned which is fine but in need of a bit of TLC and them some parts are very modern... More

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West Sussex
20 reviews 20 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 12, 2014

Visited with 4 friends for afternoon tea & would recommend it! We chose to have it in the Orangery which was lovely & bright & comfortable. The sandwiches were fresh & very tasty with a good selection, the scones were warm & very light & the selection of little cakes were delicious & just the right size. A good selection... More

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A TripAdvisor Member
5 of 5 stars Reviewed August 6, 2014

I have just had an amazing Guinot hydrothermie facial which has left me feeling ultra relaxed. My skin feels smooth, hydrated and rejuvenated. A rare feeling for me! I was given the facial by a superb therapist, Kat; she was polite, friendly and extremely skilled when administering the products and using the specialist equipment. I would definitely recommend this treatment.

Was this review helpful? Yes 2
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Additional Information about The Spa Hotel

Address: Mount Ephraim, Royal Tunbridge Wells TN4 8XJ, England
Location: United Kingdom > England > Kent > Royal Tunbridge Wells
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Spa Hotel 4*
Number of rooms: 69
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Also Known As:
The Hotel Royal Tunbridge Wells
The Spa Hotel Royal Tunbridge Wells, Kent

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Hotel & grounds (3)
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