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The Spa Hotel

Mount Ephraim, Royal Tunbridge Wells TN4 8XJ, England
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Best prices for: 1 room 1 guest
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The Spa Hotel
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The Spa Hotel
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311 reviews from our community

Traveler rating
    95
    121
    53
    25
    17
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52
112
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55
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (311)
  • Mar-May only
    (74)
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Brighton and Hove, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

Booked a spa weekend for my sister's hen party. The experience of the booking was not a problem, however the reception staff were the let down of the weekend. Arrived in a few groups but were a party of 15 and had a private room throughout the whole day very close to reception. We all checked in individually and the... More 

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Contributor
13 reviews 13 reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Large hotel. Staff very pleasant and efficient. We took a couple of tables in the restaurant most of the day and they were very accommodating and helpful. Good food selection and quality both at lunchtime and the evening. Bedrooms a bit old fashioned. Used the gym facilities which were well stocked with decent equipment.

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I only stayed here for one night however I wish I could of stayed for longer. The hotel is beautiful and the rooms are lovely. The room we were given was at the end of the hotel and very quiet overlookng the gardens. I will definitely going back for a longer trip.

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Kent
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I came here with friends to celebrate a birthday March 2015. We we seated in the reception area, on low settees and a large, very low coffee table. This looked pretty, but was not great for private conversation. We would have preferred to be at a proper table. We had the regular cream tea with a bottle of prosecco (much... More 

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London, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very enjoyable lunch for a large group of very discerning ladies. A great atmosphere and ambience in the Orangery. A varied menu of well cooked and presented food coupled with good service made for a very pleasant lunch.

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed for two nights and had an amazing experience of relaxation, great food and service. Dinner on Friday evening was exceptional. Always impressed to see Turbot on the menu and the chef here knew what to do with it. I used the gym, which has everything you need. Also massages after in the lovely spa were just what was... More 

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Royal Tunbridge Wells, United Kingdom
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is a gift to Tunbridge Wells and is smart and in a beautiful location. The food here is always consistently fresh and good. As well as more high-end food, they make the best chunky chips in Tunbridge Wells! Service always polite and helpful.The recent refurbishment has changed the character of the lounge area of the hotel. It looks... More 

Was this review helpful? Yes 1
Ipswich, United Kingdom
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed one night following a visit to Tunbridge Wells, Whilst the room on the front was comfortable and spacious for the price we were not impressed to be woken at 4.30am by the linen delivery truck parked under our window whilst the driver noisily unloaded what sounded like scaffolding then proceeded to re-arrange his load for almost 30 minutes before... More 

Was this review helpful? Yes 4
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here with my elderly parents and were well looked after by the very helpful staff. A good location with plenty of parking. The rooms are well furnished, comfortable and immaculately clean. Free WI was a bonus too. We had a delicious meal in the bistro. I would definitely recommend as a place to stay in Tunbridge Wells.

Was this review helpful? Yes 1
Chesterfield, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have just returned from one night at the above hotel. I had an excellent stay, this hotel is simply exquisite. The hotel staff are so helpful and friendly, its nice to see a staff of the month award in reception this really shows they care about their team. Nothing was too much trouble, I only wish the weather had... More 

Was this review helpful? Yes 1
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