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4.0 of 5 Hotel   |   Mount Ephraim, Royal Tunbridge Wells TN4 8XJ, England
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A recent review
3 of 5 stars reviewed 2 days ago
mjb57 Southampton, United Kingdom
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263 reviews from our community

Traveler rating
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    45
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    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Southampton, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed two nights on business. Old fashioned room but comfortable with all amenities required, including bath robe and tea and coffee facilities. Much of the hotel dated, but new and modern bar/bistro area. Breakfast in the dining room good with quick and efficient service. Reception good and helpful. Didn't eat here in the evenings so can't comment on the main... More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

As maid of honour it fell on me to find the perfect venue for the hen do & host a perfect event! With the help of the spa I was able to do this with ease. I was able to decorate the function room that we had all to ourselves for our afternoon tea making it that little bit more... More

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London, United Kingdom
Top Contributor
82 reviews 82 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff at this delightful hotel did everything to make our stay comfortable and memorable. The receptionists, Rahsina and Sonia greeted us warmly and processed our booking as we would have wished. Heeding the warning of an earlier reviewer we requested a room far removed from discos and wedding celebrations, and our request was met. Room 101 on the first... More

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London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I recently arranged a spa day with my friends, it included a massage and afternoon tea. The afternoon tea was very good, could have done with more sandwiches but very nice. The cakes were beautiful and there was plenty of tea and coffee. The staff were very attentive. We all had a facial too and I do think that I... More

Was this review helpful? Yes 1
Spa2000, General Manager at The Spa Hotel, responded to this review

Thank you for your feedback. We are pleased that you enjoyed your tea and spa treatments, but are sorry to hear that you were disappointed with the pool area and general layout. I am not aware of any other adverse feedback regarding the pool or pool area temperature, however this is now being closely monitored. We appreciate that the spa... More

Hertford, United Kingdom
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I would really like to give this hotel a 3.5 rating but as i dont feel its worth a 4 i have given it a 3. My first impressions were it was 'odd' some bits of the hotel are very old fashioned which is fine but in need of a bit of TLC and them some parts are very modern... More

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West Sussex
Contributor
20 reviews 20 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Visited with 4 friends for afternoon tea & would recommend it! We chose to have it in the Orangery which was lovely & bright & comfortable. The sandwiches were fresh & very tasty with a good selection, the scones were warm & very light & the selection of little cakes were delicious & just the right size. A good selection... More

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A TripAdvisor Member
5 of 5 stars Reviewed August 6, 2014

I have just had an amazing Guinot hydrothermie facial which has left me feeling ultra relaxed. My skin feels smooth, hydrated and rejuvenated. A rare feeling for me! I was given the facial by a superb therapist, Kat; she was polite, friendly and extremely skilled when administering the products and using the specialist equipment. I would definitely recommend this treatment.

Was this review helpful? Yes 2
Royal Tunbridge Wells, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 2, 2014

It's like staying in a Old peoples home! Decor is very dated and haggard. No welcome as you checked in! the card machine didn't work & the staff thought that was hilarious - apparently it's been faulty for months. Breakfast £14, quality of breakfast worth £2, walk down the road and get full for £4. Won't be staying again, already... More

Was this review helpful? Yes 1
Old Warden
Top Contributor
104 reviews 104 reviews
21 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed August 2, 2014

Olde Worlde antique charm ... but with contemporary chic spliced in, giving a really unique feel and trans-generational appeal. I'm there now, and feel as if I really got lucky, as I'm going to an event today, and tried without success to find a B&B nearer to the venue. However, I got a last-minute room at The Spa. I think... More

Was this review helpful? Yes 2
Grays Thurrock, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2014

amazing hotel and spa. had a fantastic weekend. staff extremely helpful and friendly, really made you feel special and at home. the spa experience was great so relaxing, would recommend to everyone. beautiful settings, excellent luxurious bedrooms, excellent food, fabulous staff and relaxing spa sessions and facilities. stayed overnight as part of a girly weekend, with family and friends. cannot... More

Was this review helpful? Yes
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Additional Information about The Spa Hotel

Address: Mount Ephraim, Royal Tunbridge Wells TN4 8XJ, England
Location: United Kingdom > England > Kent > Royal Tunbridge Wells
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Spa Hotel 4*
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Also Known As:
The Hotel Royal Tunbridge Wells
The Spa Hotel Royal Tunbridge Wells, Kent

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