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The Spa Hotel

Mount Ephraim, Royal Tunbridge Wells TN4 8XJ, England
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354 Reviews from our TripAdvisor Community

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Traveler rating
    108
    132
    67
    28
    19
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67
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (354)
  • Mar-May only
    (96)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (85)
All months
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Not often a 4 star hotel is actually to spec. Hotel very smart and extensively re-vamped to proper level. Convenient walk to Pantilles, and town. Adequate parking, and actually has a proper dining room with massive ceiling, chandaliers, and excellent table presentation.

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Leicester, United Kingdom
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Visited for 1 night whilst on staycation. The room and bathroom were OK but could do with modernising and the beds could be much more comfortable. The gym and pool were also OK but again could do with updating. Didn't really feel like I was in a four star hotel. Breakfast was worst part of the stay. The buffet had... More 

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Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago NEW

Afternoon tea was amazing, room was spacious and comfortable. Staff all on form and grounds were beautiful. Didn't dine here as the menu seemed to be lacking. Spa facilities were good but not amazing, however the treatments were. Will definitely visit again.

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Heathfield, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Came here for lunch after a close friends wedding, overall I wouldn't say I was impressed and I guess I had higher expectations. Obviously with there being a large group of us you expect it wouldn't be perfect however for some reason thought that the spa hotel would impress. Our roast dinners were cold by the time they brought out... More 

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Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

July 16th we had dinner with UK friends in the Chandelier restaurant, who recommended this restaurant. Restaurant occupation one group of 30, table of 4 (us) and two individual guests, restaurant wasn't even half occupied. Available staff couldn't cope with situation. All attention went to group. Result: poor service, poor quality of starters, forgot to bring bread ordered, incomplete couverts.... More 

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North London
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nothing special at all and very over priced. Breakfast was a disaster, bacon and sausages were not topped up regularly in the buffet breakfast and only scrambled egg. We had to ask for fried eggs to be done (which they happily did) but the rest of your breakfast goes cold whilst you wait. Gentleman's toilets were not kept clean during... More 

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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This was the second time in recent months that I have stayed at The Spa Hotel & have to say it is a great hotel. I can't comment on the bar or restaurant having not visited either, but I was put off by the prices of food when on business. Have used the gym both times I've stayed & this... More 

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Abu Dhabi, United Arab Emirates
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good Hotel. Relaxing and the staff are helpful. But the tables in the bar are not clean, in the room don't have enough regular coffee, few improvement needed at the front dest, there is only one nice person at the front desk! !!! Breakfast is poor, the same every day. it's good if you must have a place to stay... More 

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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice hotel set in beautiful gardens, good drive from the main part of Tunbridge wells but overall nice location. Clean and good bar food and drinks. No air con in rooms and tv in colleagues rooms didn't work at all. Staff could be quite slow and a large conference was on in the hotel the second night of our stay... More 

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Rochester, England, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very nice place to stay either overnight or a few days break away, all facilities are really good. The room we had was spacious and comfortable. Staff very smart and helpful ,anything is no trouble at all.The food Menu is good and the price is very reasonable. The shopping centre is 10 minuets walk away including The Pantiles, is... More 

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