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The Spa Hotel

Mount Ephraim, Royal Tunbridge Wells TN4 8XJ, England
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Best prices for: 1 room 1 guest
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The Spa Hotel
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The Spa Hotel
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324 reviews from our community

Traveler rating
    97
    125
    58
    26
    18
See reviews for
54
119
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58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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  • French first
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  • Any
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  • All months
    (324)
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Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel and its surroundings were stunning, i surprised my partner with a spa break away for his birthday which down like a treat! we took advantage of the Spa facilities which was just what we needed and the room we stayed in was nicely decorated with a very traditional theme. Also The Pantiles down the road (within walking distance)... More 

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London, United Kingdom
1 review
2 of 5 stars Reviewed 5 days ago NEW

The toilet sinks still have 2 taps (cold and hot water..) like we were in the 18th century.. I was expecting a joint tap for a 4 star hotel... Poor service at the reception.. not able to answer you basic questions like where is my laundry? It was lost for a few hours and then it was delivered more than... More 

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Folkestone, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The Hotel is decorated to a very high standard, when my partner and I walked in we were really impressed with how it looked. It really is quite amazing. All the front of house staff were excellent, the ladies on the check-in-desk and the man that served us drinks in the Brasserie were superb. A+ !! Our room was very... More 

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sussex
Top Contributor
138 reviews 138 reviews
20 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our children have stayed here a couple of times whilst we looked after the children and returned them next day for a sandwich. This time we wanted to meet up from two directions and choose the Brassiere. Menus came but they were both different,had to ask which one,had to ask for children's menu,surely they could see two children?then had to... More 

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Portsmouth, United Kingdom
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The gym and associated health facilities are great. it's a lovely well equipped. The staff and management of the gym are a real asset. Knowledgeable, friendly and helpful. If you are looking for a gym in tunbridge wells I cannot recommend this place enough

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good food comfortable room with individual heaters good service. The spa facilities lacked coherence- you really need waterproof shoes to get from changing room to the pool no opportunity to shower between facilities. The treatment room was cold . Even when I asked for heating the radiator was only turned on to frost protection. The therapist explaining that it gets... More 

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Kent, United Kingdom
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for two nights and most of us were based on the 3rd floor and this floor wasn't very noisy. Our room was lovely and big and the shower room and bath were a great size! The bed was huge and very comfy. For the amount of money this Spa costs you would expect these things.... More 

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here with work, The bedroom was very dated although some may call it 'Parisian decor' .. The main lobby and bar areas were very modern and nice. The brochure did state that the hotel was under going full refurbishment including the bedrooms - so maybe I got a room that was awaiting refurbishment. I think once all the... More 

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed at the Spa Hotel recently as part of a wedding party. We were looking forward to a relaxing experience but unfortunately on arrival we realised this was not the case. Firstly our room was tiny, and there was no space for all our things. When we asked if we could move rooms, we were told we couldnt as... More 

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London, United Kingdom
Top Contributor
89 reviews 89 reviews
49 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel has some nice characteristics but also suffers a bit from delusions of grandeur. With its bibles, and 'dress code', and old style keys handed in at Reception, it is outmoded and might suit a more traditionally minded guest best. There's also a sense of trying to make as much money as possible out of the guests, including adding... More 

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