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The Spa Hotel

Mount Ephraim, Royal Tunbridge Wells TN4 8XJ, England
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The Spa Hotel
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The Spa Hotel
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332 reviews from our community

Traveler rating
    99
    129
    60
    26
    18
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55
121
16
60
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked last minute for Bank Holiday Sunday and Monday and this lovely place was not a disappointment . It is only a 10 minute stroll from the old part of town and it is a grand old building with the most beautiful gardens. The room was spacious and we thought the bed was the most comfortable we had ever... More 

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Northampton, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel rooms were not the most modern but were of a good size. There was everything you need including a Corby trouser press. The wifi is very good and there are routers near all rooms. My company paid for the hotel which I got cheaper booking direct than on late rooms (90) pounds. The Spa is a wonderful way... More 

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Fareham, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed Sunday night in Contemporary Executive Double which was absolutely lovely. Beautifully decorated and furnished, quite quirky as set in eaves of building. Very comfortable bed. High standard bathroom. Tea, coffee and biscuits quite poor standard compared to room. Rest of hotel is dated in parts but only to be expected given its age. Mostly friendly staff but breakfast was... More 

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1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I stayed to attend a family wedding locally. The situation of the hotel is lovely and the general decor is good, however, this hotel doesnt offer the services I would expect of a hotel charging what it does per night. Our room was next to a function room on the 1st floor (who does that, honestly!) and... More 

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Canterbury, United Kingdom
Senior Contributor
41 reviews 41 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

The Spa Hotel, just outside Royal Tunbridge Wells is a great hotel but be aware it is not quite where it says it is. The address says it is located on Mount Ephraim but the entrance is off Bishop's Down Road, and whilst it is not too far away, if you are using GPS you will not be in the... More 

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Sidcup, United Kingdom
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Visited the hotel for a spa break to celebrate a friend's birthday. Eight of us in total. The rooms were very comfortable. The spa was so-so...... The evening meal was mediocre but the staff superb. Breakfast was fine, good selection. Hotel rather old fashioned, but I suppose that's all down to taste. We had a great time, but then the... More 

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woking
Top Contributor
112 reviews 112 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night at this Georgian Mansion. A lovely building and gardens set just outside the town . The quality of service excellent , the room very large and comfortable.( though bedside light not working and kettle for coffee exited steam when pouring) Breakfast was very good but have had better re choice. Plenty of car parking. If in... More 

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Germany
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Spa Hotel 4 nights and enjoyed every bit of it. Julie at Breakfast and Lisa at Reception have been very help- and cheerful throughout. But compliments has to be given to all managers and staff. The hotel is having a nice setting with two restaurants which I can highly recommend as town is a 20 minutes walk.... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel and its surroundings were stunning, i surprised my partner with a spa break away for his birthday which down like a treat! we took advantage of the Spa facilities which was just what we needed and the room we stayed in was nicely decorated with a very traditional theme. Also The Pantiles down the road (within walking distance)... More 

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London, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

The toilet sinks still have 2 taps (cold and hot water..) like we were in the 18th century.. I was expecting a joint tap for a 4 star hotel... Poor service at the reception.. not able to answer you basic questions like where is my laundry? It was lost for a few hours and then it was delivered more than... More 

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