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All 12 Royal Tunbridge Wells hotels »

The Swan Hotel

58 The Pantiles, TN2 5TD, England
Hotel amenities
The Swan Hotel
2.5 of 5 stars 29 Reviews
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29 reviews from our community

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Traveler rating
    3
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    5
Date Rating
London
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 30, 2011

Arrived at the hotel to be greeted by a man leaning over the reception desk with half his backside on show. The staff were gathered around discussing the rota and continued to do so whilst we were checking in. The place looked very tired and had a musty smell, definately needs some updating and deep cleaning. I think that £70/night... More

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halifax in england
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed December 12, 2011
1
person found this review helpful

Stayed here for one night on Friday 2nd December 2011, in order to see Adam Ant, paid alot of money for room only. Nothing much esle to say. More

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glasgow
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 19, 2011

I have not stayed here so I cannot review the bedrooms but I have used it for a few business meetings now and I find the whole place just to be a bit disappointing. Everything about it is simply lacking. The rooms used are scruffy with peeling paint and scuffs all over, the decor is random and a bit dated,... More

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16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 29, 2011

I've stayed at this hotel twice - both times I booked at the last minute and got the only available room, a tiny single on the top floor. Very basic, but clean and perfectly adequate. As other reviewers have said, the location is unbeatable. On my first stay the wi-fi worked, the second time it didn't, so I have to... More

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Maidstone, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 26, 2011

Stayed here overnight recently and was fine for one night. Overlooking The Pantiles it was a very convenient place to stay after going to a gig nearby. The hotel does need updating and is in a time warp, but is full of character. Yes it is expensive, but for a hotel on The Pantiles this is what one would expect.... More

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Royal Tunbridge Wells, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 18, 2011

The Pantiles Hotel provides good plain food. Will provide off menu animal free variants. And non-fried and no cheese options like a good hotel should but a reasonable price. Tunbridge Wells is poorly served with places that will do these things to accommodate all people in a group. Large companies do it in other towns but the policy is as... More

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Colchester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 2, 2011

We arrived for a family party for a one night stay. As we walked to our room, there was a big leak coming through the middle of the ceiling onto the landing, I went down to reception to tell them and just got the reply, 'oh must just be the guttering'. Nothing was done about the leak the whole time... More

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London
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 31, 2011

Well! We read the reviews before we went to this hotel........Our dear friends were getting married on the Pantiles and hired the whole hotel for family and friends. The location was great and the senior management were very accommodating also but one particular bar person (small middle aged man) was incredibly rude and abusive. The rooms are tatty and the... More

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Kent UK
1 review
1 of 5 stars Reviewed July 31, 2011

Car park is very limited on spaces and on busy roundabout.. Worn out, dirty, in desparate need of refurbishment... Place needs a good clean and new carpets, furniture etc.. Toilet didnt even flush and there was trouble with the locks on doors. dont stay here.. More

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London
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 31, 2011

We chose this hotel because of its central location. It was dirty and in desparate need of a re-furb. I want to forget I ever stayed there. More

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Additional Information about The Swan Hotel

58 The Pantiles, TN2 5TD, England
Price Range: $

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