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Smith & Western Tunbridge Wells

Certificate of Excellence
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Linden Park Road, Royal Tunbridge Wells TN2 5QL, England
Smith & Western Tunbridge Wells
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
JessEXM Exeter, United Kingdom
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144 reviews from our community

Traveler rating
    75
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11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Exeter, United Kingdom
Top Contributor
71 reviews 71 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for one night. Rooms very good. Spacious very clean comfortable beds. Good size bathrooms with very good power shower. Staff gave a warm welcome on arrival and were very accommodating. Bar on Sunday was very noisy hard to hear ourselves. Breakfast was ok however pancakes were like warm. I would serve maple sauce separately. Great value for money... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here in March this year as apart of a wedding party, the staff were incredibly friendly from the moment we arrived (there was 13 of us), the food here was amazing and the portins massive. The room was really comfy and the cleaners were great and did a great job, I personally loved the coffee/tea/hit chocolate machine. The... More 

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Whitstable, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night. Comfortable room, although the bed was a little too soft for my liking. Large ensuite bathroom, with a lovely, large shower! Breakfast was good and hearty! Staff were helpful and polite. A few negative points I do have, are that the wall separating the room to the corridor was thin plasterboard. You could hear people... More 

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exmouth
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Easy to get to from Tunbridge Wells Station. Easy check in and all the staff are friendly and helpful. Our room double was clean warm comfortable with a lovely big shower plenty of hot water. Food in the evening was good with good service no complaints. If I am honest breakfast was just warm plates not hot. Call me picky... More 

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Warrington, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed here a few times now on business and the Smith & Western has never disappointed. The staff are always happy to help and can't do enough for you. Nothing is ever too much trouble! The rooms are always spotless and the beds very comfortable. Thw shower is awesome and the towels are huge and very thick. All... More 

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Basildon
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We wanted to visit Royal Tunbridge Wells and as we are recently back from New York I thought i'd book the Smith & Western for a surprise for the wife and expected it to be a bit of a laugh. I was pleasantly surprised to find the place is very nicely done out with country music playing in the back... More 

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Sandown, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Travelling from the Isle of Wight to Tunbridge Wells sadly for a funeral, we felt we needed a good hotel and restaurant, love anything American so selected Smith & Western. What a wonderful choice, excellent rooms, excellent food and professional, pleasant and helpful staff. It could not have been improved, if in the area again I'm going there, may even... More 

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Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed February 13, 2015

The hotel is fantastic, the western theme is brilliant and enjoyed that very much. The power shower I had In the morning was brilliant cleared my fuzzy head from too many cocktails the night before. The room and bathroom were very spacious and clean the only down point I would have was the small bed, although it was very comfortable... More 

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Surrey, United Kingdom
2 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 12, 2015

This review is long overdue! I stayed at the hotel in August 2014 for 2 nights with several members of my family the night before my wedding which was taking place at the High Rocks a short distance away. The night before we had dinner there – great location for a large group with lots of children. We had booked... More 

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Ross-on-Wye, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 9, 2015

My wife and I have just spent one night at this Western style hotel. Friendly staff, plenty of easy parking, comfortable room, good shower and nice 'Country' music. Food was OK but nothing to write home about and rather expensive. We both has a fillet steak which was cooked to our liking, however the half a beef tomato was the... More 

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