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Smith & Western Tunbridge Wells

Certificate of Excellence
4.0 of 5
Hotel website
Linden Park Road, Royal Tunbridge Wells TN2 5QL, England
Smith & Western Tunbridge Wells
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Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Jackie K Essex, United Kingdom
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149 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Essex, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We visited this hotel a couple of years ago and made a return visit recently. The rooms are clean and comfortable with a good sized bathroom with a large shower. We thought we would have a couple of drinks in the bar area, but was dismayed to see the bar itself covered in half eaten nuts and shells, no attempt... More 

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Sittingbourne, United Kingdom
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Staff wear helpful, rooms clean and well appointed. Had a great time. Food excellent although more vegetarian options would be nice. Service was quick and atmosphere great. A very enjoyable experience.

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12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really liked this hotel, was very clean, loved the cowboy theme throughout. Bed was extremely comfortable and although we were facing a busy road, it was very quiet and we had a good nights sleep. Bathroom very spacious. Breakfast excellent.

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16 reviews 16 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm not going to lie - I saw where our admin team had booked the hotel and thought I was in for a nightmare - with the hotel being cow boy themed. How wrong was I!! The room was lovely, modern and clean. Staff were very friendly and helpful. You even get your own coffee machine in your room.

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2 reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights at the Smith Western and although the food at the attached restaurant was excellent (well cooked / presented with good sized portions) if a little pricey (£55 - 60 for a two course meal for 2 with a drink) the room was less so. There was no chest of drawers for your clothes, no mini... More 

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Exeter, United Kingdom
Top Contributor
71 reviews 71 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for one night. Rooms very good. Spacious very clean comfortable beds. Good size bathrooms with very good power shower. Staff gave a warm welcome on arrival and were very accommodating. Bar on Sunday was very noisy hard to hear ourselves. Breakfast was ok however pancakes were like warm. I would serve maple sauce separately. Great value for money... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed here in March this year as apart of a wedding party, the staff were incredibly friendly from the moment we arrived (there was 13 of us), the food here was amazing and the portins massive. The room was really comfy and the cleaners were great and did a great job, I personally loved the coffee/tea/hit chocolate machine. The... More 

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Whitstable, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 22, 2015

Stayed here for one night. Comfortable room, although the bed was a little too soft for my liking. Large ensuite bathroom, with a lovely, large shower! Breakfast was good and hearty! Staff were helpful and polite. A few negative points I do have, are that the wall separating the room to the corridor was thin plasterboard. You could hear people... More 

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Senior Contributor
25 reviews 25 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 16, 2015 via mobile

Easy to get to from Tunbridge Wells Station. Easy check in and all the staff are friendly and helpful. Our room double was clean warm comfortable with a lovely big shower plenty of hot water. Food in the evening was good with good service no complaints. If I am honest breakfast was just warm plates not hot. Call me picky... More 

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Warrington, United Kingdom
1 review
5 of 5 stars Reviewed March 3, 2015

I have stayed here a few times now on business and the Smith & Western has never disappointed. The staff are always happy to help and can't do enough for you. Nothing is ever too much trouble! The rooms are always spotless and the beds very comfortable. Thw shower is awesome and the towels are huge and very thick. All... More 

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