I have stayed at this hotel a number of times in the last year and it is consistently the best option in Tunbridge Wells in terms of room size, comfort, facilities and overall standard. The staff are there if you need them and invisible if you don't. The cocktail bar serves great drinks, and the breakfasts are also excellent. If...
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This is really difficult to rate, because with a little more attention to detail this could be a gem of a boutique hotel - but at the moment to be honest it really isn't there. I'd probably have given 4/5 normally, but I think this hotel promises and obviously aspires to be better.
The good points:
* The room, as...
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Friendly and helpful staff. Great cocktails in funky bar area with colour changing glass etc. Modern design features that somehow blend in with old style building rather nicely. Room was clean and well presented - greatly amused by clear to opaque (at the flick of a switch) glass walls around en suite. Central location which was convenient for shopping too....
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We stayed at the brew house on sat 21 january2012... We paid £199 for the one night. When we arrived there appeared to be no car park! When we enquired with the reception they said they had a few spaces at a car park 100 yards, but that there were no spaces available! That upset is as we had lots...
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Thank you for taking the time to post your feedback. We take all comments from guests very seriously so that we can improve. We are sorry that you were disappointed with your room but we understand that you were well looked after by our staff - particularly our night team when locked out of your room. Please contact us directly...
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As good as it claims to be. Room luxuriously equipped and very clean. Excellent breakfast served in light airy room by efficient and friendly staff. Only very minor downside was number of notices in room advising of charges made for misdemeanours - did make us feel a bit less like guests and more like potential source of additional income but...
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Never seen so many beautiful women working in a hotel! All staff very friendly especially Emilly, Madeleine and Gabriella who is amazing and speaks 5 languages.
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Another great stay at the brewhouse!!! 2nd time we stayed
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Reviewed December 11, 2011
We were very disappointed with our meal on New Year's Eve. The venue looked promising (next to the main hotel). The room and tables were set out nicely. A free glass of sparkling wine was served and eventually we sat down to eat. The house wine was OKish. A set meal of several courses was served and some of it...
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Thank you for taking the time to post a review. we take all feedback seriously and use it to ensure that we do better next time. We catered for many guests on New Year's Eve over two venues with only this complaint, so whilst disappointing, the majority of guests enjoyed themselves. We are sorry that you will not be returning...
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We stayed at the Brew House for one night in a superior room. On first impression the room was spacious and clean. It had a very large, modern bathroom and a balcony. The bed was the most comfortable I think I have ever slept in a hotel. The pillows were great quality which lead to a very restful night's sleep....
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Stayed at the Brew House a while back but forgot to leave a review.
My fiancee and I booked a romantic weekend for two at the Brew House. At the time of the booking nobody mentioned that there was a teenagers birthday party in the basement club. As great as the hotel, service and restaurant are, it doesn't make up...
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