Nice position on Ramsgate promenade with views across the bay. Small car park - we had to park in the road. First impression - very average, seaside hotel, in the old fashioned sense but not trying to be anything more. Arrived on a busy saturday evening but dealt with quickly and efficiently by friendly staff - wedding taking place and... more

Dismal, dated, noisy, ugly property. Had we not pre-paid (never again) we would not have stayed here. Fortunately, it was only for one night. The room was like something out of an early 70's film, where a washed-up alcoholic might hole up, while contemplating suicide. The management is the perfect match for the ghastly atmosphere. Overall, one of our most... more

I made a last minute booking for a one night stay, and got a very good rate. On arrival the very helpful staff gave me a very nice double room on the side of the hotel, with partial seaviews. The room had been recently refurbished and had air-conditioning. I would recommend this hotel. more

Last minute booking meant not the best room but it was comfortable and clean - new bathroom and recently decorated. We asked to move the second night as the noise from the air con fans outside the window was disturbing. We were moved to a lovely sea view room, again very clean, comfortable and quiet ! The bar and dining... more

Booked the Harbour suite as stayed here before. The room was really shabby and had badly stained wallpaper. The sofa was really lumpy and was horrified to see a large brown stain on the underside of the bedcover when pulled back in the morning. The shower has cracked mastic all around the bottom. On the surface, looked ok and I... more

Stayed here with my wife for on a weekend business trip with the intention of making it into a short break. Changed rooms 3 times. 1st Room; down a narrow stairway - no good to us as we are both disabled. 2nd Room; small and not very appealling. 3rd Room; requested an up grade and accepted a suite, worth the... more

We have stayed at this hotel twice now and both times has been in the same room, we booked one of their executive rooms and we were very suprised when we opened the door, i can honestly say the room was lovely with beautiful old four poster bed, it was exceptionally clean, there wast a trace of dust anywhere. We... more

My partner and I arrived without a reservation in the early evening and were delighted to be offered an executive suite with balcony, seaview and four-poster for half price from the professional and attentive reception staff. The main selling point of this hotel is the seaviews. They are some of the most stunning and truly panoramic that I have ever... more

We stayed here for 2 nights over the late May bank holiday. Reception staff were very friendly and did their job perfectly. The room was comfortable, but I do agree that the air conditioning unit had a mind of it's own, and would turn on and off randomly, with varying degrees of loudness. Our room was on one side of... more