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Comfort Inn Ramsgate

Victoria Parade, Ramsgate CT11 8DT, England (Formerly Minotel San Clu)
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Comfort Inn Ramsgate
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Ranked #8 of 9 Hotels in Ramsgate
A recent review
4 of 5 stars reviewed 1 week ago
robosheep England
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169 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (28)
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Senior Reviewer
8 reviews 8 reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I've really fond memories of this hotel but boy it's so had its day. Slow outdated service, shabby decor and the tv channel in the bar stuck on sport with an intermittent hum was severely irritating. Overcooked food and the most uninspiring 'continental' breakfast ever to be offered. The hot drinks machine really was the last straw. Come on Comfort... More 

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comfortinnRamsgate, Front Office Manager at Comfort Inn Ramsgate, responded to this review

Thank you for your review. The bar tv has now been replaced so no more intermittent humming, we've also added a smaller one on another wall in response to requests from other customers to enable them to view the big games from other angles. We have recently added the fresh squeezed health juices to the continental breakfast. We really do... More 

England
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in the hotel for two nights, on business. I was given a corner room, which although not having a sea view, was very light and spacious. The room also had A/C, which I think is in all the rooms. The standard of cleanliness was very high, which is one of the first things I look for in an... More 

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Birmingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Okay, so it's tired and a bit shabby, but it's generally quite clean, so was prepared to look past that, but the bed and the buzzing noise during the night. That's not acceptable. I couldn't get any sleep because the bed was just so bad and that made listening to the demented buzzing coming from god only knows where made... More 

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comfortinnRamsgate, Front Office Manager at Comfort Inn Ramsgate, responded to this review

Thank you for your review. We appreciate you taking the time to do this. I'm concerned regarding the service you received, from what you have said I believe you must have come down before breakfast starts (7am, 8am weekends) which would explain the fact there were no waiting staff and the porter would have checked you out before the receptionist... More 

London
Top Contributor
69 reviews 69 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is in a lovely location and our room had a balcony and a four poster and was spotlessly clean. The hotel is clearly ageing and in terms of room decor, we don't mind a bit of fading elegance. In general it is preferable to the standardised world of so many chain hotels but I do think the hallways... More 

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comfortinnRamsgate, Front Office Manager at Comfort Inn Ramsgate, responded to this review

Thank you for your review, we totally agree with you regarding the hallways, they are in need of decoration and have been scheduled to start at the end of the summer. We hope that we will welcome you back in the future. Kind regards Karen Nash More 

Aylesbury, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Comfort Inn Ramsgate for two day in May while doing leaflet drops over the general election. I found the staff to be happy and most helpful, my single room via the 4th floor lift was very clean with a comfortable bed, on suite shower and tea making facilities. There was a good choice of continental or... More 

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Central London
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A good location on top of the cliffs with lovely sea view as long as you don't mind the uphill climb and walking. Good parking. We upgraded to a seafront room on arrival and paid the extra, a suite with a lovely enclosed verandah and great views. As check-in is not til 2 pm, we left our bags there in... More 

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comfortinnRamsgate, Front Office Manager at Comfort Inn Ramsgate, responded to this review

Thank you for your review, we appreciate your comments as they help to provide direction in achieving great customer service. We sincerely apologise for the condition of your room when you checked in, Thank you for bringing it to our attention and giving us the chance to put it right. We hope that we may welcome you back in the... More 

Bristol, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 16, 2015

A group of 12 of us were staying at the Comfort Inn while playing or supporting the Old Cliftonian Golf society at the Halford Hewitt Golf Competition in Deal. accommodation was in comfortable single rooms with en suite facilities,TV and coffee/tea. The bar downstairs was very friendly and very busy and the breakfast was very popular with only modest additional... More 

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 3, 2015

As described in earlier reviews, was booked here by work not through choice on arrival all the staff are friendly and helpful bar area is ok, but I would describe it more as a old mans pub then a hotel bar area which also parries as the restaurant with a low level glass divider separating. I didn't eat here due... More 

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comfortinnRamsgate, Front Office Manager at Comfort Inn Ramsgate, responded to this review

Thank you for your review. We were concerned to read the air conditioning in your room was not sufficient to heat both the bedroom and the bathroom, we do everything in our power to resolve any issues that are brought to our attention during a stay as we want all guest to enjoy a pleasant experience. We hope that we... More 

Kent
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 27, 2015

I have eaten at this hotel 3 times a week for 3 years, their authentic curries, lasagna and all day full english were superb! Visited this evening to a new 'limited menu', discussed with the waiter, who responded that most customers had commented the same as us, that it was extremely disappointing and they would not be coming back! He... More 

Was this review helpful? Yes 1
Bedfordshire, United Kingdom
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 20, 2015

we stayed 3 nights and had no complaints, reception staff very attentive to your needs, we were leaving early one morning to go sea fishing and early breakfast wasn't a problem, bar staff very friendly and food very well prepared, a great stay hoping to get another cheap break again this year .love Ramsage .RING the hotel for some of... More 

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