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Ramada Encore Chatham

3.0 of 5
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Western Avenue | Chatham Historic Dockyard, Chatham ME4 4NT, England
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Ramada Encore Chatham
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Ranked #5 of 6 Hotels in Chatham
A recent review
5 of 5 stars reviewed 5 days ago
Sarah B Chatham, United Kingdom
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414 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chatham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We came for a wedding at to be honest the staff couldn't of been more helpful. Lovely 2 night stay. Breakfast great for a hangover. Rooms are immaculate and clean

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Johannesburg, South Africa
Level Contributor
93 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I visited this Hotel on Saturday 21st June, 2015 for one night. It is extremely convenient for the Chatham Dockyard and the general Medway area. The rooms are perfectly adequate for a business or social stay; they are modern and minimalistic. Our room was perfectly clean and tidy. Free Wi-Fi and limited TV services. The staff were... More 

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GM_EncoreChatham, General Manager at Ramada Encore Chatham, responded to this review

Dear Guest Thank you so much for your detailed review. I am really pleased to hear that you had a good stay. I can only apologise that you had some issues accessing the hotel and can advise that we do have over 75 parking spaces by the hotel and regrettably we are restricted on the directional signage we are allowed... More 

West Sussex, United Kingdom
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 1 week ago

Almost impossible to find and having done so within 20 minutes I wish I never had. Two drunken youths actually sitting on reception slobbering all over each other, bar full of drunks and the food was appealing bad. Breakfast even worse. Avoid like the plague

Was this review helpful? Yes 1
GM_EncoreChatham, General Manager at Ramada Encore Chatham, responded to this review

Dear Guest Thank you very much for taking the time to write your review. I was naturally disappointed to read your review. I have now had time to investigate your comments and spoken to all team and regrettably none of them can recollect any such behaviour in our bar over the past few months. Please be assured we do not... More 

Travelers are raving about these Chatham hotels

Worksop, United Kingdom
Level Contributor
121 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly staff. Good location next to Chatham Historic Dockyard and retail park with plenty of shops and restaurants. Bar and restaurant area nice, good value and choice on menu. Room clean, not so keen on laminate flooring and wetroom as like a carpet in bedroom and a bath tub in bathroom, but otherwise highly recommend.

Was this review helpful? Yes
GM_EncoreChatham, General Manager at Ramada Encore Chatham, responded to this review

Dear Guest Thank you for taking the time to review our hotel. We are so pleased to hear that you had a great stay with us, and I have passed you comments onto the team. All the team at the hotel try to offer excellent service and we are so pleased to see such positive feedback. Thank you again for... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stay here pretty frequently for work (have stayed at least 20-30 times over the last few years) and it's always fine. The hotel is basic but completely functional. When you stay in the same hotel as much as I do, there will always be little issues now and again but the staff couldn't be quicker to rectify them. Would... More 

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GM_EncoreChatham, General Manager at Ramada Encore Chatham, responded to this review

Dear Guest Thank you very much for your review. It was a real big lift for me and the team to hear that you stay with us regularly and that you enjoy your time with us. Regulars like yourself form part of the framework of the hotel and it is always a pleasure to welcome you time and time again.... More 

Kent, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Bed was broken. No bin bag in bin. Mirrors clean. Toilet not 100% clean. Was okay for what we paid.

Review collected in partnership with Ramada

Was this review helpful? Yes
GM_EncoreChatham, General Manager at Ramada Encore Chatham, responded to this review

Dear Guest Thank you for taking the time to review your recent stay on Trip Advisor. Feedback from our guests is very important to me and something I take very seriously as I believe it is critical to the success of the Hotel. I was very disappointed to read that you did not enjoy your stay with us, and I... More 

london
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We wanted to visit the historic dockyard at Chatham (which was brilliant,by the way) and this was the nearest hotel. As an overnight stay it was clean, functional and comfortable. The bar/restaurant was pretty soul-less but the staff were very friendly!

Was this review helpful? Yes
GM_EncoreChatham, General Manager at Ramada Encore Chatham, responded to this review

Dear Guest Thank you very much for taking the time to share your recent stay with us here on Trip Advisor. As you rightly point out we are prefectly located for all visits to Chatham Dockyard as we are actually located within their grounds. As you will have experienced you can walk there in less than a few minutes!! I... More 

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