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Ramada Encore Chatham

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Western Avenue | Chatham Historic Dockyard, Chatham ME4 4NT, England
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Ramada Encore Chatham
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Ranked #4 of 6 Hotels in Chatham
A recent review
3 of 5 stars reviewed 1 week ago
HT2107 London, United Kingdom
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383 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tarporley, United Kingdom
Top Contributor
72 reviews 72 reviews
12 hotel reviews
126 helpful votes 126 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Simply awful. Heater blower out cold air. Local down and outs smoking in outside bar area before retiring to their rooms!! Booked a double, only to get a twin a and be told... it's got two beds it's a double! Food in restaurant poor and breakfast worst I have had since a cold windy morning on Warcop as a 17... More 

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Heathrow
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Oh dear - I needed to stay in Chatham whilst I remodelled the local Wickes store rather than a 150 mile daily round trip. I've stayed in this chain hotel before but I saw no "Encore" and I certainly wouldn't want to experience the night I stayed. I use an agency for business bookings so when I arrived al the... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is what I would call a 'functional' hotel - rooms good standard but basic. Breakfast surprisingly good if you are an early bird. Let down by food service in the evening...not really somewhere to eat.

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GM_EncoreChatham, General Manager at Ramada Encore Chatham, responded to this review

Dear Guest Thank you for choosing the Ramada Encore Chatham and taking the time to review our hotel. We appreciate all feedback we receive as it allows us to continue improving our service and facilities. Thank you again Kind Regards Paul Murphy General Manager More 

London, England, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 1-night whilst on business in Chatam. Nice hotel in a decent location. Parking was free as was the wi-fi (well done!) and the buffett breakfast was excellent. Whilst the room was quite cold and the facilities adequate, I really can't fault the personal service for a Midnight check-in which was nuch more then I expected (thanks Abu!).

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GM_EncoreChatham, General Manager at Ramada Encore Chatham, responded to this review

Dear Guest Thank you for taking the time to review our hotel. We are pleased to hear that you had a great stay with us and that the breakfast was enjoyable. Regarding your comments on service, customer service is of high priority at the hotel and I shall pass your comments onto Abu. Thank you again for your feedback. Kind... More 

Aberdeenshire, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great service, staff were very accommodating at all times. Thank you Ramada for my Mother's Day box of chocolates too.

Review collected in partnership with Ramada

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GM_EncoreChatham, General Manager at Ramada Encore Chatham, responded to this review

Dear Guest Thank you for choosing to stay at the Ramada Encore Chatham and taking the time to review our hotel. We are pleased to hear that you had a great stay with us and enjoyed your mothers day chocolates. Thank you again for your feedback. Kind Regards Paul Murphy General Manager More 

Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed with another work colleague on business in chatham. Staff very friendly, rooms clean and functional. Overall very good for the money we paid. I didnt eat at hotelbut buffet breafast did look good (id rather have the lie in then get up).nice and close to our work meeting.

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GM_EncoreChatham, General Manager at Ramada Encore Chatham, responded to this review

Dear Guest Thank you for taking to the time to review our hotel. We are pleased to hear that you had an enjoyable stay with us and we certainly hope to see you again in the near future. Kind Regards Paul Murphy General Manager More 

Ancaster, Canada
Top Contributor
50 reviews 50 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is close to Chatham dockyard and tucked away a little bit, so finding the entrance first time was tricky. More signs would be helpful. Also, parking spaces were limited due to some construction work going on nearby, but I was assured by the staff that this will be fixed in the near future. The rooms are clean and... More 

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GM_EncoreChatham, General Manager at Ramada Encore Chatham, responded to this review

Dear Guest Thank you for choosing to stay at the Ramada Encore Chatham and taking the time to review our hotel. We are pleased to hear that you had an enjoyable stay with us and we hope to see you again soon. Kind Regards Paul Murphy General Manager More 

Birmingham, United Kingdom
Top Contributor
91 reviews 91 reviews
12 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here as a base whilst visiting, the breakfast was good. Staff friendly. But if very busy parking could become a problem. Clean and tidy rooms facilities as you would expect for this type of hotel.

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GM_EncoreChatham, General Manager at Ramada Encore Chatham, responded to this review

Dear Guest Thank you for taking the time to review our hotel after your recent stay at the Ramada Encore Chatham. We are pleased you enjoyed your stay with us and found the location and facilities suitable for your stay. Regarding the parking, it does get busy however there is a hotel car park location just a short distance from... More 

Loughborough, United Kingdom
Top Contributor
94 reviews 94 reviews
11 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed February 21, 2015

The hotel was easy to find although from the outside it resembles an over sized garden shed requiring creosoting, there appears to be a wooden theme to buildings in these parts.Plenty of free parking but not always adjacent to the hotel. Booking in was easy after resolving a couple of communication snags, and the rooms we had requested overlooking the... More 

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GM_EncoreChatham, General Manager at Ramada Encore Chatham, responded to this review

Dear Guest Thank you for taking the time to review our hotel. We are pleased to hear that you found the rooms clean and comfortable and enjoyed the selection of food available during breakfast. We appreciate all feedback we receive. Thank you again Kind Regards Paul Murphy General Manager More 

Hove, England, United Kingdom
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 21, 2015

Stayed here with my fiance on a Superbreak deal. The place doesn't look much from the outside but it's very clean and comfortable. Evening meal wasn't bad and buffet breakfast offered just about anything you could want. The thing that really struck us was the lovely atmosphere in the place. We spent the first evening sitting in the bar area... More 

Was this review helpful? Yes
GM_EncoreChatham, General Manager at Ramada Encore Chatham, responded to this review

Dear Guest Thank you for taking the time to review our hotel. We are pleased you had an enjoyable stay with us and I have passed your comments onto the team and in particular Gaurav who served you. Thank you again for your feedback and we hope to see you again soon. Kind Regards Paul Murphy General Manager More 

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