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All 5 Chatham hotels

Holiday Inn Rochester-Chatham

3.0 of 5 Hotel   |   Maidstone Road, Chatham ME5 9SF, England
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Ranked #4 of 5 hotels in Chatham
A recent review
5 of 5 stars reviewed yesterday
ann_kimber Chichester, United Kingdom
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365 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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English first
Chichester, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here Sunday 24th August 2014 for 1 night, Cant fault the staff, the room was fine and location was good for what we needed. The breakfast choice was amazing and tasted even better. Would definitely stay here again.

Was this review helpful? Yes 1
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here overnight on my return to the UK for the second year in a row after holidaying in the Europe, and a long Motorway drive across the continent. Had a swift check in on arrival at 11pm, car park is a little small and once again headed up to a superb spacious room, with useful fridge, clean brightly lit... More

Was this review helpful? Yes 1
Thatcham
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

Where does one start? The appearance of the hotel is a bit dated but the welcome was pretty good. Sadly, after this, my entire experience spiralled downhill at a rapid rate of knots. They put a member of staff in the bar enticing people to join the IHG club but neglected the sole function of the bar it's self. Staff... More

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Maidenhead, United Kingdom
Top Contributor
72 reviews 72 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Checked in and went to the room. As it was a rewards night, I did not expect the top room, which was comfortable. Service was good, and efficient. Breakfast was large and a great selection. I can only point out that while everything was good the bed was very small for what was to be a double.

Was this review helpful? Yes 1
Paul E, General Manager at Holiday Inn Rochester-Chatham, responded to this review

Thank you for taking your time to review your recent rewards night stay with us, I am pleased to hear you had an enjoyable stay with us, apart from the size of the bed. I am pleased you had the opportunity to experience our breakfast selection. I do hope that you will have the opportunity to visit again soon Paul... More

Bournemouth, United Kingdom
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed one night while on a tour around Kent. I checked in early at 1530 as the showery weather put pay to my plans. The car park was busy, as there were people at a conference. As it turned out it was a good decision to get there early. The computer system was down and all check ins were... More

Was this review helpful? Yes 1
Paul E, General Manager at Holiday Inn Rochester-Chatham, responded to this review

Thank you for taking your time to review your recent stay with us. Firstly I would like to apologise for the disruption caused due to the computer systems being down, I really do appreciate your understanding of the situation that arose. I am pleased to hear that you had a relaxing and quiet nights rest. Thank you for the feedback... More

Wolverhampton, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed in a number of places on the way to Dover and this was our first time here. Firstly, I will say that with the computer systems down the staff worked their socks off. Especially with two coaches. The staff are a credit to the company. We got a good rate at 99 for d b b. Food was... More

Was this review helpful? Yes 1
Gillingham, Kent
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel a few times now when I am passing through Kent. It is a pleasant and clean hotel and the staff service is excellent. The downside is the throughput of visitors on a day to day basis - Coach tours and party nights. If you are seeking a quiet peaceful stay then maybe this is... More

Was this review helpful? Yes 1
Paul E, General Manager at Holiday Inn Rochester-Chatham, responded to this review

Thank you for your review with regards to your recent stay with us. I am pleased to hear that overall you find the hotel clean and friendly. I am sorry to hear that you have encountered some of our busier times in the hotel over recent weeks and that this has impacted on your decision to stay with us on... More

blackpool
Contributor
11 reviews 11 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay in IHG group hotels a couple of nights each week, this hotel was exactly what I expected. Clean, reasonably well maintained, usually services etc. What made this hotel stand out was great service given by Matthew both in the restaurant and on room service, he gave good attentive service without being intrusive.

Was this review helpful? Yes 3
Paul E, General Manager at Holiday Inn Rochester-Chatham, responded to this review

Thank you for your kind review of your recent stay at the Hotel. I am pleased to hear that you had an enjoyable stay. Thank you for feedback with regards to Matthew, I will ensure that he is recognised internally. I do hope that we will have the opportunity to welcome you back to the hotel in the future. Paul... More

Brussels, Belgium
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location is OK close to the motorway & not far from Rochester. The rooms are well kept although a bit small but the quality & friendliness of the service is exceptional. The breakfast was also very good.

Was this review helpful? Yes 2
Paul E, General Manager at Holiday Inn Rochester-Chatham, responded to this review

Thank you for taking your time to review your recent stay at the Hotel, I am pleased to hear that you found the location convenient for your travel needs and that you were able to enjoy our breakfast before setting off to your next destination. I do hope that you will choose us again for your future travel requirements. Paul... More

Manchester
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked for one night when attending a family party nearby. The hotel was easy to find and close to the motorway. The hotel was clean and the rooms were well equipped. The staff were friendly and accommodating. Reasonably priced too when booked in advance. Would recommend!

Was this review helpful? Yes 3
Paul E, General Manager at Holiday Inn Rochester-Chatham, responded to this review

Thank you for taking your time to review your recent stay with us, I am very pleased to hear that you had an enjoyable stay and that the hotel met your expectation and need to stay in the area. I do hope that you will have the opportunity to visit us again in the future Paul Ellison, General Manager More

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Additional Information about Holiday Inn Rochester-Chatham

Address: Maidstone Road, Chatham ME5 9SF, England
Phone Number:
Location: United Kingdom > England > Kent > Chatham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Rochester-Chatham 3*
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Also Known As:
Holiday Inn Rochester-Chatham Hotel Chatham
Holiday Inn Chatham
Chatham Holiday Inn
Holiday Inn Rochester-Chatham Kent, UK

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to The Holiday Inn Rochester-Chatham hotel. This modern, well equipped hotel contains fully air-conditioned bedrooms all with high speed internet access. With our mix of Double, Twin & Family Rooms (Kids Stay & Eat Free) and fuly equipped Spirit Health & Fitness Centre with Pool, the hotel is the ideal location for both business & leisure travellers.The Holiday Inn Rochester-Chatham hotel is ideally located for key attractions including Leeds Castle, Historic Dockyard Chatham, Rochester Cathedral, Dickens World & Brands Hatch Race Circuit. Access to the Holiday Inn Rochester-Chatham hotel is easy via both the M2 & M20, or by train to Rochester station, making the hotel a central base for touring Kent or a convenient stop-off en-route to Folkestone and Dover.For Conference & Events, the hotel has fantastic facilities for all types of Meetings, Functions & Ceremonies within the Academy Conference Centre. Click here for more info. ... more   less 
Number of rooms
149

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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