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All 5 Chatham hotels

Bridgewood Manor - QHotels

4.0 of 5 Hotel   |   Walderslade Woods, Chatham ME5 9AX, England
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73%
Ranked #2 of 5 hotels in Chatham
Certificate of Excellence 2013
A recent review
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456 people have reviewed this hotel

Traveler rating
    181
    142
    80
    28
    25
See reviews for
50
186
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79
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
Shifnal, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Firstly let me get the good bits out of the way The Reception Staff are excellent, I was booked into a room on the 1st floor, only to discover a pair of "ladies" were next door intent on singing along to the full repertoire of Jessie J as loud as the human body can possibly sustain, "Domino" will never be... More

Was this review helpful? Yes
Barrie T, Hotel Manager at Bridgewood Manor - QHotels, responded to this review

Dear Barrovian134, Thank you for taking time out to write your frank review. I'm really pleased to see a 4 out of 5 rating for most areas. I must apologise for the delay with the hot food on one morning at breakfast, I will certainly investigate this matter with my Food & Beverage Manager. I can only apologise that the... More

Rochester, Kent
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel has a wonderful outlook for its patrons. The staff are very friendly, and the facilities are top hole. Fancy a work-out, there's the gym, a swim, there's the lovely pool. Just in for a relaxing evening, then there's the comfortable bar areas where the atmosphere is great. I love to have a drink with Duncan, 'cause Duncan's my... More

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Barrie T, Hotel Manager at Bridgewood Manor - QHotels, responded to this review

Dear John E, Wow! what a great review, thank you so much. I'm really delighted that you enjoyed your visit to Bridgewood Manor. 5 out of 5 across the board, hope to see you gain soon All the best Barrie Thomas Hotel Manager More

tadley
Contributor
11 reviews 11 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

We had stayed at this hotel some 3 years ago and being a nice part of the country decided to re-visit. There are several better hotels in this chain and this was not remembered to be like we experienced it this time. The hotel was clean and comfortable and the staff were very pleasant. However, the food let it down... More

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Barrie T, Hotel Manager at Bridgewood Manor - QHotels, responded to this review

Dear ivorTadley, Thank you for your review. I'm really pleased that on the whole your stay is rated 4 out of 5. Your feedback concerning the restaurant menu at dinner and the poor food temperature at breakfast is disappointing, and I have spoken with both my Food & Beverage Manager and Head Chef concerning this matter to ensure re-coaching is... More

Chippenham, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed at the hotel in April and arrived early as we wanted to relax for a while in the spa but didn't stay long. The steam room when I opened the door smelt musty and another guest told me it was dirty in there and it smelt like it so didn't go in and the sauna was the same,... More

Was this review helpful? Yes 1
Barrie T, Hotel Manager at Bridgewood Manor - QHotels, responded to this review

Dear Wendy M, Thank you for taking the time to review your stay at Bridgewood Manor. I am sorry that the leisure facilities did not meet with your expectations, and I must apologise for the delay with your towels. I have discussed your feedback with my leisure club supervisor, in particular your comments concerning the Steam Room and Sauna in... More

Lavenham, United Kingdom
Top Contributor
57 reviews 57 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here as it was in the right place for a busy weekend and for no other reason. The hotel does what it sets out to do in a fairly mechanical manner, good efficient and friendly reception top marks here. The rooms are clean tidy, they can suffer from road noise and a fair number of the windows have... More

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Barrie T, Hotel Manager at Bridgewood Manor - QHotels, responded to this review

Dear Simon W, Thank you for taking the time to review your recent weekend stay with us. I'm pleased to see that our location and cleanliness ranked highly for you. It's disappointing to hear that you felt 'processed in a business like manner' I'll be sure to feedback to my team your thoughts and feelings. Thank you for the comments... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed for a one night Spa break on the weekend. I definitely will go again. On arrival I was made feel welcome, the booked massage was excellent and so relaxing, the Spa facilites like Sauna, Steamroom ,swimming pool and the gym were all very clean and welcoming. I could relax on the lounging chairs. The package in cluded Lunch,... More

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Barrie T, Hotel Manager at Bridgewood Manor - QHotels, responded to this review

Ute L, Wow! What a glowing review, 5 out of 5 across the board, thank you so much! It's a real pleasure to see that you and your friends thoroughly enjoyed your stay with us. The team are really pleased with the feedback too. I hope you'll visit us again soon Kind Regards Barrie Thomas Hotel Manager More

2 reviews
4 of 5 stars Reviewed 4 weeks ago

We really enjoyed our two night stay. All the staff were friendly and helpful which isn't something you can rely on everywhere nowadays. We were on the ground floor and it was a long walk from reception - not easy as I have limited mobility but next time I will use one of their rooms for disabled people. Coffee and... More

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Barrie T, Hotel Manager at Bridgewood Manor - QHotels, responded to this review

Dear Sandra T, I'm so pleased that you enjoyed your stay with us, thank you for taking the time to write a review. Naturally I'm disappointed there were problems with the shower in your room however I'm pleased we were able to offer alternatives and a goodwill gesture. I've shared your feedback about the food quality with my kitchen team... More

Kettering, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2014

Comfortable spacious room very good facilities, spa, swimming pool adequate. Best thing about this hotel is the staff. Every staff member was friendly, helpful and equipped with a ready smile and a cheerful attitude. The cleaning staff were very helpful and nothing was too much trouble, they kept my room spotless. The reception staff were always highly professional and helpful... More

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Barrie T, Hotel Manager at Bridgewood Manor - QHotels, responded to this review

Dear Trevor K, Thank you for taking time out to review your stay with us. It's a real pleasure to see such great feedback about the team and the hotel. 5 out of 5 ratings across the board, I couldn't wish for better. Both Katie and Glen our Head Chef are delighted to have been mentioned. I hope that we... More

Ashford, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 13, 2014

I booked a one night Spa Break at this hotel. Receptionist Stephanie couldn't have been more helpful. On arrival, we were delighted to be offered a free upgrade to a Suite. The treatments we booked were of an excellent standard, the pool and steam room very relaxing. The food included in our Break was of an extremely high standard and... More

Was this review helpful? Yes
Barrie T, Hotel Manager at Bridgewood Manor - QHotels, responded to this review

Dear AshfordSue, Thank you so much for your 4 out of 5 review. It's lovely to see that all aspects of your Spa Break here at the hotel were rated very highly. Stephanie is really pleased to have been given a mention in your feedback. Here's hoping you'll be back to stay with us again soon. All the best Barrie... More

longfield kent
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 12, 2014

went with 5 lady friends on Sunday 9th March. We have been many times to Bridgewod and Ashford International. We condsider Bridgewood best for staff friendly and helpful, also food very good especially breakfast with its large range of things you can order as well as the buffet. We condsider Asford Spa better, much larger rooms and decor is lovely.... More

Was this review helpful? Yes 1
Barrie T, Hotel Manager at Bridgewood Manor - QHotels, responded to this review

Dear vivienne j, Thank you for your 4 out of 5 review! It's lovely to hear you and your friends had a relaxing and enjoyable stay. I will ensure that your feedback concerning the spa and treatment rooms are taken on board and followed up with my team. Thank you also for the comments about the great breakfast. I hope... More

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Additional Information about Bridgewood Manor - QHotels

Also Known As:
Bridgewood Manor Chatham
Bridgewood Manor Hotel
Bridgewood Manor
Bridgewood Manor Hotel Chatham
Bridgewood Manor - QHotels Chatham, Kent, UK
Address: Walderslade Woods, Chatham ME5 9AX, England
Location: United Kingdom > England > Kent > Chatham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Chatham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bridgewood Manor - QHotels 4*
Official Description (provided by the hotel):
Situated on the edge of historic Rochester, Bridgewood Manor is in the heart of the Garden of England with enchanting castles, the historic dockyards and many other great attractions on its doorstep. For those that enjoy retail therapy, at nearby Bluewater and exhibitions at Glow Bluewater. The Hotel has great links to the major motorway routes and high speed train route direct to the Olympics; we are a great stop over venue. The hotel is extremely proud of its reputation for high levels of customer service and the hotels intimate and charming characteristics offer the perfect combination for our guests. Unlimited free WiFi throughout the Hotel with dedicated bandwitdh is available for all guests. ... more   less 
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