Returned after one night in room 28 on first floor, had little sleep due to the creaking floorboards ,the loud couple having sex on the 2nd floor directly above my wife and I, and the really uncomfortable bed and pillows. I have stayed in a few hotels and I found this to be very old in style, floorboards in serious... more

Stayed two nights. Briefly :- Shabby hotel, filthy room,evening meal was a farce - i ordered monkfish and when it arrived there were four little pieces sat in the middle of the plate. My wife had the same. Breakfast was lukewarm.Many guests we spoke to were complaining about the same problems listed above. The final straw came when we arrived... more

This hotel is in a great location just minutes from town and the cathedral. The rooms are nice and large with a big bathroom and a flat screen T.V. The staff are all very friendly, there is a room to leave luggage if you have to go out for the day after your stay. Breakfast is included in the price... more

I paid £89 for a small, cluttered double room booked a long time in advance, off-season. The hotel has three floors and no lift. The room and bathroom were inadequately cleaned, the furniture was broken and soft furnishings were stained. Bed and pillows were ancient. Heating was insufficient. I asked for a quiet room and was disturbed at 9am by... more

Stayed here back in January but am afraid have only just got around to posting this. Went to Canterbury for a long birthday weekend with my girlfriend. What swung us towards this hotel was that they threw in breakfast and supper and more importantly gave us a free upgrade for the honeymoon suite, a charming if rather small four poster... more

We have just returned from a Twixmas break at this hotel. On reading the reviews before we went I was a little bit worried about what to expect, all I can say is we found it to be absolutely lovely. Ok the hotel is a little bit tired in places, but it is a lovely old building with plenty of... more

We stayed at this hotel on a 3day Christmas package,ours was a double room and my sister a single.Both these rooms were large, clean and welcoming and had large bathrooms also very clean.The food was excellent and the staff very freindly and helpful.Yes the hotel needs updating but we didnt want to stay in a sterile uncharactless hotel at xmas.The... more

I was booked into the Chaucer on business and, having read various reviews here, was dreading my overnight stay. However, I have to say I was very pleasantly surprised. Yes, the hotel is shabby and in serious need of some TLC, BUT the staff were friendly and helpful, the food was good, my room was clean and comfortable. I had... more

We stayed here on a Superbreak for 4 nights. The hotel is in a good location for walking into the city of Canterbury. Perhaps one would give the underpass a miss at certain times of the day but otherwise we had no problems. The hotel is desparate for a makeover. The rooms are dated and shabby, I wouldn't like to... more