The address listed for this hotel leads to a door that is permanently locked, and at which no one answers the bell. The television in the room, although new, received only four terrestrial channels. I was moved to another room where I was told the television was equipped with Freeview, but it had not been set up to do so.... more

To get the bad points out of the way first; the floor boards were really, really squeaky, you can't move an inch without them making noise, secondly the bathroom had no curtains so we had to improvise with a towel; thirdly, it has single glazed windows so depending on where your room is located it can be a little noisy... more

When we arrived we saw immediately that the public areas were filthy. There is no lift and getting up the near spiral staircase was difficult and the stair carpet was torn in several places which could be dangerous if not repaired. We had the room with the minimum size double bed with the window close to the extract fan from... more

Stayed for three nights and found it most enjoyable. The staff are superb and without exception pleasant and eager to help you enjoy your stay. The dining staff had to deal with a difficult customer one night and did so with great professionalism - most impressed! The food was fresh and well cooked and breakfast was typical hotel self-service but... more

Had an extremely enjoyable stay. An city centre location but quiet. All staff were exceptionally courteous and helpful. The rooms were adequately furnished and clean but could do with modernising. The breakfast was adequate with a variety of cold and hot selections. Overall a comfortalbe, enjoyable experience. more

very clean large twin room with spacious bathroom. good choice at inclusive breakfast. all modern and new linen and comfortable (but slightly wobbly) bed. no problem though as i only go to bed when i'm tired then i sleep. staff very helpful in looking after bags when we arrived 3 hours early for check in and also did the same... more

We were booked in to stay at this hotel but having read the dreadful reviews we decided against it and in fact we called them, to get an update on the FLEA situation The receptionist went off to get a flea update, but sadly never came back. We were on hold for ages... I hope she's ok. more

smelly, dirty, old, never again will i stay in this joke of a hotel. more

Returned after one night in room 28 on first floor, had little sleep due to the creaking floorboards ,the loud couple having sex on the 2nd floor directly above my wife and I, and the really uncomfortable bed and pillows. I have stayed in a few hotels and I found this to be very old in style, floorboards in serious... more