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Bijou Abode - Chaucer House

15 The Friars, Canterbury CT1 2AS, England
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Bijou Abode - Chaucer House
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Bijou Abode - Chaucer House
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19 reviews from our community

Traveler rating
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    4
    1
    0
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Unmanned means the period house is not as welcoming as warm as it could a have been but is good to relax in the whole house if you book 2 rooms. Love the touch of a cream tea left in the fridge and that you can help yourself to tea and coffee in the kitchen. Period house but with modern... More

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Ramsgate
Top Contributor
90 reviews 90 reviews
26 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed July 18, 2014

We stayed one night after a matinee at the Marlowe Theatre. The location is excellent....our room overlooked the theatre, and being central in the city makes shopping and sightseeing easy. The accommodation is sumptuous, enormous bed, decadent bathroom, and lovely decor throughout. Good WiFi, tea and coffee making gear, nice TV all there. A very nice touch was the complimentary... More

Was this review helpful? Yes
Martin B, Owner at Bijou Abode - Chaucer House, responded to this review

Thanks for the overall positive feedback. I am sorry the breakfast was not completely satisfactory. We have a new staff member who had been given a weeks training and then asked to cook breakfast for myself which she completed to standard. We are giving her more training and then keeping an eye on things. We only use the best local... More

Norfolk, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 13, 2014

We stayed in the circle room which over looked the theatre, adequate tea and coffee facilities, sumptuous bed and duvet, I loved it, bathroom spacious with lovely slipper bath, unmanned accommodation worked fine with pass codes for entry. Breakfast was different, young marcie requires extra training but over all, quality food. Cream tea scones were lovely but more cream please.... More

Was this review helpful? Yes
Martin B, Owner at Bijou Abode - Chaucer House, responded to this review

Thank you for the lovely review, we really are trying hard and its great to see it pay off! We have checked the internet connection and I have logged on with three different devices so I am at a loss to know why there was a problem. We will keep an eye on it though, thanks again. More

Kent, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 7, 2014

We stayed here for a surprise for my birthday, firstly let me say we had a great time an the place is stunning the finish is brilliant in the rooms an the roll top bath an shower is amazing the bed is comfy an the linen smells so fresh an clean not like usual hotel linen u can actually smell... More

Was this review helpful? Yes
Martin B, Owner at Bijou Abode - Chaucer House, responded to this review

Thank you for the lovely review! More

Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 21, 2014

This review does not really take price into account as my wife booked a Saturday night stay as a birthday present for me. Firstly, location is fantastic. Right in the heart of Canterbury opposite the Marlowe theatre and nice strolls to all sights and amenities. The accommodation is just two rooms. We stayed in the lower one. On entering the... More

Was this review helpful? Yes
Martin B, Owner at Bijou Abode - Chaucer House, responded to this review

Thank you for the super review and your points are noted. Thank you for taking the time to post it. More

Canterbury, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2014

My delicious girlfriend and I stayed here on a bank holiday weekend as a treat for my 30 birthday, and it was absolutely brilliant! You basically get a huge room within a lovely town house, with several shared areas within the house if that takes your fancy. There was a delicious cream tea waiting for us on arrival, and breakfast... More

Was this review helpful? Yes
Martin B, Owner at Bijou Abode - Chaucer House, responded to this review

Thanks for the fantastic review and we hope to see you again at Chaucer House. More

Hove, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2014

What a wonderful experience we had at this boutique hotel. It is right in the heart of Canterbury, opposite the Marlowe Theatre. We travel a lot with work and found the room reminiscent of the best Marriott hotels that we stay in overseas. We particularly liked the wet room, complete with slipper bath. The shower was fab. The room was... More

Was this review helpful? Yes 1
Martin B, Owner at Bijou Abode - Chaucer House, responded to this review

Thank you so much! We had the Marriott Hotels in mind when we set out the room so well spotted! Hope to welcome you again. More

Essex
Contributor
17 reviews 17 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed April 1, 2014

Needs attention to detail. The concept is excellent, a well positioned town house well furnished and very comfortable albeit that the “Parking” is a bit of an issue but I could live with this. However the cleanliness and maintenance of the house is well below the standard claimed by a 4 star establishment. On arrival in our bedroom I found... More

Was this review helpful? Yes
Martin B, Owner at Bijou Abode - Chaucer House, responded to this review

We are really sorry to here that your experience was not up to standard. We pride ourselves on attention to detail and in that respect we have just had our AA audit and even won an award! We provide the staff with a detailed checklist that, if followed, ensures that a very high standard is maintained and that any unserviceability,... More

London, United Kingdom
Top Contributor
156 reviews 156 reviews
46 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed March 3, 2014

Found this hotel on booking.com but wish I had read TA first as all comments below are accurate about not being manned etc - room was lovely but on reflection and looking at other hotels really overpriced for what it is. On arrival in Canterbury at 1pm couldn't check in until 2pm so had to pay 2 hours in another... More

Was this review helpful? Yes
Martin B, Owner at Bijou Abode - Chaucer House, responded to this review

I am afraid this is really a case of not reading the terms and conditions before booking! We have a published check in time of 3pm and as this guest was tying to check in at 1pm we managed an early 2pm check in and are given a bad review! Price point is in line with other 4 star accomodation... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 26, 2014

My partner and I stayed here for a birthday celebration. Although there was no one there to meet us (which we were fully informed of before we arrived) we received an email and text with the door code. Upon arrival an afternoon tea tray and fresh coffee was waiting for us, as well as a personalised information sheet by the... More

Was this review helpful? Yes
Martin B, Owner at Bijou Abode - Chaucer House, responded to this review

Thank you so much for your kind comments. Martin. More

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Additional Information about Bijou Abode - Chaucer House

Address: 15 The Friars, Canterbury CT1 2AS, England
Phone Number:
Location: United Kingdom > England > Kent > Canterbury
Price Range (Based on Average Rates): $$$
Number of rooms: 2
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