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All 18 Canterbury hotels

Canterbury Hotel

3.0 of 5 Hotel   |   140 Wincheap | Kent, Canterbury CT1 3RY, England (Formerly Thanington Hotel)
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Canterbury Hotel
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97%
Ranked #1 of 18 Hotels in Canterbury
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Vivienne P Sydney
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80 reviews from our community

Traveler rating
    51
    27
    2
    0
    0
See reviews for
17
32
3
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • English first
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English first
Sydney
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I was really taken with this hotel. Only issue was that the room was a little too warm. Other than that everything was perfect. Lovely breakfast too. With cereal, fruit, yogurt and a full English breakfast.

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Toronto, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a lovely old hotel outside of the centre of town. The staff were uniformly wonderful. They provided welcoming, friendly service, and were able to answer any questions, provide suggestions, and generally help in any way. There is a beautiful courtyard garden and an indoor pool, which provide lovely relaxation at the end of a busy day of sightseeing.... More

Was this review helpful? Yes 1
thanington, Public Relations Manager at Canterbury Hotel, responded to this review

Dear Guest, Thank you very much for leaving such a great in depth review for us, reviews like this one are a real help in attracting potential guests to stay with us as you really gave a wonderful insight into the positives of the hotel, especially regarding our customer service. I can only apologise for the humidity/heat issue with your... More

Berkhamsted, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were made to feel really welcome from the minute we arrived. The car park is a blessing as once parked we had no need to get back into the car until we left. Our room was spotless with a bathroom that looked brand new. A 10-15 minute walk to the city centre and we had a wide variety of... More

Was this review helpful? Yes 1
Alex R, Public Relations Manager at Canterbury Hotel, responded to this review

Dear Guest, We’d like to thank you very much for such a wonderful review, it really means a lot to the staff when our guests go to the effort of doing so. We sincerely hope we see you again in the future! Kind regards, Alex More

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic spa, lovely staff ..I endulged in a hot stones massage ... well worth it! Looking forward to trying something else on the list on next visit. And only a 5 min walk into the heart of the City.

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Alex R, Public Relations Manager at Canterbury Hotel, responded to this review

Dear Kathryn, Thank you very much for your review, it was lovely having you with us again, and the therapists will always be delighted to see you! Kind regards, Alex More

Lewes, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

What a perfect hotel very clean,staff very helpful nothing was too much trouble and the icing on the cake was the pool which stayed open till 9.30 in the evening and opened in time to have a swim before a lovely breakfast everything was perfect.

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Alex R, Public Relations Manager at Canterbury Hotel, responded to this review

Dear Josephine, Thank you very much for your kind review, as we are always delighted to receive such positive feedback from our guests. I am very glad you were able to take advantage of the swimming pool having such long opening hours too, and hope it added to a relaxing stay for you. We hope to see you again in... More

Luxembourg City, Luxembourg
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We only spent one night in this hotel en route back to Luxembourg, but we were very pleased indeed with our choice. Staff were very friendly in all parts of the hotel, the room (albeit a little small) was very well equipped and decorated. Off-street parking was most welcome. And the breakfast was excellent, well cooked and presented with friendly... More

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Alex R, Public Relations Manager at Canterbury Hotel, responded to this review

Dear John, Thank you very much for your kind review, and sincerely hope we do see you again if you’re in the area! We pride ourselves on our customer relations here, so to receive such praise for our staff here is truly pleasing. Hopefully next time you’ll be able to stay with us for more than one night, as it’s... More

1 review
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel, very friendly and helpful staff, only 5/10 minute walk to the city centre! Would recommend to family's or couples looking to stay in Canterbury. Free parking only issue is spaces are limited! Breakfast was lovely, shame the order had to be placed the night before.

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Alex R, Public Relations Manager at Canterbury Hotel, responded to this review

Dear Jonathan, Thank you very much for your kind review, we are very glad to receive all feedback from our guests, especially the positive! Regarding your comment about the breakfast; we make sure to let our guests know that whatever you choose on your menu can be altered in the morning if you would like to do so, but we... More

Islamabad, Pakistan
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The best way to assess a hotel is the attitude of the staff - and you will be stunned if opting for the Canterbury Hotel. In all of my travels both at home and abroad - i have yet to find such an accommodating, friendly and courteous staff. On the whole, the hotel is comfortable - with spacious rooms, decent... More

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Alex R, Public Relations Manager at Canterbury Hotel, responded to this review

Dear Dr Ali, Thank you very much for leaving us such a positive review, especially regarding your comments about our staff. We believe that having excellent Customer Service is the staple of any successful hotel, so to hear such praising comments is very pleasing, and the staff will be delighted to hear them. We sincerely hope to see you again... More

Chippenham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2014

I have stayed in hotels all over the world from budget to extravagant five-star and this hotel is one of the nicest I have stayed in. The rooms are pleasant and comfortable, the Spa treatments are excellent and reasonably priced, and the staff fall over themselves to be helpful. I will definitely be going there again.

Was this review helpful? Yes 1
Alex R, Public Relations Manager at Canterbury Hotel, responded to this review

Dear Sir, Thank you very much for leaving us such a kind review, we are thrilled that you felt so strongly about our hotel! We are delighted that you enjoyed your stay with us and your spa treatments too, and hope we do see you again. Kind regards, Alex More

Neuss
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014 via mobile

Wonderfully fitted rooms, very friendly staff and a lovely little indoor pool with sauna to relax after a busy day of sightseeing. Within walking distance to the center of Canterbury. Free parking. Best booking yet!

Was this review helpful? Yes 1
Alex R, Public Relations Manager at Canterbury Hotel, responded to this review

Dear Ruth, Thank you very much for your kind words. We are very glad that you were able to utilise the pool and sauna to relax after a busy day, and that you were so happy with your stay with us! We hope to see you again in the future! Kind regards, Alex More

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Additional Information about Canterbury Hotel

Address: 140 Wincheap | Kent, Canterbury CT1 3RY, England (Formerly Thanington Hotel)
Location: United Kingdom > England > Kent > Canterbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Canterbury Hotel 3*
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