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All 18 Canterbury hotels

Pilgrims Hotel

18 The Friars | Kent, Canterbury CT1 2AS, England
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66%
Ranked #16 of 18 hotels in Canterbury
A recent review
5 of 5 stars reviewed 1 week ago
Maureen S Isle of Wight, United Kingdom
  • Overview
  • Reviews (140)
  • Photos (22)
  • Amenities
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  • Room tips (27)
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140 people have reviewed this hotel

Traveler rating
    36
    52
    27
    13
    12
See reviews for
24
49
15
15
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Folkestone, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Rang to book a table for 6.15 as we were seeing a show. Asked if we could get there any earlier as they would be busy. We rushed and arrived at 6.02. Then after waiting over10 mins for our drink order to be taken, went to the bar and ordered. Asked when someone would be over to take our food... More

Was this review helpful? Yes
Isle of Wight, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We stayed for a long weekend to explore Canterbury, and Pilgrim's Hotel is bang in the centre of town, a short walk from all the attractions, and right opposite the Marlowe Theatre. Perfect location, and a character hotel - do not book if you expect a modern hotel: yes, there are creaky floors but it is clean, tidy and comfortable.... More

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Canterbury, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I took my mother to the restaurant for dinner before seeing a show. After ten minutes of sitting at our table I had to go to the bar and ask for our drinks orders to be taken. After a further delay we finally had our drinks and our food order taken. We waited forty minutes and after I noticed that... More

Was this review helpful? Yes 1
Wilmington, Delaware, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Second year at Pilgrims Hotel and certainly not the last! So enjoyed my stay last year that I had to bring my Mother this year! And the following years I will bring friends as well! Everyone is so nice and hospitable. Breakfast is included and a great variety to satisfy every palate! Thank you Jason, Wesley, John and everyone who... More

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Geleen, The Netherlands
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Bit of a mix up, my fault (didn't respond to a phone call from the hotel asking me to confirm my booking,) so we didn't get the room we had reserved. That said, these things happen and the manager did everything he could to help us, offering us several options he more than succeeded in pleasing two tired travelers. The... More

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I didn't stay at the hotel, however I went to the restaurant and ordered a Fishermans pay (sea food pay) and my boyfriend ordered a beef pay and a goat cheese salad. The food was amazing; very recommendable to eat there in case you want a classic English pay.

Was this review helpful? Yes
Canterbury, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 29, 2014 via mobile

We had booked for 2 nights. Asked to pay in full on arrival and additional costs for parking that we're not made clear on website. Rooms we're shabby,absolutely tiny,grubby carpet and whole place smelled stale. Decided not to stay and then only given 50% refund! Receptionist had awful attitude and this hotel is grossly overpriced compared to other,far superior ones... More

Was this review helpful? Yes 2
Suffolk
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 28, 2014

We booked up at the Pilgrims because we wanted to go to the Marlowe Theatre. We were more than pleased when we realised that they were facing one another. The pre-theatre meal was good value for money and, if you wish, you can even pre-order and pop over for your interval drinks. We had the Carlisle Room with a four-poster... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 13, 2014

This is a charming old hotel, 500 years plus, located just off the Main Street in the heart of Canterbury. The staff was very accommodating when we needed to change rooms (because of the height of the bed). The English breakfast was excellent.

Was this review helpful? Yes
Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 6, 2014

Okay hotel but overpriced. Unfortunately our stay was partly ruined by a noisy music festival held just across the road outside the Marlowe Theatre, with groups of drunks hanging around and spilling into the reception area. Although this wasn't the fault of the hotel the staff forgot to mention the festival when we checked in the day before, and more... More

Was this review helpful? Yes 1
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Additional Information about Pilgrims Hotel

Address: 18 The Friars | Kent, Canterbury CT1 2AS, England
Location: United Kingdom > England > Kent > Canterbury
Price Range (Based on Average Rates): $$
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Also Known As:
Pilgrims Hotel Canterbury

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Amenities

Bar / Lounge Restaurant
Number of rooms
15

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