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All 18 Canterbury hotels

Pilgrims Hotel

18 The Friars | Kent, Canterbury CT1 2AS, England
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Ranked #15 of 18 hotels in Canterbury
A recent review
4 of 5 stars reviewed 2 weeks ago
Alisozon London, United Kingdom
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  • Reviews (141)
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141 people have reviewed this hotel

Traveler rating
    35
    54
    27
    13
    12
See reviews for
24
51
14
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location - close to the Cathedral, shops and other attractions. From the minute we arrived, the staff were polite and friendly. We had been to a wedding during the day so had pre-arranged a late check-in, which went smoothly. We were directed to our room, number 3, which is on the first floor at... More

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Geneva, Switzerland
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Very pleasant experience for 3 nights at this hotel in July 2014. Stayed in the suite with the 4 poster bed which was spacious, clean and comfortable, as well as a very decent price. Bathroom was very big and modern. The breakfast is well served and tasty, nothing bad to say. Location wise, the hotel is unbeatable. close to the... More

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Folkestone, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Rang to book a table for 6.15 as we were seeing a show. Asked if we could get there any earlier as they would be busy. We rushed and arrived at 6.02. Then after waiting over10 mins for our drink order to be taken, went to the bar and ordered. Asked when someone would be over to take our food... More

Was this review helpful? Yes 2
Isle of Wight, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed for a long weekend to explore Canterbury, and Pilgrim's Hotel is bang in the centre of town, a short walk from all the attractions, and right opposite the Marlowe Theatre. Perfect location, and a character hotel - do not book if you expect a modern hotel: yes, there are creaky floors but it is clean, tidy and comfortable.... More

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Canterbury, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I took my mother to the restaurant for dinner before seeing a show. After ten minutes of sitting at our table I had to go to the bar and ask for our drinks orders to be taken. After a further delay we finally had our drinks and our food order taken. We waited forty minutes and after I noticed that... More

Was this review helpful? Yes 2
Wilmington, Delaware, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

Second year at Pilgrims Hotel and certainly not the last! So enjoyed my stay last year that I had to bring my Mother this year! And the following years I will bring friends as well! Everyone is so nice and hospitable. Breakfast is included and a great variety to satisfy every palate! Thank you Jason, Wesley, John and everyone who... More

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Geleen, The Netherlands
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 3, 2014

Bit of a mix up, my fault (didn't respond to a phone call from the hotel asking me to confirm my booking,) so we didn't get the room we had reserved. That said, these things happen and the manager did everything he could to help us, offering us several options he more than succeeded in pleasing two tired travelers. The... More

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Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 24, 2014

I didn't stay at the hotel, however I went to the restaurant and ordered a Fishermans pay (sea food pay) and my boyfriend ordered a beef pay and a goat cheese salad. The food was amazing; very recommendable to eat there in case you want a classic English pay.

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Canterbury, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 29, 2014 via mobile

We had booked for 2 nights. Asked to pay in full on arrival and additional costs for parking that we're not made clear on website. Rooms we're shabby,absolutely tiny,grubby carpet and whole place smelled stale. Decided not to stay and then only given 50% refund! Receptionist had awful attitude and this hotel is grossly overpriced compared to other,far superior ones... More

Was this review helpful? Yes 3
Suffolk
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 28, 2014

We booked up at the Pilgrims because we wanted to go to the Marlowe Theatre. We were more than pleased when we realised that they were facing one another. The pre-theatre meal was good value for money and, if you wish, you can even pre-order and pop over for your interval drinks. We had the Carlisle Room with a four-poster... More

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Additional Information about Pilgrims Hotel

Address: 18 The Friars | Kent, Canterbury CT1 2AS, England
Location: United Kingdom > England > Kent > Canterbury
Price Range (Based on Average Rates): $$
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Also Known As:
Pilgrims Hotel Canterbury

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Amenities

Bar / Lounge Restaurant
Number of rooms
15

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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