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Pilgrims Hotel

3.0 of 5
18 The Friars | Kent, Canterbury CT1 2AS, England
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Pilgrims Hotel
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Ranked #15 of 18 Hotels in Canterbury
A recent review
5 of 5 stars reviewed 5 days ago
Grant07 Northampton, United Kingdom
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163 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Northampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed one night, booked for business at short notice. The location within the old town centre was pleasant. The room, and bathroom in particular, was spotlessly clean. Unfortunately I did not have the time to eat at the hotel, but I would hope to stay again to rectify that. The value was excellent and check in was friendly and... More 

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Weston super Mare, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We stayed for 3 nights. Were seeing a show at the Marlow Theatre which is literally just across the road. Room was compact but spotlessly clean and tidy. A couple of niggles. No bedside table on one side although to make up for it the bed was HUGE and very comfortable. No shaver socket in bathroom, but that gave my... More 

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Kingston-upon-Hull, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

good family room a very comfortable place to stay staff was friendly and helpful food was tasty and good value the room was clean and a good size a relaxing stay was had by all the family and in a good location for averything

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2015

We are a family of five persons who stayed here for two nights. The location is near everything. The rooms were nice and clean. The staff was really kind and helpfull. Good breakfast and free Wifi. We would love to come back.

Was this review helpful? Yes 2
london
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 26, 2015

Sorry to write a poor review but an empty restaurant (Dems) on a Thursday lunchtime should have told us to not eat here. From 12:30-2:00 we were the only diners. We ordered Scallops and duck starters, they were ok but the mains coq au vin & fillet steak were just terrible. The steak wasn't cooked as we requested, sautéed potatoes... More 

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Newport, United Kingdom
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 22, 2015 via mobile

Stayed here for two nights, and was very happy with the stay. It is not the swankiest hotel but it is clean and tidy, and the bed was very comfortable. The staff were brilliant, particularly the man on reception, who was particularly friendly and helpful. The breakfast was delicious too. The location was great, just off the Main Street, so... More 

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Paris, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

A Franco-British family, we stayed in the family room for an overnight stay on a shopping expedition. The room has been successfully separated into two smaller rooms and was ideal for two adults and two teen-agers. Although centrally situated, the hotel is in a quiet area with satisfactory parking arrangements. The breakfast was generous and staff friendly. We will come... More 

Was this review helpful? Yes 1
Kent, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 1, 2015

the whole experience was awful, we went here for dinner before we went on to see a show. we was the only was in the restaurant which is not a problem, we had said that we was going to see a show and we did need to be out. we got there at 6.24 on monday evening, we thought we... More 

Was this review helpful? Yes 3
Leicester, United Kingdom
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 20, 2015

It's impossible to give the Pilgrim's Hotel a simple score because, like the curate's egg, only parts of it are excellent. To start with the positive, an excellent location in the historic heart of Canterbury, very good breakfasts in a pleasant setting, good service and ample hot water. But on the negative side, the references to tired or dated decor... More 

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East Sussex
Top Contributor
55 reviews 55 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 1, 2015

Very well positioned right in the heart of Canterbury and opposite the Marlowe Theatre. Public car parking available closeby. Lovely welcoming and helpful staff. Hotel part upstairs could do with some updating, starting with the very shabby stairs carpet. We stayed in Room 2 which is very compact. No bedside table on one side and no remote control for TV.... More 

Was this review helpful? Yes 2
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